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About the Team OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere. About the Role As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve. This role is based in Abu Dhabi, UAE. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: Partner directly with enterprise and digital native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria. Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes. Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators. Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance. Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution. Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact. Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback. Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments. You’ll thrive in this role if you: Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting. Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management. Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable. Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment. Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost. Can connect technical decisions to customer workflows, adoption, and measurable business outcomes. Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives. Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments. Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are seeking a Tax Lead to join our global Tax and Treasury team. In this pivotal role, you’ll help Notion navigate a complex global tax environment, create tangible value, strengthen our tax operations, and work collaboratively to develop tax-efficient strategies that enable business expansion and innovation. Your work will be pivotal to building a world-class tax function and making a lasting impact on Notion’s success and growth. This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Serve as a technical subject matter expert, proactively identifying risks and advising leadership on tax implications of special projects. Direct all U.S. federal, state, local, GAAP, and SEC tax reporting requirements; prepare and review quarterly and year-end tax provisions, journal entries, and reconciliations. Drive operational efficiency by building out a modern tax roadmap to automate processes, streamline close procedures, and enhance SOX internal controls. Support IPO-readiness tax work streams, including SEC reporting requirements, audit coordination, and effective tax rate modeling. Oversee and manage key global tax compliance requirements, ensuring timely and accurate filings, withholding tax obligations, transfer pricing documentation, and multi-jurisdictional reporting. Develop and execute audit defense strategies supported by robust technical documentation. Advise leadership on controversy risk, audit developments, and resolution strategies, including financial statement implications (e.g., FIN 48). Partner closely with Legal, FP&A, Accounting, and Treasury to assist in implementing tax-efficient global structures while ensuring compliance. Build tax forecasts and reporting cadences that support leadership decision-making. Mentor a high-performing tax team through day-to-day guidance and coaching, fostering a culture of continuous learning, professional growth, and accountability. Skills You'll Need to Bring: BA/BS in Accounting, Finance, or a related field; CPA and/or Master of Taxation is preferred. 8+ years of progressive tax experience across public accounting and/or in-house at a multinational, high-growth company. Hands-on experience with preparing quarterly and annual tax provisions. Experience reviewing tax due diligence materials or supporting M&A transactions from a tax perspective. Extensive experience in financial reporting, internal controls, tax compliance, and audits. Experience partnering effectively across Accounting, Finance, Legal, Treasury, and business stakeholders to solve complex tax and operational problems. Proven ability to operate independently, manage ambiguity, review complex technical work, and deliver high-quality outcomes in fast-paced environments. Public company experience, including exposure to SEC reporting, SOX controls, and 10-Q/10-K tax disclosures. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $210,000 - $240,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy . #LI-Onsite A Note on AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. Equal Opportunity & Accommodations We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About the Team OpenAI's Go-To-Market team helps organizations understand, adopt, and scale the use of advanced AI across their businesses. Our team brings together Sales, Solutions, Customer Success, Marketing, Partnerships, and other cross-functional leaders to support customers in deploying AI responsibly and delivering meaningful business outcomes. About the Role As an Account Director focused on Media, you will lead relationships with a select portfolio of the largest and most strategically important media, entertainment, publishing, streaming, and digital content companies. You will help these organizations apply OpenAI's technology to transform content creation, audience engagement, advertising, personalization, customer experience, employee productivity, and new AI-powered products and services. This role combines deep enterprise sales experience, executive relationship management, media industry knowledge, and technical fluency. You will work across complex, highly matrixed organizations to identify strategic opportunities, build alignment with senior decision-makers, and lead enterprise-wide adoption of OpenAI's products. You will own the full customer lifecycle, from strategic account planning and opportunity development through negotiation, deployment, consumption growth, and long-term expansion. In close partnership with Solutions, Product, Engineering, Research, and other internal teams, you will help shape OpenAI's media go-to-market strategy and establish durable relationships with some of the industry's most influential companies. In this role, you will: Manage a small portfolio of large, strategic media accounts and develop comprehensive, multiyear account plans. Build and maintain executive relationships with C-level and senior business leaders across technology, digital, editorial, content, advertising, audience development, product, data, and AI. Lead complex, enterprise-wide sales cycles involving multiple stakeholders, business units, procurement teams, legal teams, and technical decision-makers. Identify high-impact AI opportunities across content workflows, editorial operations, advertising, audience insights, personalization, customer care, enterprise knowledge, software engineering, and employee productivity. Help customers develop and commercialize AI-powered offerings for consumers, advertisers, creators, subscribers, and enterprise partners. Partner with Solutions, Product, Engineering, and Research teams to design customer programs, demonstrate business value, and support successful deployment. Own revenue and consumption targets, maintain an accurate forecast, and drive sustained platform adoption. Expand OpenAI's presence across brands, subsidiaries, geographies, business units, and strategic initiatives within assigned accounts. Navigate customer requirements related to security, privacy, data governance, intellectual property, content rights, and responsible AI deployment. Develop executive business cases that connect AI adoption to measurable customer outcomes, including revenue growth, audience engagement, subscriber retention, advertising performance, operational efficiency, and content velocity. Bring insights from the media market into OpenAI's product roadmap, industry strategy, and account planning. Collaborate with Marketing, Communications, Partnerships, Finance, Legal, and Business Operations to advance strategic customer relationships. Contribute to the development of a repeatable media sales motion and help build OpenAI's industry presence. We're seeking someone with experience including: 14+ years of enterprise sales experience selling AI, cloud, SaaS, PaaS, data, advertising technology, or other complex technology solutions to large enterprise customers. Demonstrated success managing and expanding relationships with major media, entertainment, publishing, streaming, advertising, or digital content companies. A consistent track record of meeting or exceeding annual revenue targets of $2 million or more. Experience leading large, complex, multiyear enterprise sales cycles and negotiating strategic commercial agreements. Established ability to build trusted relationships with CIOs, CTOs, chief digital officers, chief data and AI officers, chief product officers, content leaders, advertising leaders, and audience or subscription executives. Strong understanding of the media industry, including content production and distribution, streaming and subscription models, advertising, audience development, personalization, digital transformation, and competitive dynamics. Experience developing account strategies across highly matrixed, multinational organizations with multiple brands or business lines. Comfort discussing AI, enterprise architecture, cloud platforms, data security, content workflows, and technical implementation with both executive and technical audiences. Strong consultative selling, account planning, negotiation, and forecasting skills. A demonstrated ability to translate emerging technology into measurable business outcomes. Enthusiasm for helping large organizations deploy AI safely and responsibly at scale. You might thrive in this role if you: Enjoy owning a small number of highly strategic, high-impact accounts. Know how to create executive alignment across organizations with competing priorities. Can connect long-term media transformation to immediate, actionable customer opportunities. Are energized by building an industry-specific sales motion in an evolving market. Bring equal parts commercial discipline, curiosity, and technical fluency. Are passionate about the potential for AI to reshape how media companies create, distribute, monetize, and personalize content. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team We are looking for an experienced Executive Business Partner to support our Regional GM and VP, APAC Sales, based in Singapore. This person will help both leaders operate with clarity, focus, and momentum across APAC-specific priorities, regional work, and HQ partnership. You will manage highly dynamic calendars, complex travel, internal and external communications, and operating rhythms that keep leaders and teams aligned across markets and time zones. You will also serve as a key point of contact for executives visiting APAC from HQ, helping coordinate local context, schedules, logistics, and meetings. This is a high-trust role that requires excellent judgment, discretion, cross-cultural fluency, and the ability to move quickly without losing precision. The ideal candidate thrives in ambiguous, high-growth environments; enjoys creating order and systems; and is energized by supporting leaders who operate across geographies, functions, and stakeholder groups. Fluency in English is required. Our Executive Business Partners serve as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We play a pivotal role in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company. Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals. About the Role The Executive Business Partner will be a proactive and adaptable partner to executives, managing complex scheduling, coordinating projects, and optimizing workflows. This role requires independence, task-level ownership, and a deep understanding of OpenAI’s mission to foster AGI that benefits humanity. The ideal candidate is comfortable with ambiguity, rapidly-evolving business priorities, and can drive best practices to help scale exec and team operations. This role is based in Singapore. We follow a hybrid work model of three days in the office each week. In this role, you will: Build strong connections within the immediate team and across other departments, becoming a trusted partner to leaders. This includes an understanding of team dynamics, priorities, and stakeholders, facilitating seamless coordination on high-stakes projects. Excel in sharing information clearly and efficiently, adapting communication styles for a broad range of audiences. Balance the calendars and priorities of multiple leaders, demonstrating prioritization skills and agility in adapting to shifts in priorities, while maintaining accuracy and meeting deadlines. Operate with discretion and independence, proactively optimizing processes and flagging risks, while ensuring sensitive information is handled with care. You might thrive in this role if you have: 5+ years experience in a cross-functional executive assistant role or similar support function. Successfully supported multiple leaders in the past. Worked in a hard tech startup or similar environment. Experience working across APAC markets and collaborating with U.S.-based HQ teams. High cross-cultural EQ and ability to tailor communication styles for diverse stakeholders. Strong operational rigor — able to run cadences, track priorities, and maintain alignment across time zones. Comfortable supporting complex, rapid travel across international regions. Strong communication - being able to tailor a message appropriate to a specific audience (writing an email to a Senator vs. a Customer vs. an Exec). Discretion - this role will have exposure to sensitive knowledge so must be rock solid on confidentiality. Humility/diplomacy - this role has the potential to accrue power in a unique ways, but we want this person to be decisive and make noncontroversial decisions Very fluent in Google Calendar, Docs, Sheets, Gmail, etc. and other modern productivity software, and are excited to learn and use new tools. Genuine interest in the technology we’re building and the transformative potential of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team We are looking for an experienced Executive Business Partner to support our GM, India and our Head of Enterprise Sales, based in Mumbai. This person will help both leaders operate with clarity, focus, and momentum across India-specific priorities, India regional work, and HQ partnership. You will manage highly dynamic calendars, complex travel, internal and external communications, and operating rhythms that keep leaders and teams aligned across markets and time zones. You will also serve as a key point of contact for executives visiting India from HQ, helping coordinate local context, schedules, logistics, and meetings. This is a high-trust role that requires excellent judgment, discretion, cross-cultural fluency, and the ability to move quickly without losing precision. The ideal candidate thrives in ambiguous, high-growth environments; enjoys creating order and systems; and is energized by supporting leaders who operate across geographies, functions, and stakeholder groups. Fluency in Hindi and English is required. Our Executive Business Partners serve as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We play a pivotal role in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company. Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals. About the Role The Executive Business Partner will be a proactive and adaptable partner to executives, managing complex scheduling, coordinating projects, and optimizing workflows. This role requires independence, task-level ownership, and a deep understanding of OpenAI’s mission to foster AGI that benefits humanity. The ideal candidate is comfortable with ambiguity, rapidly-evolving business priorities, and can drive best practices to help scale exec and team operations. This role is based in Mumbai, India. We follow a hybrid work model of three days in the office each week. In this role, you will: Build strong connections within the immediate team and across other departments, becoming a trusted partner to leaders. This includes an understanding of team dynamics, priorities, and stakeholders, facilitating seamless coordination on high-stakes projects. Excel in sharing information clearly and efficiently, adapting communication styles for a broad range of audiences. Balance the calendars and priorities of multiple leaders, demonstrating prioritization skills and agility in adapting to shifts in priorities, while maintaining accuracy and meeting deadlines. Operate with discretion and independence, proactively optimizing processes and flagging risks, while ensuring sensitive information is handled with care. You might thrive in this role if you have: 5+ years experience in a cross-functional executive assistant role or similar support function. Successfully supported multiple leaders in the past. Worked in a hard tech startup or similar environment. Experience working across APAC markets and collaborating with U.S.-based HQ teams. High cross-cultural EQ and ability to tailor communication styles for diverse stakeholders. Strong operational rigor — able to run cadences, track priorities, and maintain alignment across time zones. Comfortable supporting complex, rapid travel across international regions. Strong communication - being able to tailor a message appropriate to a specific audience (writing an email to a Senator vs. a Customer vs. an Exec). Discretion - this role will have exposure to sensitive knowledge so must be rock solid on confidentiality. Humility/diplomacy - this role has the potential to accrue power in a unique ways, but we want this person to be decisive and make noncontroversial decisions. Very fluent in Google Calendar, Docs, Sheets, Gmail, etc. and other modern productivity software, and are excited to learn and use new tools. Genuine interest in the technology we’re building and the transformative potential of AI. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The GTM Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and scale strategic partner relationships in Japan. This role will focus on driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle to accelerate and scale existing signed partnerships. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the Japan Partnerships Lead and be based in Japan. In this role you will: Own the day-to-day relationship with one or more signed partners in Japan, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained. Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes. Ensure compliance with partnership agreements , including commercial terms, dedicated personnel commitments, and reporting cadences. You might thrive in this role if you have: 7+ years of experience in alliances, partner success, or sales in enterprise software or systems integration environments. Strong experience and understanding of partner GTM motions, and how to build and activate them. Strong experience working with partners at the executive level. Experience working with strategic advisory firms. Exceptional ability to operate in ambiguous, fast-changing environments – able to bring structure where none exists, define clear goals and workstreams, and drive alignment despite incomplete information. Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy. Strong program management skills with the ability to track multiple workstreams and hold cross-functional stakeholders accountable. Familiarity with the Japanese enterprise ecosystem and an ability to manage relationships across both local and global partner teams. Native-level fluency in Japanese and professional fluency in English. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadmaps across OpenAI and partner teams, including milestones, dependencies, risks, resourcing needs, and the sequencing required to land joint commitments. Own launch readiness across cloud partner platforms, including readiness checklists, blocker tracking, joint go/no-go reviews, and post-launch stability follow-through. Act as a primary technical interface to partner engineering organizations, helping own the shared roadmap and day-to-day coordination on deployment, capacity, incidents, and open engineering issues. Drive alignment across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market teams so joint deliverables are well-scoped, sequenced, and executable. Provide clear, transparent reporting on program status, issues, risks, and decisions required for senior leaders and stakeholders. Convert open issues into prioritized plans that both OpenAI and partner teams can commit to, with clear owners, workbacks, and closure paths. Help build repeatable and efficient development and launch pipelines for OpenAI models on partner platforms. You might thrive in this role if you: Bring substantial technical program management leadership across infrastructure, platform, or large-scale engineering work, with a track record of owning complex programs end to end. Have led complex partner-facing programs where success required tight coordination across company boundaries, clear operating rhythms, and sustained follow-through. Understand cloud architectures, AI/ML deployment, model serving, and the practical integration challenges of bringing advanced AI systems to production. Direct experience with major cloud or AI platforms, including how models are integrated, launched, and onboarded for customers. Familiarity with how foundation models are integrated, packaged, launched, and operated through partner platforms or marketplaces. Experience with inference systems, model serving, accelerator-backed infrastructure, or distributed systems. Can balance strategic priorities with rapid, high-quality execution in fast-moving environments. Communicate crisply with engineers, executives, and external partners, and can create alignment without direct authority. Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace. Exercise strong judgment on risk, sequencing, and the difference between a target date and a credible launch plan. Care about OpenAI's mission and about expanding responsible access to advanced AI systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. Key Responsibilities: Build and lead a team of the foremost technical and troubleshooting experts at OpenAI. You are the last line of defense before the core Engineering team. Partner with engineering and customer teams to build out our systems to ensure that we resolve escalated issues. You will engage with senior leaders internally or with customers and coordinate resources across multiple teams as needed. Take learnings from resolving customer issues and operationalize those solutions at scale, iterating on internal processes with Engineering/Go-To-Market/vendor partners, influencing product roadmaps, and improving overall customer experience with support. Manage scaling and operations of the team in order to deliver 24x7 coverage globally, including holidays and weekends based on business needs. Build strong relationships with our customers to ensure their application’s success. Ensure the team is assisting broadly where needed beyond the ‘core remit’ of the team Be a part of the broader leadership team in Support. You will have the opportunity to build not just within this team, but across the organization. Qualifications: Have 5+ years of experience leading and managing technical support engineering or software engineering teams, ideally in high-scale or fast-paced environments. Have 10+ years of experience in technical support engineering or software engineering Have experience leading highly skilled engineering teams and are comfortable empowering senior ICs while setting a clear technical and operational direction. Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability. Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights. Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking. Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed. Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation. Are mission-driven, collaborative, and operate with high integrity and humility. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role As an AI Accelerator Systems Software Technical Program manager at OpenAI, you will help bring our chips/system hardware roadmap to life, navigating an array of technical and partnership challenges. We’re looking for people excited to push the frontiers of computing by navigating technical explorations and are passionate about building. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage the end-to-end software development from design to implementation for our AI acceleration systems, working across technical, cross-functional and external stakeholders Lead planning and scheduling of AI system software designs with our strategic partners and vendors Coordinate and lead internal resources and communication for efficient interaction with partners and vendors. You might thrive in this role if you: Have experience as a software technical program manager for data center system products (server, GPU, TPU, networking, storage and so on) taking products from concept to volume in a data center environment ensuring the systems scale with high quality Know end-to-end software development program management techniques from concept, design, production, deployment into the data center Want to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges Enjoy working with and enabling world-class AI Researchers and Engineers Are passionate about the technical program function, and enjoy independently owning and delivering on your teams’ goals and cutting-edge problems in AI compute "To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations." About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Field Marketing Manager you will support our Third Party & Partner Events strategy, owning the end-to-end execution, experience, and sales enablement of our third party conferences, partner co-marketing events, and sponsorships. You will own the outcomes of execution: ensuring every event we show up to, whether we're hosting a booth, sponsoring a session, or co-hosting with a partner, is delivered through clear communication and with quality, completeness, and results that align with our larger business goals and expectations. Your focus will be on the how, from documentation, contracting and shipping to on-site staffing and travel, including your own. This is a full time role that can be held from one of our US hubs or remotely in the United States. This role requires up to 50% travel, including potential international travel. What you'll do at Figma: Own end-to-end execution of third-party and partner events, sponsorships, conferences, trade shows, and co-marketed activations, from contracting and vendor management through registration, badge logistics, booth/exhibit fulfillment, shipping, inventory, and on-site staffing plans Independently manage the event portfolio: scope the work, sequence tasks, estimate timelines, and adapt plans as requirements shift, incorporating AI tools to move faster without sacrificing quality Coordinate all travel logistics for the events team and Figma attendees (executives, sales, speakers), including flights, lodging, ground transport, and visas for international events Serve as Figma's primary on-site point of contact, troubleshooting in real time and proactively managing risks or blockers to deliver a polished, on-brand experience Negotiate and manage relationships with third-party event organizers, partners, and vendors to maximize value and minimize risk Measure the impact of your work: budget reconciliation, post-event ROI reporting, and proactive recommendations based on outcomes Partner with Sales, Field Marketing, and Partner Marketing to identify the right events to attend or sponsor, and ensure sales enablement (calendaring, briefing docs, lead capture) is in place ahead of each one Turn patterns and best practices, including AI tools, into repeatable logistics playbooks and checklists so the third-party/partner motion scales, sharing your reasoning clearly with teammates along the way We'd love to hear from you if you have: 4+ years of experience in event logistics, event operations, or field marketing, with direct ownership of on-site execution and all logistical aspects of events big and small — vendor and venue coordination, shipping/inventory, registration, on-site staffing, and travel Strong vendor and partner relationship management skills, including contract negotiation A track record of owning outcomes independently, planning and sequencing complex, multi-part projects with minimal oversight A calm, solutions-oriented approach to the curveballs of live events, adapting on the fly and managing risk while keeping things moving, backed by excellent written and verbal communication with internal stakeholders and external partners/vendors Comfort with up to 50% travel, including some international and weekend travel While it's not required, it's an added plus if you also have: Experience with event management, registration, and exhibitor platforms (e.g., Cvent, RainFocus) and CRM systems (Salesforce, Sooominfo) Familiarity with international event logistics, including customs/carnet processes for shipped materials Experience managing sponsorship deliverables and fulfillment for third party conferences A relevant certification (e.g., CMP) or formal event management training At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI-JB6 Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $105,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems. This role will take on new, ambiguous, or underdeveloped operational risks and help mature them into scalable capabilities. We work across USRO and partner closely with Product, Engineering, Data Science, Product Policy, Legal, Safety, Support, and external vendors or partnership stakeholders. About the Role We are seeking a Senior Operations Analyst to take on complex, ambiguous safety and risk problems and turn them into practical operational solutions that can scale. This is a senior individual-contributor role for a versatile operator who is comfortable moving between queues, investigation, analysis, workflow design, hands-on execution, and cross-functional leadership. Depending on team needs, the role may focus on emerging-risk incubation, cloud deployment partnerships, or other new operational areas. You will be expected to move quickly, work hands-on, and create structure without waiting for perfect requirements or a large support team. The work starts with the problem, not a prescribed process. You may investigate unstructured user signals, stand up a lightweight workflow, build an AI-assisted tool, improve an existing operation, or help a new launch become operationally ready. The goal is to produce durable systems that other people can run, not simply complete a series of individual tasks. The portfolio will change with company priorities and may span established harm areas, emerging-risk incubation, cloud deployments and partnerships, device safety, or new product launches. Some hires may focus primarily on cloud deployment operations, including launch readiness, partner coordination, safety workflows, and operational monitoring. You will typically own a small number of high-impact problems at a time and will be expected to judge what needs to be built, what can stay lightweight, and when the work is ready to scale, transfer, or stop. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning content. Strong discretion, good judgment, and resilience are essential. In This Role, You Will Take ownership of ambiguous, high-priority safety and risk problems: define the problem, gather the right evidence, choose a practical path, drive execution, and close the loop. Analyze structured and unstructured data, both quantitative and qualitative. This may include user reports, case narratives, conversations, escalations, and operational metrics to identify patterns, risks, and the highest-leverage interventions. Build and test lightweight workflows, tools, automations, and decision aids that improve speed, quality, and consistency, then iterate based on real-world use. Turn one-off insights and manual work into scalable operating mechanisms without adding unnecessary process or complexity. Lead sensitive investigations, incident response, or launch-readiness work, including safety workflows, human review, escalation paths, partner coordination, and operational monitoring for product launches or cloud deployments. Work directly with cross-functional and external partners to clarify ownership, resolve operational gaps, and turn incomplete signals into clear recommendations and decisions. Measure whether the work is improving outcomes—such as quality, speed, coverage, operator effort, or risk reduction—and adjust quickly when it is not. Help junior operators build judgment and independence through coaching, calibration, and reusable tools. You Might Thrive in This Role If You Have 8+ years of experience in trust and safety operations, investigations, incident response, product operations, technical program management, or another high-judgment, data-heavy operational field. Have a track record as a scrappy generalist who can enter an unfamiliar problem, learn quickly, and deliver with limited structure or support. Are highly data savvy, including the ability to make sense of messy qualitative or unstructured information and combine it with quantitative evidence. Are technically fluent and hands-on with AI tools, dashboards, and data tooling, and can build or prototype practical solutions without waiting for a dedicated technical team. Operate independently, make clear tradeoffs, and maintain momentum as priorities and requirements change. Think in systems: you look beyond the immediate task and build approaches that can be repeated, measured, and operated by others. Exercise strong judgment in sensitive situations involving user impact, policy, legal risk, technical constraints, and business priorities. Communicate clearly and directly, especially in writing, and can drive decisions across teams without formal authority. Nice to Have Experience in trust and safety, fraud, product safety, integrity, or another adversarial or high-severity risk domain. Experience moving a new or immature workflow from early investigation into stable, scaled operations. Experience supporting cloud platforms or deployment partnerships, enterprise products, product launches, connected devices, or other technically complex programs. Direct cloud experience is a plus, not a requirement. Familiarity with SQL, lightweight scripting, no-code tools, workflow automation, or AI-assisted development. Experience with vendor operations, quality programs, calibrations, or distributed operational teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.