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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Product Support team ensures Stripe’s users receive fast, reliable, and high-quality support across Stripe’s growing suite of products. The team partners closely with cross-functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellence and user experience At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support for Top Startup Accounts. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, manage, coach, and develop a new team of in-office Operations Associates Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members’ performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years experience leading operations support teams Experience working cross-functionally with multiple teams to deliver high impact initiatives Experience in delivering weekly and monthly business metrics and reporting Excellent written and verbal communication skills An ability to partner effectively with internal stakeholders Background of identifying and remediating quality gaps in team performance Passion for process improvement and innovation Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including experience with new process launches and service delivery in a high growth technology company Experience leading teams with multi-channel support
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. The Stripe Accelerate is a 3-month offering that unlocks access to a team of Stripe experts to help the user through every step of the implementation. This is included as part of Stripe solution, at no extra cost to our users. Accelerate Onboarding Managers provide prescriptive guidance and planning for the user’s onboarding journey. Onboarding Specialists provide product workshops, best practices, regular check-ins, and technical Q&A. This offering is targeted at Startup and SMB users. A few key features of Accelerate include: Specialized experts: Accelerate experts provide experience helping customers integrate Stripe technology in thousands of projects. Project management consists of a kick off call, regular check-ins, email Q&A to help unblock your team. Product workshops and training for fraud and dashboard What you’ll do The Onboarding Specialist is responsible for providing technical guidance to users during their onboarding journey with Stripe. They proactively address technical queries, troubleshoot issues, and provide solutions to ensure a seamless onboarding process. They work closely with users to understand their needs, offer guidance on best practices, and anticipate and address any potential technical challenges. The Onboarding Specialist collaborates with cross-functional teams, escalates issues as needed, and maintains accurate records of user interactions. Their goal is to provide exceptional customer service and ensure that users have a positive and successful onboarding experience with Stripe. Responsibilities Proactively providing technical guidance and support to users during their onboarding journey with Stripe. Deliver pre-built technical workshops and kick off calls to users. Provide light touch project management for ongoing Stripe implementations and timely escalate any delays with planned go-live dates. Troubleshooting technical issues and providing timely solutions to ensure a smooth onboarding process. Collaborating with cross-functional teams to address user queries and concerns. Maintaining accurate records of user interactions, issues, and resolutions. Anticipating and addressing potential technical challenges during the onboarding process. Proactively propose improvements. Offering guidance on best practices, product features, and account setup to ensure user success. Continuously updating knowledge of Stripe's products, features, and updates. Escalating complex technical issues to appropriate teams for resolution. Providing exceptional customer service to ensure a positive onboarding experience for users. Contributing to the improvement of onboarding processes and documentation. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Advanced English proficiency- fluent in written and spoken. 2+ years of implementation consulting in API technologies or other complex technical environments. Excellent problem-solving and troubleshooting skills. Strong technical understanding of APIs and experience with SaaS solutions. Comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. Strong communication and interpersonal skills, with an ability to effectively engage and influence various stakeholders. Preferred qualifications Experience working with financial systems, online payments, or e-commerce platforms. Experience collaborating with cross-functional teams in a fast-paced environment. Experience delivering live technical training to users. Comfortable with various code-level debugging & writing of code.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startups Grower team is a highly consultative group that manages relationships, growth, and retention for Stripe’s largest and fastest-growing Funded Startup customers. As a manager on the team, you will oversee a group of Account Executives who have the opportunity to work with the entire suite of Stripe products. You will act as both a people manager and a strategic visionary for the team. What you’ll do As a Manager of the Core Grower team, you will help grow Stripe’s North American startup customers. You will build and lead a team of high-performing Account Executives, helping them develop their skills and deliver on ambitious targets while also working directly with customers. Responsibilities Recruit and build a team of Existing Business sellers Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics Be accountable for increasing upsell/cross-sell revenue and driving positive renewal outcomes among high-potential Startups Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Coach and guide the team in developing consultative and solution-based skills through all facets of the sales cycle for existing Stripe users Inspire, motivate and enable personal- and career-development of team members Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs Partner with our VC and marketing teams to evolve our brand with Startups and align our GTM efforts Who you are We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams, and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication, and relationship-building skills. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus—not a requirement. Minimum requirements 8+ years of relevant experience, with at least 2 years in people management Experience leading sales or account management in an early stage, high-growth technology environment Proven track record of high performance in a new business sales or existing customer upselling role Ability to hire, train and coach a high-performance sales team Ability to build relationships with strategic clients and industry thought leaders Demonstrated passion for start-ups and new technology businesses Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms Preferred qualifications Prior experience at a growth stage Internet/software company Prior experience in enterprise sales Prior experience in the payments industry
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality, cross-product experiences across our UI and API surfaces. It focuses on providing a consistent and scalable developer experience that any developer (both internal and external) can leverage to accelerate a merchant's ability to create value using Stripe. Team matching — exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We're looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform that enterprises and SMBs use. Our team collaborates with many cross-functional teams—from Infrastructure to Product—at Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2–12+ years of industry software engineering experience (does not include internships or co-ops) Strong coding skills in any programming language (we understand new languages can be learned on the job, so our interview process is language-agnostic) Strong collaboration skills and the ability to work across workstreams within your team and contribute to your peers' success Ability to thrive with a high level of autonomy and responsibility, with an entrepreneurial mindset Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Preferred qualifications Experience with large-scale financial tracking systems Good understanding and practical knowledge in cloud-based services (e.g., gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds and protects the Stripe brand and influence across the world. Video and audio are increasingly important tools in shaping the world's understanding of Stripe and the fantastic companies using our infrastructure to grow—accelerating economies, creating industries, and reinventing business models in the process. What you'll do You'll be the engine of the Stripe short-form video strategy, making our content essential viewing for the world's most ambitious founders, operators, developers, and economists. Your mission is to take our rich library of content—from fireside chats with industry leaders to deep dives on the global economy—and distill it into intelligent, substantial clips (on YouTube Shorts, Instagram Reels, and more). This isn't about chasing empty clicks. It's about earning the attention and trust of a highly discerning audience. You'll also own our YouTube and Instagram video presence, transforming them into platforms renowned for their insight and quality. You'll wear a lot of hats—producer, video editor, content commissioner, social media channel strategist, measurement aficionado, and more. Responsibilities Own the Stripe YouTube channel and Instagram Reels, focused on providing additive insight to our core community of founders, developers, and thinkers Edit clips from Stripe long-form content (e.g., Cheeky Pint, firesides from Stripe Sessions and Tours), with a strong eye for the most salient moments and nuanced arguments Manage the end-to-end publishing process, including writing sharp, SEO-optimized titles and descriptions that speak to an intelligent audience Continuously run experiments with formats, narrative structures, and editing styles (e.g., archival b-roll and graphic overlays) to discover what resonates most strongly Advise partner teams developing video content (e.g., teams running webinars or events featuring Stripe customers) on how to optimize recordings and edits for the internet Commission and manage the creation of other short-form assets, including high-quality animations and motion graphics, to support product launches and partnership announcements Analyze performance data and qualitative feedback to refine our video strategy, ensuring every piece of content adds value and strengthens our brand Own metrics and reporting across all our social platforms, including LinkedIn, X, and Substack Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years experience in video editing with a portfolio of short-form content that showcases an ability to distill complex ideas into concise, compelling narratives Proficiency with tools like Adobe Premiere Pro, Final Cut Pro, or similar Excellent editorial judgment and a "good nose" for the moments, quotes, and ideas that will resonate specifically with founders, developers, and economic thinkers Experience managing creative projects, including commissioning work from external animators, motion designers, and agencies who meet a high bar for quality Deep, hands-on experience managing and growing a YouTube channel and Instagram account for a brand that serves a sophisticated, smart audience Preferred qualifications Experience with AI video workflows (e.g., Descript, OpusClip, CapCut, Runway) The ability to work effectively with cross-functional teams, translating complex internal discussions into clear, engaging public-facing content A strong understanding of YouTube SEO and platform algorithms, and how to leverage them to connect substantive content with the right people
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About our organization The Growth organization drives Stripe's self-serve growth engine: from a user's first interaction with Stripe through onboarding, activation, and expansion across our products. Growth focuses on building the systems and surfaces that help any user find, understand, and adopt the right set of Stripe products, regardless of how or where they start. Within Growth, the onboarding program is how new and existing users get to their first successful use of Stripe as quickly and completely as possible. A cohesive onboarding experience is critical to Stripe's ability to convert prospects, activate new products, and compete against increasingly sophisticated alternatives. Onboarding spans several interconnected surfaces: Acquisition and intent capture — first-touch experiences that match prospects to the right products and entry points. Account setup and activation — guided flows that get users live with the right integration shape. In-product discovery — contextual surfaces that help new and existing users adopt additional products over time. These surfaces are deeply interdependent, span dozens of cross-functional teams, and directly shape Stripe's new user activation and product attach rates. What you’ll do We are seeking a product-focused Technical Program Manager to drive Stripe's onboarding programs. This is a high-impact role at the intersection of growth strategy, product management, and cross-organizational program ownership. In this role, you will own one of the most strategically consequential programs in Growth, driving the direction, health, and outcomes of Stripe's onboarding experience end-to-end. You will set the program strategy in partnership with Growth leadership, holding organizations accountable to the success of the program. Drive cross-org decisions across DRIs in Growth, Dashboard, Docs, Marketing, and product teams actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries. Influence and shape product and engineering roadmaps bringing a program-level perspective to team planning cycles, and advocating for cross-cutting investments that no single team will prioritize on their own. Qualifications Minimum requirements 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs. Strong product sense and ability to understand enterprise customer needs Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment. Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities Proven track record of successful program delivery in complex technical environments Bachelor's degree or equivalent practical experience Preferred Qualifications Background in product management or product operations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and champions developer experience as being central to the overall experience of our users. TSE interacts directly with developer-users more than any other team at Stripe, so your role will have a significant impact on what Stripe is known for and values most. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building complex financial systems. What you’ll do TSEs understand the fundamentals of programming incredibly well and eagerly jump in and familiarize themselves with others’ code. You will do a wide variety of things, including explaining technical concepts about Stripe’s products, build and debug integrations with developers, and produce/improve guides that help our users solve particular problems to be successful with Stripe. You will interact with developers of all skill levels through a variety of mediums, enabling them to be successful when using Stripe. Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Stripe, its services, and how we interact with users. Later, we’d love for you to take on this role with others on the team and Stripes broadly, as teaching is a great way to learn and to reinforce what you know. If you’re someone who enjoys working with all kinds of code, is a fast researcher, a strong writer, and enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you! Responsibilities Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android). Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord) Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure. Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings. Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool. Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. This role is remote but requires candidates to be located in the Mountain or Pacific time zones. Minimum requirements At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team’s knowledge around Stripe’s products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met. Preferred qualifications Enjoys writing in a clear and quick manner General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts Experience teaching or coaching developers Comfort working with a great deal of autonomy and limited supervision Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who lead and advise on opportunities for strategically important products in Stripe’s portfolio. The Terminal Product Sales team helps businesses and software platforms extend Stripe payments into in-person commerce. This role will focus on platform businesses in EMEA, partnering with core Account Executives and cross-functional teams to help platforms offer in-person payments to their own customers. What you'll do As an Account Executive, Product focused on Platforms , you will use your sales and product expertise to drive adoption of Stripe Terminal among software platforms in EMEA. You will partner with Platforms Account Executives and collaborate with product, engineering, marketing and technical teams to develop deep product knowledge, shape complex solutions and advance strategic deals. You will lead business and product discussions with existing and prospective platform customers and contribute to the development and execution of our go-to-market strategy. You are an adept salesperson, capable of engaging in business-level and technical conversations with stakeholders across an organization, including senior decision-makers. You are used to building value in competitive situations and enjoy working with products that require deep product understanding and technical curiosity. You’re as comfortable working with customers as you are collaborating with internal stakeholders. You’re excited to develop expertise and share your knowledge with others. You’re an organized, analytical self-starter, an excellent communicator, and someone who looks for opportunities to improve the processes and teams around you. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of sales experience, working with startups or SMBs at a leading technology company and a track record of top performance. A proven ability to build strong collaborative working relationships with business partners internally and externally. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke commercial agreements. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. Preferred requirements Experience in payments, point of sale, acquiring, fintech, embedded payments or financial-services technology. Experience selling to software platforms, marketplaces, ISVs, vertical SaaS companies or partner ecosystems. Experience with API-led, integration-heavy or omnichannel commerce solutions. Experience supporting customers from initial opportunity through implementation, activation or scaled adoption.
Who we are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About the team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What you’ll do As a Specialist Solution Architect, you will lead in-depth product discussions with our top users and prospects and execute against our go-to-market strategy for our Money Management products, including Stripe Capital, Issuing, Treasury, and our global Payouts suite. You will educate our product and engineering teams on market trends and strongly influence the product roadmap for the Money Management product suite at Stripe, helping us become the primary way merchants run their businesses. Responsibilities Act as a subject matter expert on Stripe’s Money Management products (including Capital, Issuing, Treasury, and our global Payouts suite) to accelerate opportunities. Demonstrate a deep understanding of embedded finance applications that leverage Stripe’s products, articulating how they combine to create a compounding platform for our users. Consult with users on a broad range of embedded finance use cases, from charge card programs and global payouts to a comprehensive suite of financing options including revenue-based financing, loans, and lines of credit. Understand the compliance requirements of solutions built with Stripe products, especially as we expand our offerings into new markets and use cases. Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team. Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers. Partner closely with the Money Management product sales team and be an active part of the opportunity team for Stripe’s largest customers to lead strategy and own key relationships. Serve as a “Voice of the Customer” internally, providing actionable insights to product stakeholders to influence the Money Management product roadmap and feature prioritization. Provide critical insights on emerging technologies, including the application of stablecoins for money movement, lending, and global financial access, to influence the product roadmap. Deeply understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads, including simplifying our distribution for faster onboarding. Stay current on competitive analysis and market differentiation. Support marketing events including executive briefings, conferences, user groups, and trade shows. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a technical sales, pre-sales, or solutions architecture role 3+ years of product experience with embedded finance solutions, such as card issuing, lending, or treasury management Experience with integrating RESTful APIs into web applications Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences A passion for learning and researching current and emerging products to develop innovative solutions A proven ability to build strong collaborative working relationships with business partners Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment Preferred qualifications Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other Experience enabling and scaling a GTM team Experience in systems design, with a background building and deploying complex applications
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Finance and Strategy Data Science builds the forecasting models, data infrastructure, and analytics tools at the core of how Stripe measures and plans its business. The team owns everything from hierarchical time series and agentic forecasting tools that predict payment volumes and revenue margins, to the governed metrics platform that feeds company-wide dashboards and executive reporting. We partner closely with Finance and Strategy, GTM, and Product stakeholders to directly inform financial decisions across Stripe's entire business. The team combines technical depth, strategic thinking, and executive partnership that develops both technical and business expertise. What you’ll do Data Science Managers at Stripe are responsible for the success of their team. You'll be deeply involved in the modeling and design processes as well as coaching, mentoring, and leading the team. You'll have a deep understanding of how to drive efficient data science teams and you'll have a strong user-focus. You'll be working with data scientists, analysts, and engineers on creating technical solutions and communicating effectively across teams and senior leadership. Responsibilities Drive the roadmap and priorities for your team, and work with many Stripe leaders across the company to enhance our ability to be data-driven. Collaborate with stakeholders across the organization such as engineering, analytics, operations, finance, and marketing. Lead and manage processes to help the team do its best work and engage effectively with the rest of Stripe. Manage a high-performing team of data scientists, supporting them to achieve a high level of technical excellence and advance in their careers. Recruit and onboard great data scientists, in collaboration with Stripe's recruiting team. Contribute to broad data science initiatives as a member of Stripe's data science management team. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A PhD, MS, or BS in a quantitative field (e.g., Statistics, Operations Research, Economics, Computer Science, Engineering) You have at least 3 years of direct management experience leading data science or ML teams, and 10 years of overall data science experience. You've demonstrated expertise in designing metrics and guiding business decisions with data. You have technical expertise to drive clarity with staff and senior scientists about architecture and strategic modeling decisions. You've managed teams that have built and shipped machine learning systems and data products at scale, and have hands-on experience with challenging problems. You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs. You have clear and persuasive communication skills in writing and in speech. You thrive on a high level of autonomy and responsibility. You foster a healthy, inclusive, challenging, and supportive work environment. Preferred qualifications You're comfortable working with geographically distributed teams. Expertise in time series forecasting, predictive modeling, or optimization Expertise in data design and building scalable data architectures
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform (WPP) is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educates customers about the power of our platform, and drives our business success. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to modify. WPP offers exciting opportunities to have a major impact on Stripe's success, as stripe.com is often a user's first impression of the company, and the vast majority of signups come via the website. We'll apply data-driven rigor to our curiosity, and we'll come up with clever ways to get insight into important questions. We'll have the leeway to test out-of-the-box ideas alongside incremental ones. We'll apply Stripe's users-first mentality both internally and externally, crafting tangible productivity and quality-of-life improvements for colleagues while maintaining and elevating the quality of stripe.com. What you'll do As a software engineer, you'll design and build platforms and services that are configurable and scalable around the globe. You'll partner with many functions at Stripe, with the opportunity to both work on infrastructure and platform systems and produce direct user-facing business impact. Organizations is one of Stripe's biggest bets. You'll join a team with an ambitious and exciting goal at an early stage, with several opportunities to solve complex engineering problems at scale. If this sounds exciting, we'd love to speak with you. Responsibilities Design, build, and maintain scalable, reliable, and performant services and systems Work with a wide range of systems, processes, and technologies to own and solve technical and product problems Build and launch new capabilities and products that bring significant value to customers Uphold our high engineering standards and elevate quality and engineering efficiency within our many codebases and processes Collaborate with stakeholders across the organization including dependency engineering teams, product, design, infrastructure, and operations Debug production issues across services at multiple levels of the stack Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong technical background, including 3+ years of experience as a backend engineer, with an affinity for building scalable backend infrastructure Experience delivering, extending, and maintaining large-scale distributed systems Empathetic, collaborative, and user-first mindset in everything you build Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Ability to stitch together many different services even if you haven't worked with them before Preference for simple solutions and designs over complex ones and good intuition for what is lasting and scalable The skills to build holistically—from specs and documentation to implementation, testing, deployment, and measuring impact Ability to work well cross-functionally and earn trust from colleagues at all levels Experience mentoring and growing junior engineers as their technical leader Preferred qualifications Fellow engineers feel they are able to learn from you, and you care deeply about mentoring others Propensity to ask questions, assume good intentions, and default to transparency You are often cited as the inspiration for engineers who join your team You've worked to build pricing tooling that scales
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team drives growth by building and scaling go-to-market (GTM) partnerships with world-class professional services firms, including global systems integrators (GSIs) and consultancies, alongside strategic technology leaders like AWS, Salesforce, and Adobe. Our mission is to provide users with a comprehensive ecosystem of technology and industry expertise, ensuring Stripe and our partners build high-growth, mutually beneficial businesses. We bridge the gap between Stripe’s platform and the specialized solutions our users need to scale globally. What you’ll do As the Global Lead for Deloitte and PwC, you will drive the success of Stripe’s global alliance with these GSI’s by setting global strategy and enabling strong local execution of joint go-to-market and co-sell motions across all active regions. You will own the business plan, driving mutual revenue growth and strategic alignment across the GSI’s Payments, Industry, and AI practices. You will partner with Partner Development Managers and Partner Sales Managers globally to generate net-new demand, expand the partnership, and support Partner Development Manager activities across priority GEO’s. In this highly visible, fast-paced role, you will advance our strategic relationship through joint sales execution, solution development, and delivery alignment while maintaining a global view of partner performance and accelerating partner-driven revenue across Stripe’s sales segments. You will collaborate cross-functionally with Partner Sales leadership, Partner Development, Account Executives, and other Stripe teams to identify high-impact opportunities, support complex deals, and maintain strong operational rigor. Success requires deep knowledge of the Stripe partner ecosystem, strong stakeholder leadership, and a partner-first mindset that drives measurable customer value and shared growth for both the GSI’s and Stripe. Responsibilities Build, enable, and operate the global PwC and Deloitte strategy and business, owning the global business plan and associated KPIs Set partnership objectives, goals, and strategic direction while acting as the senior counterpart to PwC and Deloitte executive sponsors Collaborate on joint GTM strategy, including strategic priorities, target markets, and industry focus areas Partner with global, regional, and local teams (Stripe PDMs, A&C leadership, and GSI counterparts) to drive strategy, solution development, partner enablement, pipeline growth, and deal closure Enable joint sales success by activating teams on the combined value proposition, leading account mapping, executing blitz activities, and co-creating opportunities Orchestrate cross-functional resources to support co-sell and GTM motions while building and maintaining a scalable long-term joint GTM model that drives partner and customer success Accelerate key partner deals through pre- and post-sales support and lead pipeline reviews to uncover growth opportunities Broker internal resources, tools, references, and investments required to achieve quarterly business goals Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred experience is a bonus, not a requirement. Minimum requirements 12+ years of experience in GSI Partner Sales and GTM, business development, strategic alliances, or platform sales, with a focus on global partnerships Proven track record of building successful joint GTM partnerships and solutions with GSIs Deep experience working with PwC and Deloitte, including established executive relationships and a strong understanding of the GSI partner’s internal structure and decision-making processes Leadership experience across strategy, sales, and solution development, collaborating closely with consulting partners and/or ISVs Understanding of the Managed Services Provider (MSP) landscape and how enterprises outsource functions like fraud and billing Process-oriented mindset with a drive to solve individual challenges while building for scale Exceptional communication and presentation skills, with the ability to engage diverse functional and technical leadership internally and externally Strong track record of exceeding revenue goals, specifically in partner-sourced or sell-through revenue Ability to define and implement new business models (e.g., transforming a professional services relationship into a recurring revenue model through a platform partnership) Preferred qualifications Experience in a Product or Platform partnership role at a top-tier Enterprise Cloud Software firm or within a GSI’s product arm Exposure to payments and commerce landscape Understanding of how Stripe’s stack differentiates and compliments other technology solutions in different integration models