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Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. Responsibilities Act as a subject matter expert on Stripe's Data products (data pipelines/export, revenue and reconciliation reporting, and analytics tooling) to accelerate opportunities Demonstrate a deep understanding of how businesses warehouse and model payments and revenue data — data pipelines into Snowflake, BigQuery, Redshift, and Databricks; ETL/ELT patterns; and how that data feeds financial reporting, reconciliation, and BI Conduct deep discovery of customers' existing data architecture, warehouse, and reporting stack to architect solutions that align Stripe's Data capabilities with their analytics and finance requirements Advise customers on how to design for complexity: multi-entity and multi-currency reporting, custom data models, integration with existing BI tools (Looker, Tableau, Sigma, Metabase) and ERP/GL systems, and data freshness/latency requirements Create and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations Partner closely with the Data product sales team and actively drive opportunities for Stripe's largest customers, leading solution strategy and owning key customer relationships Serve as a "Voice of the Customer" to drive product and feature request prioritization Identify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Data product roadmap Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team Represent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutions Support marketing events including executive briefings, conferences, user groups, and trade shows Who You Are You're capable of engaging in both business-level and technical conversations at multiple levels of a customer organization, including finance, data, and engineering leadership. You enjoy working on products that require deep technical understanding combined with business context, and you're as comfortable in a warehouse schema as you are in a revenue conversation with a CFO. You're excited to become an expert and to share that knowledge broadly. If you meet the minimum requirements below, we encourage you to apply — the preferred qualifications are a bonus, not a requirement. Minimum Requirements 7+ years of experience in a technical sales, pre-sales, or solutions architecture role, with a focus on data platforms, analytics, or financial reporting 3+ years of hands-on experience with data warehousing and pipeline architecture (e.g., Snowflake, BigQuery, Redshift, Databricks) and ETL/ELT tooling Strong understanding of how payments and revenue data maps to financial reporting and reconciliation workflows Experience working with or implementing BI/analytics platforms (Looker, Tableau, Sigma, Metabase, or similar) Strong knowledge of software engineering and API integration patterns, including how data pipelines are built and maintained Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex technical concepts to both technical and non-technical audiences A proven ability to build strong collaborative working relationships with business partners Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment Preferred Qualifications Experience integrating Stripe or other RESTful APIs into data pipelines or web applications Familiarity with complex reporting scenarios: multi-entity consolidation, revenue recognition data models, or usage-based billing data Experience with SQL at an advanced level and comfort working directly in a customer's data warehouse during discovery Experience as a subject matter expert in financial services, fintech, or a data/analytics vertical Pre-sales experience with Enterprise customers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Tech Recruiting team is fuelling Stripe’s regional growth by aligning world-class engineering talent with our most critical business challenges. We don’t just hire, we integrate Stripe’s operating principles into every interaction, ensuring a candidate experience that is as seamless as our products. By blending data-driven insights with compelling storytelling, we serve as strategic advisors to our leaders and shape the future of Stripe. What you’ll do To support our long-term objectives in the region, we are seeking a strategic partner to scale our Technology teams across APAC. In this role, you will manage the full recruitment lifecycle while advising leadership on talent strategy and market insights. We are looking for colleagues who value a continuous learning environment and are committed to improving our processes through thoughtful experimentation and collaborative feedback. Responsibilities Build strong partnerships with hiring managers and cross-functional teams, including Compensation, People, Finance, Recruiting Operations, and business leaders, to align on hiring priorities and deliver against headcount plans. Work closely with stakeholders to translate changing business needs into practical recruiting plans, clear ownership, and timely actions. Lead the day-to-day execution of recruiting plans, including sourcing, candidate outreach, interview process management, offer support, and closing. Stay agile as hiring priorities, business needs, and market conditions change. Identify risks early, adjust plans quickly, and keep stakeholders aligned on trade-offs and next steps. Build and maintain qualified candidate pipelines through proactive sourcing, employee referrals, recruiting events, and local talent-market outreach. Share regular, data-informed updates on hiring progress, pipeline health, risks, and opportunities. Use stakeholder feedback and hiring data to improve execution and candidate experience. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have 6 - 10 years of full-cycle recruiting experience (in-house experience strongly preferred) Fluency in Mandarin Chinese, including the ability to communicate effectively with candidates in Taiwan, read Chinese-language materials, and understand local language usage in Taiwan to support recruitment for Taiwan-based roles. You have experience partnering with tech hiring teams throughout the recruiting process, acting as an effective hiring partner and trusted advisor You possess great written and verbal communication skills, with the ability to act as a trusted advisor to both internal stakeholders and external candidates. You demonstrate strong initiative and the ability to navigate complex, evolving environments with a high degree of autonomy. You take a data-driven approach to recruiting, using market trends and internal metrics to refine your strategy and improve process efficiency.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Commercial Sales team is responsible for the acquisition, growth, retention, and expansion of mid-market customers. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. What you’ll do Commercial AEs own a book of high-potential accounts, they focus on hunting for new growth opportunities and building a pipeline of new users. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. Responsibilities Identify high-potential, mid-market businesses for a full-stack Stripe implementation Develop and execute an outbound play to target a new vertical in their region and implement sales strategies to grow revenue per user Identify and understand users’ pain points to propose Stripe solutions and own the full sales cycle, from business case development to close Drive commercial discussions and close complex, high-impact deals Partner with Solutions Architects, Integration Engineers and Channel Partners to resolve user pain points and deepen Stripe integration Share feedback with Product and Marketing teams to help inform roadmap and messaging priorities Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5 years of experience in solution sales field Ability to understand technical requirements and craft solutions across multiple technology products Ability to perform quantitative analysis and independently manage pricing negotiations Strong problem-solving and quantitative capabilities including comfort with basic financial modelling Ability to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Strong interest in technology Preferred qualifications Prior experience in a sales and/or customer-facing role at a high growth payments company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance. Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. Collaborate with and advocate to Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Constantly challenge the status quo and push for innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Business-level proficiency in Mandarin (written and spoken) is required, as this role involves daily communications with our users in the Greater China region. 4+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. Proficiency in SQL for data analysis and querying, with the ability to interpret datasets. Experience working with APIs. Excellent problem-solving skills, capable of diagnosing complex issues and driving them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimizing processes, workflows, or support operations. Willingness to work occasional weekends and holidays (with compensatory time off). Preferred qualifications Strong data analysis skills and a passion for interpreting data to improve decision-making and outcomes Comfortable explaining technical concepts to both technical and non-technical stakeholders Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. This is an 11 month fixed-term contract. Responsibilities Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams in EMEA. Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends in the EMEA region, using insights to inform recruiting strategies and address potential challenges Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills, including business proficiency in English Strong ability to build relationships with senior leaders and effectively influence decision-making processes. Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes. Flexibility, adept at shifting tasks and priorities in response to changing circumstances.
Go-to-Market Recruiter, Asia-Pacific Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest-impact business needs. They focus on bringing Stripe's operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data-driven storytelling to influence the business. What you'll do To further this important mission, we're looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high-impact and wide-ranging responsibilities—owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. You're a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. Responsibilities Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams in APAC Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends in the APAC region, using insights to inform recruiting strategies and address potential challenges Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle recruiting experience in a fast-paced, high-growth environment, including in-house experience Excellent verbal and written communication skills, including business proficiency in English Strong ability to build relationships with senior leaders and effectively influence decision-making processes Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes Flexibility and adeptness at shifting tasks and priorities in response to changing circumstances Preferred Qualifications Proficiency with Applicant Tracking Systems (ATS), such as Greenhouse, Lever, or similar platforms Experience leveraging sourcing and CRM tools (e.g., Gem, LinkedIn Recruiter) to build and manage talent pipelines Strong working knowledge of recruiting analytics and reporting tools to drive data-informed hiring strategies Familiarity with scheduling, communication, and collaboration tools (e.g., GoodTime, Slack, G Suite) Ability to quickly adopt new recruiting technologies and optimize workflows for scale Fluency in other languages such as Mandarin or Japanese to support regional hiring coverage for user- facing sales roles in Greater China and Japan
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team From having their phone buzz as their first payment comes in to quickly resolving customer issues on-the-go, the Stripe mobile app is a critical lifeline for founders and business owners around the world. Our team is responsible for both the app platform and user-facing experiences. We collaborate closely with every product team to represent, shape, and enhance what it means to be mobile. The next chapter of our mobile efforts will take the quality bar to even greater heights and redefine mobile money movement. We’re hiring a passionate product leader to shape the strategy, amplify its impact across the company, and accelerate Stripe’s mission to help internet businesses grow faster. What you’ll do As the product manager on the Mobile team, you will be accountable for making the mobile app indispensable for startup founders and business owners. How do we get every YC founder to use the app? How can we increase usage across different geographies? How can we get more product teams to contribute to the app? In other words, your role is to ensure founders and business owners are more successful when they use the mobile app. Responsibilities Deeply understand the needs of founders and business owners and identify the unique superpowers mobile can deliver for them Articulate the mobile strategy, prioritize the roadmap, and furiously execute to deliver user value Craft powerful product experiences with surprisingly great details Steer the broader organization to understand and build for mobile use cases Collaborate with the go-to-market team to ensure the mobile app is discoverable and compelling Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of product management or product-focused founder experience Persistence and a whatever-it-takes approach to ensure that your product is successful Strong understanding of user interface (UI) and user experience (UX) principles and best practices Technical familiarity with mobile development, cross-platform architectures, and machine learning Ability to collaborate with engineering and design across time zones (PST, EST, CET) Preferred qualifications Founder background, or experience in a very early stage company environment Built award-winning mobile apps in the past Believe that fast software is the best software
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Support Technologies builds the products, platforms, and capabilities behind Stripe’s support experiences. The team helps users resolve issues quickly, supports internal teams, and creates reusable technology that improves support across Stripe. This role focuses on the complex support needs of Platforms and Connect. Platforms, connected accounts, and their customers each have different relationships with Stripe, access levels, and responsibilities. Resolving an issue often requires understanding who owns the account, which permissions apply, how products are configured, and which party should provide support. The team is building the foundations for more contextual support across this multi-party ecosystem. A key part of the work is improving Stripe’s customer-facing AI agent so it can understand these relationships, handle complex cases, and provide accurate, personalized resolutions at scale. What you’ll do As a Product Manager for Support Experience, you will be responsible for improving the outcomes of Stripe’s user-facing AI agent that holds 100k+ conversations per week. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. You’ll directly build agent capabilities to solve real-world user problems. That means getting hands-on with prompts, evals, skills, tools and the machinery that lets you introspect and identify opportunities within the conversational experience. Responsibilities Develop the product strategy and roadmap for Support Technologies serving Platform and Connect use cases. Build a deep understanding of the needs of platform operators, connected accounts, Stripe support teams, and platform support teams. Improve the capabilities and effectiveness of Stripe’s user-facing AI agent for Platform and Connect support experiences. Identify recurring support problems and translate them into reusable product, platform, and AI agent capabilities. Build, ship, and iterate on the prompts, skills, tools, and evaluations that enable the AI agent to solve real-world user problems. Improve how account relationships, roles, permissions, product configurations, and support history inform routing and resolution across AI and human-assisted support. Build tools that help the AI agent and support teams understand complex Platform and Connect issues and take the right next action. Enable platforms to support their connected accounts more effectively through appropriate tooling, visibility, automation, and contextual guidance. Help clarify whether Stripe, the platform, or another party is responsible for resolving a user’s issue, and route the issue accordingly. Create continuous improvement loops that turn insights from AI agent conversations and support interactions into scaled solutions. Partner with Platform, Connect, and conversational AI product teams to incorporate support capabilities into critical product journeys. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 7+ years of product management experience, excluding internships and co-ops. Deep user empathy and a high bar for user experience. Experience leading cross-team initiatives from ideation through execution. Experience leading technical products or a background in computer science or a similar field. Strong written and verbal communication skills.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Recruiting Strategy & Enablement Team is dedicated to enhancing the quality and efficiency of Stripe's Recruiting function. By executing a suite of strategic projects and programs, we optimize the caliber and productivity of our global recruiting team. Our focus includes driving programmatic initiatives, facilitating data-informed decision-making, and steering change management to enable robust business engagement. We are looking for a talented project manager to join our team. What you’ll do As a Project Manager on the Recruiting Strategy & Enablement team, you'll own strategic programs end-to-end — from scoping and stakeholder alignment through execution, enablement, and measurement. You'll partner closely with Global Recruiting Leads, Hiring Managers, and cross-functional teams to ship initiatives that improve recruiting quality, efficiency, and compliance at a global scale. Day-to-day, you'll balance long-running portfolio work with fast-moving priorities that require you to ramp quickly and execute with minimal oversight. Responsibilities Own and steer strategic programs' objectives and key result areas, including tracking and reporting metrics and overall program management Lead change management initiatives within our recruiting teams and collaborate with partners to facilitate seamless transitions Drive enablement strategies that support program adoption, including comms plans, FAQs, and stakeholder-facing resources Identify and implement operational improvements across recruiting programs and processes, maximizing their effectiveness and efficiency Design training guides and educational materials to enhance the skill set of recruiters Collaborate closely with Global Recruiting Leads and Hiring Managers to pinpoint and execute high-priority initiatives that elevate our recruiting efforts Manage portfolio-level governance: run SteerCos, track workstream DRIs, synthesize progress, and report to leadership on program health and outcomes Navigate global regulatory and compliance requirements that impact recruiting processes (e.g., pay transparency, pre-employment checks, data privacy), partnering with legal, HR compliance, and People Partners Absorb emerging work as priorities shift — such as hiring sprints, organizational transitions, or rapid-turnaround projects — with minimal ramp time Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Proven expertise in program, change, and project management within a dynamic, global, high-growth environment Experience owning and launching strategic programs that drive measurable quality and efficiency improvements in a People or HR function Experience building, launching, or managing AI-powered programs or assessments — not just personal AI tool use, but owning the strategy, piloting, and rollout of AI-enabled workflows or products Demonstrated initiative, autonomy, and critical thinking with keen attention to detail Excellent verbal and written communication skills, with the ability to influence senior leaders and drive alignment across multiple teams Preferred qualifications Ability and willingness to attend to work matters outside normal business hours on an as-needed basis (this role supports a global team, so flexibility to adjust your working schedule to connect with counterparts in different time zones is preferable) Functional experience in recruiting, with a minimum of three years in the field Ability to interpret recruiting metrics, build light reporting or dashboards, and use data to diagnose problems and make recommendations Familiarity with recruiting technology ecosystems (e.g., ATS, CRM, scheduling tools, assessment platforms) and comfort learning new systems quickly
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. We have a significant amount of work ahead, which gives you the opportunity to help put the global economy within everyone’s reach while doing the most important work of your career. About the Strategy and Transformation team The Strategy & Transformation team helps Stripe’s largest and most strategic users define and execute high-impact business and technology transformations. We work early in the customer lifecycle, alongside account teams and senior customer leaders, to connect business ambition with a practical path to value on Stripe. The team has established foundational Strategy & Transformation Consultant coverage across regions. We are now adding specialist advisors who bring differentiated expertise to the enterprise conversations where Stripe’s role must be understood not simply as a payments provider, but as an integrated financial backbone within a customer’s broader commerce and technology ecosystem. About the role As a Strategy & Transformation Advisor, Enterprise Commerce Architecture , you will be the senior strategic advisor for complex enterprise commerce transformations, Stripe integration engagements & pursuits across AMER. You will support and advise integration teams and our users on the most complex multi product Stripe integration engagements. Additionally, you will help customers develop a clear, prescriptive point of view on how Stripe should integrate into their future-state architecture — and what that means for their commerce platforms, order-management systems, ERP and finance estate, customer and loyalty systems, identity, data platforms, fulfillment operations, and engineering organization. You will partner with broader GTM, Solutions Architecture, and Product teams to increase customer confidence in Stripe’s ability to support consequential enterprise transformations. You will engage senior technical and business stakeholders, including CTOs, CIOs, Chief Architects, VP Engineering, and digital or commerce leaders, translating their strategic priorities into an enterprise commerce architecture, sequenced transformation roadmap, and clear implementation principles. You will have the opportunities to define the strategic architectural “what” and “why”: the target state, key design principles, trade-offs, dependencies, and path to value. You will also provide technical advisory support to Stripe’s Integration engineers, Solution Architects and Strategy & Transformation Consultants on the most complex opportunities. What you will do Lead architecture advisory for complex enterprise Stripe deployments Serve as a senior post-sales architecture advisor to a portfolio of global enterprise users with complex, multi-product Stripe integrations, helping them evolve from an initial solution vision to durable target-state integration and architecture decisions, supported by transformation roadmaps. Partner with Integration Engineers, Implementation Consultants, Engagement Managers, Account Executives, and Strategy & Transformation Consultants to shape post-sales architecture engagements and provide senior guidance, while detailed solution design and implementation delivery remain with the appropriate Stripe teams. Advise user technical teams on architecture-level decisions across the broader enterprise commerce, finance, and data landscape—including system-of-record boundaries, API and event design, data ownership, reconciliation, operational resilience, security and risk considerations, and organizational readiness. Act as an escalation and thought partner for complex enterprise architecture questions during implementation, expansion, and major evolution of Stripe integrations, translating technical trade-offs across Stripe products into clear decisions, dependencies, and business outcomes for customer and Stripe stakeholders. Shape enterprise commerce transformation strategy Lead executive discovery, strategy and architecture workshops for Stripe’s most strategic enterprise prospects and users. Assess a customer’s current commerce and technology landscape, identifying how payments and financial infrastructure interact with commerce, order management, ERP and finance, CRM, loyalty, identity, data, fulfillment, and risk systems and develop a prescriptive future-state point of view for how Stripe can serve as a financial backbone within that architecture. Translate business objectives—such as international expansion, omnichannel commerce, marketplace growth, subscription transformation, cost optimization, improved authorization performance, or faster product development—into clear architecture and operating-model implications. Define the enterprise-level principles, system boundaries, ownership models, integration patterns, data flows, and migration considerations needed to support the target state. Create multi-phased, dependency-aware transformation roadmaps that connect Stripe capabilities to measurable business outcomes. Increase confidence in strategic enterprise pursuits Partner with account teams, enterprise service managers, sales leaders, and senior solutions architects to identify pursuits where enterprise commerce architecture expertise will materially improve customer confidence or decision quality. Engage credibly with executive technical stakeholders as a strategic advisor and peer, not as a product vendor. Help customers understand the practical trade-offs between their current architecture and a future state that uses Stripe more deeply. Create clear executive narratives, architecture artifacts, transformation roadmaps, and decision materials that make Stripe’s role in the customer’s future state concrete. Support account strategy, opportunity shaping, and value articulation for complex, multi-product enterprise pursuits. Help define the path from initial architecture vision to implementation scope, while ensuring detailed solution design and delivery ownership remain with the appropriate Stripe teams. Inform Stripe’s enterprise strategy and product direction Bring recurring customer architecture patterns, friction points, and unmet needs back to Product, Engineering, and GTM leadership. Identify emerging enterprise commerce trends—including AI-enabled commerce and financial operations, omnichannel experiences, embedded finance, platform business models, and global expansion—and translate them into relevant Stripe points of view. Contribute to Stripe’s differentiated perspective on enterprise commerce transformation through internal thought leadership and selective customer-facing content. Minimum qualifications 12+ years of experience in enterprise architecture, technology strategy, digital transformation, management consulting, or senior technical advisory roles. Significant experience advising large enterprises on complex technology transformation, ideally spanning commerce, payments, financial systems, or customer-facing platforms. Demonstrated ability to engage credibly with C-suite and VP-level business and technical leaders. Deep understanding of enterprise commerce architecture, including relevant systems such as commerce platforms, order management, ERP and finance, CRM, loyalty, identity, fulfillment, and cloud data platforms. Strong knowledge of API-first integration, distributed systems, event-driven architecture, cloud platforms, data flows, and enterprise operational models. Working knowledge of payments and financial infrastructure, including acceptance, acquiring, settlement, reconciliation, fraud and risk, compliance, and multi-party payment models. Ability to connect architecture decisions to business outcomes such as revenue growth, conversion, authorization performance, operational efficiency, resilience, cost, and speed to market. Excellent written, verbal, and visual communication skills, including the ability to make complex architecture decisions understandable to executive audiences. Demonstrated experience leading ambiguous, cross-functional strategic engagements from initial discovery through a practical recommendation and roadmap Preferred qualifications Experience with Stripe or comparable payments and financial-infrastructure platforms. Experience in enterprise retail, marketplaces, platforms, SaaS, travel, media, mobility, or other complex commerce environments. Experience across omnichannel commerce, global payment methods, subscriptions, B2B payments, marketplaces, embedded finance, or platform monetization models. Familiarity with enterprise architecture frameworks and methods, such as capability modeling, value-stream analysis, domain-driven design, and transformation roadmapping. Experience advising on data architecture, reconciliation, risk and fraud operations, AI-enabled financial operations, or commerce personalization. A track record of coaching senior technical practitioners and influencing cross-functional teams without direct reporting authority. External credibility through senior customer advisory work, industry speaking, publications, or contributions to enterprise technology or payments communities.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. 5+ years of experience in pre-sales Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. Ability to operate independently in a highly ambiguous and fast-paced environment Passion to take on ownership and drive change in a constantly evolving environment. Superior verbal and written communication skills in English Ability to travel per business needs Preferred requirements Media & Entertainment, Gaming / Retail / Financial Services industry experience Prior experience in consulting Experience at a growth stage internet/software company
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. 5+ years of experience in pre-sales Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. Ability to operate independently in a highly ambiguous and fast-paced environment Passion to take on ownership and drive change in a constantly evolving environment. Superior verbal and written communication skills in English Ability to travel per business needs Preferred requirements Media & Entertainment, Gaming / Retail / Financial Services industry experience Prior experience in consulting Experience at a growth stage internet/software company