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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Doordash, Lyft, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. You’ll lead and coach the team, helping them deliver on ambitious targets, roll up your sleeves to work directly with executives at existing enterprise Stripe customers and partner cross functionally to help users execute their business priorities. We are looking for a hands-on, visionary leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology Customer Success team, superior communication skills, and a track record for building trusted relationships with senior stakeholders and understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users. You will: Recruit, develop, and lead a team of Customer Success Managers supporting strategic, relationship-based accounts. Help drive an engagement model focused on building durable user relationships, increasing adoption, delivering value Develop both the vision and strategy for the team, driving progress toward customer health, renewal and growth metrics Be accountable for identifying risks and opportunities early, and helping the team build and work through mitigation plans. Coach, mentor, and guide the team in developing consultative customer success and sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Build strong operating rhythms for the team, including account planning, health reviews, renewal forecasting and business reviews. Inspire, motivate, and enable the team by setting clear expectations, providing direct feedback and supporting their individual development and career growth. We’re looking for someone who has: 12+ years of customer-facing experience in customer success, account management, or sales with 5 years of people management experience Payments or Fintech experience and/or experience in a complex SaaS consumption environment Experience leading sales or account management in a high-growth technology environment Ability to hire, train, and coach a high-performing user-facing team Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships Ability to operate in a high-growth environment and work through ambiguity to solve complex customer and business problems Demonstrated passion for Stripe’s mission, and helping users succeed Nice to haves: Prior experience at a high-growth stage Internet/software company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As part of our growing, global Product Support team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality. You will take ownership of complex, technical user issues and work across teams, including Engineering and Product, to resolve them. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with Stripe's key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at hitting key performance metrics (SOKRs) such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance. Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Constantly challenge the status quo and push for innovation in user support strategies and operational processes. Who you are We’re looking for someone who meets the following requirements to succeed in this role: Minimum requirements 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. Proficiency in SQL for data analysis and querying, with the ability to interpret datasets. Experience working with APIs Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations. Willingness to work occasional weekends and holidays (with compensatory time off). Preferred qualifications Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes. Comfort explaining technical concepts to both technical and non-technical stakeholders. Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have significant work ahead. This is an opportunity to help put the global economy within everyone’s reach while doing meaningful work. About the team The Paid Support team partners directly with our largest and fastest-growing users. We support them proactively through a consultative model and reactively to resolve their most complex issues, helping them grow their businesses. We partner closely with Sales to attach the right support plans to the right users at the right time. We take a user-first approach, capturing feedback on what we need to offer to delight users and exceed expectations. We operate with a scaled, proactive, and preventative mindset to help ensure users have a consistent experience with Stripe. What you’ll do Stripe is looking for an experienced Toronto-based leader to lead and grow the Paid Support team responsible for supporting our largest and most strategic users. You will lead a high-performing team of experienced Technical Account Managers (TAMs) and manage managers who are motivated by improving the lives of Stripe’s users. You will set the standard for strategic user partnership and support, influence globally, and partner closely with go-to-market, Product, Engineering, and Support organizations. You will build a user-first culture with high accountability, collaboration, and a scaling mindset. You will also coach and develop your team to unlock its potential. This role reports to the Head of Technical Account Management, Platform. Responsibilities Partner with TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of Technical Account Managers working with Stripe’s largest users. Hire and retain top technical talent as the team scales. Guide the TAM organization to deliver exceptional service experiences, grow services revenue, and contribute to strategic programs. Ensure team members are effective, supported, and growing in their careers and user work. Set clear goals and direction for the team and each individual, and provide regular feedback on team members’ performance. Analyze user feedback and experience data to improve efficiency and quality. Advocate for Stripe users and champion their needs internally. Model and reinforce Stripe’s values and user-first philosophy, including transparency, empathy, inclusion, and support. Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, and other organizational improvements. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience building and leading teams and businesses in high-change environments, with a record of delivering high-impact work in professional services, customer success, solutions architecture, or technical account management programs. Proven ability to collaborate across complex environments and build relationships that deliver impact. Excellent written and verbal communication skills. Strong sales revenue-growth or operational background, with a track record of making data-driven decisions. Ability to execute and deliver complex operational projects involving multiple stakeholders. Preferred qualifications Experience with fintech Software as a Service (SaaS) products or the payments industry. Experience leading growth initiatives, including driving sales revenue or improving operational service, with a successful track record. Proven ability to scale a technical services or technical support team in a high-growth environment.
Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. The Terminal Product Sales is tasked with attacking a $15T market opportunity for Unified online and offline commerce. The team is lean, high visibility and highly cross-functional! What you’ll do As an Account Executive, Product (Terminal) at Stripe, you will use your sales and product expertise to help drive growth of Stripe’s Unified Commerce suite of hardware, software and payments solutions. You will collaborate with product, engineering and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. Responsibilities Drive new business growth by identifying, prospecting, and closing new Stripe Terminal customers. Own the full sales cycle from lead generation to close, with a strong focus on expanding Stripe Terminal’s footprint. Lead strategic sales conversations with prospective customers, positioning Stripe Terminal’s software, hardware, and payments as the best solution. Develop and execute go-to-market strategies to outperform competitors and accelerate adoption. Manage and expand relationships with existing customers , driving upsells and incremental revenue growth. Act as a trusted advisor and Terminal expert , both internally and externally, to drive customer success and influence product direction. Collaborate with Product, Marketing, and User Operations teams to refine our approach and fuel Terminal’s growth. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of sales or prospecting experience at a technology company and a track record of top performance A proven ability to build strong collaborative working relationships with business partners. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications * 3+ years of experience specifically selling online and offline payments to large merchants or software platforms who embed it into their product suite Proven ability to sell complex solutions involving both hardware and software
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It's our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions Evaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on Stripe Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvements Effectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partners Identify trends and further report these to cross-functional teams to enhance detection systems Contribute to projects to enhance and optimize due diligence strategy systems and tools Help build and scale processes across the risk operations ecosystem Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in risk management, compliance, or operations in a fast-moving environment Experience scaling operational processes and driving quantifiable improvements Experience working cross-functionally on complex problems Ability to use data to quantify problems, tell a story, and influence a solution The ability and desire to challenge the status quo Creative thinker who considers problems from a customer perspective while being pragmatic and solutions-oriented when solving them Experience analyzing feedback patterns and using those insights to drive process and tooling improvements You have a lot of ownership, are accountable, and drive towards ambitious goals. Deep empathy for entrepreneurs running a business and motivation to solve problems to empower them Preferred qualifications Experience with risk assessment and mitigation strategies in a financial technology environment Knowledge of payment processing systems and associated risks
Account Executive, DACH, Commercial (Existing Business) About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Commercial Grower team works with the most ambitious and fastest growing companies in the Commercial segment. Our Commercial segment includes businesses typically processing $20M–$50M in annual payment volume. Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for these businesses. The Commercial Grower team supports our users to increase their domestic presence whilst expanding into new territories and unlocking new revenue streams. This is a role that can be based out of our Dublin or Berlin office or Germany remote. What you’ll do As an Account Executive (Existing Business), you will deepen and expand partnerships between Stripe and the most innovative and fastest-growing companies in EMEA by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop territory and account plans for winning and expanding business with the Commercial segment. Own the renewal and retention strategy for your territory, proactively identifying and mitigating churn risk. Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well. Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses Orchestrate cross-functional teams including Solutions Architects, Customer Success, and Product Specialists to deliver technical value and drive activation Contribute to shaping our Commercial strategy and building repeatable processes and scaled engagement models. Develop strategies for growing wallet share, driving multi-product adoption, and defending/expanding existing revenue for your named account list. Lead and contribute to team projects to develop and refine our sales process Engage with internal Product and Engineering teams to help drive product and DACH market strategy. Who you are You are a top class salesperson and relationship manager capable of engaging in business and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal. You are naturally curious and analytical and enjoy digging into business models and helping customers quantify their investment decisions. Minimum requirements Fluent in German 7+ years of sales experience, preferably selling a technical product, with a track record of top performance Experience moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition Ability to operate in a highly ambiguous and fast-paced environment Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies Proven ability to lead complex negotiations involving bespoke commercial agreements and cost models Superior verbal and written communication skills Highly curious with a strong interest in technology Preferred requirements Prior experience at a growth stage Internet/Software company Experience in fintech/payments is a plus, but not prerequisite
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you’ll do As an intern at Stripe you’ll work on projects across our stack that directly impact the way millions of businesses operate. You’ll own problems end to end with the support of your manager and teammates. It’s an opportunity to work alongside some of the most creative and technically rigorous data analysts and scientists in the industry. You'll partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You'll work closely with partners to extract insights from the rich and complex data at Stripe. You'll build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You'll deliver actionable business recommendations through analyses and data storytelling. Our internship program is competitive and the expectations are high. Responsibilities Analyze data and running experiments to drive impact Ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly Create metrics, reports, and dashboards to inform and run the business Extend Stripe’s metrics semantic layer Build new data assets and improve existing data assets to support decision-making, products, and business processes Assess the impact of decisions, product launches, and product improvements using business analytics and A/B testing Learn quickly by asking great questions, finding how to work with your mentor and teammates effectively, and communicating the status of your work clearly Present your work to the Data Science team, partner teams, and fellow interns Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements Enrolled in a quantitative Bachelor’s or Master's degree program (e.g. Data Analytics, Statistics, Economics, Mathematics, etc.) with the expectation of graduating in December 2027 or spring/summer 2028 Experience with SQL Proficiency with AI tools to accelerate model development, analysis, and coding Experience communicating and collaborating with multidisciplinary stakeholders in a team environment Preferred qualifications Experience writing and debugging data pipelines Demonstrated ability to evaluate and receive feedback from mentors, peers, and stakeholders via experience from previous internships or other multi-person projects Ability to learn new systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you’ll do As an intern at Stripe you’ll work on projects across our stack that directly impact the way millions of businesses operate. You’ll own problems end to end with the support of your manager and teammates. It’s an opportunity to work alongside some of the most creative and technically rigorous data analysts and scientists in the industry. You'll partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You'll work closely with partners to extract insights from the rich and complex data at Stripe. You'll build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You'll deliver actionable business recommendations through analyses and data storytelling. Our internship program is competitive and the expectations are high. Responsibilities Analyze data and running experiments to drive impact Ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly Create metrics, reports, and dashboards to inform and run the business Extend Stripe’s metrics semantic layer Build new data assets and improve existing data assets to support decision-making, products, and business processes Assess the impact of decisions, product launches, and product improvements using business analytics and A/B testing Learn quickly by asking great questions, finding how to work with your mentor and teammates effectively, and communicating the status of your work clearly Present your work to the Data Science team, partner teams, and fellow interns Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements Enrolled in a quantitative Bachelor’s or Master's degree program (e.g. Data Analytics, Statistics, Economics, Mathematics, etc.) with the expectation of graduating in December 2027 or spring/summer 2028 Experience with SQL Proficiency with AI tools to accelerate model development, analysis, and coding Experience communicating and collaborating with multidisciplinary stakeholders in a team environment Preferred qualifications Experience writing and debugging data pipelines Demonstrated ability to evaluate and receive feedback from mentors, peers, and stakeholders via experience from previous internships or other multi-person projects Ability to learn new systems and form an understanding of those systems, through independent research and working with a mentor and subject matter experts
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have an extraordinary amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Platform Sales team works with B2B software platforms to help them facilitate payments for their customers using Stripe Connect. Our users are software businesses who serve other businesses — platforms like Shopify, Treatwell, Sage, and DesignMyNight already rely on Stripe to power their payments infrastructure. As a key member of the Platforms team, you will manage and deepen relationships with a named account list while identifying new growth opportunities and finding ways Stripe can exceed expectations. What you'll do As an Account Executive (Grower), you will build partnerships between Stripe and the most innovative and fastest-growing software platforms in the world, helping them understand how Stripe's financial infrastructure can make payments a true competitive advantage for their businesses. Responsibilities Directly manage and develop a named account list, building account plans to win and expand business with upper middle market and enterprise SaaS platform companies Build and maintain key relationships with C-level executives, orchestrating the right executive touchpoints throughout the sales cycle Own the full sales cycle from lead to close for upper middle market and enterprise accounts Work with stakeholders across Engineering, Product, and Finance to lead complex product workshops and financial analyses Craft and lead complex, bespoke commercial and contractual negotiations Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help shape product strategy Who you are You are an adept salesperson and relationship manager, comfortable engaging in both business-level and technical conversations at multiple levels of an organisation — including the CEO, CFO, CTO . You have experience with upper middle market and enterprise companies, a deep understanding of the buyer journey, and the ability to lead complex, multi-party sales in a highly consultative manner. You're used to building value in competitive situations and enjoy working on products that require deep product understanding combined with technical knowledge. You're naturally analytical and enjoy exploring business models and helping users quantify their investment decisions. You're energised by prospecting and capable of independently leading a full sales cycle from start to finish — and you like to build, actively contributing to sales process development, value proposition articulation, and the creation of key tools and assets. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of sales experience selling a technical product or service, preferably at an API-first company, with a consistent track record of top performance Proven track record of leading complex, multi-party sales from inception to close in a highly consultative manner, including developing strategies and building compelling value propositions Strong listening skills and the ability to quickly become a trusted resource for decision-makers across technology and finance organisations within software companies Ability to understand complex technical problems and position Stripe's solutions to address them effectively Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the software landscape Fluent in English and Nordic Languages (Swedish, Danish, Finnish,Norwegian) Preferred qualifications Experience in payments or financial technology. Experience in a sales or customer-facing role at a high-growth technology company.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup SaaS Platform team works with European startups in one of Stripe’s must-win segments. At Stripe, SaaS platforms are companies that use Stripe to embed payments and make financial services a core part of their product. Their partnership with Stripe is vital to their business success. Examples include Shopify, Mindbody, and Lightspeed. SaaS platforms are a global priority for Stripe. Our team identifies and develops Stripe’s future strategic accounts in Europe. We identify and partner with high-potential companies, helping them leverage Stripe’s solutions to better support their users, scale globally, and create new revenue streams through monetisation of payments and financial services. What you'll do As a Grower Account Executive on the Startup SaaS Platforms team, you’ll drive Stripe’s future growth through account expansion and client retention. You’ll advise businesses on how to optimise their operations using Stripe solutions. You’ll help users understand how Stripe’s modern financial infrastructure supports their growth ambitions and provides a competitive edge for their business or product. Responsibilities Directly manage and cultivate a named list of existing user accounts, while crafting account plans to expand business and retain clients Understand users’ pain points and Stripe’s value for SaaS platform clients, proposing tailored solutions that support their long-term growth Guide clients through complex evaluations of Stripe solutions for SaaS platforms, working with cross-functional teams across Product, Risk, and Operations to move new projects through activation and adoption Develop and execute strategic programs that deepen product adoption and maximise effective utilisation across the current user base Foster executive relationships with stakeholders at existing clients to drive retention and identify expansion opportunities Work with cross-functional teams on shared initiatives that drive internal efficiency and broader business impact Contribute to Stripe’s go-to-market priority to expand the user base and optimise the renewals motion Who you are You’re a curious, well-rounded strategic seller who builds strong relationships with Stripe’s clients in this key segment. You’re comfortable owning your territory and balancing a mix of high-value, strategic deals with smaller, high-velocity deal cycles. You’re solution-oriented and adaptable, with an interest in developing yourself and getting things done. You enjoy highly technical sales cycles and working with a diverse group of internal stakeholders. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4–6+ years of experience in a client-facing or closing sales role Ability to understand complex technical ecosystems and manage complex sales cycles Experience managing projects with input from cross-functional teams Ability to build relationships with technical customers, work with a wide range of internal and external stakeholders, contribute to team success, and share knowledge Motivation to operate in a highly ambiguous and fluid environment. Preferred qualifications Prior experience in a sales or customer-facing role at a high-growth technology company Comfort interpreting and discussing API-first solutions
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper than SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that improves global money movement. What you'll do As part of our growing Product Support team, you will be a critical driver in delivering outstanding user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, diagnostic mindset, and project management skills to improve our support systems, processes, and product quality. You will own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and driving continuous improvements. Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction, using SQL to extract and interpret data alongside API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at achieving key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and service-level compliance. Create and refine documentation to empower users to resolve issues through self-service, reducing dependency on support teams. Partner with Product and Engineering to advocate for platform improvements based on user feedback and ensure long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Challenge the status quo and drive innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. Proficiency in SQL for data analysis and querying, with the ability to interpret datasets. Experience working with APIs. Strong problem-solving skills, with the ability to diagnose complex issues and drive them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations. Preferred qualifications Strong data analysis skills, with a passion for interpreting data to improve decision-making. Ability to explain technical concepts to both technical and non-technical stakeholders. Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Support team directly supports our largest and fastest growing users, partnering with them to grow their business. We actively seek and capitalize on opportunities to meet and exceed their service expectations, working to impress the trendsetters and remove obstacles from their path. The team is there when users need us but also there proactively - before they even realize they need support. The Critical Support team exists within Product Support to help address the most escalated user issues. This team responds to users who have sent their issue or concerns to a member of their Stripe account team or to a Stripe executive. We own the resolution of the immediate issue at hand, as well as ensuring that the factors that led to the escalation are addressed and remediated. Ultimately, these cases often shine a light on points of failures within Stripe, and the team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place. This is a high visibility, high impact role, with the responsibility to work with executives users and cross functional stakeholders, all while helping shape the evolution of this team. What you’ll do We are looking for a strategic leader to continue to build and lead Critical Support as Stripe’s ultimate. You will own the strategy, operating model, and cross-functional partnerships that enable Stripe to resolve the most severe and consequential user issues with urgency, judgment, and lasting impact on Stripe’s product and processes. You will equally wear a strategic and operational hat. You will lead a high performing team of escalations specialists to deliver exceptional user experiences. This team goes beyond basic troubleshooting—it's about developing a team of product and process expertise with analytical mindset and project management skills to strategically improve our support systems, processes, and product quality. You will play a key role to cultivate the happiness of their team through clear goal setting, feedback mechanism, mentoring, and advocacy within the organization. Responsibilities Guide the organization to design and deliver scalable user support by partnering effectively with cross functional stakeholders across Product, Engineering and broader teams such Sales (Go-To-Market), Risk etc as needed Co-own & drive Critical Support strategy, operating model, and multi-quarter roadmap development that meets or exceeds Stripe’s users and internal stakeholders expectations towards critical support experience Act as a trusted partner to Sales, Account Management, Product, Engineering, Risk, and executive leadership during high-stakes user situations. Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports Develop strong ties with cross-functional teams and position the Critical Support team to act as ultimate unblocking force for users as well as source of the insights on Stripe’s product and process. Set clear goals and directions, and provide regular feedback on team members’ performance Ensure team members are happy, effective, and growing in their career and new work experiences Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 8+ years of direct people management experience; including senior front line specialists and/or managers and supported them to career growth and transitions Experience leading operational teams such as product support teams (preferably in high-growth technology companies) Experience in strategizing and driving large scale operational process improvements and program management work Solid experience in stakeholder management, with the ability to influence cross-functional teams and drive progress for the team and users Strong analytical sense and track-record of making data driven decisions Skill and credibility doing the core work of a user facing team with a high bar for quality and a willingness to lead by example and get into the details of front-line work if required Strong ownership mindset and experience in driving highly complex initiatives at speed Excellent written and verbal communication skills Preferred qualifications Prior experience with Escalations, Incident Management Comfort with some technical troubleshooting Familiarity with FinTech industry and products Passion for learning new functions and features of technical products
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a highly organised and people-centric Office Manager to join our team and serve as the bridge between our regional office and broader company culture. In this role you’ll manage day-to-day office operations, provide a welcoming experience for employees and guests, and support critical people operations initiatives - from onboarding to benefits to union relations. The ideal candidate is a proactive problem-solver who thrives on human interaction, has the ability to juggle multiple work streams and brings local language and cultural fluency to the workplace. This is a key role that ensures our regional office runs smoothly, reflects our values, and supports our employees throughout the full employee lifecycle. This is a full time hybrid role that will be held from our Bengaluru hub (4 days onsite). What you'll do at Figma: Own the day-to-day workplace experience, serving as the face of the office and ensuring a welcoming, inclusive, safe, clean, and fully operational environment for employees, guests, and vendors Manage workplace operations and external vendors, including office supplies, equipment, facilities requests, service delivery, and vendor performance to ensure a consistently high-quality employee experience Plan and deliver local office experiences, including meetings, team offsites, celebrations, cultural holidays, ERG activities, and volunteer events, with flexibility to support occasional out-of-hours programming Partner cross-functionally with IT, Security, Facilities, and other teams to maintain seamless office operations and resolve workplace needs efficiently Support regional People Operations, including onboarding, right-to-work checks, HR documentation and administration, employment verifications, employee queries, benefits administration, payroll/time-tracking support, terminations, and other local People processes Act as a trusted regional partner to the Global People team, providing local context, language support, and guidance on cultural nuance to ensure employee communications, policies, and processes are appropriate and effective in-region Lead local workplace compliance and Health & Safety efforts, partnering with People and Legal to ensure employment and workplace practices meet applicable regulatory, labor, and cultural requirements Serve as a local liaison with relevant external and employee bodies, including employee representatives, unions, government entities, and local vendors, supporting required communications, documentation, collective labor obligations, and other regional needs We’d love to hear from you if you have: 3+ years of experience in office management, people operations, HR coordination, or similar roles Ability to manage confidential information Fluency in English required; additional languages a plus Experience in managing local Health and Safety processes At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Workplace Environments Project Manager (Europe, Middle East, and Africa) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Environments team is part of the Workplace organization at Stripe, within the broader Finance organization. The team combines expertise in project delivery, interior design, and space planning to create welcoming, functional spaces that balance operational integrity with craft, beauty, and moments of whimsy. The team applies consistent global principles and high standards while responding to local culture, context, and user needs. The goal is to create workplaces that function intuitively, reflect Stripe, and help employees do their best work. What you'll do You'll shape and deliver workplaces across Europe, the Middle East, and Africa, leading projects that range from targeted improvements to complex fit-outs and major developments. You'll partner with regional and global teams to turn workplace strategy and standards into spaces that respond to local context and user needs. This role requires travel within Europe and occasional international travel based on project needs. Responsibilities Lead multiple workplace projects of varying sizes, complexity, and stages, with end-to-end accountability for scope, schedule, budget, risk, quality, and delivery Translate global workplace strategy, design guidelines, and operational standards into locally effective project plans and outcomes Establish project governance, including decision rights, stakeholder checkpoints, escalation paths, risk management, and concise reporting Lead technical due diligence and evaluate project constraints, delivery options, opportunities, and commercial trade-offs Partner with Workplace Design, Space Planning, Workplace Operations, Real Estate, Finance and Strategy, Information Technology and Audio Visual, Security, Legal, and other regional and global teams Select and manage external project managers, architects, engineers, contractors, furniture suppliers, and specialist consultants Ensure workplace designs function effectively and balance operational integrity with craft, beauty, and thoughtful moments of whimsy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience directly managing workplace, commercial construction, or office fit-out projects across Europe, the Middle East, and Africa or multiple international markets Knowledge of construction delivery, including building services and mechanical, electrical, and plumbing systems, workplace technology, cost management, procurement, scheduling, and risk management Experience managing multiple projects, budgets, priorities, and external partners while maintaining a high standard of delivery Experience creating alignment across regional and global stakeholders, making informed decisions, challenging assumptions, and incorporating feedback Practical artificial intelligence literacy, including the ability to identify appropriate uses, evaluate outputs critically, and use artificial intelligence responsibly to improve the quality or efficiency of your work Preferred qualifications Experience as an in-house owner’s representative Experience reading and interpreting leases, work letters, landlord obligations, and related real estate documents Land-use or city-planning experience Facilities or workplace operations management experience Commercial kitchen and food-service programming, design, or construction experience Experience delivering projects with sustainability, wellness, accessibility, or indoor environmental quality goals
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required. In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice. What You'll Achieve: Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined. Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track. Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly. Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership. Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs. Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value. Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement. Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap. Skills You'll Need to Bring: 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role. Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria. Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions. Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows. Proven track record of designing and deploying AI-powered workflows or agents in production for customers. Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code. Strong experience delivering implementations that drive adoption, change management and long-term customer value. Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness. Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries. Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences. Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward. Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt. Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments. Professional fluency in Korean and English. Nice to Haves: Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows. Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes. Experience enabling or co-delivering with implementation partners. Previous experience in a fast-paced, high-growth technology environment. A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As an Account Executive, Cross Border, Greater China, at Stripe, you'll drive future growth at Stripe by building relationships with prospective users and turning them into happy Stripe users. What you'll do As an Account Executive, Cross Border, Greater China, at Stripe, you'll drive future growth at Stripe by building relationships with prospective users and turning them into happy Stripe users. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with mid-market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally curious and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building—you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you're motivated, smart, persistent, and a great teammate, we want to hear from you. Responsibilities Own a named account list and develop account plans for winning and expanding business with mid-market and enterprise companies in the Greater China region Develop outbound strategies to create and nurture opportunities Own the full sales cycle from lead to close for upper-middle-market and enterprise companies Develop relationships with executive stakeholders at new and existing clients Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Build a compelling partner strategy for your key accounts, engage with the channel team and lead the joint sales approach Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of software sales experience selling to large users in the Greater China market, preferably at a technology company, with a track record of top performance Ability to understand the Stripe API and build great relationships with highly technical customers Ability to understand complex requirements and craft custom solutions Strong problem-solving and quantitative capabilities including comfort with basic modeling High professional fluency in Mandarin and English, as the role involves working with users within the Greater China region Deep understanding of the China cross-border business landscape Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology Preferred qualifications Prior experience at a growth-stage internet or software company
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Data Science at Stripe is a vibrant community where data analysts and data scientists learn and grow together. You'll work with some of the most fundamental data at Stripe, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you'll do In this role, you'll partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You'll work closely with partners to extract insights from the rich and complex data at Stripe. You'll also work with leaders to translate business needs into data problems. You'll build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You'll deliver actionable business recommendations through analyses and data storytelling. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements MS or MA plus 6 years, or BS or BA plus 8 years, of full-time experience exclusive of internships in Business Intelligence Engineering, Data Analyst, and Business Analyst roles Proficiency in SQL Proven ability to manage and deliver on multiple projects with great attention to detail Ability to clearly communicate results and drive impact Ability to design, implement, and maintain data pipelines and dashboards to generate actionable insights based on stakeholder requirements Experience collaborating with cross-functional teams to deliver strategic insights, benchmarks, and analyses that provide recommendations Ability to enable stakeholders and partners by building self-service tooling and providing training to empower stakeholder teams to be data literate and self-sufficient in autonomous reporting capabilities Preferred Qualifications Prior experience at a growth-stage internet or software company Experience with distributed data frameworks like Spark to write and debug data pipelines Good understanding of development processes and best practices like engineering standards, code reviews, and testing Strong statistical knowledge Working knowledge of Python Experience creating leadership-level reporting, such as QBRs and MBRs Proficiency with AI tools to accelerate model development, analysis, and coding
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Global Security Program Manager on Notion’s Global Safety & Security team, you’ll help protect our people, workplaces, and operations across a distributed global portfolio. This role exists to bring greater consistency to physical security programs as Notion scales—strengthening technology, vendor operations, incident readiness, and local execution without losing the welcoming experience we want employees and guests to feel. You’ll work across Workplace, People, IT, Legal, business leaders, vendors, and building partners, balancing hands-on operations with repeatable program design. This is a remote role based in the United States, with travel to Notion offices, events, and other locations expected—up to 50% based on operational needs. A Great Tuesday: Review regional differences in access control or visitor management and turn them into clear priorities for the global parity project. Work with a vendor or building manager to resolve a security gap, balancing local context with global standards. Draft an incident update, using AI to improve clarity, then validate the details and judgment behind the message. Coordinate international project work while responding thoughtfully to an urgent operational issue. What You'll Achieve: By your 90th day, kick off a global physical security parity project that creates shared visibility into regional practices, gaps, and priorities. By your 90th day, use AI to accelerate clear, effective communications, reduce busywork, and keep detail-heavy work accurate and reviewable. By the end of your first year, take ownership of Notion’s physical security technology program, improving how systems, data, and operating practices support safe and resilient workplaces. By the end of your first year, demonstrate program ownership in one major physical security or safety pillar, such as business continuity and disaster recovery, event security, travel risk management, monitoring operations, crisis management, guard force operations, or governance. By the end of your first year, deliver multiple international projects with clear plans, sound judgment, and effective coordination across regions, vendors, and cross-functional partners. Skills You'll Need to Bring: Demonstrated ability to own physical security or safety programs across multiple sites or regions, including security technology, access control, incident response, or vendor operations. Effective project management skills, with the ability to move multiple international projects from ambiguity to clear plans, decisions, and delivery. Clear, thoughtful communication with internal partners, vendors, building management, and local stakeholders—especially when translating security requirements into practical action. A service-oriented approach and eagerness to help create secure, welcoming workplace experiences; you bring curiosity, ownership, and sound judgment to how you work with others. Novice AI proficiency and a willingness to use AI as a practical collaborator for communication, accuracy checks, documentation, and reducing repetitive work. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $208,000 – $233,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144 . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.