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Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Building and operating critical, large-scale systems that manage massive volumes of financial information, to fulfill business goals for Stripe and its partners; Navigate a complex fintech environment with numerous compliance regulations, translating internal and external business needs into robust software requirements and scalable distributed systems; Lead cross- functional alignment and provide technical direction for multi-team projects; Build large-scale (petabyte-size) financial data platforms, solutions, and pipelines using Big Data technologies and distributed systems; Debugging production issues across the stack, analyzing complex datasets and designing large-scale data pipelines using modern Big Data technologies to ensure reliable, high-performance solutions; Executing projects related to insights into Stripe’s financial performance across multiple Stripe products; Work on systems critical to Stripe's future financial operations, with impact over billions of dollars of payment volume; Deeply understand the design and architecture of modern payments and financial technology across countries; and Leverage experience with monitoring, incident handling, debugging in production environments to ensure data pipeline health and SLOs, while reducing operational toil via automation. Who you are Minimum requirements Must have a Bachelor's Degree or foreign equivalent degree in Computer Science, Information Systems Security, or a related field, plus five (5) years of related work experience in Software Engineering. Must also have experience in each of the following: 5 years of experience programming in Java, Scala, or Python; 5 years of experience designing, building, and maintaining scalable distributed systems; 5 years of experience debugging production issues across services and multiple levels of the stack; 5 years of experience with different testing tools and frameworks including JUnit, Mockito, and TestNG; 4 years of experience developing complex SQL queries, analyzing datasets and designing large-scale data pipelines; 4 years of experience working in fintech domain; 4 years of experience leading cross-team projects and building alignment on multi-team technical direction; and 1 year experience working with Apache Spark or similar modern Big Data technologies. Salary: $206,086.00 - $285,600.00/yr. This salary range represents the base salary range for the role and any sales commissions / sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA80 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Recruiting depends on systems that work reliably for recruiters, hiring managers, interviewers, and candidates. The Recruiting Systems Operations Administrator helps keep those systems running and improves the support experience around them. You’ll work closely with Recruiting Operations, Global People Operations, and People Systems. This role supports a clear division of work between routine service delivery and the system governance, integrations, complex configuration, and strategic work owned by Recruiting Systems. What you’ll do Working CDMX business hours while partnering across Americas time zones, you’ll manage a defined Tier 2 Recruiting Systems portfolio. You’ll troubleshoot tool issues, resolve requests, track recurring problems, and partner with People Systems on improvements. This hands-on role is well suited to someone who enjoys working across systems, applying sound judgment within established processes, and making complex operations easier for others. Responsibilities Manage and resolve Tier 2 support requests through established channels, maintaining clear requester updates, case records, and handoff notes Troubleshoot recruiting systems, including DocuSign, Gem, LinkedIn Talent Insights, HackerRank, Harver, BrightHire, Qualtrics, Eightfold, Greenhouse, and related platforms Process recruiting workflow requests, including assessment updates, job-posting changes, candidate-record updates, approved offer amendments, requisition pooling and unpooling, and requests to keep jobs open temporarily or close inactive jobs Monitor request volume, aging, service-level expectations, and recurring issues to identify risks and opportunities to improve support Create and improve runbooks, templates, knowledge-base content, intake forms, and self-service guidance based on common request patterns Participate in release testing, validation, quality reviews, recurring Recruiting operations cycles, and reviews of queue trends, documentation gaps, and operational risks Partner with People Systems administrators on releases and support priorities, providing complete handoffs when requests require expertise in areas such as complex configuration, integrations, reporting, privacy, security, policy interpretation, or permissions Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience in recruiting operations, People operations, service delivery, systems support, customer support, or a similar operations environment, including managing a request queue, ticketing system, or case-management process Ability to troubleshoot system issues, follow defined processes, document work clearly, and identify when escalation is needed Strong attention to detail, organization, follow-through, and the ability to prioritize competing requests while providing clear, timely updates Experience handling confidential candidate, recruiting, or employee information with discretion, and comfort learning enterprise systems and working across multiple tools Experience with Jira, Salesforce, or a comparable ticketing or case-management tool, and professional fluency in English Preferred qualifications Experience with Greenhouse or another applicant tracking system Experience supporting recruiting technology such as BrightHire, LinkedIn Recruiter, LinkedIn Talent Insights, GoodTime, Gem, HackerRank, DocuSign, Qualtrics, Harver, or Eightfold Experience in Recruiting Operations, Talent Acquisition Coordination, People Systems, or software-as-a-service administration Experience supporting offer processes, job-posting management, interview operations, or recruiter onboarding Experience creating or maintaining standard operating procedures, runbooks, and knowledge articles Basic spreadsheet, reporting, or data-quality skills Familiarity with service-level agreements, queue metrics, audit controls, or release testing Spanish fluency What success looks like in your first six months Independently manage your Tier 2 support portfolio with prompt resolutions and clear status updates Provide reliable coverage across Americas time zones and set transparent escalation expectations for recruiters and partners Resolve standard issues across DocuSign, Gem, LinkedIn Talent Insights, HackerRank, Harver, and Greenhouse Escalate Tier 3 requests to the correct People Systems owner with complete context Maintain accurate ticket records, handoffs, runbooks, and knowledge-base guides that improve self-service Improve the reliability of recruiting technology for recruiters, hiring managers, interviewers, and candidates Build the platform knowledge needed to take on additional approved support responsibilities over time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Customer Success team oversees the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few teams provide such a direct impact on the growth of the company. The Customer Success Strategy & Operations team sits at the center of how Customer Success operates at Stripe. This role shapes both the function’s day-to-day operating model—from leadership forums and territory and compensation design to the systems and cadences that enable execution—and its long-term direction. You will lead annual planning, OKR development, and engagement-model design to ensure CS is positioned to deliver for users and scale effectively. This is a true ‘Business Partner’ role; you will serve as a trusted thought partner to Customer Success leadership—combining strategic insight, operational rigor, and hands-on execution. You will help translate CS priorities into actionable plans, drive cross-functional initiatives, and build the operating mechanisms that enable teams to make better decisions, execute consistently, and scale effectively. If you enjoy moving between strategic problem-solving and hands-on execution—and bring a roll-up-your-sleeves mindset—this role is for you. What you’ll do The near-term focus of this role is on evolving and scaling the foundations of the Customer Success business. This includes strengthening operating models, processes, business cadences, systems, and reporting infrastructure to support a growing and increasingly specialized organization. As a key business partner, you’ll measure and analyze performance, develop forecasts and dashboards, and lead data-informed process improvements that help the CS team operate more efficiently and deliver greater customer impact. Responsibilities Work cross-functionally to analyze and troubleshoot system challenges Define operating models for new Customer Success specialisms, including metrics, processes, and cross-functional ways of working Design and implement AI-enabled workflows that improve CSM efficiency, scalability, and customer impact Conduct analysis and investigation of system operations and workflow management Translate business needs into scalable technical solutions and lead their implementation from requirements through delivery Develop scalable, automated reports and dashboards that meet key business and leadership reporting requirement, and reduce manual effort and operational overhead Oversee the management of CSM territories Enhance business processes through data-driven decision-making Define and monitor annual and quarterly OKRs Prepare materials for QBRs and other leadership meetings Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of work experience, with a significant portion in strategic / operational roles at high-growth tech companies or consulting. High comfort with ambiguity—you take an undefined operational problem, scope it, design a solution, and drive it to completion with minimal oversight. Experience with and holding a high bar across operational design, strategic planning, and reporting. You are comfortable working independently with minimal oversight while holding yourself accountable to deadlines. Experience working cross functionally with senior stakeholders. You're comfortable bringing an independent and opinionated perspective. Technical proficiency in AI tools in order to automate workflows as needed. Strong analytical rigor—you're comfortable owning data and metrics directly, running your own analyses, and pressure-testing assumptions without relying on a dedicated analytics partner Ability to manage technical resources and translate business needs into requirements Preferred qualifications Experience working with Go-to-Market teams including Customer Success Proficient in SQL
Please note - for candidates living within 35 miles of a Stripe office (San Francisco, Seattle, New York, Chicago or Georgia) we operate a hybrid work policy where 50% office attendance per month is expected. For candidates more than 35 miles from an office, fully remote work can be approved. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Partner Solutions Engineering sits within Global Partnerships at the intersection of Stripe’s Product and Engineering teams and the partners that extend Stripe’s platform. We own the partner-side technical outcome for selected partnership work, from architecture and implementation through testing, launch readiness, and production support. The Ecosystem Partner Solutions Engineering team helps partners build high-quality integrations across Stripe’s app and developer-platform ecosystem. We work across areas such as developer tools, commerce, billing, automation, and data, while helping Stripe turn recurring partner needs into stronger products and reusable integration paths. Our work has two forms. We deliver priority partner implementations, and we turn the lessons from those implementations into Product feedback, reference architectures, testing and certification paths, and reusable guidance. This allows Stripe to support more partners without treating every implementation as a bespoke project. What you’ll do As a Partner Solutions Engineer, Ecosystem, you will own the technical outcome for a portfolio of ecosystem areas and priority partner integrations. You will work directly with partners, Partner Development Managers, Product Managers, and Engineers to move opportunities from technical discovery through implementation and launch. You will also develop deep expertise in selected parts of Stripe’s app and developer platform. You will identify recurring technical barriers, help Product teams distinguish isolated partner requests from broader platform needs, and create reusable paths that improve the next partner’s experience. This is a hands-on, partner-facing engineering role. The strongest candidates can move comfortably between partner architecture, API and code-level debugging, Product feedback, delivery planning, and executive communication. Responsibilities Own partner technical delivery Own technical planning, architecture, implementation support, testing, and launch readiness for selected partner integrations. Translate partner goals into clear technical requirements, dependencies, milestones, and success criteria. Maintain one accountable technical plan across the partner, Global Partnerships, Product, and Engineering teams. Identify delivery risks early and drive technical decisions through launch. Lead critical partner escalations and help resolve complex production integration failures. Manage an ecosystem portfolio Own a technical portfolio across multiple ecosystem areas, based on team priorities and your expertise. Partner with partnership leads to prioritize integrations and determine where dedicated technical support will create the most value. Connect partner technical delivery to adoption, commercial, and user outcomes. Prioritize technical engagements based on partner impact, strategic value, implementation readiness, and team commitments. Develop platform expertise Develop deep expertise in Stripe’s app, developer-platform, and extensibility capabilities. Advise partners and other Partner Solutions Engineers on embedded experiences, workflow automation, application distribution, permissions, and monetization. Maintain reference architectures, implementation guidance, testing standards, and certification paths. Track emerging platform capabilities and help priority partners adopt them successfully. Influence Stripe’s Product roadmap Identify recurring friction and unmet partner needs through direct implementation work. Distinguish partner-specific requirements from platform gaps that affect multiple integrations. Translate implementation evidence into clear Product requirements and recommendations. Work with Product and Engineering teams to reach clear decisions on requirements, workarounds, ownership, and sequencing. Close the feedback loop with partners when Stripe makes or declines a Product investment. Create reusable technical leverage Turn initial partner builds into repeatable implementation and enablement paths. Build prototypes, examples, scripts, or lightweight tooling when they accelerate partner delivery or validate a Product direction. Define launch-readiness standards across permissions, authorization, testing, observability, and production support. Transition mature integration patterns to scalable support models when they no longer require dedicated engineering ownership. Contribute to shared team standards for custom partner applications, incidents, escalations, and partner handoffs. Measure outcomes Define and track technical milestones, launch outcomes, adoption signals, and implementation quality. Measure the commercial, user, or Product outcomes that your work enables, accelerates, or protects. Use portfolio data to identify repeated blockers, improve prioritization, and guide future investment. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. Preferred qualifications are useful but not required. Minimum requirements 6+ years of experience in solutions engineering, partner engineering, software engineering, technical consulting, developer relations engineering, or another hands-on technical role supporting external users or partners. Experience designing and delivering production integrations using APIs, webhooks, authentication and authorization, event-driven systems, or developer platforms. Ability to read, write, and debug code in at least one general-purpose programming language such as JavaScript or TypeScript, Python, Ruby, Java, or Go. Experience diagnosing complex integration failures across partner systems, APIs, and product surfaces. Experience leading external partners from technical discovery through implementation, testing, and launch. Ability to translate ambiguous partner goals into a clear architecture, delivery plan, and set of technical decisions. Ability to identify patterns across multiple implementations and turn them into reusable guidance or Product requirements. Strong written and verbal communication with technical, business, and executive audiences. Experience working across Product, Engineering, Partnerships, Sales, or other cross-functional teams without relying on direct authority. Sound judgment when balancing partner urgency, Product constraints, implementation quality, and long-term platform leverage. Preferred qualifications Experience with developer platforms, platform ecosystems, marketplaces, or partner-distributed products. Experience with application extensibility, embedded applications, workflow automation, OAuth, or delegated API access. Experience with payments, fintech, commerce, billing, monetization, or financial operations. Experience creating partner certification, integration-quality, or launch-readiness programs. Experience building prototypes, examples, or developer tooling that influenced a Product roadmap or accelerated partner adoption. What success looks like In this role, you will: Launch priority partner integrations that produce measurable user, adoption, commercial, or Product outcomes. Give partners one accountable technical owner through implementation and launch. Improve Stripe’s Products by bringing clear, repeated partner evidence into roadmap decisions. Reduce repeated partner blockers through reusable architecture, guidance, testing, and certification. Develop recognized expertise across your assigned ecosystem areas and Stripe’s app and developer-platform capabilities. Increase the number of partner integrations that can move to scalable support models without sacrificing quality.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The administrative team works with Stripe’s leaders to support their day-to-day administrative and operational needs. What you’ll do In this role, you’ll play a critical part in supporting our business function. Responsibilities Provide complex, proactive calendar support for multiple leaders Make recommendations to your leaders about time management, prioritization, delegation, and organization Coordinate domestic and international travel and manage all related details Prepare and submit expense reports on behalf of your leaders Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 1+ years of administrative experience Strong organizational skills, attention to detail, and ability to execute Strong time-management skills, with the ability to adjust tasks and priorities as needed Ability to work across roles and teams in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient Ability to communicate and perform well under pressure or ambiguity, anticipate the needs of others, and handle sensitive information and situations with care and confidence Business proficiency in written and spoken English to communicate with leaders and coordinate calendars, travel, and other administrative needs Preferred qualifications Experience with Google Workspace Experience supporting multiple complex calendars Experience booking and managing domestic and international travel Experience preparing expense reports
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team You'll be joining the Finance Operational Excellence team, reporting to the Head of Finance Operational Excellence. We are finance transformation and AI experts working side-by-side with Finance, Product, and Engineering teams to redefine processes and build the finance organization of the future. This is an opportunity for someone who enjoys working across disciplines: part solution developer, part data architect, part workflow designer, and part coach. You’ll have room to shape how applied AI is built and scaled both from a technical and end-user perspective. What you’ll do You'll work side-by-side with Finance subject matter experts to understand how work gets done, identify the highest impact opportunities, and partner with domain teams to chart a transformation plan which balances future ambitions with rapid impact. You'll work independently to automate manual processes, design and build agents and required data solutions using internal platforms, and enable Finance teams to maintain these solutions long-term. You’ll build with your partner teams, not simply deliver solutions to them. You’ll help colleagues move from a manual workflow, to a first AI-enabled win, to a reliable solution they can confidently operate and improve themselves. Success means the workflow stays transformed after the initial build, the team trusts the output, and the people closest to the process can own what comes next. You’ll favor learning through building. When possible, you’ll put a useful prototype in front of a Finance user, test it against a real deliverable, and improve it quickly rather than spend weeks describing a theoretical future state. When you encounter platform limitations—which you will—you’ll find creative, supportable approaches, collaborate with Engineering to scope and test custom tools, and escalate strategically when needed. This role requires a blend of process automation, data operations, technical problem-solving, and stakeholder enablement. You'll spend your time building agents, optimizing data pipelines that feed them, creating knowledge layers that make them more accurate, and training Finance teams to use and maintain them. Success means Finance teams can independently run agents you've built while you provide light support and focus on the next automation opportunity. Responsibilities Embed with Finance teams to diagnose workflows, identify high-leverage opportunities, and translate business, data, and control requirements into practical AI and automation solutions. Build and operationalize AI agents for Finance use cases, delivering end-to-end solutions from prototype through validation, monitoring, documentation, and handoff. Write and optimize SQL for data extraction, transformation, calculation, and validation, ensuring Finance-facing outputs are accurate, explainable, and reliable. Design reusable knowledge layers, evaluation methods, validation patterns, data-quality frameworks, and components that improve agent accuracy and accelerate future use cases. Identify agentic limitations and new possibilities; determine when to use existing capabilities, develop an alternative approach, or partner with Engineering to scope and test custom tools and integrations, including tools using Model Context Protocol where appropriate. Build alongside users, gather feedback through real deliverables, and iterate until the solution fits the workflow and earns user trust. Enable long-term ownership through clear SOPs, runbooks, training, and self-service tooling; coach Finance teams to operate, maintain, and evolve what has been built. Establish monitoring and observability for deployed agents, including metrics, alerting, and incident-response processes that support reliable operation. Diagnose technical and data issues, resolve problems independently where possible, and collaborate with Engineering when solutions require deeper platform changes. Measure adoption and impact, share lessons and wins, and turn successful implementations into standards, components, and playbooks for the broader Finance AI portfolio. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in data analytics, technical operations, business intelligence, automation, solutions delivery, or a related field. Of which, 2+ years of experience in program management, working directly alongside business leaders to develop and execute process transformation programs Hands-on experience building AI-enabled tools, agents, automations, or workflows that changed a real business process—not solely using AI as a conversational tool, Strong SQL proficiency, including experience writing complex queries using CTEs, window functions, and joins for data analysis, transformation, or pipeline logic. A track record of independently scoping and delivering technical solutions for process improvement, demonstrating ownership from problem definition through adoption. Strong analytical and investigative skills, including the ability to identify root causes, debug complex data problems, and resolve inconsistencies. Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and work effectively with domain experts and Engineering partners. Experience teaching, coaching, enabling users, or transferring ownership of a solution through documentation, training, or self-service tools. Working knowledge of development practices such as version control, testing, code review, and iterative delivery. Experience using low-code tools, scripting, workflow automation, AI-assisted development, or custom integrations, paired with curiosity and the ability to learn evolving technologies. You will also likely have (not required): Domain experience in Finance Operations, Financial Planning & Analysis (FP&A), Accounting, Treasury, Tax, Payments, or other areas. Familiarity with modern data tools and practices, such as Python, Databricks, ETL/ELT processes, data pipelines, and data-quality controls. Experience with Model Context Protocol or another extensibility or integration framework. Experience navigating financial systems and understanding how data flows through accounting, reporting, reconciliation, forecasting, or payments processes. Experience with change management, organizational transformation, or large-scale enablement programs. Experience building internal tools, templates, components, or playbooks that were adopted beyond the original team or use case. Experience working in a high-growth technology company with rapidly evolving processes and tools. Note on technical depth : This role involves working at the intersection of no-code AI tools and custom development. While software engineering expertise is not required, you should be comfortable applying technical concepts, collaborating closely with Engineering teams, and using AI-assisted development tools to extend platform capabilities when needed.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests; Design the next generation of Stripe products to meet the high growth needs of our company and customers; Analyze product requirements, user needs and feedback and translate them into technical specifications and determine the feasibility of design, taking into account cost and time constraints; Review API launches and library shapes for other teams to ensure that backwards and forward compatibility, coherent patterns, and extensibility meet our quality standards; Act as the team’s representative during technical meetings and understand how their systems interact with the broader landscape within the company; Mentor early-career engineers to help them grow and spin up into independent engineers; and Construct core engineering tenets and design principles for their team’s projects. Who you are Minimum requirements Master’s degree or foreign equivalent in Statistics, Data Analytics, Engineering or a related field, plus 5 years of related work experience in data science or quantitative modeling. In the alternative, the employer will accept a Bachelor’s degree or foreign equivalent in Statistics, Data Analytics, Engineering or a related field, plus 7 years of related work experience in data science or quantitative modeling, of which at least 5 years must be post-bachelor’s progressive related work experience. Must also have 4 years’ experience in each of the following: SQL; Programming languages including Python or R; Developing models and tuning thresholds to drive business outcomes and deployment of the same model in production; Translating complex data analysis into actionable business outcomes; Writing or contributing to product strategy, roadmap, or technical design documents; Must have 3 years of experience in: Designing and analyzing production experiments to drive strategic and technical outcomes. Salary: $193,232 - 288,000/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA53 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Global Business Services’ (GBS) primary goal is to ensure operational excellence across deal cycles, increase revenue through the development of transformative commercial constructs, and drive closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users and cross-functional teams. GBS priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as user feedback and market insights. What you’ll do The Global Business Services (GBS) team is looking for a Deal Strategist to focus on the closure of custom and standard commercial deals. You'll be responsible for deal lifecycle management and supporting cross-organizational alignment. This role requires a background in driving custom commercial and pricing deals to closure, a strong understanding of private pricing frameworks, as well as experience supporting sales through negotiations. You will have experience with subscription products, pricing strategies, and a background in supporting selling motions. You have strong communication skills. You'll love this job if you are a natural relationship and mechanism builder. Responsibilities Manage end-to-end customer deals —drafting, editing, and reviewing agreements—while supporting the sales cycle to ensure deal terms align with business goals, reflect strategic priorities, and close as forecasted. Act as the primary point of contact between Sales, Legal, and other cross-functional stakeholders for deal-related questions, approvals, and escalations. Work directly with sales teams, sales leaders, services/support teams and customers to advise on deal structures, establish compelling commercials, and drive closure of customer issues. Understand the business and technical requirements of our customers and partners, advising sales teams on the best approach (balancing risk between custom terms and internal system limitations). Remove internal blockers and drive solutions between cross-functional teams such as Product, Legal, Finance, Accounting, Service Teams, etc. Support complex negotiations involving bespoke commercial and legal agreements. Support the pricing and structuring of multithreaded product use cases in all segments and industries especially in highly competitive sales. Quickly build credibility and trust with internal customers. Provide strong support, communication, and persuasion skills including XFN and senior leaders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements BA/BS degree in Business, Technology, Finance, or Economics with 8+ years of experience in deal management, procurement, pricing strategy, or financial consulting Experience working in ambiguous, quickly scaling environments, comfortable with high-agency Strong communication, presentation, negotiation, and project management skills Experience working in Payments and SaaS, and redlining agreements Experience in Salesforce and Ironclad Preferred qualifications AI fluency and passion for applying emerging technology efficiencies in the day-to-day Experience training or enabling sales teams on pricing, quoting, and contract best practices
Who we are About Bridge We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. About the team Join our Issuance Product team to shape the future of financial access and infrastructure. We're not just improving global payments, we're reinventing them with modern rails that allow for fast, cheap transactions at any size. You will build a platform that powers issuing compliant stablecoins in US/EU and beyond. We work with some of the largest fintechs, crypto companies, blockchains and more. This is your chance to lead meaningful innovation from day one, redefining the way businesses and people exchange value globally. What you’ll do Responsibilities Build a world class issuance platform that has the scale to power billions of dollars of transactions and issued stablecoins. Product areas include liquidity delivery, reserves management, mint/burn infrastructure, rewards, on-chain/crypto smart contracts, and launching custom stablecoins. Drive product features from ideation to launch, collaborating with designers, engineers, and cross-functional partners such as legal and compliance. Develop a deep understanding of our users’ needs, operational landscape, and competitive environment across international markets. Own outcomes end-to-end, using data, feedback, and rapid iteration to refine your approach. Make tough prioritization calls, balancing user needs, technical feasibility, and business impact. Drive high-traffic features at scale, ensuring security, speed, and reliability for millions of users. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. What You’ll Need to Thrive Empathy for users : You’re passionate about uncovering and solving pain points. Deep curiosity : You never stop asking “why” and dig into both qualitative and quantitative data. Owner’s mentality : You tackle challenges head-on and drive solutions with conviction. Collaborative spirit : You work seamlessly with team members but aren’t afraid to make the call when needed. Clarity and simplicity : You translate complex systems into intuitive, straightforward user experiences. Bias for learning : You embrace mistakes as opportunities to grow and improve quickly. Preferred Qualifications 5+ years in product management or a related role, with a proven record of delivering impactful products. Demonstrated success working with engineers, designers, and external partners to build complex systems. Strong business acumen and comfort navigating ecosystem and platform-level challenges. Experience integrating APIs, managing developer platforms, or building ecosystem-driven products. Experience building regulated infrastructure in fintech, payments, or crypto. If you’re ready to shape the future of how money moves, we want to hear from you!
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Agentic payments is a team that’s building new API and integration experiences for agentic commerce online. We think that the proliferation of consumer-facing AI experiences will unlock new ways that consumers buy things online, and our existing payments experiences need to evolve to new commercial models that cutting-edge builders are starting. Our first launch, Instant Checkout in collaboration with OpenAI, took the industry by storm and we’re bringing experiences like that to the entire universe of AI agents, and sellers. What you’ll do As a Staff Product Manager on Agentic Commerce, you’ll own the vision and execution of transformative products that redefine how commerce works, making it more fluid, automated, and aligned with user intent. You’ll collaborate closely with engineering, design, data science, and marketing to unlock new opportunities for our customers and partners globally. Our north star provides a new integration shape for AI agents who are looking to build agent-powered online commerce experiences, via their Stripe integration. They will have access to our entire suite of connected sellers, and can focus on the experience with the end-user. Enabling an AI agent to do this requires new API primitives, new dashboard surfaces, and deep thought about what financial and e-commerce complexity Stripe can simplify on their behalf. Responsibilities Define and drive the product roadmap for agentic commerce solutions that empower users, from automated merchant tools to intelligent purchasing workflows and beyond. Build full stack solutions across Stripe's ecosystem, including back end services, dashboard interfaces, money movement systems, and integrations with other Stripe primitives Partner deeply with engineering and design to ship high impact features that increase user autonomy and reduce friction. Strong analytical skills: comfort diving into data to test hypotheses and make informed trade-offs. Collaborate cross-functionally across Stripe’s broader platform and product teams to integrate agentic commerce capabilities seamlessly. Engage directly with users (particularly large enterprises) to understand their business needs and translate requirements into novel product shapes. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of Product Management experience Computer Science background or equivalent technical experience Demonstrated experience of leading initiatives across large engineering organizations, spanning multiple teams to influence tech roadmap planning and execution Strong written and verbal communication skills, structuring ambiguous concepts clearly and from first principles Thrive in a collaborative environment involving different functions, stakeholders, and subject matter experts Deep empathy for users balancing autonomy and guidance in digital commerce experiences. Preferred qualifications Experience building APIs or new integration experiences for users You enjoy using social media to interact directly with customers for feedback You’ve founded a business / startup, taking a product from 0-1 Experience building APIs or new integration experiences for users Experience in eCommerce
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educating customers about the power of our platform, sharing Stripe's ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe's success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. What you’ll do As a Design Engineer you will concept, prototype, and build new experiences for our web presence. You'll bring your creativity and expertise to the full range of the Stripe brand, across evergreen pages as well as time-based campaigns. You'll both utilize and contribute to our libraries and design systems, and, when appropriate, work outside established systems to create new digital moments. You'll constantly have in-browser performance in mind, and create abstractions that other designers and engineers consume and build upon. All Design Engineers in WPP have a shared commitment to user experience and craft, but each pod has subtly different focus areas. The Collective pod leverages design, animation, and interaction to drive awareness, educate prospective users, and share Stripe's expertise across public surfaces such as Stripe.com, Link, and others. The Expansion pod brings the same creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a Design Engineer on the Collective pod, you will help us continue to drive Stripe.com forward, bringing new experiences to life or refining existing content to inform prospective users about the company and its offerings. You will partner closely with designers, other engineers, and partners to execute and evolve the site, bringing technical craft and creativity to the expansive scope of Stripe's web presence. Responsibilities Collaborate with our team's designers and partners to both create new experiences for and maintain Stripe.com Work closely with other design engineers, pairing, mentoring, and continually building a culture of excellence Prototype and implement web animations and interaction-heavy product launch materials Build beautiful, best-in-class end-user experiences to solve complex problems Utilize, maintain, and extend our design systems Integrate our web platform with self-serve authoring and experimentation Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of relevant web front-end development or creative technology experience at a tech-forward, product-driven company Advanced knowledge of modern HTML and CSS Experience writing clear, elegant code in a team environment A zeal for the web as a storytelling medium, demonstrable through a portfolio of design work and frontend code showcasing design systems, engaging microsites, Figma plugins, webGL experiments, CSS art, or anything else—you tell us Experience designing and building public-facing websites that work elegantly across commonly used browsers and devices Preferred qualifications A good understanding of the formal elements of design, not just limited to the web and including typography, layout, balance, and proportion Proficiency with React, with a focus on interactions, animation, performance, and polish Experience with A/B testing, synthetic monitoring, or accessibility testing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by Stripe annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of Stripe’s payment infrastructure and architect controls that leverage AI to optimally manage users’ business. What you’ll do As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at Stripe, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact. Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products. Responsibilities Develop the long-term vision and strategy for our Payments Analytics product and our intelligence platform, prioritize accordingly, and create an execution roadmap Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data Build and launch new capabilities and products that bring significant value to customers Set the pace, prioritization and execution for the team Work with a wide range of systems, processes and technologies to own and solve technical and product problems Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements: Product Management experience: 10+ years of relevant experience Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners Results-oriented: You enjoy doing whatever it takes to execute on complex projects