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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day - from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces. We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship - because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care. What you'll do As a Senior Staff Engineer on the Merchant Experience team, you'll be a technical leader across 50+ Engineers responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe. Responsibilities Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows Lead the design and delivery of complex, cross-team projects that measurably improve the reliability, responsiveness, and polish of Stripe merchant surfaces Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality, performant UI by default Drive performance as a product feature and own the technical approach to making the Dashboard and merchant tools best-in-class in speed and responsiveness, including instrumentation, budgets, and architectural improvements Innovate on the future of merchant UX, explore and prototype how AI can transform the way merchants discover, configure, and operate Stripe products, moving beyond traditional dashboard paradigms Build platforms and abstractions that make Stripe engineers more productive—frameworks, components, and developer tools that encode best practices for quality and performance Partner across Stripe with Product, Design, AI and ML, and infrastructure teams to translate high-level product vision into a concrete technical roadmap Mentor and grow engineers across the organization, raising the technical bar and fostering a culture of craftsmanship and high standards Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Senior Staff role—the expected scope of this role includes overseeing the work of 4-6 teams and owning an entire portfolio of products—and while there's no strict minimum we're looking for, most candidates will have at least 10-15 years of experience in the industry Experience building and shipping complex, user-facing web applications that have reached large-scale audiences (hundreds of thousands of users) or have been contributed to by hundreds of engineers A track record of leading large-scale, cross-functional engineering projects with broad organizational impact Deep expertise in modern frontend and full-stack development—you have strong opinions on what makes a great user experience and the technical skills to make it real Demonstrated ability to drive measurable improvements in software quality and performance (e.g., load times, reliability, test coverage, error rates) Experience influencing technical direction and driving alignment across multiple teams without formal authority Excellent communication skills—you can articulate a compelling technical vision to engineers, product leaders, and executives alike Preferred qualifications Experience building or maintaining design systems, component libraries, or frontend platform infrastructure at scale—ideally with React A deep interest in the intersection of AI and UX—you think critically about how emerging technologies change interaction models and are excited to pioneer new paradigms Experience with performance engineering, including profiling, instrumentation, budgeting, and optimization of modern web applications Experience with the complexities of deploying large web applications at global scale—bundling, CDNs, browser compatibility, and build tooling Comfort working across the full stack—while this role skews frontend, you're not afraid to dive into APIs, backend services, or data layers when that's what the problem requires Familiarity with distributed systems, API design, and building platforms that serve both internal developers and external users A passion for developer experience and making other engineers more productive Experience mentoring senior engineers and contributing to engineering culture and hiring Hands-on experience integrating AI-powered capabilities into user-facing products—you've helped ship features that make complex workflows simpler and more intelligent
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As our user base and global footprint grow dramatically, we have unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand our portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you'll do Joining the Finance team will put you amongst some of the most talented finance and operations leaders in the world. We're looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with the board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you'll be on the ground floor of this function with an opportunity to set the pace and direction for the future. Responsibilities Build, develop, and lead a team that drives the International Accounting Controllership function based out of Bangalore Finance Perform and drive monthly and quarterly close activities, including manual journal entries, balance sheet reconciliations, variance analyses, and analytical reviews, producing internal management reporting and external audit support Identify potential inefficiencies in existing processes and propose improvements Participate in building scalable accounting processes, establish measures of success, set benchmarks, and improve timelines and efficiencies to support global growth Partner with Billing, Internal Systems, Treasury, Tax, and Legal to investigate issues that arise during reporting cycles Define and execute internal control documentation and sign-off procedures including the country-prescribed regulatory frameworks (ICFR, SOX, GFS, etc.) Enhance and maintain existing accounting policy and procedural documentation Drive end-to-end improvement of input processes to enable scale and productivity Develop, manage, and improve process metrics utilizing automation, lean practices, and process optimization to scale Create global best practice documentation and facilitate sharing across the globe Create a culture consistent with Stripe Operating and Leadership Principles and a work environment that brings out the best in people Provide robust feedback on process health and performance, identifying and remediating errors and delivering scale over time Partner with global process owners and functional leaders to demonstrate strong performance across multiple workflows and set a high bar for consistent improvement over time Lead cross-functional projects and reporting that drive performance improvement, visibility, and automation throughout financial services Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Demonstrated knowledge of key business financial metrics, providing metrics inputs to various reporting venues, and communicating key performance indicators to stakeholders in support of business objectives Advanced finance operations experience leading large operational processes Ability to set goals and financial plans, and effectively influence leaders across Stripe Exposure to audit, accounting, and risk reviews at a large public accounting firm 12–15+ years of relevant public accounting and industry experience Led accounting teams in a multi-location environment with exposure to multicultural and dynamic business settings Com and M.Com in Accounting or Finance (Chartered Accountant or CPA strongly preferred) Strong understanding and hands-on experience working in US GAAP Excellent communication and organizational skills, both written and verbal Strong knowledge of Excel and experience working with large data sets Demonstrated experience partnering with cross-functional stakeholders Bachelor's degree in Finance, Accounting, Business, or a STEM field (Science, Technology, Engineering, Math). MBA preferred Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including new process launch and service delivery in a high-growth technology company Experience with written and verbal communications for both technical and non-technical audiences at the senior leadership level Proficient in obtaining, organizing, and analyzing data to challenge conventional wisdom, make fact-based decisions, drive root cause analysis, and evaluate outcomes
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies (from the world’s largest enterprises to the most ambitious startups) use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe is one of the fastest growing technology companies in the world, and we’re scaling in every dimension: users, revenue, people, technology, processes, and more. The API Platform team is building the systems that support Stripe’s API. We’re looking for people passionate about distilling complexity across a breadth of problems, caring deeply about both our infrastructure and the experience of using our platform. We are major contributors to the latency, reliability, and efficiency of Stripe’s API, and you’ll be responsible for ensuring we maintain a reliable and secure platform. What you’ll do The API Platform is a unique environment where you’ll be working on the business-critical infrastructure and constructs that are behind Stripe’s products. This team owns the backbone that powers Stripe’s APIs, Developer, and User Experiences. If making systems efficient, scalable, and reliable in a highly fast-paced environment is your bread and butter, then this job is for you. Responsibilities Lead technical delivery and innovation for a team of talented engineers with a wide breadth of mission-critical ownership Lead technical vision for core code across Stripe APIs and webhooks, used by all developers at Stripe. Focus on efficiency, usability, and product partner happiness. Lead technical vision for deep infrastructure challenges across complex systems, ensuring best-in-class scaling, reliability, and efficiency. Coach a team of talented engineers, providing technical mentorship and support to ensure their success. Our staff engineers frequently find clever solutions to make the impossible possible, and to supercharge those around them to hit aggressive deadlines. Own highly impactful projects independently and end-to-end, working across teams, organizations, and stakeholders to support the Infrastructure’s key engineering initiatives. Interact directly with users and partner teams to understand key pain points, and apply your understanding to infrastructure’s hardest problems. Ensure our APIs are secure, reliable, and performant for our partners in product, while strategically solving for their problems. Build and ship amazing end-to-end APIs. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 10+ years of technical experience ideally in the infrastructure / platform engineering field. 5+ years in a (>senior) strategic technical leadership role. Experience leading engineering team(s) building APIs and working on infrastructure efficiency, scalability, and reliability. Hands-on experience working across teams and stakeholders to build infrastructure and products for internal customers. Proven track record of delivering pragmatic solutions that demonstrate business impact. Proven track record of shipping code at an accelerated pace. Ability to adjust conversations from high-level discussions to detailed coding. Thrives on a high level of autonomy and responsibility. Clear and persuasive writing and in-person communication. Strong problem-solving skills, critical thinking, determination, and a growth mindset. Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to a high level of psychological safety for all team members and partners. Proficient in at least one of the programming languages (Java, Ruby, Python, Go). Comfortable participating in rigorous incident response processes and on call rotations. Comfortable working across timezones (particularly PST). Preferred qualifications Strong written and verbal communication skills for different audiences (leadership, users, company-wide). Experience with a variety of common infrastructure platforms (webhook delivery, databases, logging, event streams, metrics, caching, etc). Generally enjoys an in-office culture. Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs. Experience building serverless platforms.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe processes over $1.9T in payments volume per year, which is roughly 1.6% of the world's GDP, for millions of customers from startups to enterprises. The tremendous amount of data makes Stripe one of the best places to do machine learning. While being an integral part of almost every product line at Stripe (e.g., Payments, Radar, Capital, Billing, etc.), we have lots of exciting opportunities to innovate in ML Platform at Stripe. The ML Platform team builds the platforms and services that enable ML engineers and data scientists across Stripe to take data and build features and models from prototype to production—reliably, at low latency, and at scale. Our scope spans ML training infrastructure, model serving and deployment, feature computation and online serving, observability and monitoring, and agentic AI capabilities. We work closely with product teams, data scientists, and platform infrastructure teams to build powerful, flexible, and user-friendly systems that substantially increase ML velocity across the company. What you'll do You'll serve as a technical lead across the ML Platform space and a key contributor to the evolution of the platforms that power Stripe's ML-driven products. As a Staff Engineer, you'll make decisions with a large impact on Stripe. You'll influence our investments and strategy while making our systems more reliable, secure, and a delight to use. You'll work cross-functionally with other technical staff, data science, product, and senior leadership to increase the impact of ML at Stripe. You'll help define the long-term strategy and lead the technical direction for the next generation of ML infrastructure that powers Stripe's ML-driven products. Responsibilities Take ownership of end-to-end architecture and system design for large, complex projects across ML Platform. Define technical direction for highly ambiguous projects, transforming complex user needs into long-lasting platform strategy. Design system architectures for the most challenging ML Platform problems in one or more areas, including AI and ML workflow orchestration, scalable CPU and GPU compute infrastructure, model training, LLM fine-tuning, low-latency model inference, large-scale feature stores, real-time monitoring, and LLM and agent orchestration. Turn high-leverage ideas into tangible, robust solutions that shape platform and product roadmap, combining technical excellence with creative problem-solving. Scope and lead large projects with significant business impact, driving them from requirements through design, implementation, and production operation. Work with ML engineers, data scientists, and product teams directly to translate their needs into functional requirements and scalable technical solutions. Arbitrate critical decisions that balance competing priorities while meeting latency, reliability, cost, and security constraints. Serve as a key engineering representative, engaging senior leaders across Stripe and advising the leadership team on key technical considerations related to the end-to-end ML lifecycle. Drive cross-team technical initiatives that improve ML development velocity and MLOps maturity across the company. Mentor and grow other engineers. Serve as a role model for designing, implementing, and operating great software systems. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of professional software development experience, or equivalent domain expertise, with a solid background in service-oriented architecture and large-scale distributed systems. Track record of serving as a technical lead, with the ability to provide technical direction, lead multi-team initiatives, and mentor team members. Experience building and operating production ML platform in one or more areas such as model training, model serving, orchestration, or ML data systems, with requirements for performance, reliability, scalability, and cost efficiency. Strong product instincts and a deep understanding of the business context in which you operate. Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Demonstrated ability to work cross-functionally, collaborating effectively with ML engineers, data scientists, software engineers, product managers, and business stakeholders. The ability to thrive on a high level of autonomy and responsibility, and comfort operating in ambiguous environments. Hands-on experience using AI tools to accelerate how you work. Preferred qualifications Experience building large-scale ML training, serving, or data infrastructure for machine learning use cases, such as distributed training, model inference, feature stores, real-time feature computation, and model registries. Experience with distributed ML training systems, accelerator-backed compute, training data pipelines, experiment tracking, and model evaluation. Experience rapidly developing prototypes and iterating based on user feedback. Experience training and shipping machine learning models to production to solve critical business problems. Familiarity with LLMs, LLM application frameworks, and agentic AI patterns (e.g., tool use, multi-agent orchestration, retrieval-augmented generation). Familiarity with cloud services (e.g., AWS) and cloud-based AI and ML services (e.g., SageMaker, Bedrock, Databricks, OpenAI). Ability to synthesize ideas across the organization while setting a compelling technical vision. Comfortable working with geographically distributed teams. Passion for side projects, open source, or self-driven technical initiatives.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. Stripe is looking for a People Partner (HRBP) to drive that effort. This includes supporting leaders and senior managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles. What you’ll do As a People Partner, you’ll partner with senior business leaders and managers to develop and deliver on our people strategy, advance our company mission and enable leaders to build high impact, healthy teams to deliver outstanding results to Stripe users. Responsibilities Act as a strategic consultant to leaders, partnering to guide and enable them in aligning their business and people strategies to optimize user and Stripe experience Collaborate, develop and drive programs cross functionally to advance the People Strategy for Stripe Leverage data, insights and craft to inform design and decisions on strategy, structure and programs and promote org health and productivity Advise and coach leaders and managers on org design and strategy, change management interventions and other key organizational initiatives focused on optimizing for efficiency, seamless cross-functional collaboration, and decentralized decision-making Support leaders as they execute on global talent and organizational planning, identifying and investing in critical talent and intentionally planning for future business needs and ambitious goals Promote a culture guided by our Operating Principles, that continuously elevates the caliber and kindness of Stripes and better ways of working together Support the Leadership team and organization through continued growth and evolution Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience as an HR business partner, preferably with a mix of experience in fast-growing technology companies and more established organizations Experience partnering and influencing senior leaders to help drive and align their people strategy and increase business results Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving Exceptional communication skills, both written and verbal Proven ability to partner and influence across diverse groups and experience levels Preferred qualifications A strategist and scaler, who can connect the dots between where we’re going and how we need to nudge the organization to get there A partner and connector who builds trusted relationships with managers and leaders by providing deep insights and helping them see around corners A business partner who deeply understands Stripe’s strategy and aligns it with the organization’s structures, processes, initiatives and processes A collaborator, who gets energy from working with leaders to create the best possible teams and organizational structures A strategic thinker whose decisions are informed by data, experience, and Stripe’s operating principles A coach who loves building and developing high-impact teams
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. What you’ll do As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. Responsibilities Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of work experience in a B2B customer-facing technical support organization or in engineering Experience working closely with engineering teams and providing technical feedback on customer issues Ability to debug and triage bugs and escalations from customers Can communicate technical capabilities of the product to customers Experience writing scripts or internal tools using APIs, and functional knowledge of SQL Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly A mindset of customer empathy and ability to solve challenging problems Preferred qualifications Experience as an early or founding member of a support team, including building processes from scratch Startup experience and familiarity with scaling a support team Programming experience in one or more of Typescript, Python, or Ruby You have worked on modern enterprise software which is business critical Experience creating knowledge base articles and internal documentation Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities Troubleshoot and solve complex problems Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams across the globe Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You are a recent graduate with less than 12 months of full-time working experience or a 2026 graduate with full-time availability. You have experience in writing SQL queries to query relational databases. You have strong analytical skills to investigate, prioritize, and identify the root cause of issues. You have excellent English communication skills, both written and verbal. You have a user-first mindset and are energized by the challenge of solving difficult problems. You excel in analytical thinking and problem solving. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges. You have a process-oriented mindset and ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. Preferred qualifications You have experience navigating the nuanced complexity of financial systems and solving large-scale, technical challenges. You have experience identifying and triaging technical issues. You have Python or Scala knowledge.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team's mission is to generate customer insights that inform Stripe's product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking to hire a Product Marketing Manager to own go-to-market strategy and drive adoption for Stripe's data products — including Sigma, Data Pipeline, Database, and new products we’re incubating. As monetization grows more complex — from AI companies hyperscaling globally to enterprises integrating Stripe deeply into their operations — data has become a critical lever that helps businesses make better decisions. What you'll do As a key owner of our GTM strategy for Stripe's data products, you'll need to quickly build a deep understanding of our products, the data analytics buyer, and our competitive differentiation. You will: Be the expert on our data analytics buyers — understand how data analysts, analytics engineers, and BI practitioners evaluate and adopt tools, and translate those insights into product roadmap recommendations and GTM strategy. Own positioning and messaging for Stripe's data products, building a clear and differentiated point of view in a competitive market. Drive end-to-end go-to-market for data product launches — from defining the narrative and target audience to developing the assets and programs that drive adoption across sold and self-serve motions. Partner with demand generation and campaigns to design and execute programs that reach the data analytics buyer and accelerate product adoption at scale. Build sales enablement — develop the messaging frameworks, competitive battlecards, and assets that help sales teams clearly articulate the value of Stripe's data products. Own competitive intelligence for the analytics and BI landscape, tracking competitors and turning that intelligence into differentiated positioning and sales tools. Define program KPIs and maintain accountability to measurable business outcomes across the data products portfolio. Minimum requirements 10+ years of product marketing experience, preferably in B2B tech. A builder mentality with a strong bias to action. Comfortable with ambiguity, able to experiment and adapt at pace. Excellent communication and presentation abilities, with a proven track record of distilling complex technical concepts into compelling narratives for executive and external audiences. Exceptional cross-functional leadership and ability to influence across all levels and functions, from senior leadership to project teams. High comfort toggling between strategy and execution — big picture to fine detail. Proven ability to translate customer and market insights into differentiated positioning and measurable GTM programs. Preferred qualifications Deep familiarity with the data analytics ecosystem — BI tools, cloud data warehouses, and analytics workflows — and a proven ability to market to the data analyst or analytics engineer buyer. Experience marketing to technical audiences such as data engineers, analytics engineers, or developers. Power user (and builder) of AI-powered tooling.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Security Data Platforms team is a newly established engineering team within Stripe Security. Our mission is to build the foundational infrastructure that provides our users with unprecedented visibility into the security posture of their Stripe integration. While Stripe is renowned for industry-leading payment protection, we are expanding our focus to provide a comprehensive security telemetry platform that helps businesses protect their entire digital ecosystem on Stripe. As a founding member of this team, you'll architect a large-scale customer-facing security data pipeline and presentation layer. Much like modern security observability platforms and data lakes that have transformed cloud infrastructure, we're building an API-first service that transforms massive streams of behavioral data into actionable security intelligence. This team operates at the intersection of high-throughput data engineering and cybersecurity, creating the systems that will allow the world’s most sophisticated companies to monitor, detect, and respond to threats in real time. What you’ll do As a Senior Software Engineer on this founding team, you'll lead the technical design and implementation of our core security data pipelines. You'll define how we capture security signals, process them at scale, and deliver them to our users through robust, developer-friendly interfaces. If you have security domain knowledge, you'll have opportunities to help shape product vision. Responsibilities Architect scalable foundations. Design and implement a highly available, low-latency pipeline capable of processing and augmenting millions of events per second into structured security telemetry. Build API-first products. Develop the core services and streaming APIs that enable enterprise customers to seamlessly ingest security signals into their own internal security operations centers and analytics tools. Engineer security signals. Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. Define technical strategy. Lead the technical roadmap for the platform, making critical decisions on data modeling, storage strategies, and the abstraction layers that will support future security products. Drive engineering excellence. As a senior leader, you'll set the bar for code quality, system resilience, and operational maturity for a product that requires 99.99%+ availability. Collaborate cross-functionally. Work closely with the Stripe core platform and data teams to leverage global infrastructure while ensuring security data remains isolated and protected. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional software development experience, with a history of shipping and maintaining complex, large-scale systems Expertise in data engineering and distributed systems, with deep experience building and operating high-throughput data pipelines (e.g., Kafka, Flink, Spark, or similar streaming technologies) Strong programming fundamentals, significant experience in languages like Java, C++, or Rust System design leadership, a proven track record of designing robust, scalable architectures and leading cross-team technical initiatives from conception to launch Operational mindset, experience maintaining business-critical services with high availability requirements, on-call rotation, and a strong focus on observability and debugging Communication and collaboration skills, excellent technical writing skills for drafting design documents and the ability to mentor other engineers while collaborating with non-technical stakeholders Preferred qualifications Security domain knowledge, with prior experience building security analytics, threat detection systems, or observability platforms. Platform engineering with experience building "as-a-service" infrastructure where the primary users are other engineers or external developers. Cloud native infrastructure, with prior experience with AWS, Kubernetes, and infrastructure-as-code (Terraform). Product intuition and a desire to work on "0-to-1" initiatives where you help define the product requirements and user experience alongside engineering. Front-end or full stack experience is a plus, particularly with React or TypeScript.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The payments landscape is changing rapidly and our team is at the forefront of this change. Depending on where you live, you may be used to paying with a credit card (United States), iDEAL (Netherlands) or UPI (India), amongst hundreds of other global payment methods. It turns out how you pay is increasingly dependent on where you are and what business you're buying from. The Local Payment Methods team is responsible for Stripe's fastest growing payments business. These payment methods are often the single largest conversion improvement merchants can make to their checkout, driving double-digit increases in checkout conversion. They represent billions of dollars in payments volume each month and are core to Stripe's growth strategy. We build payment methods that help businesses drastically increase their revenues and grow their business. Additionally, we also build the platform that allows us to build and distribute payment methods at scale. What you’ll do We're looking for a Product Manager to own relationships with some of the world's largest payment providers and drive billions in payment volume growth. In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision. You'll work closely with Stripe users to understand their needs to drive payments performance, and match those to the unique capabilities of Stripe's most strategic payment method partners—including global leaders in Buy Now Pay Later and digital wallet solutions. This will involve close collaboration with Stripe's and our financial partners' product and engineering organizations to prioritize valuable investments over a multi-quarter roadmap, considering distribution potential, performance, risk and costs. Responsibilities Develop the long-term vision and strategy for your pillar within the Local Payment Methods team, and create and execute on a compelling roadmap. Deeply understand Stripe users' (merchants and partners) needs by spending time with partnership managers, risk, legal, compliance, data science, engineering, products, and go-to-market teams, and by observing patterns and trends across their feedback and the industry. Drive adoption of strategic payment methods across Stripe's merchant base, working with go-to-market teams to identify and unlock new distribution opportunities (e.g., enabling payment methods acceptance cross-border, or for new use cases like recurring or agentic payments). Partner closely with Risk teams to ensure sustainable growth, implementing controls and enforcement strategies that protect both Stripe and our financial partners while maximizing approval rates and minimizing losses. Collaborate with product marketing and go-to-market teams to turn your multi-quarter roadmap into compelling and actionable narratives. Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively. Work closely with Stripe and our financial partners' product and engineering organizations to define the most valuable investments, factoring in aspects such as distribution potential, performance, costs, and risks. Collaborate with partnership managers to develop joint product roadmaps with payment partners, securing shared alignment and navigating competing priorities between internal goals and partner objectives. Become a subject-matter expert for a subset of Stripe's most strategic payment partners, ensuring they receive the support and insights needed to succeed. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years in a product management or product-adjacent role, with a proven track record building highly impactful products Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale. Ability to effectively communicate with and influence both user-facing and partner-facing stakeholders. Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins. Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives. Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility. Background delivering successfully on multi-quarter roadmaps and aligning diverse stakeholders to achieve shared goals. Strong business acumen and comfort with complex ecosystem and platform-level problems. Preferred qualifications Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs. Experience optimizing revenue outcomes for an online payments business Experience working with financial partners and users from various geographies and cultures. Experience building platform or marketplace products where success requires balancing multiple stakeholder interests and creating value for all participants in the ecosystem.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The payments landscape is changing rapidly and our team is at the forefront of this change. Depending on where you live, you may be used to paying with a credit card (United States), iDEAL (Netherlands) or UPI (India), amongst hundreds of other global payment methods. It turns out how you pay is increasingly dependent on where you are and what business you're buying from. The Local Payment Methods team is responsible for Stripe's fastest growing payments business. These payment methods are often the single largest conversion improvement merchants can make to their checkout, driving double-digit increases in checkout conversion. They represent billions of dollars in payments volume each month and are core to Stripe's growth strategy. We build payment methods that help businesses drastically increase their revenues and grow their business. Additionally, we also build the platform that allows us to build and distribute payment methods at scale. What you’ll do We're looking for a Product Manager to own relationships with some of the world's largest payment providers and drive billions in payment volume growth. In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision. You'll work closely with Stripe users to understand their needs to drive payments performance, and match those to the unique capabilities of Stripe's most strategic payment method partners—including global leaders in Buy Now Pay Later and digital wallet solutions. This will involve close collaboration with Stripe's and our financial partners' product and engineering organizations to prioritize valuable investments over a multi-quarter roadmap, considering distribution potential, performance, risk and costs. Responsibilities Develop the long-term vision and strategy for your pillar within the Local Payment Methods team, and create and execute on a compelling roadmap. Deeply understand Stripe users' (merchants and partners) needs by spending time with partnership managers, risk, legal, compliance, data science, engineering, products, and go-to-market teams, and by observing patterns and trends across their feedback and the industry. Drive adoption of strategic payment methods across Stripe's merchant base, working with go-to-market teams to identify and unlock new distribution opportunities (e.g., enabling payment methods acceptance cross-border, or for new use cases like recurring or agentic payments). Partner closely with Risk teams to ensure sustainable growth, implementing controls and enforcement strategies that protect both Stripe and our financial partners while maximizing approval rates and minimizing losses. Collaborate with product marketing and go-to-market teams to turn your multi-quarter roadmap into compelling and actionable narratives. Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively. Work closely with Stripe and our financial partners' product and engineering organizations to define the most valuable investments, factoring in aspects such as distribution potential, performance, costs, and risks. Collaborate with partnership managers to develop joint product roadmaps with payment partners, securing shared alignment and navigating competing priorities between internal goals and partner objectives. Become a subject-matter expert for a subset of Stripe's most strategic payment partners, ensuring they receive the support and insights needed to succeed. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years in a product management or product-adjacent role, with a proven track record building highly impactful products Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale. Ability to effectively communicate with and influence both user-facing and partner-facing stakeholders. Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins. Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives. Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility. Background delivering successfully on multi-quarter roadmaps and aligning diverse stakeholders to achieve shared goals. Strong business acumen and comfort with complex ecosystem and platform-level problems. Preferred qualifications Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs. Experience optimizing revenue outcomes for an online payments business Experience working with financial partners and users from various geographies and cultures. Experience building platform or marketplace products where success requires balancing multiple stakeholder interests and creating value for all participants in the ecosystem.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Marketing Strategy & Operations team is responsible for driving organizational effectiveness and leading transformational programs across Marketing, Self-serve, Startup and Sales Development. We create the processes and conditions that enable high performance across teams and help Stripe scale with focus and discipline. We partner closely with the CMO, Marketing and Sales Development leadership team to define strategy, lead operational planning, and steward execution across global programs. Our work spans cross-functional efforts that are critical to Stripe’s growth. From delivering strategic insights and frameworks to leading complex initiatives, we focus on what moves the needle most for the business. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you. What you'll do As the Campaign Strategy & Operations Manager, you'll own the operational foundation that powers Stripe's global demand engine — building the systems, processes, and workflows that enable our marketing teams to move faster and perform better at scale. You'll partner with the Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes such as budget management and resource planning, and collaborate across global, regional, and channel teams to execute the end-to-end campaign lifecycle. This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution — one where the work you build today shapes how the entire demand function operates for years to come. Responsibilities Support the Global Campaigns, Demand and Field Marketing leadership team on operating cadences and processes, including monthly and quarterly business reviews, annual planning, budget and resource allocation, org-wide goal setting, and communications. Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign & event lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies Consistently monitor and analyze the campaign production & activation "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains Independently scope and lead strategic programs to solve high-impact problems. This includes developing frameworks, aligning stakeholders, and ensuring execution drives measurable outcomes. Track, analyze, and report out on key operational metrics and team performance, clearly communicating the health of the campaign & event supply chain, the impact of operational improvements, and the overall effectiveness of campaigns Leverage campaign and event analytics to do ad-hoc, deep-dives on user engagement patterns, conversion trends, and growth opportunities across the demand funnel. Use these insights to shape hypotheses, drive prioritization conversations, and identify areas to probe more deeply in partnership with Marketing, Finance and GTM teams. Bring clarity to ambiguity. You’ll navigate complexity, distill insight from noise, resolve issues quickly, and empower teams to make smart, confident decisions. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of demand generation, campaign & marketing operations, strategy and operations, business operations, or similar roles with exposure to both business and technical skills Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end demand generation workflows Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment Excellent presentation, writing, and communication skills Appetite and ability to work through ambiguity with minimal guidance Strong change management background and ability to influence diverse stakeholder groups across global, regional, and technical teams Bachelor's degree Preferred qualifications Deep understanding of marketing and how its varied disciplines work together Experience with project management tools such as Asana, Monday.com, or Jira Experience in Marketing automation systems and tools Experience in payments, finance, fintech, or high-growth technology companies Experience in management consulting or program management roles