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Research Program Manager, Human Data Campaigns
About the Team OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams. About the Role As a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team. This role is based in our San Francisco HQ. In this role, you will: Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks. Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions. Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim. Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights. Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management. Scale Your Impact : Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities. You might thrive in this role if you: Are proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights. Are proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows. Are proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making. Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch. Enjoy being part of an ambitious and technically-minded team. Have experience working at large scale across a portfolio of projects. Want to get your hands dirty; grit and creative problem solving will be required daily. Have an action-oriented and deeply curious mind. Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you. Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization. Thrive in dynamic environments and can navigate ambiguity with ease. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Security Operations Manager, Paris
About the Team Corporate Security helps protect OpenAI's people, offices, events, and operations through practical and risk-informed security programs. The team partners closely with Workplace, Legal, People/HR, Resilience & Safety, Executive Operations, GSOC, regional leaders, vendors, and building management. About the Role OpenAI is seeking a Paris-based Security Operations Manager to lead corporate and physical security operations for Paris, provide primary support for Brussels, and coordinate regional support for Munich, Zurich, and other European cities as needed. This person will be a trusted security partner for local teams, regional stakeholders, vendors, building management, and global Corporate Security peers. In this role, you will: Lead day-to-day physical security operations for the Paris office and supporting Brussels operations. Coordinate regional security support for Munich, Zurich, and other European cities where business activity, events, travel, or executive visits require coverage. Manage practical security controls, including access management, visitor workflows, vendor coordination, incident response, emergency readiness, and site security documentation. Partner with Workplace, building management, Legal, People/HR, EHS/Resilience, GSOC, Executive Operations, and local leadership to keep security effective, locally appropriate, and employee-friendly. Support event and executive visit planning with clear escalation paths, stakeholder alignment, and proportionate risk mitigation. Improve vendor performance, operational standards, reporting, and remediation tracking. You might thrive in this role if you have: 8+ years of experience in corporate security, physical security operations, protective services, emergency management, public service, military, law enforcement, or a closely related operational field. Experience leading physical security operations in a modern office environment, ideally in technology, professional services, financial services, or another high-confidentiality setting. Experience managing security vendors or guard force operations, including post orders, coverage expectations, performance management, incident standards, and service quality. Strong incident management experience, including response, documentation, escalation, after-action learning, and stakeholder communications. Hands-on knowledge of access management, visitor management, reception security, vendor oversight, contractor access, site emergency readiness, and employee-facing security operations. A practical understanding of Paris or France corporate security operations, with the ability to partner with Legal, People/HR, Workplace, and EHS/Resilience on applicable workplace, privacy, security, and safety considerations. Ability to operate across Paris and Brussels, with regional support for Munich, Zurich, and other European cities as needed. Professional / Business English required. French-language proficiency is strongly preferred and may be needed for local vendor, building management, and stakeholder engagement. Strong interpersonal skills, sound judgment, discretion, and the ability to handle sensitive issues with confidentiality. Workplace & Location Paris, France. Regional travel may be required for Brussels, Munich, Zurich, and other European business activities or events. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Site Operations Technician
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models. The Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards. We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness. As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale. About the Role We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers. You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly. The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same. Key Responsibilities Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues. Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure. Support coordination of vendors, contractors, and partner organizations performing work on-site. Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging. Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners. Support physical audits of racks, equipment, inventory, and infrastructure assets. Assist with site access coordination and ensure work activities comply with established operational procedures. Maintain accurate operational documentation, logs, and site records. Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades. Escalate operational risks that may impact availability, safety, or project schedules. Partner with cross-functional teams to continuously improve operational processes and site execution. Qualifications Have an Associate's degree, technical certification, military experience, or equivalent practical experience. Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure. Have experience working in technical or operational environments requiring strong attention to detail. Are able to document issues clearly and communicate effectively across technical and non-technical teams. Are comfortable working in active data center or industrial environments. Are able to lift equipment, move hardware, climb ladders, and perform physical work as required. Are willing to work flexible schedules, including occasional evenings or weekends during major deployments. Preferred Skills Experience supporting hyperscale data centers or cloud infrastructure. Familiarity with server hardware, networking equipment, racks, and structured cabling. Experience using inventory management or asset tracking systems. Knowledge of basic safety procedures for mission-critical facilities. Experience coordinating contractors or external vendors. Familiarity with ticketing systems and operational workflows. OSHA, First Aid, or similar operational certifications are a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Communications Manager, Monetization
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. Build a clear, differentiated story about how OpenAI approaches ads, including the value it creates for users, businesses and the broader ecosystem. Partner closely with Product, GTM and Marketing to deliver coordinated campaigns across earned, owned, and social channels in support of business outcomes. Own media engagement and build trusted relationships with leading business, technology and advertising press. Advise senior leadership on positioning, messaging, launch strategy, and how to proactively shape industry conversations. Translate complex product, technical and commercial decisions into clear, accessible communications for a range of audiences. Establish messaging, operating rhythms and communications systems that keep teams aligned as the business grows. You might thrive in this role if you have: 12+ years of communications experience, with deep experience in ads and monetization at a high-growth technology company. Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media. Demonstrate exceptional editorial judgment and taste. Skilled at advising senior executives and navigating high-visibility environments with calm and clarity. Can move fluidly between setting a strategic vision and executing the details. Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing. Highly collaborative leader who can align diverse stakeholders behind a unified story. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, Compute Foundations Systems
About the Team Frontier Systems Foundations, part of Compute Foundations at OpenAI, builds the systems software foundation that turns new compute infrastructure into reliable, usable capacity for frontier model training. Our mission is to make some of the world's largest GPU clusters work reliably for frontier training. We bring new platforms and clusters online, safely maintain installed fleets, and partner with hardware, infrastructure, and research teams to resolve the system-level issues that keep jobs from running. That means building and maintaining the software closest to the machine: Linux and Ubuntu operating-system images, kernels and modules, drivers, packages and repositories, disks and boot configuration, firmware integration, provisioning, and system-level validation. We make these components reproducible, compatible, and safe to operate across heterogeneous fleets. About the Role We are looking for systems software engineers with deep Linux and host-systems experience to build, qualify, and maintain the operating-system foundation for OpenAI's frontier compute fleet. Relevant backgrounds include kernel and module development, Linux distribution or image engineering, package management, firmware and driver integration, disks and boot, and bare-metal provisioning. You'll work closely with hardware engineers, vendors, and infrastructure teams to bring up new platforms, integrate system components, and debug failures across firmware, disks, boot, operating systems, kernels, drivers, and workload interactions. Your work will directly influence how quickly new capacity becomes usable and how reliably large GPU fleets operate. You should be comfortable writing and maintaining production-quality systems software and automation, but we do not expect expertise across every layer. This is an opportunity to go deep on challenging systems problems while building the image, package, qualification, and recovery paths that power the next generation of frontier models. In this role, you will: Build and maintain the Linux host software stack for large GPU clusters, including Ubuntu and OS images, kernel configuration and modules, drivers, packages, disks and storage configuration, and machine configuration. Design reproducible OS-image builds, package and repository workflows, and system configuration for heterogeneous bare-metal and cloud compute fleets. Integrate, test, and qualify kernels, modules, drivers, packages, and firmware across new and existing hardware platforms; build safe canary, rollback, and recovery paths for system changes. Bring up new hardware platforms and compute SKUs, working with hardware engineers and vendors to resolve firmware, driver, operating-system, and compatibility issues. Debug complex system failures across boot and provisioning, firmware, disks, kernels and drivers, and workload interactions; turn recurring failure modes into durable fixes, tests, and automation. Improve provisioning, repave, maintenance, and recovery correctness by eliminating manual host-by-host intervention and making system behavior predictable at fleet scale. Build focused systems tooling and diagnostics that make the host software stack easier to validate, troubleshoot, and operate across the installed fleet. You might thrive in this role if you: Have significant experience building, integrating, or operating production Linux systems, particularly Ubuntu, Debian, or another major Linux distribution. Have deep experience in one or more of: Linux kernels, modules, or device drivers; Linux distribution, package, repository, or OS-image engineering; boot, provisioning, disks, or machine configuration; firmware and driver integration, qualification, or rollout. Can write, debug, and maintain production-quality systems software and automation using appropriate systems languages, scripting, and Linux tooling. Understand how to build, test, package, qualify, and safely deliver system-level changes, including compatibility testing, staged rollout, rollback, and recovery. Can systematically debug failures that cross hardware, firmware, boot, operating-system, kernel, and driver boundaries, and collaborate effectively with hardware and software partners. Enjoy investigating difficult system behavior, identifying underlying failure modes, and building pragmatic fixes that make production systems more reliable. Bonus points if you: Have built bare-metal provisioning, machine-bootstrap, OS-reprovisioning, or system-lifecycle tooling. Have worked with GPU systems, AI infrastructure, HPC clusters, accelerators, or other heterogeneous and performance-sensitive compute environments. Have experience bringing up new server platforms or working directly with hardware and software vendors on firmware, driver, or operating-system compatibility issues. Have contributed to Linux, kernel subsystems or modules, distributions, package ecosystems, drivers, firmware tooling, or other open-source systems software. Have delivered or supported system-software changes across large production compute fleets. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Federal Account Director, Intelligence Community
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Government Sales team has a unique mission to help the U.S. Intelligence Community understand the transformative impact that highly capable AI models can bring to its most critical missions. This role combines technical understanding, strategic vision, relationship management, and value-driven sales strategy tailored specifically to Intelligence Community customers. You’ll drive key opportunities throughout the full sales cycle, from pipeline generation through deployment and expansion. You’ll collaborate closely with researchers, engineers, solution strategists, and cross-functional partners to help Intelligence Community customers advance their missions through AI. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In addition, this role requires frequent on-site engagement at customer and partner facilities across the Washington, D.C./Northern Virginia corridor, including classified environments. In this role, you will: Manage a focused set of key U.S. Intelligence Community accounts, developing and executing comprehensive account strategies. Lead Intelligence Community customers through their AI adoption journey, from initial consideration through successful deployment and expansion. Build trusted relationships with senior leaders, mission owners, technical stakeholders, acquisition professionals, and other decision-makers across the Intelligence Community. Partner with Solutions and Research Engineering teams to design and execute complex customer programs and deployments. Develop and execute capture and co-sell strategies with federal systems integrators and specialized mission partners to position OpenAI in multi-year programs of record. Align opportunity planning and deal strategy to MIP and NIP funding cycles, classified contract vehicles, appropriations timing, and extended approval chains. Work with cleared technical teams to demonstrate value across cloud, hybrid, on-premises, and air-gapped environments and translate technical fit into mission outcomes. Own and manage an Intelligence Community consumption revenue target. Develop pipeline, lead complex deal strategies, and drive opportunities through the full sales cycle. Oversee revenue forecasting, pipeline management, and account reporting. Analyze account performance and provide actionable insights to internal and external stakeholders. Closely monitor Intelligence Community priorities, policies, acquisition trends, competitors, and partners to inform product roadmaps and company strategy. Navigate complex security, compliance, procurement, and contracting requirements associated with Intelligence Community customers. Collaborate cross-functionally with Solutions, Product, Engineering, Government Affairs, Marketing, Communications, Business Operations, People Operations, Finance, and Legal. Support the recruitment and onboarding of team members focused on the Intelligence Community. Help build and strengthen OpenAI’s culture and operating model within the Intelligence Community practice. We're seeking someone with experience including: 10+ years selling commercial technology, including platform-as-a-service, software-as-a-service, cloud, data, cybersecurity, or other enterprise technology, to the U.S. Intelligence Community. A documented track record of closing high-value, multi-stakeholder enterprise technology deals across major Intelligence Community organizations and their supporting ecosystems. An active Top Secret clearance with Full Scope Polygraph. Developing and executing complex account and deal strategies within the Intelligence Community. Navigating Intelligence Community procurement, acquisition, contracting, security, and deployment processes. Deep familiarity with MIP and NIP funding cycles, classified contract vehicles, multi-year programs of record, and extended acquisition timelines. An established senior-level network of GS-15/SES/SIS and C-suite relationships across major Intelligence Community organizations and their supporting ecosystems. Experience partnering with federal systems integrators and specialized mission partners on capture strategies, co-selling, and program expansion. Proven experience selling cloud, cybersecurity, hybrid-cloud, or AI infrastructure into sensitive or classified environments, including on-premises and air-gapped deployment patterns. Consistently delivering growth in fast-paced, high-performance environments. Working directly with senior Intelligence Community executives, mission leaders, technical stakeholders, and decision-makers. Deep relationships and native familiarity with Intelligence Community missions, organizational structures, workflows, and buying processes. Translating technical capabilities into clear mission outcomes and strategic value. Communicating technical and strategic concepts clearly to both Intelligence Community customers and internal stakeholders. Leading high-visibility customer briefings, executive engagements, demonstrations, and industry events. Gathering, distilling, and applying detailed market intelligence, including agency priorities, policy developments, budget trends, acquisition strategies, and competitor activity. You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand defense customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with senior executives and stakeholders across defense and national security agencies. Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that advance national security missions and benefit humanity. You’re enthusiastic about educating defense customers on AI capabilities and strategic implications. Are a builder . You enjoy impacting how our company grows its defense and intelligence business. You excel in establishing robust systems and processes tailored to defense customer requirements, executing them with precision and agility. Are excited by new challenges. You thrive when solving complex, mission-critical defense and national security problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions within national security environments. Are a strategist. You deeply understand defense go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external defense and intelligence stakeholders to achieve long-term objectives. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Research Scientist - Multimodal Agent, Consumer Devices
About the Team The Future of Computing Research team is an applied research team within the Consumer Devices group focused on developing new methods, models, and evaluation frameworks that support our vision for the future of computing. We work at the frontier of multimodal AI, helping turn emerging model capabilities into product experiences that are useful, delightful, and worthy of long-term trust. Our work explores a new class of AI systems that can learn over time, adapt to individuals, and support people in the flow of daily life. This includes long-term memory, user modeling, and personalization systems that are aligned not just with immediate satisfaction, but with a person’s broader goals, values, and well-being. We work closely across research, engineering, design, product, and safety to define what it means to build AI systems that know you over time, act at the right moment, and help in ways that are context-aware, respectful, and demonstrably beneficial. About the Role We are looking for a Research Engineer / Scientist to join the Future of Computing Research team to work on RLHF and post-training for personalized, multimodal AI systems. This role will focus on building the learning and evaluation foundations that help models become more context-aware, adaptive, and useful over time. You will work on problems such as reward modeling, preference learning, long-horizon evaluation, and policy improvement for systems that must make high-quality behavioral decisions in realistic user settings. The work is deeply product-grounded: success is not just higher benchmark performance, but better model behavior in real-world use. The ideal candidate is excited about pushing beyond one-turn assistant behavior toward systems that improve through feedback, learn from richer signals, and are trained against meaningful notions of user value. Internally, that maps closely to the need for careful reward design, feedback loops, and evaluation frameworks that test whether interventions are actually beneficial over longer horizons. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop RLHF and post-training methods for multimodal models. Build reward models and preference-learning pipelines for adaptive, personalized model behavior. Design datasets, rubrics, and evaluation frameworks that capture user preferences, contextual appropriateness, and long-term value in realistic tasks. Run experiments on policy improvement using explicit feedback, implicit signals, and model-based grading. Work on long-horizon evaluation problems, where model quality depends not just on a single response but on whether behavior improves outcomes over time. Collaborate closely with safety researchers to ensure that adaptation and personalization remain aligned, interpretable, and bounded by clear constraints. Prototype and iterate quickly on training recipes, reward formulations, data pipelines, and evaluation suites for product-relevant behaviors. Help define how OpenAI measures success for personalized AI systems including trust, appropriateness, and long-term user benefit. You might thrive in this role if you: Have a strong background in machine learning research, with experience in RLHF, reward modeling, preference optimization, or post-training for large models. Have worked on one or more of: reinforcement learning, ranking, recommender systems, personalization, memory, or human-in-the-loop evaluation. Care about rigorous empirical work and know how to design clean experiments, reliable evals, and decision-useful metrics. Are excited by the challenge of training models against nuanced behavioral objectives. Have experience building datasets or eval pipelines grounded in human preferences, rubrics, or real-world product behavior. Are comfortable working across the stack, from data generation and labeling strategy to training runs, reward functions, and analysis. Are interested in multimodal AI and in how models can learn from richer interaction signals over time. Want to work on product-shaping research with unusually high stakes for trust, alignment, and long-term user value. Enjoy close collaboration with engineers, designers, and safety researchers to turn frontier research into real systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Manager, Forward Deployed Engineer - Tokyo
About the Team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role, you will: Lead and grow a team of FDE delivering production systems with frontier models Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices Use judgement to distinguish what requires action and what does not Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback Define how we staff and support field teams that can scale without added complexity You might thrive in this role if you: Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers Have led high-pressure technical projects from prototype to production Write and review production-grade code across frontend and backend Simplify complex work and make fast, sound decisions under pressure Elevate team performance through clarity, not process Operate with urgency in ambiguous or evolving environments Translate field experience into sharp, actionable feedback for Product and Research Build deep trust with your team by modeling calm, focus, and judgment when it matters most About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Customer Learning Program Lead
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Customer Education plays an important role in that mission by helping people and organizations use increasingly capable AI systems effectively, responsibly, and with confidence. We help customers build the confidence and practical skills to use OpenAI effectively, change how work gets done, and realize lasting value. About the Role Helping organizations adopt AI takes more than access to powerful technology. People across the workforce need the skills and confidence to use it well. Within Customer Education, you will lead the enterprise learning program and team. You will set direction, develop the team, and build a clear, high-quality learning portfolio that moves customers from first learning to confident use and meaningful business impact. This is a rare opportunity to define how customers learn with OpenAI at global scale, alongside the teams shaping the technology. In this role, you will: Lead and develop a high-performing Customer Learning team. Own the customer-facing Learn experience, curriculum, and program portfolio—from strategy through results. Turn priority customer needs into role-based tracks, paths, and high-quality programs. Make the portfolio easy to understand, with clear starting points, progression, and relationships among experiences. Lead how learning reaches customers through owned and partner channels. Use customer and product evidence to measure impact and decide what to build, scale, improve, defer, or stop. You might thrive in this role if you: Build strong teams, grow talent, and create accountability. Shape education strategy from customer needs and turn it into programs with measurable impact. Make clear portfolio choices about investment, capacity, and focus. Turn complex learning into clear journeys customers can understand and use. Reach customers through owned and partner channels, building trust across teams. Qualifications Required 10+ years in customer education, product education, digital learning, customer adoption, or a related field. Substantial experience managing and developing a multidisciplinary customer education or learning team. Experience building and scaling a customer-facing learning program or portfolio, including strategy, planning, resourcing, delivery, and measurable results. Experience designing role-based learning and driving customer discovery and engagement across owned and partner channels. Evidence that your work changed product use, adoption, or measurable customer value. Excellent cross-functional leadership, executive communication, and curiosity about AI. Preferred Experience with enterprise software, developer tools, AI, or another fast-moving field. Experience serving global audiences through learning platforms, academies, or digital education programs. Why OpenAI? AI is becoming a foundational capability for every company and role. This role will shape how millions of customers learn to use increasingly powerful AI well—and create a global standard for customer learning as the category evolves. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.