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About the team The Monetization Data Platform team builds the trusted data and platform foundations that power how the company develops, measures, and improves monetization products. We bring together product usage, pricing, billing, ads, payments, and financial data to help Product, Engineering, Finance, and GTM teams make better decisions and deliver reliable customer experiences. We work at the intersection of data engineering, product engineering, platform engineering, Finance, and GTM. Our goal is to turn complex monetization and financial data into accurate, explainable, and timely data products while building systems that scale with the growth and complexity of the business. About the role We are looking for a Data Engineer to improve and build the next generation of our monetization data platform. You will own high-impact systems end to end, from product instrumentation, source ingestion, and canonical modeling through quality controls, observability, and delivery to downstream consumers. This is a hands-on role for an engineer who enjoys solving ambiguous product and data problems, designing durable architectures, and partnering closely with Product Engineering, Finance, Accounting, and GTM. You will help define technical direction, raise the engineering bar, and turn monetization opportunities into trusted, scalable data products and platform capabilities. In this role, you will Design, build, and operate large streaming and batch data pipelines that process product, financial, and operational data from a variety of internal and external systems. Develop canonical data models and reusable data products for domains such as product usage, pricing, billing, ads, payments, revenue, and the general ledger. Establish strong guarantees for data accuracy, completeness, freshness, lineage, reconciliation, and auditability. Build frameworks and platform capabilities that improve developer productivity and make it easier for teams to launch, measure, and iterate on monetization products using trusted data. Partner with Product Engineering, Finance, Accounting, Analytics, and GTM teams to define data contracts, instrument new monetization features, and translate product and business requirements into robust technical solutions. Lead the technical design and delivery of complex, cross-functional projects, using clear system designs and RFCs to align partners before implementation and making sound tradeoffs among speed, scalability, reliability, and maintainability. Improve the observability and operational excellence of critical data workflows, including monitoring, incident response, root-cause analysis, and long-term remediation. Command strong sense of engineering excellence, contribute to a design-before-implementation approach with clear documentation, and knowledge sharing across teams to elevate the broader engineering organization. You might thrive in this role if you Have deep experience building and operating production data platforms, distributed data systems, or high-scale data pipelines. Are highly proficient in large data pipeline architecture and at least one general-purpose programming language such as Python, Java, or Scala. Have strong fundamentals in data modeling, data architecture, distributed systems, and software engineering. Have designed systems with rigorous data quality, observability, lineage, governance, privacy, or access-control requirements. Can collaborate with cross-functional partners to identify needs, navigate ambiguity, and drive progress from problem definition through delivery. Bring a product-oriented mindset and communicate clearly with technical and non-technical partners, translating customer and business problems into precise data contracts and scalable system designs. Care deeply about correctness and operational reliability while maintaining a practical bias toward delivering value. Bring a strong sense of engineering excellence, using clear thinking, sound judgment, and a design-before-implementation approach to create maintainable systems. Nice to have Experience with monetization, pricing, product usage, billing, ads, payments, revenue, or financial data. Familiarity with financial controls, reconciliation, close processes, or audit requirements. Experience with modern lakehouse or data warehouse technologies, workflow orchestration, streaming systems, and data transformation frameworks. Experience building self-service data platforms, shared frameworks, or developer tooling used by other data and engineering teams. Monetization or finance domain experience is helpful but not required. We value strong data engineering judgment, systems thinking, and the ability to learn a complex domain quickly. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Private Computing team works across product, engineering, security, and safety to build advanced privacy products and infrastructure at OpenAI. Our mission is to provide world-class security features to users so their private data remains private, even from OpenAI. We use technologies like confidential computing, trusted execution environments, and end-to-end encryption to ship product features across ChatGPT, the API, and our future consumer devices. About the Role We’re looking for software engineers to design, build, and scale novel privacy features and infrastructure across ChatGPT, API, and future consumer devices. In this role, you will: Ship fast while balancing difficult trade-offs in complex domains Build core abstractions for trusted execution environments and end-to-end-encryption Build product features for private inference and storage across ChatGPT, API, and future consumer devices Update build systems to increase trust and verifiability Integrate with safety and integrity infrastructure Operate systems at scale with high reliability, including an on-call rotation Collaborate with a diverse set of cross-functional teams across product, engineering, security, safety, policy, and legal You might thrive in this role if you: Care deeply about user privacy and security Have 5+ years of experience in professional software engineering Have experience building and scaling confidential computing or encryption technologies in production environments Have experience with Kubernetes and cloud orchestration systems Take pride in building and operating scalable, reliable, secure systems Can collaborate well and drive alignment in the face of difficult trade-offs Are comfortable with ambiguity and rapid change Workplace & Location This role is based in San Francisco, CA. We follow a hybrid model with 4 days a week in the office and offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a TPM to drive development and integration of a range of sensor systems for robotics. This role will drive cross-functional alignment across requirements, engineering design, integration, validation, manufacturing, supply chain, and release processes, helping turn complex sensor-system needs into clear plans, decisions, and milestones. Location and in-person expectations: This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive requirements alignment across engineering design, integration, testing, and validation for camera modules, LiDAR, IMUs, RADAR, proximity sensors, audio components and the systems they interact with. Coordinate the integration of modules including electrical, mechanical, harnessing, and software interfaces with the full robotic system with deep understanding of timelines to drive the respective PCBAs, enclosures, build and test fixtures, connectors and cables. Establish effective cadences for technical reviews, BOM readiness, change management, production releases, approvals, and decision tracking. Align harnesses, fasteners, assembly fixtures, test fixtures, and documentation so cross-functional teams can execute against a clear plan. Lead validation planning around functional, reliability, NVH failure modes, including testing needs, schedules, and exit criteria. Partner with manufacturing and supply chain to manage handoffs, lead times, dependencies, and production readiness. Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables. You might thrive in this role if you: Bring experience in developing camera modules, microphones/speakers, radar, proximity sensing, etc. and their integration into mobile robots. Have led complex electromechanical hardware programs from requirements through manufacturing. Understand engineering development systems for version control, change management, technical reviews, approvals, and production releases. Can work effectively across engineering, test, manufacturing, and supply chain teams. What success looks like: Requirements, interfaces, dependencies, and validation plans are aligned across engineering teams. Sensor subsystems move from design through integration and testing with clear milestones and exit criteria. Technical reviews, BOM readiness, change control, and production-release mechanisms are operating effectively. Functional, reliability, and NVH risks are surfaced early and driven to closure. Cost, quality, performance, schedule, and lead-time tradeoffs are quantified and resolved cross-functionally. Mitigation strategies are well communicated and aligned upon, acceleration of hardware development from design to trials on the floor is quantifiable. Tools and workflows built are well embedded in the daily routine of all the team members, thus do not seem an added overhead to get things done. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About the Role We are looking for a Technical Program Manager to own actuator development and integration from system goals through production readiness. The actuator program spans mechanical, electrical, firmware, harnessing, controls, test, reliability, manufacturing, and supply chain, and needs a TPM who can turn cross-functional decisions into clear scope, executable milestones, and timely decisions. In this role, you will help the team converge on the right technical plan, surface risks early, and deliver reliable actuator systems on schedule. This role is based in San Francisco, CA and requires in-person presence 4 days a week. In this role you will: Drive actuator programs end-to-end, aligning scope, milestones, interfaces, dependencies, and exit criteria across engineering teams. Drive scope lock and technical convergence for sprints, MVPs, and stretch goals while connecting component decisions to system performance. Coordinate actuator development across motors, gears, sensing, electronics, and firmware, and align the electrical and mechanical interfaces that connect actuators to the broader robot. Lead validation planning from early prototypes through engineering validation, reliability testing, and production readiness. Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables. Establish effective mechanisms for technical reviews, change control, design releases, decision tracking, and manufacturing readiness. Surface risks early and drive decisions, owners, and actions to closure. You might thrive in this role if you: Have led complex electromechanical hardware programs from development through manufacturing. Are equally comfortable reasoning about an actuator’s internal architecture and how it integrates into the larger system through PCBAs, connectors, cables,etc. Can work effectively across ME, EE, firmware, interconnecting harnesses, controls, test, reliability, manufacturing, and supply chain. Understand hardware development realities including prototype cycles, long-lead parts, suppliers, testing, design changes, and production ramp. What success looks like: Cross-functional scope, milestones, interfaces, dependencies, and exit criteria are aligned across engineering, supply chain and manufacturing teams. Sprints, MVPs, and stretch goals converge on decisions connected to system performance. Validation is planned from early prototypes through engineering validation, reliability testing, and production readiness. Risks, tradeoffs, owners, and actions are surfaced early and driven to closure to meet program deliverables. Mitigation strategies are well communicated and aligned upon, acceleration of hardware development from design to trials on the floor is quantifiable. Tools and workflows built are well embedded in the daily routine of all the team members, thus do not seem an added overhead to get things done. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. Who We Are: This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. What You'll Achieve: Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. Embed Notion’s AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger “build with the customer” motions. Make agentic transformation central to the German GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption. Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, and Channel to reduce handoffs and deliver faster, more durable customer value. Build “sell with” partner motions in Germany, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning. Establish Notion as a visible force in the German ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy. Represent the voice of German customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics. Create a talent destination in Germany by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent. Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution. Who We're Looking For: A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in Germany and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent. You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow. You are excited by Notion’s shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows. Skills You'll Need to Bring: 12+ years of professional experience, including 5+ years SaaS or AI sales & GTM teams in Germany. Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams. Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics. Deep knowledge of the German enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics. Experience building or scaling a regional/country business in a high-growth or ambiguous environment. Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products. Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes. Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process. Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative. Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product. Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building. Fluency in German and English. Nice to Haves: Experience launching or scaling a country-first or regional GTM operating model. Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes. Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation. We’re an equal opportunity employer and encourage candidates to apply even if not matching every bullet. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €350,000 - 420,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We’re looking for a Product Manufacturing Engineer to drive manufacturing strategy and execution for next-generation AI hardware within the Silicon & Systems team, with a particular focus on PCBA manufacturing, assembly, process development, and production readiness. You will work closely with design engineering, systems engineering, operations, TPMs, contract manufacturers, suppliers, and other external partners to ensure new hardware products successfully transition from concept and prototype builds through NPI and high-volume production. You’ll own critical manufacturing initiatives, identify and resolve production risks, and help establish the processes and controls required to deliver complex hardware at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive manufacturing and quality initiatives to ensure product success from concept and early development through NPI, production launch, and scale. Lead manufacturing process development for next-generation AI hardware systems, partnering closely with design engineering, systems engineering, operations, TPMs, suppliers, and manufacturing partners. Own PCBA manufacturing development and production readiness, including assembly processes, process validation, manufacturing test, rework, yield improvement, and successful transition into volume production. Establish NPI manufacturing processes, systems, quality controls, milestones, and deliverables across internal teams and external manufacturing partners. Provide hands-on manufacturing engineering support during design, development, prototype, validation, and production phases. Partner with engineering teams to assess manufacturability, identify production risks, and incorporate manufacturing requirements early in the product development lifecycle. Drive root-cause analysis and corrective actions for manufacturing, assembly, test, yield, and quality issues. Research and develop manufacturing automation, test methodologies, tooling, and processes that improve quality, throughput, and efficiency. Develop and manage manufacturing requirements, schedules, readiness criteria, and deliverables across engineering teams, TPMs, suppliers, contract manufacturers, and other key stakeholders. Drive manufacturing readiness reviews and ensure products meet quality, reliability, yield, and production requirements before ramp. Communicate effectively across cross-functional teams and external partners to ensure successful execution of complex hardware programs. Perform risk assessment, mitigation, and change management throughout the product lifecycle. Manage multiple hardware programs and manufacturing workstreams simultaneously while ensuring critical milestones and standards are met. You might thrive in this role if you: Have a strong track record of taking complex hardware products from concept and prototype through NPI, production launch, and high-volume manufacturing. Have deep experience with PCBA manufacturing, assembly processes, manufacturing test, process development, yield, and quality. Are familiar with PCBA assembly and rework processes, component-level manufacturing considerations, and the equipment and processes required to manufacture complex, high-performance hardware. Have significant experience working with multinational JDMs, CMs, suppliers, and manufacturing partners to drive quality, schedule, and production readiness. Understand the manufacturing challenges associated with complex, high-density, high-power, and high-speed compute systems. Are comfortable partnering closely with electrical, mechanical, systems, test, reliability, operations, and supply chain teams throughout the hardware development lifecycle. Have experience driving development timelines for new platform introductions and managing manufacturing readiness and internal review processes. Are skilled at analyzing manufacturing and test data to identify issues, improve yield, and drive corrective actions. Enjoy solving difficult manufacturing problems and are comfortable getting hands-on during prototype builds, failure analysis, and production ramps. Are creative, detail-oriented, self-motivated, and comfortable operating in ambiguous and rapidly changing environments. To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English , and the interview process will include conversations in both languages. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance. Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you have: Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. Polished enterprise communication and are calm with high-stakes customers during live incident calls Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, Mid-Market who will play a critical role in driving sales and maximizing revenue with our customers. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role that can be held from one of our US hubs (in office 2 days/week) or remotely in the United States. What you'll do at Figma: Maintaining and growing a targeted book of existing Mid-Market (500-5000 FTEs) customers, utilizing discovery and value-selling to build and strengthen relationships with key decision-makers. Align with executives on critical business priorities and gain sponsorship for enterprise-wide deployments across Figma’s platform, identifying where Figma’s roadmap and innovations drive long-term value. Conduct thorough analysis to create account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities. Collaborate with cross-functional partners to expertly position Figma, drive deals forward, and ensure customer success. Leverage opportunities to advance executive-level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing sales, over multiple years, for a software or SaaS business with a book of customers ( Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing complex sales cycles (3-9 months) A sales methodology and process that creates value for customers While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences at executive level (i.e. Engineering, Product, Design teams) Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $110,000 — $110,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About the Role We’re hiring a Data Scientist to support Real Estate & Workplace (REW), a fast-moving global team focused on creating workplaces that help OpenAI’s people do their best work while scaling the company’s real estate and workplace operations. Our work is grounded in understanding how people use space and services, collaborate across physical and digital environments, and experience the workplace. REW’s scope spans portfolio strategy, design and construction, space planning, sustainability, workplace experience, and global operations. You’ll work comfortably across this broad, sometimes messy data landscape and build trusted relationships across the domain. The work informs high-impact decisions with immediate, visible effects—from where teams work and how space and services are allocated to which investments move forward and how workplace experiences evolve. This is a high-ownership Data Science role spanning analytical strategy and hands-on execution. Working at the forefront of AI-native analytics, you’ll help define the future of workplace operations at OpenAI rather than follow an established playbook. You’ll shape REW’s Data Science roadmap, identify where forecasting, experimentation, and optimization can drive impact, and translate business priorities into an analytical plan. You’ll own the stakeholder-facing execution layer—including owning agent-built dashboards, recurring reporting, models, and decision tools—along with analytical requirements, validation, adoption, and measurable business impact. In this role, you’ll be partnered closely with Finance, People Analytics, IT, and REW leaders. You’ll own problems end to end—from framing and prioritization through analysis, recommendation, delivery, adoption, and iteration—so the work drives measurable business outcomes. What You’ll Do Own ambiguous, high-impact problems end to end—from framing and prioritization through delivery, adoption, and iteration. Define success metrics and build measurement, forecasting, experimentation, and optimization frameworks for decisions about people, spaces, and investments. Develop and own agentic dashboards, reporting, models, and decision tools, ensuring they are trusted, governed, and agent-ready. Connect data from workplace sensors, collaboration tools, operations, and financial systems—while identifying and integrating novel data sources—to guide decisions about space, services, employee experience, and investments. Communicate assumptions, trade-offs, and recommendations clearly to technical, operational, and executive stakeholders. What We’re Looking For Ability to thrive in ambiguity, take ownership, and balance rigor with speed. Familiarity with AI-assisted analytics, collaboration technologies, and operational platforms. Experience in Data Science or Decision Science, ideally in operational, financial, workplace, or internal-tools environments. Strong grounding in applied statistics, causal inference, forecasting, and model evaluation; fluent in SQL and Python. Proven ability to turn messy, broad datasets into high-impact decisions and measurable outcomes. Enthusiasm for pioneering AI-native analytics and working with agentic dashboards and decision systems. Exceptional communication skills across operators, engineers, cross-functional partners, and senior leaders. Nice to Have Experience building operational automation or decision systems for prioritization, forecasting, or optimization. Experience analyzing human behavioral or organizational-network data from workplace sensors and collaboration technologies such as messaging, meetings, calendars, or workplace platforms. Experience creating analytical, measurement, or governance frameworks in fast-changing environments. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. This role is based in Dublin, Ireland. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion Skills You'll Need to Bring: Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations Passion for AI/ML and understanding of API-first or consumption-based business models High-activity mindset with the discipline to prioritize based on signal and data, not just volume You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. Fluency in Dutch Nice to Haves: Experience with Salesforce, Outreach, or similar GTM tooling Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software Background in a high-velocity, metric-driven outbound environment with clear pipeline targets Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €70,000 OTE per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers, aligning engagement with customer goals and success metrics Use product data and customer insights to develop proactive engagement strategies that drive measurable value Document engagement strategies through high-quality, bespoke enablement plans tailored to each customer Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments, from individual contributors to senior leaders Identify and empower internal champions who can advocate for Figma and drive adoption within their organizations Collaborate with Account Executives on account reviews, expansion opportunities, renewal risk mitigation, and overall account strategy Deliver live and scalable training tailored to customer maturity and needs, partnering cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We’d love to hear from you if you have: 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS Excellent communication skills, with the ability to connect with a wide range of customer personas Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it’s not required, it’s an added plus if you also have: Experience using Figma or working with design and collaboration tools Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This role will be based out of either Sydney or Melbourne, Australia. What you'll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities Build compelling business cases and ROI justifications to support large, complex deals We'd love to hear from you if you have: 8+ years of success driving new business and expansion within Enterprise software/SaaS, partnering with the largest enterprise customers (5,000+ FTEs) and engaging C-level executives Demonstrated success managing a focused territory or portfolio of strategic, named accounts while consistently meeting or exceeding pipeline generation targets Proven ability to strategically sell complex, technical products or platforms through consultative, value-based sales approaches Strong track record of navigating and closing complex enterprise sales cycles, typically spanning 9 months or longer Proficiency with structured sales methodologies such as MEDDIC/MEDDICC or Command of the Message to drive customer value and successful sales outcomes While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .