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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payments is at the core of Stripe’s mission to increase the GDP of the internet. As we expand our payments footprint in India, we are looking for a Staff Engineer to set the technical direction for our next generation of payment offerings in the market. As a Staff Engineer on the India Payments team, you will build on Stripe’s foundational platforms and lead the architectural evolution of critical systems that process money movement every millisecond. Working across the payments stack, you will shape how we integrate with local payment rails, initiate and intelligently route payments, ensure reliable completion and automate reconciliation and settlement. Partnering with engineering teams, cross-functional partners and leaders globally, you will solve complex, high-stakes technical challenges involving low-latency execution, transactional correctness and idempotency, safe migrations with zero downtime and resilient distributed-state management. What you’ll do Responsibilities Design, build and operate secure, reliable and extensible production systems. Drive complex initiatives from concept to launch by managing dependencies, making decisive architectural trade-offs and ensuring successful delivery. Set a high technical bar through hands-on coding, design and code reviews, rigorous testing, clear documentation and maintainable system design. Partner with cross-functional teams and external partners to navigate regulatory and operational complexity, unblock execution and deliver roadmap commitments. Own operational excellence by leading incident response and continuously improving system health, security and operational workflows. Improve engineering standards, tooling and processes. Mentor and develop engineers to cultivate the next generation of leaders at Stripe. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of hands-on experience building and operating highly available, fault-tolerant distributed systems. Proven experience driving the architectural vision for complex, multi-team initiatives, backed by deep expertise in system design, databases and API development. Strong track record of end-to-end technical ownership, steering projects from concept to delivery while proactively influencing both technical and product roadmaps. Excellent written and verbal communication skills, with the ability to distill highly complex technical concepts for diverse, non-technical audiences. A highly collaborative mindset, valuing diverse perspectives and thriving across functional and organizational boundaries. Deep user empathy, consistently applying a customer-centric lens to problem-solving and product development. Preferred qualifications Experience in the payments or financial technology industry is a plus, though not required. Experience leading projects across multiple cross-functional teams and timezones. Proficiency in Ruby, Java, or Go, with experience working with relational and document databases
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We believe startups are the future. We work with many of the newest and most innovative companies to help them grow, and we need your help. We're looking for someone who knows their way around the early-stage startup ecosystem to represent Stripe and share what we're working on with a broad base of startups and accelerator partners. Our primary goal is to help early-stage founders succeed, and that comes in a variety of forms - mentorship, helping them set up their financial stack, connecting them with investors and mentors, being their internal advocate, and much more. What you’ll do In this role you will oversee a portfolio of strategic early-stage accelerator partnerships, including Y Combinator, as we work to educate, attract and retain the most promising startups. You’re an energetic and organized self-starter; you understand the product well and can cultivate trusted partnerships with the right players in the ecosystem. You’re also able to succinctly communicate Stripe's mission and benefits to investors and startups. You will be on the front lines for evangelizing our product to prospective users and a key driver of our success with startups. You connect dots, constantly soliciting input from users and using that to improve product and GTM strategy. If you’re excited to spend your days interfacing with startup founders and early-stage investors, and find energy in tirelessly helping early-stage founders as they look to start and scale, then we’d love to talk. Responsibilities Oversee our Y Combinator and other accelerator partnerships Work across the business to ensure that every founder's experience of Stripe is surprisingly delightful Build out and oversee the execution of key programs Spin up new initiatives that add continuous value to the Y Combinator ecosystem Serve as a point of escalation for partners and top startups to grow Stripe’s brand within the Y Combinator ecosystem Maintain a product feedback loop to internal teams to ensure that we continue to build for the highest potential businesses Work cross functionally with key internal stakeholders to advance strategic Stripe initiatives for startup founders Collate startup ecosystem insights and prepare weekly / quarterly updates detailing business progress, market trends, and product feedback gathered from startup engagement Represent Stripe in the startup ecosystem and take up speaking opportunities at key startup events that bolster Stripe as the best platform for founders to start and scale Leverage your data prowess (SQL, etc) to build out tools that enable us to better serve founders and demonstrate impact Interest and demonstrated ability to cultivate deep, trust-based partnerships with some of the most consequential venture capitalists Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in the startup ecosystem with startup or investing experience. Experienced business or technical founder with a passion for helping other founders. Strong understanding of the startup ecosystem, founder empathy, and ability to build strong partnerships, particularly within the Y Combinator community A user-first mindset, anything less than perfect is unacceptable to you. Demonstrated ability to work cross-functionally with internal and external stakeholders to get new programming off the ground. You’re a builder by nature and are excited to launch new initiatives within Stripe that extend surprisingly delightful experiences to best in class founders. Strong verbal and written communications skills. Hunger and motivation to operate (and thrive) in a highly ambiguous and fast-paced environment. Humility, and who takes initiative with a “no task is too small” and “I’ll get it done” attitude. Preferred qualifications Well-networked individual who is active in the early stage venture capital and startup ecosystem Alumni of Y Combinator Ability to understand a technical buyer and key moments in their life-cycle where financial infrastructure decisions are made. Adept public speaker, presenter and moderator. Sales experience, understands channel partnerships and the value this channel brings to a GTM org. Strong Data skills - conversant in SQL or Python - and willingness to build tools serve our users and measure business impact.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payouts and FX team helps global businesses manage their money wherever it flows. We own Stripe's FX and multi-currency management products—including FX Acquiring, Multicurrency Settlement (MCS), and Currency Conversion—which together serve tens of thousands of global merchants and platforms. Our team works at the intersection of payments, treasury, and financial infrastructure, helping businesses reduce FX costs, eliminate third-party dependencies, and consolidate their multi-currency operations onto Stripe. What you'll do In this role, you will own the full commercial cycle—prospecting, structuring, closing, and activating deals—across Stripe's FX Acquiring, Multicurrency Settlement (MCS), and Currency Conversion (ICC) products. You will engage CFO- and Treasurer-level stakeholders at global merchants and platforms, positioning Stripe's multi-currency suite as the complete alternative to standalone FX management providers. You will also serve as a product specialist for the broader Account Executive team, building the playbooks, deal structures, and GTM motion that scale this business. Responsibilities Own quota and commercial responsibility across FX Acquiring, Multicurrency Settlement, and Currency Conversion, prospecting and closing deals with global merchants and platforms Structure and negotiate holistic multi-currency deals that bundle MCS and Currency Conversion, pricing across both products to deliver merchant value while capturing the full multi-currency management relationship for Stripe Engage C-suite and treasury stakeholders—including CFOs, Treasurers, and Engineering leaders—to articulate Stripe's multi-currency value proposition and displace competitors managing FX flows off-platform Serve as the FX and multi-currency GTM product specialist for the broader Account Executive team, partnering on complex deals and helping build repeatable sales motions Build and execute go-to-market strategies for new product segments, including pitch frameworks, displacement playbooks, and bundled pricing approaches Collaborate cross-functionally with product, treasury, and core account teams to support merchant activation, resolve deal blockers, and feed market intelligence back into product development Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of quota-carrying B2B sales experience in payments, fintech, or financial infrastructure Demonstrated knowledge of FX and treasury concepts across multiple geographies, including currency risk, settlement mechanics, and cross-border payment flows Experience managing complex, multi-stakeholder sales cycles involving finance and engineering leadership Track record of consultative, product-led selling with demonstrated competitive displacement wins Preferred qualifications Experience building a go-to-market motion for a new product or market segment, from initial targeting through to scaled execution Familiarity with multi-currency account products, FX management platforms, or global treasury tooling
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do We are seeking a dynamic and motivated Senior Account Executive to join our growing Tax Product Sales team in Singapore. In this role, you will be responsible for selling and driving revenue for Stripe Tax in APAC region, which helps businesses easily comply with indirect tax laws by calculating, collecting and filing their taxes allowing them to grow anywhere they have demand. You will collaborate with prospects and customers to understand their compliance and business needs and offer tailored solutions that help businesses grow as they expand to new markets. You will help define how we go to market, our key sales messaging, and work with some of the largest users at Stripe. Responsibilities As a seller, you’ll be accountable for driving revenue, increasing attach rates, and new client acquisition for Stripe Tax to a variety of businesses. Lead discussions with our largest existing and prospective customers across APAC region (mainly Southeast Asia, Greater China, Australia, and New Zealand) Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders Understand and articulate the value propositions of Stripe Tax to key stakeholders, including technical teams, financial departments, partners and C-suite executives. Develop a deep understanding of global indirect tax requirements of potential customers. Build and maintain relationships with clients, guiding them through the sales process and helping ensure a successful implementation of Stripe Tax. Collaborate closely with the product, partnerships, engineering, marketing, and customer success teams to ensure client satisfaction and long-term growth. Stay up-to-date on industry trends in data, analytics, and reporting to identify new opportunities and keep Stripe ahead of the curve. Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including C-Level roles. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is detail oriented and has a track record for improving the processes and organizations around you. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 5+ years of sales or prospecting experience at a technology company and a track record of top performance Excellent verbal and written communication skills in English Experience in selling in the Tax domain Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users A proven ability to build strong collaborative working relationships with business partners A proven ability to be a self-starter capable of driving business results without significant supervision An enthusiastic “roll up your sleeves” mentality Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Ability to travel across APAC region depending on business needs Preferred qualifications Proven ability to sell complex software solutions
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Performance team’s mission is to help Stripe and its users reduce costs, optimize conversion, reduce fraud, and effectively respond to changes in the payments landscape. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential customers to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective customers on optimization strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. What you’ll do We are seeking a Manager to lead a team of high-performing Payments Performance Strategists who work closely with our Sales teams, deploying their knowledge to differentiate Stripe and win deals, and partner with Customer Success to ensure that customers are successful on Stripe. This position will cover the SEA and Greater China region. Responsibilities Build and lead a team of Payment Performance Strategists across the SEA and Greater China region Develop the long-term vision and strategy for a growing team, and scale day-to-day operations Coach, mentor, and guide the team in developing its regional narrative and consultative approach Develop relationships with regional and global leadership to ensure that the team is optimally placed to deliver value for Stripe and its users Work cross-functionally within Stripe to provide expertise on major strategic initiatives Engage directly with the leadership teams of our most strategic users as an executive sponsor or through Stripe’s executive briefings Improve the quality of Stripe’s payments products through consultation with product and R&D teams Increase user acquisition and user retention through direct user engagement, scaled workshops, and trainings Accelerate the adoption of payments software and services products by advising on product development, assisting with GTM strategy, conducting trainings, and joining calls; and Elevate Stripe’s reputation within the payments community by engaging with users, analysts and payments consultants. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong management skills for planning and executing complex cross-functional projects 10+ years of experience, with 3-5 years of people management experience, in Business Analytics, Business Operations, Finance & Strategy, Technical Account Management or Payment Strategy at a leading technology or payments company, or top Management Consulting firm Excellent written and verbal communication in English and Mandarin as the work will primarily involve interacting with customers from the SEA and Greater China region A proven ability to build strong collaborative working relationships with business partners. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business re Energy, enthusiasm, and passion for making customers successful Ability to operate and execute in a highly ambiguous and fast-paced environment Clear and personable communicator of technical concepts, both orally and in writing, to both technical and non-technical audiences Proven ability to operate in a collaborative cross-functional team environment, providing thought leadership to help drive consensus and reach key decisions Strong analytical and project management skills Preferred Qualifications Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods Experience with AI tools, SQL, dashboard building, modeling, or reporting Experience presenting data driven analyses to senior business leaders
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Platforms Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for SaaS Platforms of all shapes (Vertical/Horizontal) and sizes (Velocity/Enterprise). We also work with the world's most innovative startups users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As a manager/leader of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells, cross-sells, and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for the solution architecture team within the organization Align with a leader for your segment to understand trends and share insights for Stripe’s leadership and product teams Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Serve as an executive champion and lead EBCs with key customers Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities Drive collaboration across teams to influence and unify stakeholders at all levels of the organization Lead and support the team in complex evaluations, problem solving and challenging customer environments Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Act as an escalation point for pre-sales and post sales technical issues that arise Minimum Requirements You must have at least 3+ years of pre-sales leadership experience 10+ years’ experience within a technical sales / consulting / implementation/ GTM function A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses Energy, enthusiasm, and passion for making customers successful Previous technical sales experience with APIs and/or payments industry experience Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams Bonus - Experience working with SaaS Platform business models
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Global Partner Marketing team drives growth by developing and scaling go-to-market programs with Stripe's most strategic channel, technology, and alliance partners. Working cross-functionally with Sales, Product, and GTM teams, the team builds the infrastructure, enablement, and co-marketing programs that extend Stripe's reach across the partner ecosystem. What you’ll do As the Online & Regional Events Program Manager, you will build the operating foundation behind Partner Marketing’s online and in-person event portfolio. You’ll turn priorities into repeatable programs, capacity and investment plans, and measurable business outcomes. Working closely with Marketing Operations, regional and global marketing teams, and agency partners, you’ll improve how events are selected, planned, delivered, and evaluated—helping the team scale its impact while making thoughtful trade-offs across resources, timing, and budget. Responsibilities Build and scale repeatable event motions across Partner Marketing’s online and in-person portfolio, including partner-led pre-sales and post-sales workshops, partner enablement programs, and co-sell events. Partner with Marketing Operations to use existing infrastructure and processes where possible, improving efficiency and consistency across programs. Own the measurement and analytical framework for partner events. Identify and quantify high-value opportunities, establish event selection criteria and performance benchmarks, and assess results against defined business outcomes. Diagnose the root causes of underperformance and recommend changes that improve impact, efficiency, and return on investment. Develop and maintain a capacity model and integrated editorial calendar for Partner Marketing events. Translate priorities and available resources into a clear execution plan, identify capacity constraints and tradeoffs, and recommend where the team should invest, defer, or scale.. Manage the Partner Marketing events budget and forecasting process, tracking commitments and actual spend, identifying risks early, and maintaining forecast accuracy within 1% accuracy . Integrate Partner Marketing-led events into regional and global marketing calendars. Coordinate with regional, field, partner, and global marketing teams to align timing, audiences, messaging, and resources; identify conflicts or gaps; and recommend solutions that maximize collective impact. Develop and launch a shared-services model for Partner Marketing events. Define the service offering, operating model, intake process, roles, and success measures; support the selection and onboarding of a global agency partner; and drive adoption of the service across the Partner Marketing organization. Manage agency performance and service quality by setting clear briefs, milestones, service-level agreements, and escalation paths. Monitor delivery against agreed standards and recommend process or resourcing improvements when performance falls short. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. We’re looking for an analytical and highly organized program manager who can independently lead complex, cross-functional event programs from planning through measurement. You are comfortable operating through ambiguity, managing several workstreams at once, and using data to identify opportunities, anticipate risks, and recommend improvements. You build trusted relationships across teams, communicate clearly, and balance attention to executional detail with a focus on business impact. Minimum requirements 7+ years of relevant experience in B2B event marketing, partner marketing, field marketing, or marketing program management, including online and in-person programs. Experience independently managing complex, cross-functional programs, including defining timelines, deliverables, dependencies, roles, and success measures. Strong analytical skills, with experience establishing performance benchmarks, evaluating program impact and ROI, diagnosing underperformance, and translating findings into recommendations. Experience managing program budgets and forecasts, tracking commitments and actual spend, and identifying financial risks early. Demonstrated ability to build repeatable processes, capacity plans, calendars, or operating models that improve efficiency and execution across multiple programs. Experience managing agencies or vendors, including developing briefs, setting expectations and milestones, monitoring performance, and resolving delivery issues. Excellent written and verbal communication skills, with the ability to align stakeholders across regions, functions, and levels. Preferred qualifications Experience developing events or programs for technology, channel, alliance, or ecosystem partners. Experience building or operating a shared-services model across multiple teams or regions. Experience supporting global and regional marketing calendars and coordinating programs across AMER, EMEA, and APAC. Familiarity with marketing operations, pipeline measurement, event attribution, and CRM or marketing-automation systems.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Bytedance, Canva, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers covering the Greater China Region. You’ll lead and coach the team, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with executives at existing enterprise Stripe customers. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales or account management team, superior communication skills, and a knack for understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users from the Greater China region. You will: Recruit, train, and lead a team of Customer Success Managers Help drive an engagement model focused on high growth accounts in the Greater China region. Develop both the long-term vision and strategy for the team and drive progress toward key metrics Be accountable for increasing revenue, managing day-to-day operations, and scaling the team Coach, mentor, and guide the team in developing consultative and solution-based customer success and sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Inspire, motivate, and enable individual development to promote career growth of direct reports Travel to Greater China to build interactions and relationships with our users. Who You Are We’re looking for someone who has: 12+ years of customer success management or account management or sales experience with 3-5 years of people management experience Ability to hire, train, and coach a high-performance Customer Success team Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships Excellent written and verbal command of English and Mandarin as the position will require you to primarily work with China-based merchants Demonstrated passion for Stripe’s mission Nice to haves: Prior experience at a growth stage Internet/software company Payments experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do As a Sales Manager, Enterprise for Central Eastern Europe, you’ll play an instrumental role in fueling Stripe’s growth in the market through new customer acquisition and existing customers growth. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations, find new opportunities to make payments a competitive advantage for their businesses, and evolve our joint go-to-market in new ways. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the Enterprise segment across Central Eastern Europe Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Be accountable for increasing revenue and new client acquisition at high rates of growth Driving deal strategy and execution including strong pipeline development, opportunity/renewal management, and forecasting Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others Participate in industry events to help support positive market awareness Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 10+ years of relevant experience including people management Experience consistently forecasting and managing a high growth business for multiple quarters Thrives in settings with a high level of autonomy to create strategy, direction, and structure Ability to hire, train, and coach a high-performance sales team Ability to build executive relationships with customers and ecosystem partners Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Control Engineering (ACE) is Stripe’s rapid-response technical defense and control incubator. When urgent abuse vectors emerge, ACE bridges the gap using real attacker telemetry to prototype, test, and deploy software safeguards before vulnerabilities can be exploited at scale. We partner closely with Fraud, Risk and Product Engineering to run rigorous experiments, balancing aggressive risk mitigation against legitimate user conversion. Operating as both a strike team and an incubator, ACE builds automated regression suites in partnership with Abuse Research to permanently block threat recurrence and seamlessly transfers mature controls to long-term product owners across Stripe. What you’ll do As an Abuse Control Engineer on the Abuse Control Engineering (ACE) team, you will design, prototype, and incubate technical defenses that safeguard Stripe’s financial ecosystem against complex, cross-cutting abuse vectors. Where emerging threat patterns identify Stripe product weaknesses, ACE steps in to rapidly build and experiment with technical safeguards. Driven by empirical evidence and Stripe’s FT3 (Fraud Taxonomy 3.0) framework, you will translate threat intelligence into hard technical control requirements (e.g., API rate-limiting, step-up challenges, parameter validation, pre-debit holds). You will carefully balance security and product velocity, running experiments to evaluate risk reduction against user conversion impact. Managing controls through a strict incubation lifecycle, you will build automated regression suites to prevent recurrence and partner with native product teams to hand off mature, long-term defenses. Responsibilities Rapid Control Prototyping: Design, prototype, and deploy technical controls across API, protocol, and product boundaries to immediately close high-impact abuse vectors. Evidence-Based Technical Requirements: Translate empirical attacker evidence and FT3 threat research Abuse Research, Fraud and Security into precise technical abuse requirements and control specifications. Control Co-Design: Collaborate closely with teams across Stripe to co-design resilient, secure controls across payment, onboarding, identity, and Connect surfaces. Risk Experimentation: Run rigorous experiments and A/B tests to measure risk reduction against legitimate user conversion impact, optimizing controls to minimize friction while neutralizing threats. Regression Testing: Build comprehensive regression testing suites and automated attack simulations with Abuse Research to ensure mitigated abuse vectors do not recur. Stakeholder Management: Execute ACE’s incubation model by defining handoff criteria, operational documentation, and target dates to transfer successful controls to product teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in Security Engineering, Software Engineering, Application Security, or Anti-Abuse Engineering in a high-scale production environment. B.S. or M.S. in Computer Science, Cybersecurity, Software Engineering, or a related technical field, or equivalent practical experience. Strong software development background with expert proficiency in Python, Go, Java, or similar production languages, alongside expert SQL skills for analyzing system telemetry. Hands-on engineering experience building API-level safeguards, rate-limiting frameworks, authentication/authorization checks, or input validation controls. Demonstrated experience with automated testing frameworks, including writing unit, integration, and regression tests for critical backend software. Strong cross-functional collaboration and communication skills, with a track record of partnering across security, product, and platform teams to drive technical outcomes. Preferred qualifications Proven track record of designing and executing A/B tests, evaluating control efficacy, and balancing security safeguards against user conversion friction. Deep expertise in threat modeling, secure system architecture, and modern application security design principles. Familiarity with established threat frameworks (e.g., FT3, MITRE ATT&CK) and applying adversary kill chain analysis to build resilient defenses. Strong domain knowledge of financial fraud vectors, threat actor TTPs, and attacker infrastructure (e.g., Account Takeover, Card Testing, Credential Stuffing). Hands-on experience with large-scale data processing platforms (e.g., Databricks, Trino, PySpark) to monitor and measure control performance across distributed systems. Demonstrated capability in incubating software features, establishing clear operational handoff criteria, and seamlessly transitioning ownership to partner engineering teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team In this role, you'd be joining the Professional Services team. Our team's mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team's core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. What you'll do As an Implementation Consultant, you'll manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You'll proactively develop and manage integration architecture, change management strategy, and timelines. You'll collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. Responsibilities Own the full onboarding cycle for mid-market and enterprise companies in both the SEA and the GCN market, from contract signing through launch Develop, manage, and implement a customer's integration architecture, change management strategy, and timeline Partner with other Sales and Technical Services teams to improve the overall Stripe user journey Engage with Product and Engineering teams to help drive product strategy for large users Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance Ability to understand complex business requirements and craft tailored solutions Quick learner with the ability to explain technical concepts to Stripe's largest customers Proven project management skills and strong critical thinking abilities Superior verbal and written communication skills Preferred qualifications Prior experience at a growth-stage internet and software company Experience in the payments industry Knowledge of APIs Knowledge of SQL Professional fluency in Mandarin Chinese and English, as the role involves working with clients within the Greater China market
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. What you’ll do As a member of the team, the Solutions Architect will build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. You'll architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. Responsibilities Be a key member of a Stripe account team with deep involvement in defining the customer strategy Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally Who you are You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. 7+ years of experience in pre-sales Experience in the payments/ billing / invoicing / issuing / banking / Fintech space Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. Ability to operate independently in a highly ambiguous and fast-paced environment Passion to take on ownership and drive change in a constantly evolving environment. Superior verbal and written communication skills in English Ability to travel per business needs Preferred requirements Media & Entertainment, Gaming / Retail / Financial Services industry experience Prior experience in consulting Experience at a growth stage internet/software company