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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals What you’ll do As a Risk/Fraud Operations Team Lead, you will operate in a player-coach capacity, directly leading a team of Operations Associates while maintaining hands-on involvement in complex casework. You will be accountable for driving operational excellence, developing talent, and delivering strategic initiatives that shape the future of our Risk Operations function. Responsibilities Lead, coach, and develop a team of Operations Associates through regular 1:1s, performance conversations, and structured goal-setting aligned with organizational priorities Monitor and report on team performance against KPIs, managing capacity, scheduling, and workload distribution across queues and channels Dedicate approximately 40% of your time to core casework, including handling complex, high-risk escalations and conducting quality reviews Serve as a subject matter expert in Risk and Fraud Operations, guiding thorough investigations to protect Stripe's business, brand, and mission Lead root cause analyses on complex operational challenges, leveraging data to identify trends, surface gaps, and drive actionable improvements Develop sustainable solutions to systemic issues and present data-backed recommendations to leadership Build and maintain strong cross-functional relationships across the Risk vertical, representing your team's priorities in strategic forums Support recruitment, hiring, and onboarding initiatives while fostering an inclusive, high-performing team culture Advocate for meaningful product and process improvements that deliver lasting operational impact Champion company-building initiatives, mentor future leaders, and consistently model Stripe's core principles in all decision-making Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in Fraud Operations, Fraud Strategy, or Financial Crime Operations Proven experience coaching and leading operations teams with a track record of managing and improving performance Experience mentoring others and delivering constructive, growth-oriented feedback Strong ability to use data to drive operational decisions and deliver weekly and monthly business metrics and reporting Demonstrated subject matter expertise in Risk Operations Ability to work cross-functionally to deliver results and build strong partnerships Exemplary planning, prioritization, and time management skills Excellent written and verbal communication skills Fluency in both English and Spanish Preferred qualifications Deep knowledge of risk reviews, policy/compliance operations, and fraud detection tools Experience managing risk events and identifying at-risk scenarios within operational systems Experience leading or contributing to cross-departmental or transformational initiatives Familiarity with operational tools such as Jira and incident management workflows
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy. What you’ll do Stripe is hiring a Team Lead to develop a team of Operations Associates (OAs) within Fraud Operations in Bangalore. You will be responsible for the day-to-day operational execution and performance of your workflow(s), including queue health, SLA attainment, and decision quality. This role requires staying close to the work, remaining hands-on in complex casework (QA and targeted production), modeling high-quality decisioning, providing real-time coaching, and serving as the first-line escalation owner. You will also drive unit-level operational excellence. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, and a passion for inspiring a team to deliver outstanding results. Responsibilities Manage a team of Operations Associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decisioning and customer empathy. Own individual performance metrics of Operations Associates and ensure the team consistently meets throughput, SLA, and quality targets. Perform specific unit-level execution, including: defining, clarifying, and evolving core processes, leading team meetings, and performing root cause analyses for defects. Support team operations including hiring, onboarding, scheduling, and intra-day coverage planning to meet SLAs; provide interview feedback and help maintain a high hiring bar. Maintain hands-on casework at a level that enables effective coaching and escalation coverage, without compromising core people-lead responsibilities and team performance management. Own and evolve SOPs and decision frameworks for your workflow(s); drive process adherence and consistency through clear guidance, change management, and reinforcement mechanisms. Represent your workflow(s) in cross-team forums, surface operational pain points, propose improvements, support rollouts, and drive adoption within your team. Serve as the primary escalation point for complex or time-sensitive cases within your unit, in partnership with global fraud stakeholders Drive process adherence and consistency across your team through robust quality programs and calibration. Participate in leader development and represent Bangalore workflows in global enablement sessions/onsites as needed. Who you are You are a hands-on people leader and operational owner who thrives in a fast-paced fraud investigation environment. You run a strong performance cadence through clear metrics, coaching, and rigorous decision quality. You can take ambiguous operational problems, use data to diagnose root causes, and drive changes that stick, through influence, alignment, and follow-through, not just instruction. You bring sound judgment, calm execution under pressure, and a bias toward data-backed solutions and measurable improvements in both fraud outcomes and user experience. Minimum requirements Experience leading fraud, risk, trust & safety, or investigations operations in a high-scale environment. Proven ability to manage a team of frontline operations associates and own their individual performance/productivity. Experience with payments, risk, compliance, or financial industry operations. Proven ability to define and operationalize team-level metrics (e.g., accuracy/quality, SLAs, throughput) and use data to drive team priorities. Strong operational background in new process launches, service delivery, and building operating models at the unit/team level. Excellent written and verbal communication skills, including presenting operational updates and representing the team in escalations in English. Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example. At least 3+ years of direct people management experience; this includes handling performance management and proactively coach/mentor individuals. Preferred qualifications Strong fraud domain depth across investigation workflows, risk vectors, and decision frameworks Experience in optimizing unit-level fraud review operations through process redesign and tooling improvements. Experience with payments risk (CNP/card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interact. Strong analytics proficiency (comfort with data to track team performance) and comfort partnering with data science/engineering.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations team is looking for an experienced fraud analyst to join an industry-leading global fraud operations team. This position is responsible for writing and maintaining fraud rulesets to prevent transaction fraud, conducting data analysis to identify and mitigate fraud attacks, while minimizing impact to users, and working collaboratively with fraud, operations, and product stakeholders to proactively implement fraud strategies and controls. They should have a deep understanding of fraud patterns and typologies, advanced SQL proficiency, strong analytical abilities, and experience writing and managing fraud rulesets. What you'll do Did you know that only around 4% of the world's GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity, and global prosperity. While the promise of a global online economy is palpable, it doesn't come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. Before we can fully realize the potential of a global internet economy, we must first address the burgeoning problem of fraud. We are looking for someone passionate about fighting fraud, identifying new trends and typologies, conducting complex data analysis, and working collaboratively with peers and partners in the fraud space. This position works closely with cross-functional stakeholders across product, engineering, data science, and operations to identify and mitigate risk from complex, distributed transaction fraud attacks. The right candidate for this role will have a minimum of five years' experience conducting advanced data analysis using SQL, preferably within the fraud space across e-commerce, payments, or cryptocurrency. Candidates should have experience writing, maintaining, and analyzing complex fraud rulesets and demonstrated success minimizing fraud losses along with impacts to users. Candidates should also have experience working closely with product teams to implement risk controls and demonstrate a deep understanding of fraud typologies, controls, and ability to mitigate fraud risk. Responsibilities Build and maintain fraud rulesets to prevent transaction-level fraud losses, including ongoing monitoring and measurements of precision and recall Conduct advanced data analysis of structured and unstructured data sets to proactively identify emerging fraud attacks impacting Stripe and its users Collaborate closely with product, risk, and operations teams to proactively identify and mitigate fraud exposure Investigate, conduct root cause analysis, and deploy remediations to prevent future complex and distributed fraud attacks Investigate and take action against anomalous clusters of transactions based on account activity, processing volume, or other risk indicators while minimizing negative impacts to Stripe users Respond to incidents involving complex fraud schemes to quickly mitigate exposure to Stripe, its users, and financial partners Utilize analytics to identify and implement initiatives to automate manual processes and workload across the organization Create visualizations, dashboards, and queries to drive visibility and oversight into impact, performance, loss risks, and user experience Utilize Stripe tools and systems to enable systematic actioning of fraudulent merchants, maintaining an extremely high level of accuracy to prevent negative user experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A minimum of five years of experience conducting advanced data analysis and managing transaction fraud rulesets Advanced-level proficiency in SQL Experience working closely with modeling, data science, and intelligence stakeholders to implement automatic and scaled controls and processes Experience creating data visualizations and dashboards and presenting findings to technical and non-technical audiences, including senior leadership The ability to drive execution on projects working in a heavily cross-functional environment Creativity, a team-focused mentality, and effective problem-solving skills The ability and desire to question the status quo The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented Preferred qualifications Fraud experience in payments, e-commerce, fintechs, or cryptocurrency mitigating digital and card-not-present fraud Experience investigating and mitigating card testing and account takeover attacks Proficiency in Splunk, Python, Tableau, or other data visualization tools Undergraduate or advanced degree in analytics, data science, or statistics Experience with clustering, classification, and link analysis Experience working in fast-paced and rapidly changing environments Experience designing and implementing product-level fraud and risk controls
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Fraud Strategist, you will be responsible for building strategies to mitigate fraud (buyer fraud, seller fraud and account fraud) on new and existing Stripe products. You will enable safer money movement for our users and help Stripe manage fraud risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's integrity in the financial ecosystem. You'll partner closely with Product, Engineering, Data Science, Operations and other Risk Strategy functions to ensure fraud controls are embedded in every Stripe product. Beyond protecting against fraud risk, you'll drive innovation in how Stripe approaches fraud management— staying ahead of emerging fraud trends and pushing the boundaries of what effective, scalable fraud risk management looks like at a global payments company. Responsibilities Monitor portfolio to identify, mitigate and predict risky behavior that could result in losses for Stripe, our users, and the financial ecosystem Collaborate with internal partners like Product, Engineering, Data Science, Risk Partnerships, and Operations, to tailor fraud risk management techniques to various products and payment methods across the globe Continually evaluate products for gaps and propose risk controls to enhance the product while enabling growth Scale risk processes to cover a large and complex landscape of fraud risks. Effectively design, outsource and automate manual/repetitive workflows Work with Stripe users to educate them and guide them on how to prevent potential fraud risks to their business Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial and regulatory partners Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant experience, preferably in Financial Services, Payments or FinTech Curiosity and passion for risk management - you dig into anomalies and solve root causes Decisiveness and openness to learning, with comfort making high-impact calls daily Data-driven judgment - skilled at using quantitative analysis to drive and defend decisions Empathy for early-stage businesses and the ability to balance enforcement with user experience Strong analytical skills, including the ability to frame complex tradeoffs through data and visualization Advanced SQL skills with hands-on experience in business environments Proven ability to collaborate and execute cross-functionally with Engineering, Product, Data Science, and Operations Excellent written and verbal communication skills, with the ability to convey complex ideas clearly across teams Holistic thinking and the ability to build scaled processes that bridge systemic gaps Track record of deriving actionable insights from complex problem spaces and influencing product direction Ownership mentality and the ability to lead without formal authority Proficient with AI tools to accelerate productivity and process automation Preferred qualifications Expertise with quantitative tools such as Python, R, etc Experience with payments, risk, or trust & safety Experience working with machine learning teams Experience working in fast-paced and rapidly changing start-up environments
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Manager on the Fraud Strategy team, you will lead a team of high performing and tenured fraud strategists responsible for safeguarding Stripe’s rapidly expanding portfolio of money movement and money management capabilities from fraud. You will lead the team to create short, medium and long term strategies that prevent fraud while enabling growth on rapidly expanding Stripe products like Treasury, Issuing, Capital, Crypto and Stablecoins. Responsibilities Lead a Specialized Team: Coach and mentor a world-class team of fraud strategists. You'll be responsible for their professional growth and for fostering a culture of rigorous, data-driven fraud system development. Own the E2E Fraud Prevention Lifecycle: Oversee the team's execution across all critical decision points—from new user onboarding, through offboarding and funds recovery Strategic Stakeholder Partnership: Act as a key partner to Product, Engineering, Data Science, and Operations. You will navigate complex cross functional fraud prevention system development and tuning, ensuring our risk appetite aligns with both internal goals and external partner requirements. Systems Thinking: Deeply understand our performance metrics including loss trends and leading indicators. Analyze account activity and monitor portfolio trends to identify opportunities for Stripe to reduce potential fraud losses. Understand our fraud controls and strategies to identify opportunities for improvement. Work closely with our core risk team to mitigate potential risks with specific users. Executive Communication: Effectively and clearly communicate with internal leadership teams across Stripe, and effectively communicate with external leadership teams across Stripe's users, and Stripe's financial and regulatory partners. Thought Leadership: Drive innovative fraud strategies that scale across Stripe’s wide range of products. Embrace AI technologies to accelerate execution and improve fraud prevention outcomes. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of relevant experience, preferably in Financial Services, Payments or FinTech. A coach and mentor dedicated to nurturing talent and helping team members perform at their best Experience recruiting, developing, and managing diverse and high-performing teams. Strong collaboration, communication, and relationship-building skills, with an ability to influence stakeholders across organizations and functions. Excellent communicator (verbal and written) who is able to convey complex ideas succinctly in high stakes situations both internally with Stripe leadership teams and externally with users, financial partners and regulators. Decisive, yet open to learning — you will make many critical decisions every day, even with the knowledge that you will be wrong some of the time. Proven ability to collaborate and execute scaled and high complexity projects cross-functionally with both technical and non technical teams. Champion for AI and automation — you actively seek opportunities to apply AI-powered tooling and automation to accelerate risk strategy work, reduce manual toil, and improve the quality and consistency of decisions at scale; you set the example for your team in adopting and driving these capabilities. Preferred qualifications Strong data visualization skills and a willingness to use data and AI tools to analyze and make decisions. Experience in a high-growth technology company managing risk at scale. Experience working in tech, or in another fast-paced, high-growth environment. Experience in building scaled systems to prevent bank account fraud, issuing fraud and/or crypto/stablecoin fraud. Expertise with quantitative tools such as Python, R, etc.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe’s front door surfaces, educating customers about the power of our platform, sharing Stripe’s ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe’s success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. What you’ll do The Expansion pod brings creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a frontend engineer you will reimagine the user experience moments that contribute to acquisition journeys. You will build delightful and original interactive tools and resources that attract users. You will collaborate deeply across design, engineering, and cross-functional teams and work across teams and tech stacks to create new site capabilities. You’ll enable prospective clients to self-select into the right Stripe product lines, bring additional partners into the authoring process while upholding our high quality bar, and directly impact Stripe’s success by marrying data-driven rigor with our deep commitment to craft. Responsibilities Work closely with other engineers, pairing, mentoring, and continually building a culture of excellence Build beautiful, best-in-class end-user experiences to solve complex problems Utilize, maintain, and extend our design systems Integrate our web platform with self-serve authoring and experimentation Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of relevant web front-end development or creative technology experience at a tech-forward, product-driven company Experience writing clear, elegant code in a team environment Excellent verbal and written communication Passion for engineering solutions focused around growth hacking & enablement Preferred qualifications A good understanding of the formal elements of design, not just limited to the web and including typography, layout, balance, and proportion Experience building highly complex interactive tools, including state management and data fetching Proficiency with React, with a focus on interactions, animation, performance, and polish Experience with A/B testing, synthetic monitoring, or accessibility testing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Revenue and Financial Automation Sub-org within Revenue and Financial Automation: Billing. The Revenue and Financial Automation team at Stripe builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationships with customers. Our offerings include a billing platform, SaaS analytics, data services, and finance automation products that our customers creatively combine to support various revenue models. Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. What you'll do We're looking for engineers who want to build the distributed systems, APIs, and backend services that power Stripe's revenue and billing platform. You'll focus on API design and performance, service reliability, and distributed systems challenges, while collaborating across the stack to ship complete solutions for millions of businesses. Responsibilities Scope, architect, and lead technical projects to build and scale distributed backend systems and APIs Design, build, and maintain reliable, high-performance APIs and backend services Own service reliability, including setting performance targets and driving improvements across the stack Debug production issues across distributed services and multiple levels of the stack Make effective tradeoffs that consider business priorities, system performance, and a sustainable technical foundation Teach and mentor engineers to grow into the next generation of leaders at Stripe Partner with engineers and product managers across infrastructure and product teams to deliver well-integrated platform services Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of industry software engineering experience (does not include internships or co-ops) Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic) Strong collaboration skills, can work across workstreams within your team and contribute to your peers' success Direct project leadership and mentorship experience. Ability to thrive with a high level of autonomy and responsibility, with an entrepreneurial mindset. Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Preferred qualifications Familiarity with event-driven architectures Experience with subscription management, usage-based billing, or financial reporting systems Interest in financial infrastructure and how businesses manage their revenue operations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform is organized into two pillars, each of which is grouped into pods that focus on the central tenets of the Stripe public mission. The Presence pillar creates industry-leading designs for Stripe front door surfaces, educating customers about the power of our platform, sharing ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to update. Together we design and build stripe.com and other sites that amount to what is, for many, their first impression of Stripe. As such, WPP offers exciting opportunities to have a major impact on Stripe success. We want to make every pixel count, we want it to be enthralling, and we want to help other Stripes seamlessly benefit from our systematic work. While the team's mission anchors to web surfaces, this role lives deeper in the stack. You'll be the engine behind the experiences rather than the pixel-level presentation—APIs, data pipelines, model orchestration, and service reliability that make LLM-driven user experiences possible at scale. What you'll do The Expansion pod brings creativity and executional rigor to attracting new prospects and driving conversion, focusing on user journeys, interactive and highly polished tools for users, and building targeted experiences for our global users. As a full stack engineer, you'll architect and build the server-side systems and LLM orchestration layers that power intelligent, dynamic user experiences across acquisition journeys. You'll design the APIs, data pipelines, and inference infrastructure behind delightful and original interactive tools and resources that attract users. You'll collaborate deeply across design, engineering, and cross-functional teams and work across teams and tech stacks to create new site capabilities—with a specific focus on integrating large language models into production-grade services that are reliable, performant, and safe. This is not a research or ML training role. You'll be responsible for wiring LLMs into real user-facing products—managing prompt pipelines, handling model routing and fallback logic, and implementing guardrails and output validation. Responsibilities Develop and implement the tooling and platforms to support interactive content tools (e.g., calculators, generators, templates) that provide utility to current and prospective businesses Utilize a user-first mindset to implement feedback mechanisms for continuous improvement of content and product offerings Design and build integrations to third-party software and create seamless workflows across these tools to unleash their full potential to the rest of Stripe Ensure reliability, security, and responsible AI practices across all LLM-driven features, including implementing content filtering, PII handling, rate limiting, graceful degradation, and output guardrails Work with a small team of technically sophisticated engineers who put users first Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of backend development experience, with emphasis on building APIs and services that power user-facing experiences Experience writing clear, elegant code in a team environment Familiarity with LLM APIs and concepts—prompt engineering, token management, embedding models, retrieval-augmented generation, or function calling. You don't need to be a researcher, but you understand how these models work well enough to build production systems around them. Experience building and operating distributed backend systems—you're comfortable with service-oriented architectures, async processing, caching layers, and monitoring and alerting in production Passion for engineering solutions focused around growth hacking and enablement Excellent verbal and written communication Preferred qualifications Proven ability to stitch different services and processes together even if you haven't worked with them before Experience in developing interactive tools and integrating them with existing systems Experience building highly complex interactive tools, including state management and data fetching Experience with data pipeline orchestration (Airflow, Dagster, Temporal, or similar) and structured output parsing from LLMs Experience with prompt versioning, A/B testing model outputs, or building model gateway and routing layers that allow teams to swap or compare providers (e.g., OpenAI, Anthropic, open-source models) • Proficiency with React, with a focus on interactions, animation, performance, and polish • Experience with A/B testing, synthetic monitoring, or accessibility testing
Who we are About the team Link is a digital wallet designed for effortless and secure online payments and digital transactions. With Link, consumers enjoy convenience and peace of mind—it works on any device or browser, is backed by the highest security mechanisms, offers purchase protections on eligible items, and ensures seamless and quick payments. Across the Link Engineering org, we focus on building delightful payment experiences and allowing our global consumer base to pay with their preferred payment methods. Our team's work spans the entire stack from front-end experiences, to infrastructure that supports low-latency transactions, to intelligent systems that help protect consumers and merchants from bad actors. Team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you'll do We're looking for engineers who want to make an impact on payments at a global scale. You'll play a key role in expanding our product suite and the infrastructure that supports it. Our team collaborates with many cross-functional teams and many other teams across Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Build and design the next generation of Stripe products to meet the high-growth needs of our company and customers for years to come Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2–10+ years of industry software engineering experience (does not include internships or co-ops) Strong coding skills in any programming language Strong collaboration skills and the ability to work across workstreams within your team and contribute to your peers' success Ability to thrive with a high level of autonomy and responsibility and an entrepreneurial mindset Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Preferred qualifications Experience with large-scale financial tracking systems Good understanding and practical knowledge in cloud-based services (e.g., gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)
Note: if you are an intern or new grad applicant, please do not apply using this link and visit our jobs page for those specific postings. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella include: Accounts and Connect, Money Movement and Storage (MMS), Crypto and Banking as a Service (BaaS). Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. Team Matching: exact team matching for one of the sub-teams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you’ll do We’re looking for Full Stack engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner. Responsibilities Build end-to-end experiences for Connect that make it as easy as possible to participate in the Internet economy and receive money online. Some of Stripe’s largest users are platforms that connect senders of payments with receivers of payments. Lyft connects riders to drivers, Kickstarter connects backers to projects, and Squarespace connects shoppers to online stores. All of them participate in doing business online, and all of them use Connect. Make it easy for Connect platforms to scale their business through leveraging the full power of Stripe’s products via the dashboard, adding to their business models and product functionality while reducing integration lift and complexity. Build great product experiences (integrate with Instant Payouts, Issuing, Capital, Terminal, etc) into all of Connect’s dashboard surfaces. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2-12+ years of industry software engineering experience (does not include internships or co-ops). You enjoy data modeling challenges and have a high bar for keeping your solutions expressive yet simple to use. Excellent written and verbal communication. Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally. Thrive in a collaborative environment involving different stakeholders and subject matter experts. Take pride in working on projects to successful completion involving a wide variety of technologies and systems. Can stitch together many different services and processes together even if you have not worked with them before. Can put yourself in the shoes of your users and be a steward of crafting great experiences. Enjoy working with a diverse group of people with different expertise. Uphold best practices in engineering, security, and design. Preferred Qualifications Experience working in high-growth teams similar to Stripe. Experience building financial systems or tools for financial experts.
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Engineering at Privy is distinguished by High urgency—Shipping very small iterations, very fast, to learn very quickly Product taste—Our customers are developers, and to build effective products for them requires technical knowledge—you will often be "the PM." Security mindset—A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do As a Fullstack Engineer at Privy, you will take on large areas of ownership in Privy’s product, architecture, and infrastructure. Because we build a developer tool, engineering and product are inextricably connected. We value intuitive interfaces, simplicity, and rapid iteration. Above all, we are building a company together to ship products that users love. Design intuitive interfaces to break down complex systems and turn them into delightful developer tooling Build and integrate systems end-to-end across client-side and server-side APIs to enable a seamless developer experience Design and implement end-to-end product features driven by user needs Advocate for usability and interface coherence across our teams and products Enforce web development best practices across our entire product, collaborating with other core stakeholders Minimum requirements 8+ years of experience Deep knowledge of React, TypeScript, Next.js Experience building and maintaining a production system at scale Prior experience working closely with a designer to iterate on a product An understanding of modern web development best practices Experience writing delightful developer documentation Preferred qualifications Strong preference for experience in an API-based business and in payments, fintech, or crypto Written open-source developer tooling Published about your work (code, presentations, papers, blog posts, etc.) Past experience working closely with Design teams in authentication, security, or web3
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience engineering teams build and improve Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to continuously improve it. Providing great support to users of all sizes is culturally important to everyone at Stripe. We are a group of capable, friendly, user-oriented engineers that partner closely on this problem with Stripe’s world-class design, product, and operational teams. This includes the external-facing support interfaces ( https://support.stripe.com/ ), content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. What you’ll do As a Full Stack Software Engineer on the Support Experience team, you will build engaging, responsive user interfaces that make it truly enjoyable to get help from Stripe. You will have the opportunity to scale the contact platform that connects Stripe users with the teams that are best equipped to help them. This might involve implementing new API endpoints for use across multiple products, iterating on data pipelines to maximize visibility into our support operations, or adding to our billing pipeline so that we can offer paid support plans in new regions. We're also at the center of a genuine AI inflection point. Stripe's support operation is mid-transformation — AI-driven interactions have crossed a major threshold, and 2026 is about pushing that further. Join now to help build the foundation during the most consequential period in the org's history. Responsibilities Build, operate, and improve support products for all of Stripe’s users, from one-person startups to Premium Support users and large enterprises. Work side-by-side with user-facing teams to understand their needs, develop short-term and long-term solutions, and deploy those solutions across our global 24/7 support operation. Improve the internal tools that empower our user-facing teams to build new case-solving workflows, publish dynamic, localized content to our user-facing support site, and answer every support request with the right context for any user. Own problems from end to end, managing complexity and engaging directly with stakeholders to think through everything from business impact, to reliability and operability, to the pixel-perfection of individual support interactions. Uphold Stripe’s high standards for engineering and product quality and mentor newer team members to do the same. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a strong technical background, including 2-5+ years of experience building impactful products or systems at scale Enjoy being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users both internally and externally Write high quality code that is tested thoroughly, supported by clear documentation and has appropriate production observability You are empathetic with users, both internal and external, and strive to create a better experience for all customers Enjoyment in working with a diverse group of people with different expertise Proven ability to stitch together many different services and processes together even if you have not worked with them before Uphold best practices in engineering, security, and design Preferred qualifications Proficient in JavaScript (React) & Ruby; language can be learned and we care much more about your general engineering skill than knowledge of a particular language or framework Previous experience building engineering solutions focused on support