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About the Team The B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value. We partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey. We value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time. About the Role We’re looking for a Content Marketing Manager, Demand Generation to turn foundational B2B messaging, flagship narratives, research, launches, events, and product workflows into the right content for different industries, lines of business, audiences, and stages of the customer journey. You’ll create content across webinars, guides, ebooks, blogs, customer proof, and decision-enablement materials. You’ll also build the modular frameworks that allow strong source material to be adapted and reused without recreating the work from scratch. You’ll work closely with Product Marketing, which owns product positioning and messaging, and Demand Generation, which owns audience and channel strategy. You’ll bring strong content judgment to that partnership: helping determine what should be created, how it should be structured, and how it can work across different contexts while preserving a coherent central narrative. This is a senior individual-contributor role for a hands-on marketer, writer, and editor. It does not include people management or ownership of the broader content portfolio. This is a hybrid role and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars. In this role, you will Partner with Product Marketing, Demand Generation, the Senior Narrative Writer, the Adoption Content Marketer, and Demo Studio to identify strong source material and define the content plan for priority programs. Create and adapt content across webinars, flagship guides and ebooks, thought-leadership blogs, solution and buyer guides, customer proof, and decision-enablement materials. Turn core assets into reusable modules for specific industries, lines of business, use cases, and executive, practitioner, and technical audiences. Develop awareness-, consideration-, and decision-stage versions of priority content while preserving the central narrative. Find the strongest narrative, proof point, or value proposition within complex source material and translate it into clear, useful content. Collaborate with Demand Generation and channel partners to ensure content is designed for real audience and distribution needs. Use audience and performance signals to improve how future content is structured, packaged, and reused. Establish repeatable frameworks, templates, and practices that increase the return on major content investments. Maintain strong editorial quality across a high volume of interconnected assets. You might thrive in this role if you Have 7+ years of experience in B2B content marketing, editorial, integrated campaigns, or a related discipline. Are an exceptional writer and editor with a portfolio showing how you adapted substantive source material for different B2B audiences and contexts. Can translate complex B2B product and business subject matter into content that is clear without becoming simplistic. Know how to identify the strongest B2B narrative, proof point, or value proposition within a larger body of material. Have experience creating B2B content across industries, business functions, buyer groups, or stages of the customer journey. Understand B2B audience and channel needs and can collaborate closely with Demand Generation without losing the integrity of the central narrative. Can create both high-quality individual assets and the systems that make future work faster and more consistent. Combine strong editorial judgment with speed, precision, and comfort working across a high volume of interconnected work. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s Agentic Data Science team helps shape how AI agents are built, deployed, and improved across our products. We partner with product, engineering, research, and security teams to define meaningful measures of success, understand how our systems behave in the real world, and translate evidence into better decisions. As AI agents become more capable, they can write and execute code, access sensitive systems, and complete increasingly complex tasks with greater autonomy. These capabilities create powerful opportunities to improve cybersecurity, but they also introduce risks that traditional security tools and processes were not designed to address. Meeting this moment requires new ways to measure security, evaluate defenses, and distinguish genuine risk reduction from friction that slows users down. About the Role We are looking for a senior data scientist to help define what effective cybersecurity looks like in the age of AI agents. You will work across OpenAI’s Security organization and cybersecurity product teams to measure emerging risks, improve internal security controls, and shape AI-powered security products. The problems are foundational: How do we know whether an agent’s security controls are effective? Which safeguards meaningfully reduce risk, and which create unnecessary friction? When an AI system identifies a potential vulnerability, how do we determine whether the finding is accurate, actionable, and ultimately resolved? How do we detect anomalous behavior or risky access when the systems themselves are changing rapidly? You will report into Data Science while partnering closely with Security, Cyber Product, Engineering, and Research. This is a high-ownership role for someone who can establish a new analytical discipline, operate across organizational boundaries, and turn ambiguous security challenges into measurable improvements. In This Role You Will Define how we measure AI-agent security. Establish metrics and evaluation frameworks for security-control coverage, agent behavior, sensitive actions, access patterns, detection quality, and emerging risks. Improve security controls without introducing unnecessary friction. Quantify the effectiveness and operational costs of safeguards, including false positives, blocked actions, escalations, approval delays, and recovery paths. Help teams make controls safer, more precise, and easier to use. Build the data foundations for security decisions. Partner with engineering and data teams to improve instrumentation, connect fragmented telemetry, establish trusted datasets, and surface important coverage and data-quality gaps. Strengthen detection and response. Identify meaningful signals of anomalous behavior, risky access, sensitive-data exposure, and other security-relevant activity. Evaluate whether interventions improve detection quality, response times, and real-world security outcomes. Shape AI-powered cybersecurity products. Partner with product, engineering, and research teams to assess how effectively AI systems identify security issues, support developer and enterprise workflows, and create measurable customer value. Develop evaluation systems for security findings. Define quality measures for findings, including accuracy, severity, actionability, duplication, resolution, and downstream impact. Connect model behavior and product changes to outcomes such as triage, remediation, and vulnerability reduction. Understand the complete security workflow. Measure how users discover, investigate, validate, prioritize, and resolve security issues. Identify opportunities to improve activation, adoption, retention, and enterprise value across customer-facing cybersecurity products. Design rigorous measurement and experimentation strategies. Evaluate new models, security controls, product features, and workflows through controlled experiments, staged rollouts, observational analyses, and other methods appropriate for high-stakes environments. Translate analysis into security and product strategy. Identify the highest-value decisions, clarify tradeoffs, recommend where teams should invest, and communicate findings clearly to technical partners and senior leadership. Help establish a new security data science capability. Build a focused roadmap, create durable operating rhythms across Data Science and Security, and help shape how this discipline grows over time. You Might Thrive in This Role If You Have 5+ years of experience in data science, applied research, analytics, or a related quantitative field, with a track record of owning ambiguous, high-impact problems. Experience in cybersecurity, trust and safety, fraud or abuse prevention, privacy, platform integrity, or another domain involving adversarial behavior and difficult-to-measure risks. Strong proficiency in SQL and Python, including experience investigating complex datasets, working through incomplete instrumentation, and building reproducible analytical workflows. Experience defining meaningful metrics and evaluation frameworks when ground truth is limited, outcomes are delayed, or important risks cannot be observed directly. Strong judgment in experimentation, causal inference, observational analysis, and the practical limitations of different measurement approaches. The ability to partner effectively with security engineers, product managers, software engineers, researchers, data engineers, and senior leaders. A demonstrated ability to translate technical analysis into concrete improvements in products, systems, controls, or organizational priorities. Comfort operating independently, defining a roadmap, and bringing structure to a domain without established processes or industry standards. You Could Be an Especially Great Fit If You Have Experience with detection engineering, threat research, security operations, insider risk, identity and access management, or privacy-preserving security analytics. Familiarity with AI agents, large language models, model evaluations, automated code review, or AI-powered cybersecurity products. Experience evaluating security findings, vulnerability detection, remediation workflows, or developer-facing security tools. Experience balancing security effectiveness against user experience, including false positives, approval flows, operational burden, and recovery behavior. Experience building automated monitoring, anomaly detection, production-oriented data assets, or systems that connect model outputs to real-world outcomes. A track record of building new cross-functional measurement programs or establishing analytical capabilities from the ground up. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team The Demo Studio is responsible for translating OpenAI’s most advanced capabilities into tangible, high-impact experiences for customers. We design and deliver the demos, applications, and environments that define how executives understand what is possible with AI. Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid of product studio and live production team, building experiences that are both technically credible and narratively compelling. About the Role We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, webinars, and strategic programs. This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning mainstage moments, breakout experiences, booths, and supporting content. You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence. A key part of the role is presenting the work directly: delivering live demonstrations to executive, technical, and industry audiences across mainstage, breakout, customer, and recorded settings. This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand. This is a hybrid role that can be based in either San Francisco or New York. In this role, you will: Own the end-to-end demo experience across OpenAI-hosted summits, webinars, third-party industry events, and strategic executive demonstrations. Translate approved product positioning, real OpenAI capabilities, and audience needs into compelling narratives, believable customer workflows, and clear takeaways. Personally build high-fidelity demo environments, working applications, and agent-driven workflows using ChatGPT Work, Codex, approved data, and connected tools. Personally present live demonstrations to executive, technical, and industry audiences, adapting the story and level of detail in real time. Lead technical and live-production readiness, including presenter rehearsals, capability validation, known limitations, troubleshooting, and recovery plans. Design cohesive experiences across keynotes, breakouts, demo theaters, booths, webinars, and attendee-facing activations. Partner with Product, Research, Engineering, Design, Product Marketing, Solutions Engineering, GTM, and Events to align on technical truth, approved claims, audience needs, and execution. Create reusable golden narratives, reference demonstrations, presenter guidance, approved assets, and audience-specific adaptations that extend the strongest work across programs. Prioritize requests based on strategic audience value, customer benefit, product readiness, reuse potential, and available team capacity. You might thrive in this role if you have: 10+ years in B2B technical product marketing and/or technical success roles A strong systems thinking and can design end-to-end workflows and experiences Are technically fluent and comfortable working with APIs, AI systems, data, and modern development tools Experience building demos, prototypes, or customer-facing applications Strong storytelling instincts and can simplify complex technical concepts into compelling narratives Are exceptional live presenters with executive presence, able to make complex technical work clear, credible, and compelling in both scripted and unscripted settings Thrive in high-stakes environments such as launches, conferences, or live executive demos Are highly detail-oriented and care deeply about craft, usability, and quality Can operate with a high degree of ownership and autonomy in ambiguous environments Stay calm under pressure and can troubleshoot effectively in real time This role is not A traditional sales engineering role focused on feature walkthroughs. A pure design or engineering role with narrow scope. A presentation-only role without ownership of the underlying system. Limited to a single demo or deliverable. Why this role exists As AI systems become more capable, the gap between what is technically possible and what customers can intuitively understand is widening. This role exists to close that gap by turning capability into experience, and ensuring that experience holds up across an entire event, not just a single moment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the team Platform Partnerships builds and grows the relationships that extend OpenAI products through the world’s most important technology platforms. The team works across Product, Engineering, Research, Go-to-Market, Legal, Finance, Marketing, Policy, and Operations to turn partner opportunities into durable product experiences and business outcomes. We are a small team working on opportunities that rarely arrive with a playbook. We set the strategy, make the tradeoffs, and stay close to execution through launch and scale. About the role We’re hiring a Strategic Partner Manager to own and drive the expansion of a portfolio of OpenAI’s most strategic platform partnerships. You will treat each partnership as a business: set the expansion thesis, align joint product roadmaps, structure commercial opportunities, and translate shared ambition into measurable adoption, usage, revenue, distribution, and product impact. This is a senior individual-contributor role with full-lifecycle ownership—from strategy and negotiation through integration, launch, performance, expansion, and renewal. It is a 0-to-1 builder role, not a coordination role. You will create clarity where the operating model is still emerging, make sound decisions with incomplete information, and step into the details required to move the work forward. The right person can move fluidly between a multi-year partnership strategy and the immediate product, commercial, or operating blocker in front of the team. You will build trusted relationships at the executive and working levels while representing OpenAI’s priorities with clarity and thoughtful pushback. What success looks like Each priority partner has a clear expansion thesis, joint roadmap, governance model, and measurable outcomes. High-priority product integrations and go-to-market initiatives launch with clear ownership, strong readiness, and fewer unresolved dependencies. Partnerships show measurable growth across the outcomes that matter for the relationship, including adoption, usage, revenue, distribution, and product value. Executives receive concise, decision-ready recommendations that make tradeoffs, risks, and next steps clear. Partner and market feedback improves OpenAI’s product, ecosystem, and go-to-market strategy. Successful approaches become repeatable playbooks for the broader platform-partnership portfolio. In this role, you will Own a portfolio of strategic platform partnerships as businesses, setting direction, prioritizing opportunities, and driving outcomes aligned with OpenAI’s product and company goals. Develop multi-year expansion strategies and joint business plans that connect product roadmaps, commercial opportunities, go-to-market motions, and measurable outcomes. Lead the full partnership lifecycle: strategy, partner evaluation, commercial negotiation, technical and product integration, launch, performance management, expansion, and renewal. Align Product, Engineering, Research, Go-to-Market, Legal, Finance, Marketing, Policy, and Operations around clear priorities, owners, dependencies, and decisions. Build trusted executive and working-level relationships across both organizations, creating direct communication, shared accountability, and durable alignment. Establish and run operating cadences, including roadmap reviews, business reviews, launch-readiness reviews, issue resolution, and escalation paths. Translate partner needs, technical constraints, customer feedback, and market signals into product, ecosystem, and go-to-market recommendations. Define success metrics and communicate progress, risks, tradeoffs, and opportunities through concise executive materials. Resolve blockers and apply thoughtful pushback when partner requests conflict with OpenAI’s priorities or create unclear value. Turn first-of-kind partnership work into simple, reusable playbooks and operating models that improve execution as the portfolio scales. You might thrive in this role if you Have 12+ years of experience in strategic partnerships, product partnerships, business development, product strategy, or related technology roles. Have a track record of building, launching, and expanding complex platform partnerships from 0 to 1 and through scale, with measurable commercial, adoption, distribution, or product outcomes. Bring strong product and technical judgment and can work credibly with Product and Engineering on APIs, integrations, developer platforms, data flows, agents, or emerging products. Have structured and negotiated complex commercial and technical agreements and can balance near-term outcomes with long-term strategic value. Use data and sound judgment to define success, evaluate tradeoffs, and prioritize among competing opportunities. Communicate clearly with executive, technical, commercial, and operational audiences, including through high-quality written plans and decision materials. Build trust, resolve conflict, and manage expectations across functions and company boundaries without relying on formal authority. Bring high agency, low ego, and exceptional follow-through; you are willing to do the detailed work required to move an outcome forward. Can move between multi-year strategy and weekly execution in a fast-changing environment with incomplete information. Nice to have Experience with AI, developer platforms, APIs, agents, marketplaces, or technology ecosystems. Experience operating in both a scaled platform organization and a high-growth company. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in Munich or Berlin. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan. Partner with solutions and research engineering to build and execute complex customer programs and projects. Own a consumption revenue target. Manage consumption revenue forecasts. Analyze key account metrics to create reports and provide insights to internal and external stakeholders. Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies. Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups. Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies. Support the recruitment and onboarding of other teammates. Support the development of company culture. We're seeking someone with experience in: 6+ years selling platform-as-a-service and/or software-as-a-service. Designing and executing complex deal strategies. Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers. Supporting the growth of fast-growing, high-performance companies. Working directly with C-level executives. Communicating technical concepts to customers and internal stakeholders. Leading high-visibility customer events (CAB, conferences, product launches, etc.). Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence. You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team ChatGPT relies on a large and growing GPU fleet to serve inference workloads reliably and efficiently. We develop the systems and tools that make it possible to introduce new models, manage production deployments, respond to operational issues, and use infrastructure effectively at scale. Our work spans distributed systems, platform engineering, infrastructure automation, and developer experience. We partner closely with research, infrastructure, and product teams to make model deployment more reliable, more efficient, and easier to manage. About the Role We are looking for a software engineer with experience building or operating large-scale production systems. You will design and develop systems that support the model lifecycle in production, including deployment orchestration, configuration management, operational automation, reliability, and capacity management. You will help transform complex operational processes into scalable platform capabilities that enable teams across OpenAI to deploy and manage models with greater confidence and less manual effort. This role is a good fit for engineers who enjoy solving complex operational problems and building software that makes production infrastructure easier to run at scale. In This Role, You Will Build and evolve the platform used to deploy, configure, and manage models across ChatGPT. Develop systems for deployment orchestration, model rollouts, operational visibility, and production readiness. Create abstractions and tooling that simplify complex infrastructure and improve the developer experience. Automate operational workflows, including incident detection, diagnosis, mitigation, and recovery. Improve the reliability, scalability, and efficiency of model deployments and the infrastructure that supports them. Build systems that support capacity planning, resource allocation, and infrastructure utilization. Partner with research, infrastructure, and product engineering teams to identify common challenges and deliver reusable platform capabilities. Shape the technical direction of the model management platform as ChatGPT and its underlying systems continue to evolve. You Might Thrive in This Role If You Have built or operated internal platforms, distributed systems, or large-scale production infrastructure. Enjoy turning complex operational problems into reliable software and reusable abstractions. Have experience with deployment systems, orchestration, configuration management, or infrastructure automation. Understand production reliability, observability, capacity planning, and incident response. Care about developer experience and building tools that make other engineering teams more effective. Are comfortable working across organizational boundaries and taking ownership from system design through production operation. Thrive in fast-moving environments with significant technical ambiguity. Are interested in model-serving or ML infrastructure, but do not need specialized experience with GPUs or low-level hardware. Qualifications Five or more years of software engineering experience building production infrastructure. Strong programming skills in Go, Python, C++, Rust, or a comparable language. Experience designing or operating highly available distributed systems. Experience with platform engineering, infrastructure engineering, production engineering, site reliability engineering, or similar disciplines. Strong systems design, debugging, and operational problem-solving skills. Strong communication skills and experience collaborating across engineering teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts. What you'll do at Figma: Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region Be passionate about career development and coaching. Build a diverse team, create and foster an environment of belonging Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals. Bring strong sales excellence, process and methodology as we expand and scale the business We'd love to hear from you if you have: 7+ years of sales experience (preferably within SaaS) with 3+ years of management experience Experience managing strategic accounts and understanding of our technical and competitive landscape Track record of adapting strategy and execution as business needs evolve Exceptional coaching, writing, discovery and presentation skills with a proven track record of leading successful and consistent sales team Track record of increasing customer satisfaction and building lasting customer relationships At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role The Community Engagement Lead will be the primary bridge between OpenAI and the communities in Ohio. This role ensures that OpenAI builds strong, trust-based relationships with local stakeholders, communicates proactively about our projects, and integrates community priorities into our development approach. The role spans engagement, communications, and reputation management, and will partner closely with the Economic Development and Environmental leads. Key Responsibilities Build and maintain relationships with local leaders, community organizations, NGOs, and residents. Develop and execute community engagement strategies for new and existing sites. Represent OpenAI in public forums, hearings, and community events. Partner with the Economic Development Lead on incentive compliance and community benefits. Partner with the Environmental Lead on communicating environmental stewardship and sustainability efforts. Develop proactive communications to address concerns, highlight benefits, and reduce risk of opposition. Monitor community sentiment and advise executives on risks and opportunities. Create a community engagement playbook that can scale across geographies. Qualifications 8+ years in community affairs, public engagement, or corporate communications. Proven track record engaging diverse community stakeholders for large infrastructure or technology projects. Strong public speaking and facilitation skills. Ability to manage sensitive political and reputational issues. Experience integrating community benefits (workforce, education, infrastructure support) into development strategies. Collaborative and adaptable, with experience working across government, community, and corporate teams. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team We're building the foundation for a new kind of AI coworker: persistent agents that have their own environments, can meet people wherever they work, and continue making progress for as long as a task requires. Our goal is to help individuals, teams, and organizations delegate meaningful work to AI—not just ask questions or complete a single turn. Our work brings together product, agent, and infrastructure capabilities across OpenAI. Together, we are creating always-on virtual coworkers that can carry context across tasks, operate through the right tools and channels, and deliver reliable results in real workplace environments. About the Role We’re looking for a full stack product engineer to shape how people discover, direct, and collaborate with AI coworkers. You’ll own product experiences end to end, spending roughly equal time building intuitive frontend surfaces and the backend systems that make agentic workflows persistent, reliable, and useful. You’ll work at the intersection of product engineering, design, agent capabilities, and enterprise readiness—turning rapidly evolving model and platform capabilities into experiences customers can understand, trust, and use every day. In this role, you will: Design, build, and ship full stack product experiences that help people and teams delegate meaningful work to persistent AI coworkers. Create intuitive frontend interfaces for directing agents, reviewing their progress, understanding their actions, and collaborating on the work they produce. Build backend APIs, services, and data models that support persistent agent state, asynchronous execution, orchestration, and progress reporting. Develop workflows that help agents access relevant context, use tools, and collaborate with people across workplace surfaces and channels. Partner with product, design, research, and engineering teams to turn shared capabilities into cohesive products. Build trust into the product through clear user controls, understandable agent behavior, safe execution, and reliable operational foundations. Use customer feedback, product insight, and rapid iteration to identify high-value workflows and improve how AI coworkers deliver useful results. You might thrive in this role if you have: 7+ years of professional full-stack or product engineering experience, ideally building user-facing products in product-driven or enterprise environments. A track record of shipping polished user-facing products and production backend systems with meaningful ownership across the full stack. Strong frontend skills with TypeScript, React, and modern web application development, including a thoughtful approach to interaction design and usability. Experience building backend services, APIs, data models, and production systems in Python, Go, Rust, TypeScript, or similar languages. Strong product judgment and comfort taking ambiguous customer problems from concept through implementation, launch, and iteration. Experience designing software for complex workflows, collaboration, enterprise users, developer tools, or other trust-sensitive product environments. Ability to reason about asynchronous work, stateful systems, reliability, performance, security, and the tradeoffs required to deliver a great user experience. Proven ability to work closely with product managers, designers, researchers, and engineers across multiple teams. High agency, strong execution, and enthusiasm for building new products in a fast-moving environment. Interest in AI agents and the future of work; experience with agentic systems, enterprise software, or early-stage products is helpful but not required. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Work directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance. Become a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues. Serve as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows. Take learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams. Drive operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience. Provide occasional holiday and weekend support on call coverage, as needed, to support business and customer needs. You might thrive in this role if you: Have 5+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments. Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools. Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts. Polished enterprise communication and are calm with high-stakes customers during live incident calls. Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues. Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams. Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth. Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed. Have a bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.