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About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in real time Expand and deepen live channel integrations — including voice, messaging, and emerging platforms — across Stripe's global support operations Debug and solve critical production issues across services and multiple levels of the stack Collaborate with internal stakeholders across the company to build new features at large scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of industry software engineering experience Native Mandarin fluency Full-stack engineering experience, with front-end proficiency; React and Ruby are our primary technologies Superb communication skills working with both technical and non-technical stakeholders Reasoned judgement to unblock yourself and make rapid forward progress in ambiguous domains Comfortable working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users User empathy and a customer-centric approach to problem solving Preferred qualifications Experience building or integrating third-party platform APIs, particularly in the communications or customer support tooling space Familiarity with real-time communication systems or messaging infrastructure Demonstrated technical leadership on ambiguous, impactful projects Good understanding and practical knowledge of cloud-based services (e.g., gRPC, GraphQL, Docker/Kubernetes, AWS, etc.)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform (WPP) is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educates customers about the power of our platform, and drives our business success. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to modify. WPP offers exciting opportunities to have a major impact on Stripe's success, as stripe.com is often a user's first impression of the company, and the vast majority of signups come via the website. We'll apply data-driven rigor to our curiosity, and we'll come up with clever ways to get insight into important questions. We'll have the leeway to test out-of-the-box ideas alongside incremental ones. We'll apply Stripe's users-first mentality both internally and externally, crafting tangible productivity and quality-of-life improvements for colleagues while maintaining and elevating the quality of stripe.com. What you'll do As a software engineer, you'll design and build platforms and services that are configurable and scalable around the globe. You'll partner with many functions at Stripe, with the opportunity to both work on infrastructure and platform systems and produce direct user-facing business impact. Organizations is one of Stripe's biggest bets. You'll join a team with an ambitious and exciting goal at an early stage, with several opportunities to solve complex engineering problems at scale. If this sounds exciting, we'd love to speak with you. Responsibilities Design, build, and maintain scalable, reliable, and performant services and systems Work with a wide range of systems, processes, and technologies to own and solve technical and product problems Build and launch new capabilities and products that bring significant value to customers Uphold our high engineering standards and elevate quality and engineering efficiency within our many codebases and processes Collaborate with stakeholders across the organization including dependency engineering teams, product, design, infrastructure, and operations Debug production issues across services at multiple levels of the stack Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong technical background, including 3+ years of experience as a backend engineer, with an affinity for building scalable backend infrastructure Experience delivering, extending, and maintaining large-scale distributed systems Empathetic, collaborative, and user-first mindset in everything you build Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Ability to stitch together many different services even if you haven't worked with them before Preference for simple solutions and designs over complex ones and good intuition for what is lasting and scalable The skills to build holistically—from specs and documentation to implementation, testing, deployment, and measuring impact Ability to work well cross-functionally and earn trust from colleagues at all levels Experience mentoring and growing junior engineers as their technical leader Preferred qualifications Fellow engineers feel they are able to learn from you, and you care deeply about mentoring others Propensity to ask questions, assume good intentions, and default to transparency You are often cited as the inspiration for engineers who join your team You've worked to build pricing tooling that scales
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do As technology evolves, so do our tax reporting requirements and filing capabilities. Our indirect obligations and filing requirements continue to grow with the business, and we are looking for someone who can not only maintain but help further build our path to global sales tax execution. This individual will need to be well versed in indirect non-US tax requirements, registration and filing, and be able to work with our talented cross-functional teams who support the indirect tax function. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Drive accountability through metrics, project tracking, and operational reporting Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Serve as an escalation partner for issues requiring leadership visibility, root cause thinking, or coordinated resolution Support operational readiness and respond quickly to external changes impacting the organization Ensure timely follow-through and closure on issues, decisions, and action items Provide visibility into friction points, risks, and remediation strategies Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Clear communicator : You translate complex research into insights that drive decisions Collaborative partner : You work effectively with operations teams, product, and leadership Systems thinker : You see how operational pieces connect and look for leverage points for improvement Builder mindset : You don't just answer questions—you build infrastructure so teams can answer their own Minimum requirements 2+ years of relevant indirect filing experience in VAT and/or GST/HST Deep knowledge of global indirect tax issues and solutions in the technology industry Proven ability to investigate complex issues and drive them to resolution Ability to manage multiple priorities with urgency and accuracy Excellent communication and interpersonal skills, with a proven ability to research and communicate complex technical tax issues clearly to non-tax team members and work effectively across functional teams Comfort working in ambiguity and high-accountability environments Preferred qualifications An advanced degree or professional qualification in tax or accounting (CPA, Chartered Accountant) Comfortable working with LLM and/or SQL knowledge Experience with non-US tax registrations and communicating with international tax authorities Experience in tax operations, financial services, or regulated operational environments Understanding of operational workflows (filing processes, user operations, risk management) Experience partnering with operations leads and data analysts
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team The Specialist Solutions Architecture (Revenue Suite) team is dedicated to being trusted partners to Stripe customers, partners, and product/engineering teams. We focus on understanding our customers' needs and helping them achieve their business goals through our suite of revenue management solutions. Our team develops shared visions, establishes joint accountability, and prioritizes long-term success for our customers. We recognize that every customer's success increases the GDP of the internet and accelerates Stripe's growth. What You'll Do As the Global Head of Specialist Solutions Architecture for Revenue, you will have a significant impact on Stripe's future success. You will be responsible for building and leading the global Specialist Solutions Architecture team, with the opportunity to scale the organization as the business grows. This role combines deep product expertise with global leadership, positioning you to drive Stripe's success across all markets. Responsibilities: Define and execute Stripe's technical sales strategy for our revenue suite in collaboration with sales leaders, marketing, professional services, GTM partner team, and product engineering. Build repeatable playbooks and define execution best practices for our billing and revenue recognition offerings. Recruit, mentor, develop, and inspire team members to do the best work of their careers, focusing on deep domain expertise in billing and revenue recognition. Influence the mindset of CXOs, developers, architects, and other technical decision-makers, helping shape their long-term architectural direction for revenue management. Champion the voice of our customers and influence product direction and priorities within the revenue management ecosystem. Partner with Sales, Professional Services, Support, and Product Engineering to guide the customer journey from business and technical discovery to successful adoption, value realization, and expansion. Drive thought leadership through presentations at EBCs, industry events, and by developing whitepapers and reference architectures focused on revenue management best practices. Foster cross-regional collaboration and knowledge sharing across AMER, EMEA, and APAC to ensure consistent excellence globally. Who you are If you're passionate about people, ideas, and embracing the unknown, if you see setbacks as chances to learn and grow, and if you believe in the power of focused effort to drive progress—then this is the place for you! At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Minimum Requirements: 15+ years of experience in a technical sales role (e.g., solutions consulting/engineering/architecture), including 10+ years in a technical pre-sales leadership position, with a focus on billing, revenue recognition, or related financial solutions. Proven experience building and scaling world-class solutions architecture teams, managing individual contributors, and developing high-performance organizations in SaaS or consumption-based businesses. Deep understanding of subscription models, billing systems, and revenue recognition principles. Strong understanding of developing human-centric CX experiences, enterprise systems, and architecture, particularly in the context of revenue management. Proven experience working across global markets, with deep familiarity with the business and cultural dynamics of AMER, EMEA, and APAC. Passionate about coaching and developing others to their highest potential, with strong people management skills. Excellent communication (written and verbal) and presentation skills, with the ability to articulate complex revenue management concepts to diverse audiences. Exceptional interpersonal skills for communicating and collaborating with both business and technical stakeholders at all levels within an organization. Strong executive presence and ability to foster deep relationships with customers, particularly in the context of revenue solutions. Self-starter who is adaptable and flexible, able to work and thrive in a highly dynamic environment. Willingness to travel up to 30% of the time.
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team The Specialist Solutions Architecture (Revenue Suite) team is dedicated to being trusted partners to Stripe customers, partners, and product/engineering teams. We focus on understanding our customers' needs and helping them achieve their business goals through our suite of revenue management solutions. Our team develops shared visions, establishes joint accountability, and prioritizes long-term success for our customers. We recognize that every customer's success increases the GDP of the internet and accelerates Stripe's growth. What You'll Do As the Global Head of Specialist Solutions Architecture for Revenue, you will have a significant impact on Stripe's future success. You will be responsible for building and leading the global Specialist Solutions Architecture team, with the opportunity to scale the organization as the business grows. This role combines deep product expertise with global leadership, positioning you to drive Stripe's success across all markets. Responsibilities: Define and execute Stripe's technical sales strategy for our revenue suite in collaboration with sales leaders, marketing, professional services, GTM partner team, and product engineering. Build repeatable playbooks and define execution best practices for our billing and revenue recognition offerings. Recruit, mentor, develop, and inspire team members to do the best work of their careers, focusing on deep domain expertise in billing and revenue recognition. Influence the mindset of CXOs, developers, architects, and other technical decision-makers, helping shape their long-term architectural direction for revenue management. Champion the voice of our customers and influence product direction and priorities within the revenue management ecosystem. Partner with Sales, Professional Services, Support, and Product Engineering to guide the customer journey from business and technical discovery to successful adoption, value realization, and expansion. Drive thought leadership through presentations at EBCs, industry events, and by developing whitepapers and reference architectures focused on revenue management best practices. Foster cross-regional collaboration and knowledge sharing across EMEA, APAC and AMER to ensure consistent excellence globally. Who you are If you're passionate about people, ideas, and embracing the unknown, if you see setbacks as chances to learn and grow, and if you believe in the power of focused effort to drive progress—then this is the place for you! At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Minimum Requirements: 15+ years of experience in a technical sales role (e.g., solutions consulting/engineering/architecture), including 10+ years in a technical pre-sales leadership position, with a focus on billing, revenue recognition, or related financial solutions. Proven experience building and scaling world-class solutions architecture teams, managing individual contributors, and developing high-performance organizations in SaaS or consumption-based businesses. Deep understanding of subscription models, billing systems, and revenue recognition principles. Strong understanding of developing human-centric CX experiences, enterprise systems, and architecture, particularly in the context of revenue management. Passionate about coaching and developing others to their highest potential, with strong people management skills. Excellent communication (written and verbal) and presentation skills, with the ability to articulate complex revenue management concepts to diverse audiences. Exceptional interpersonal skills for communicating and collaborating with both business and technical stakeholders at all levels within an organization. Strong executive presence and ability to foster deep relationships with customers, particularly in the context of revenue solutions. Self-starter who is adaptable and flexible, able to work and thrive in a highly dynamic environment. Willingness to travel up to 30% of the time.
At Stripe, our mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business globally. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe. Our tax team works with Stripes across the company to develop an efficient tax structure, as our international business scales and expands into new markets. We are looking for a well-rounded and seasoned tax professional to help us lead this effort. This function will be responsible for the global Indirect Tax (VAT/GST) Compliance of our Stripe business. This includes building and implementing VAT/GST compliance processes and controls, supporting management, and working with our indirect tax advisory, systems & compliance leads on day-to-day matters, and much more. The position will be based in Bangalore and report to the International Indirect Tax Lead. Responsibilities Oversee and manage our global indirect tax compliance function ensuring compliance with VAT/GST, and other indirect tax obligations across multiple jurisdictions. Manage VAT/GST registrations across tax authorities. Management of indirect tax audits and other indirect tax matters involving tax authorities. Collaborate with the international indirect tax planning and advisory team, the international accounting teams and third-party service providers on VAT/GST, assisting with the ongoing enhancement of the indirect tax compliance and control processes. Work with other tax team members and product and engineering teams to help define compliance requirements and collaborate on the design and implementation of VAT/GST controls. Promote indirect tax awareness and knowledge including training and liaising with business and tax partners on changes to indirect tax legislation, systems, policies and processes. We are looking for someone with: 4-6 years of experience in global indirect tax compliance, with experience managing large-scale tax initiatives. Previous in-house experience within a multinational business and either legal or accountancy firm experience. Deep understanding of global indirect tax laws and regulations, including VAT and GST. Understanding of diverse business models and associated tax implications, including intercompany service entities and reseller arrangements. Exceptional time-management and project-management skills. Excellent verbal and written communication skills. You should be able to adjust your communication style based on your audience (users, product teams, advisors, etc.). The ability to prioritize projects in a fast-changing environment. Tax qualification or experience. Experience in supporting internal and external audit queries. Cross-functional experience, in particular with system engineers, international accounting, Tax, user support. Systems experience (i.e., Oracle AP/AR modules, Alteryx, hubble queries). Preferred qualifications: An advanced degree or professional qualification (CTA/CPA, or equivalent, Masters in Tax, or LLM or equivalent) in tax, law or accounting. Experience working in technology, payments, or financial services. Experience working in a high-growth, rapidly scaling environment. A willingness to work with a diverse crew of tax nerds who care deeply about Stripe’s tax issues and each other. To apply please include the following: LinkedIn profile and resume
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Partner Marketing team extends the marketing reach of Stripe to customers and prospects by educating, engaging, and enabling partners worldwide to build market awareness and generate demand for Stripe solutions and services. We market to, with, and through our partners to increase our reach, scale our impact, accelerate revenue growth, and support partners in expanding their businesses with Stripe. This role will work closely with the Agentic Commerce and AI GTM team, part of the newly-formed AI growth team, to cultivate and expand our relationships with leading AI companies and major technology partners, thereby driving the next wave of growth of the Stripe suite of agentic commerce products. What you'll do We're seeking an experienced, creative, and results-driven marketer to join our Global Partner Marketing team. Our mission is to deliver an outstanding Stripe experience for our partners by providing them with the right engagement, resources, and incentives as they build, launch, market, and scale their businesses with us. You'll work directly with some of our most strategic AI partners to identify shared users, develop joint marketing plans, and execute co-marketing campaigns aimed at driving customer acquisition and activation. As the inaugural hire dedicated to this partner segment, you'll have the unique opportunity to shape our AI partner marketing strategy and investment model. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Responsibilities Partner closely with the AI Growth team, Product Marketing, and Product to gather inputs and align on strategies that support mutually beneficial opportunities Define annual joint marketing strategies, objectives, and success metrics for a portfolio of strategic AI partners Develop aligned messaging and produce bespoke co-marketing campaigns and activations with your portfolio of partners Execute co-marketing initiatives (e.g., joint email campaigns, co-branded webinars, etc.) to drive new user acquisition, increase product upsell, and generate sales pipeline with and through partners Deliver account-based marketing plans to support go-to-market strategies aligned with sales Integrate partners into Stripe-led campaigns by collaborating with cross-functional marketing teams such as Campaigns, Product Marketing, Regional Marketing, and Demand Generation Define scaling mechanisms to provide marketing resources and enablement that support a scaled partner motion Manage marketing budgets with each partner to drive ROI Track and evaluate the performance of co-marketing activities, sharing insights with the team to identify the most effective strategies and recommendations Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of relevant B2B marketing experience that spans marketing, product marketing, or partner marketing At least 2–3 years of product marketing or go-to-market experience, with preference for experience working with payments, AI, or commerce Experience working closely with go-to-market partners to build joint marketing plans and execute marketing programs and campaigns that drive mutually beneficial key performance indicators and new customer acquisition and pipeline generation outcomes Experience shaping joint messaging and creating content with partners Demonstrated experience in measuring and improving the ROI of marketing investments through an indirect business model leveraging partners Deep understanding of the user journey through a partner distribution channel and funnel, sales cycle, and product lifecycle and their respective requirements on the partner marketing organization to drive attach and revenue Preferred qualifications Strong skills in building relationships with existing and new partners to align plans, drive clarity, and ensure effective communication of progress High agency and adaptability, thriving in a fast-paced environment with the ability to handle ambiguity and work autonomously Big-picture thinking and meticulous attention to detail — you're able to quickly understand overall business objectives, build a well-aligned marketing strategy, and drive yourself and your cross-functional partners toward execution Excellent written and verbal communication skills with the ability to influence various stakeholders both internally and externally Strong data analysis skills and the ability to craft actionable insights from complex data
About the job Who are we? About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe’s People & Places Operations team will sit within the SDC and is a highly collaborative, cross-functional team that drives key support for the People and Places function. We work with many different teams at Stripe. We are nimble and flexible individuals that can wear many different hats. We don’t mind working through ambiguity and love adding organization to chaos. We believe that success is not defined by any one individual, but rather by the collective work of the entire team. Key Responsibilities Provide strategic HR leadership to HR Operations. Effectively manage, develop and engage the global team Ensure an exceptional employee experience by simplifying key processes Lead and implement HR initiatives and projects which are aligned within HR and Centers of Expertise (COE) Coordinate and lead key projects for improvement across HR Identify best practices that can be applied to improve work tasks and processes Deliver service improvement activity across HR through employing process improvement methodologies and the application of innovative thinking Promote and lead change Supports the administration and maintenance of HR systems while driving process and data integrity across the HR landscape Participate in and/or lead projects aimed at expanding centralization, leverage technology to improve the employee experience, and discover actionable insights and recommend solutions Responsible for driving process consistency, data integrity and compliance to HR policies, procedures, data privacy, audit controls and regulatory requirements in all HR Service Center activities Serves as the escalation point for HR Operations guiding the root cause analysis, resolution and communication protocol Manage the case management system (Ops ticketing system) and team to establish service level agreements Partner with the HRIS team supporting HR technology upgrades Develop and maintain team standard operating procedures Oversees relevant employee data management to ensure that data is secure and maintained consistent with company policies and privacy regulations and that required reporting and filings are delivered Track HR metrics to identify areas for improvement. Develop and implement counter-measures to correct identified misses to goals Skills Proficiency in verbal & written communication in English Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage. Strong attention to detail. Ability to analyze and identify patterns in large data sets. Decision making aptitudes based on given guidelines and in ambiguous contexts. Must be comfortable working with large data sets. Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner. Minimum Requirements Minimum 5+ years of people and operations management experience Education - Grad/Post Grad in human resources or a related discipline Desired 8+ years of experience in People Operations Experience with HR systems such as Workday, Greenhouse, Confluence and Salesforce Ability to manage multiple projects simultaneously with minimal supervision Excellent leadership skills, data analytical & presentation skills, written & Communication skills Understanding of overall HR lifecycle – Core HR , Benefits, Talent Mobility, Equity, Compensation, Exits, etc.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Sales Enablement team equips Stripe's go-to-market organization with the tools, content, and systems they need to sell effectively and scale efficiently. We build and maintain custom applications, platforms, and operational infrastructure that power the seller learning experience at Stripe. Where others reach for something off the shelf, we design and build solutions tailored to our sellers. We move fast, operate with high standards, and care deeply about the people we serve. Our team culture is built on a few core beliefs–that community is our superpower, that innovation is our DNA, and that the best outcomes come from staying curious, solving for the real problem, and being ruthlessly focused on priorities while remaining generous with people. We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates. What you'll do As a Global Sales Enablement Systems Administrator, you will be responsible for the day-to-day administration, maintenance, and improvement of Stripe’s seller enablement platforms. You will serve as the primary point of contact for technical support across a variety of tools and as a key collaborator on new builds. Responsibilities Own day-to-day platform administration Administer and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrations Keep our systems clean, accurate, and up to date across both third-party tools and homegrown applications Be the team's operational backbone Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses Act as the first line of support for technical and access issues, and maintain platform hygiene Handle user management requests from our intake channels quickly and thoroughly Contribute to our homegrown platform Maintain and contribute to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS) Serve as technical backup to the team's full-stack engineer on design and development work Participate in UAT and iterative testing as new capabilities launch Support our data and reporting strategy Build, maintain, and improve dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-making Work with Google Sheets, Google Apps Script, and AI tooling Identify improvements and build smarter in AI-powered environments Proactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processes Notice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of our agentic workflows Leverage AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gains Develop and maintain documentation Keep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale Ensure appropriate documentation and controls are in place across all administered platforms Partner across the organization Work closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutions Support cross-functional partners with data, testing, and operational tasks Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in a systems administration, technical operations, or related role Experience with system user management and user access provisioning Working knowledge of HTML, JavaScript, and CSS Experience working with Google Sheets or similar Foundational data literacy like reading reports, interpreting and understanding data structures, and running basic queries Preferred qualifications Curious and collaborative–you dig into root causes, lift others as you go, and give help as freely as you ask for it Background in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environment Experience with sales enablement LMS or CMS platforms such as Skilljar or Highspot Familiarity with tools like Asana or similar project tracking platforms Familiarity with building automations, APIs, scripts, or agents to streamline operational workflows Experience with Google Apps Script Experience building or maintaining homegrown web applications Experience with Git, CI/CD, and deploying to production environments Experience building modern full-stack technologies using Next.js, React, and Tailwind CSS.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Alliances and Channels team drives growth by building and scaling go-to-market (GTM) partnerships with world-class professional services firms, including global systems integrators (GSIs) and consultancies, alongside strategic technology leaders like AWS, Salesforce, and Adobe. Our mission is to provide users with a comprehensive ecosystem of technology and industry expertise, ensuring Stripe and our partners build high-growth, mutually beneficial businesses. We bridge the gap between Stripe’s platform and the specialized solutions our users need to scale globally. What you’ll do As the Emerging GSI’s Lead, you will activate and incubate a strategic portfolio of GSIs, driving ambitious GTM efforts. You will be responsible for sourcing, co-selling, and identifying opportunities to embed Stripe into GSI partners' products and platforms. A critical part of this role is owning the global business plan for Emerging GSI’s, ensuring mutual revenue growth and strategic alignment across their Payments, Industry, and AI practices. This role is centered on unlocking "sell-through" revenue by strategically embedding Stripe into our partners' proprietary products, platforms, and managed service offerings. Your objective is to ensure GSIs view Stripe not just as a payment processor to implement, but as a core infrastructure component of their own technology stacks and "as-a-Service" offerings. You will demonstrate an understanding of the Stripe Partner Ecosystem and the Stripe sales organization, using this knowledge to identify high-impact opportunities, support successful partner engagements, and ensure the highest standard of operational excellence. Responsibilities Define, enable, and operate the Emerging GSI strategy and global business plan, including associated KPIs, to transform them into high-growth, high-impact GTM partnerships Establish partnership goals and strategic direction while serving as the senior executive counterpart to GSI sponsors Lead the joint GTM strategy, covering strategic priorities, target markets, industry focus areas, joint solution development, pipeline generation, and deal closure Drive the GSI embedded solutions strategy, focusing on integrating Stripe into partner platforms and Managed Services offerings Incubate and scale high-impact pilot programs with select GSIs to validate and refine the embedded model for global deployment Unlock new revenue streams by positioning Stripe as a foundational component of GSI’s BPO, Managed Services, and Products / Platforms Evangelize the embedded model to GSI product leaders, articulating the commercial value of platform monetization through Stripe Cultivate deep executive relationships across GSI industry, payment, commerce practices, product owners, and managed services leads, expertly selling both to and with the partner Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred experience is a bonus, not a requirement. Minimum requirements 12+ years of experience in GSI Partner Sales and GTM, business development, strategic alliances, or platform sales, with a focus on global partnerships Proven track record of building successful joint GTM partnerships and solutions with GSIs Deep GSI expertise, including established executive relationships and a strong grasp of GSI internal structure and decision-making processes Leadership experience across strategy, sales, and solution development, collaborating closely with consulting partners and/or ISVs Understanding of the Managed Services Provider (MSP) landscape and how enterprises outsource functions like fraud and billing Process-oriented mindset with a drive to solve individual challenges while building for scale Exceptional communication and presentation skills, with the ability to engage diverse functional and technical leadership internally and externally Strong track record of exceeding revenue goals, specifically in partner-sourced or sell-through revenue Ability to define and implement new business models (e.g., transforming a professional services relationship into a recurring revenue model through a platform partnership) Preferred qualifications Experience in a Product or Platform partnership role at a top-tier Enterprise Cloud Software firm or within a GSI’s product arm
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with engineers, designers, and product managers to design and build highly scalable and secure consumer experiences that process billions of dollars per year Design and build APIs, services, systems and experiments that evaluate the effectiveness of new and existing product features against critical business metrics Coach and mentor junior engineers, assist in hiring, and partner to develop team culture/best practices Participate in all parts of the software development workflow to improve engineering standards, tooling, and processes Operate at the intersection of data science and software engineering - apply state of the art data analysis tools and ML to understand/improve product and user behaviors Build software including creation, modification, and testing of source code written in Ruby, JavaScript, Typescript, and JVM languages Who you are Minimum requirements 6 years of Software Engineering experience. Position also requires the following: 6 years of experience in building software with Typescript, Javascript, and Ruby; 4 years of experience in building web or mobile applications; 3 years of experience with SQL databases; 2 years of experience in writing technical design documents; and 1 year of experience in designing and implementing large scale consumer payment experiments. Salary: $190,400 – $285,600/yr. This salary range represents the base salary range for the role and any sales commissions / sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% remote work permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY23 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Go-to-Market (GTM) Planning Strategy and Operations team works at the intersection of corporate planning, GTM Strategy, Product, GTM and Regional Strategy and Operations with responsibility for ensuring that we land the Stripe annual rhythm in a smooth and timely manner. This entails three main pillars: • Building and landing foundations (tooling, process, and strategic changes) for next cycle • Ensuring budgets, territories, targets, comp plans, reporting, and enablement are delivered to GTM in a timely manner • Effectively managing in-year Account, Territory, Quota, and Adjustments Within this organization, the Central Policy and Operations team owns the processes, systems, and automation that power territory management, account placement, segmentation, and business adjustments at scale—processing over 10,000 account movements per month and operating critical workflows that serve the entire GTM organization at scale. What you’ll do We're seeking an experienced systems practitioner to own the end-to-end processes, Mechanization and Automation pillar for Central Operations end-to-end. In this role, you'll be the person who wakes up every day focused on ensuring our support tooling has a clear roadmap, our processes are documented and AI-enabled, and our operational systems are built to scale without adding headcount. You'll take ownership of how we design, build, and evolve the systems that underpin Stripe's territory, segmentation, quota, and adjustment infrastructure. This means moving beyond maintaining what exists today—you'll architect what comes next. You'll drive the transition from legacy tooling toward Stripe-native solutions, reduce contractor dependency through intelligent automation, and ensure every process is auditable, documented, and delegatable. This is a role for someone who understands the difference between automating a broken process and redesigning it before automation—and has the experience to know which one to do when. Additionally, being able to work cross-functionally at 500-foot collaboration and working at 20,000 feet as needed. Responsibilities Own the process and tooling roadmap for Central Policy and Operations independently, setting short-to-medium-term strategic direction and aligning investment to areas of greatest need Drive cross-functional initiatives across GTM, Finance Systems, and Data Engineering to align territory, quota, and adjustment data for AI enablement Architect the path to transition off external tools toward Stripe-native tooling—building the business case, influencing resource allocation, and measuring ROI Design and implement automation for Account Team assignments, User Segmentation updates, and Manager and Approval workflows in Salesforce to reduce manual intervention and contractor dependency Build audit frameworks, compliance metrics, and governance processes for scaled systems (Territory Assignments, Quota, Workflows, Adjustment Approvals) Establish documentation, process architecture, and AI-ready task design that enables leadership visibility, vendor onboarding, and repeatable delegation Anticipate system integration risks and resolve them before they become escalations—including cross-system data movement between Salesforce, territory engines, and reporting infrastructure Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10 or more years of experience in business operations, systems development, technical program management, or a related discipline with demonstrated progression in scope and complexity Proven track record of owning and delivering end-to-end systems or tooling programs in a cross-functional environment—from business case through implementation and ongoing optimization Strong SQL proficiency and experience with data architecture, pipeline design, or systems integration work Experience leading process redesign and automation initiatives that delivered measurable operational efficiency or cost reduction Demonstrated ability to influence senior stakeholders, build investment cases, and drive decisions across functions without direct authority Effective communicator who can translate complex technical concepts for non-technical audiences and leadership, and translate business requirements into system specifications Preferred qualifications Experience with Anaplan, Salesforce, Approval Workflows, or Process design and administration, configuration, or development (flows, automation, data management) Familiarity with territory management, sales operations planning cycles, or GTM systems at scale Background in designing processes for AI enablement—structured documentation, task decomposition, and governance frameworks Experience managing vendor relationships or coordinating with external implementation partners