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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The GTM Product Marketing team sits within Stripe's Product Marketing org. We make sure Stripe sellers walk into every conversation prepared, confident, and armed with the right story. As Stripe's center of excellence for general product enablement, we set the standard for how sellers learn and pitch our products, drive consistency across product suites, and act as Marketing's Voice of the Field — surfacing seller insights to sharpen upstream messaging and positioning. We translate product value into seller-ready narratives, resources, and enablement — and we measure our impact on seller confidence and how effectively our teams pitch, qualify, and close. Stripe's Commerce Experiences products (Optimized Checkout Suite, Link, Terminal, Agentic Commerce) help businesses convert more customers across every channel — from online checkout, to digital wallets, to in-person commerce, to the emerging world of AI-driven shopping. We're looking for an exceptional GTM product marketer to bring Stripe's story to market. In this role, you'll be the connective tissue between product, marketing, and the field. You'll translate complex commerce and checkout capabilities into compelling narratives and seller resources that resonate with our users and drive adoption. You'll equip customer-facing teams to confidently pitch all our solutions, answer technical questions, and speak to the roadmap. You'll also elevate seller and field insights to refine product positioning and messaging. What you’ll do As the GTM PMM for Commerce Experiences, you’ll need to quickly build a deep understanding of Stripe’s Commerce Experiences products, buyer personas, and differentiation. You will: Own the content development and GTM enablement strategy across the sold funnel — creating seller-ready resources (pitch decks, FAQs, value props, talking points) that translate product positioning into clear, differentiated customer value propositions for enterprise, mid-market, and platform buyers. Partner with Market Intelligence to monitor and understand commerce, checkout, and emerging agentic commerce market trends, competitive dynamics, and seller-facing competitive narratives — synthesize insights, and leverage these to build differentiated positioning. Design and deliver training programs that build seller expertise across the Commerce Experiences portfolio. Prepare sellers for major product launch events like Stripe Sessions, and to understand the details of the roadmap product is building. Leverage data and insights to identify enablement and knowledge gaps, prioritize asset development, launch new content, and measure effectiveness on seller confidence and other KPIs. Surface field insights on a regular cadence — through monthly readouts and structured retros — to inform core PMM positioning and product roadmap. Minimum requirements 3+ years of product marketing experience, preferably in B2B tech. Direct experience with checkout, ecommerce, digital wallets, agentic commerce or other commerce platforms is strongly preferred. Experience with Enterprise sales cycles and technical products. Excellent communication and presentation abilities, with a proven track record of distilling complex strategies into clear, compelling narratives. Strong stakeholder management skills. Ability to move quickly without compromising attention to detail or polish. A self-starter who thrives in fast-paced, ambiguous environments and can manage multiple priorities simultaneously. Comfort with data-driven decision making and measuring marketing impact. Ability to collaborate effectively with stakeholders across Product, Sales, and Marketing, and contribute to alignment on shared goals. Preferred qualifications Demonstrated comfort working with, and presenting to, senior leaders across a variety of disciplines. Strong collaboration skills, a tendency to seek and share alternative views, and an ability to earn stakeholder confidence Experience using or building AI-powered tooling to accelerate seller productivity or content development.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. Responsibilities Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends, using insights to inform recruiting strategies and address potential challenges Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams across the US, LatAM and Canada Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills Strong ability to build relationships with senior leaders and effectively influence decision-making processes Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes Flexibility, adept at shifting tasks and priorities in response to changing circumstances Preferred Qualifications Proficiency with Applicant Tracking Systems (ATS), such as Greenhouse, Lever, or similar platforms Experience leveraging sourcing and CRM tools (e.g., Gem, LinkedIn Recruiter) to build and manage talent pipelines Strong working knowledge of recruiting analytics and reporting tools to drive data-informed hiring strategies Familiarity with scheduling, communication, and collaboration tools (e.g., GoodTime, Slack, G Suite) Ability to quickly adopt new recruiting technologies and optimize workflows for scale
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments online and in person, embed financial services, power custom revenue models, and build a more profitable business. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds and protects Stripe’s reputation and influence across the world. We’re looking for a highly entrepreneurial and creative professional to lead our regional communications as we grow our business across the Asia-Pacific region. What you’ll do The ideal candidate is both strategic and hands-on. They’re an exceptional strategist, with a proven ability to synthesize a wide range of inputs and perspectives into an effective game plan. They’re entrepreneurial and pragmatic, enjoying the adrenaline rush of shipping ambitious projects at pace and keen to invent new approaches rather than reverting to the familiar. They have a deep understanding of regional issues and economic trends, and an understanding of how financial infrastructure drives growth. They’re an excellent manager and coach, able to accelerate the development of high-performing colleagues. Responsibilities Define and own our communications strategy for the APAC region, including our Singapore headquarters and Southeast Asia and India , building the right approach to support the growth of our users and of Stripe’s business in the region. Develop and execute creative, high-engagement communications initiatives . Use a first-principles approach to build creative campaigns that strengthen our reputation in the region and advance economic growth. Work closely with Stripe users and partners to infuse their voices into campaigns, news announcements, and other activities. Develop and maintain relationships with Stripe users, influencers, reporters, and opinion formers. Manage our team of APAC country comms leads , including our leads for Australia and New Zealand, Japan, and Greater China. Who you are Minimum requirements 12+ years of relevant working experience in communications. Stellar writing ability. Deep knowledge of the APAC region (preferably including experience working across Southeast Asia and/or India). An excellent people manager and coach. Strong corporate communications experience, including issues management. You should include these in your application: Resume or LinkedIn profile. Writing samples are always welcome. Any information you think would be most useful for us in understanding your background and accomplishments. Location : Singapore (currently residing, or willing to relocate). Sydney may be considered for a candidate with an extraordinary skill set. This role requires regular in-office presence to foster collaboration, connection, and team impact.
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for presales within the organization Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Serve as an executive champion and lead EBCs with important customer base Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities Drive collaboration across teams to influence and unify stakeholders at all levels of the organization Lead and support the team in complex evaluations, problem solving and challenging customer environments Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Act as an escalation point for pre-sales and post sales technical issues that arise Minimum Requirements You must have at least 6+ years of pre-sales leadership experience and 16+ years’ experience within a technical sales function A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses Experience working with Enterprise, Digital Native, SaaS Platform business models Energy, enthusiasm, and passion for making customers successful Previous technical sales experience with APIs and/or payments industry experience Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars. Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for: Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management Payroll — accurate, timely compensation for Stripe employees across APAC and EMEA Monetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise users Controllership — BLR — accounts receivable support, bank account management, and entity-level financial controls The Role As Head of Finance Operations, Bangalore , you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India. This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale. What You'll Do Lead and Grow the Bangalore FinOps Organisation Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development Translate Global Strategy into Bangalore Execution Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions Drive Operational Excellence Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it Build Scalable Infrastructure Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure Steward Risk and Controllership Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment Proactively identify control risks, escalate with appropriate urgency, and own remediation Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities Influence Stakeholders at Scale Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily Who You Are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth) Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity Track record of driving AI and automation adoption within Finance Operations or Shared Services Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing Bachelor's degree in Finance, Accounting, Business, or a related field Preferred Qualifications Experience at a high-growth technology company or fintech Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents Experience leading distributed teams across multiple time zones with US/global counterparts Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations What Makes This Role Exciting Build at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team Senior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums Transformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like AI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives Global career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) provides operational leverage and expands the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Our support experience leverages deep understanding of our products, the financial industry and money movement, and our customers' products and users, and requires us to invest significant resources into building this experience ourselves with talented teams of Stripes. What you'll do As a Head of Learning and Quality, SDC, you will be responsible for building the strategy for both the spaces of Training, Learning, and Development and Quality, hiring and growing the teams, executing per plans, and playing a critical role in building a world-class organization that learns continuously and delivers excellent quality output. For Learning and Enablement, you will ensure a high and consistent bar for learning and development across all stages of the employee lifecycle, from onboarding to professional development that supports Stripe's broader strategies. You will work closely with Ops leaders from different lines of business and central Enablement and Training teams to customize training needs and build a robust training program that will support SDC scale and growth. For Quality, you will need to collaborate effectively with Global Central Learning team to build the relevant quality audit frameworks that will be applied for different lines of business, plan and hire quality analysts, perform rigorous quality analysis, share findings and insights, and work with Ops leaders across the organization to keep pushing the bar on overall quality. This role will also be pivotal in building robust feedback frameworks for product, process, and workflow changes that improve the overall performance of the business. Responsibilities Be responsible for delivering high-quality training for all lines of business for SDC globally—own the complete management of our L&D programs: facilitation of onboarding and training curricula, auditing our training processes, conducting gap analysis, and evaluating the impact of learning interventions Build training frameworks, work with Ops leaders for an execution strategy, work with cross-functional partners to influence content strategy, and measure training effectiveness Coordinate a growing team of on-site and remote facilitators, SMEs, coaches, and QAs Work closely with Stripe learning teams to define both the long-term strategy and the short-term tactics for high-impact training initiatives Conduct assessments and analysis to identify and address new development needs Build and execute a robust professional development framework for SDC, driving both improvements in growth within Stripe and reducing churn Be responsible for identifying and building a robust quality audit framework for various operations at the SDC Rigorously measure quality of operations, share insights and corrective actions with Ops Leaders, and ensure that the bar for quality keeps going up Partner closely with all Ops Leaders of various lines of business in continuously identifying evolving needs in areas of training and quality, and cater to the needs. Build strong relationships with cross-functional leaders to ensure consistency across Stripe and share and learn from best practices. Develop and manage various processes necessary to allow the Quality and Training organization to operate effectively. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have 12+ years of experience setting up and leading Quality teams or Training teams or both. You have prior relevant experience in a high-growth technology company. You have proven success building processes and training systems that deliver consistent, high-quality results and are adept at balancing operational rigor and systems thinking with a human-centric approach to education and culture building. You have proven experience in building a strong Quality assurance organization, measuring ops delivery quality and improving it. You are comfortable working within ambiguity while building processes and programs at scale. You have a strong operational background and a track record of making data-driven decisions to problem solve amidst fast-paced and highly ambiguous environments. You have strong experience in building teams, managing managers, developing people, and creating a strong identity and culture. You have experience working with multiple operational teams with highly complex products, working across global time zones, and lines of business. You have experience in running a centralized organization, getting buy-in from senior stakeholders, and bringing a vision to life. You have excellent written and verbal communication skills and an ability to articulate complex topics in an easy-to-consume way. You have business proficiency in written and spoken English.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems. What you’ll do We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship. Responsibilities Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person events Partner with Demand Generation Systems to build, buy, improve, and support the technology for digital marketing campaigns, in-person events, and sales development Ensure that we accurately route and progress leads to match sales coverage decisions, demand marketing strategies, and agreed upon timelines Ensure that we generate and maintain sufficient account coverage and quality of sales contacts and marketing database subscribers for sales and marketing outreach Ensure that we produce digital marketing campaigns with velocity and at the highest quality Serve as the senior marketing operations voice in cross-functional workstreams with Sales Development, Sales Operations, Revenue, and Regional Marketing teams Build, develop, and retain a high-performing marketing operations team Set strategic direction, objectives, and key results for the Marketing Operations organization, aligned to broader marketing and Stripe-wide objectives and key results Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.) 5+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams 3+ years of working in a global B2B company with hundreds of marketers and sales development representatives Demonstrated ability to design and scale operations organizations, including structuring teams and managing through ambiguity Experience leading programs across multiple functional areas simultaneously Track record of driving measurable improvements in B2B marketing operations Strong cross-functional influence and ability to drive alignment at senior levels across Sales Development, Sales Operations, Revenue, and Regional Marketing Strong analytical skills, including the ability to use data to diagnose operational problems, set targets, and evaluate program outcomes Ability to build working prototypes and demos with AI to solve marketing operations challenges Prior responsibility for launching AI solutions to sales development or marketing teams Preferred qualifications 15+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.) 10+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams 5+ years of working in a global B2B company with hundreds of marketers and sales development representatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our APAC Marketing mission is to engage priority audiences through impactful and relevant marketing campaigns and events, to drive growth in adoption of Stripe's solution offerings across the region. Our South East Asia (SEA) Marketing mission is to partner closely with the Go-To-Market (GTM) organization—including Sales, Sales Development, Solutions Architects, Partnerships, and Policy teams—to accelerate Stripe's growth across SEA's diverse and fast-growing markets. SEA is one of the most dynamic opportunities for digital commerce and financial infrastructure globally, spanning a rapidly expanding digital economy across Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Vietnam. As the SEA Marketing Lead, you will build and own the regional marketing function at one of the most consequential moments in Stripe's APAC expansion. What you'll do As the South East Asia Marketing Lead, you will own an end-to-end marketing strategy for SEA, driving pipeline, brand awareness, and revenue contribution across the region's priority markets and segments. You will operate as the SEA marketing owner, partnering closely with Sales, SDRs, Solutions Architects, Partnerships, and Comms to design and execute programs that resonate with the region's unique market dynamics—from Singapore-headquartered enterprises expanding globally to high-growth digital startups and cross-border commerce players across emerging SEA markets. Responsibilities Develop and own Stripe's South East Asia marketing strategy, aligning programs to regional GTM priorities across key markets including Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Korea. Drive measurable full-funnel impact—pipeline creation, deal acceleration, customer acquisition, expansion, and long-term engagement—across the entire customer lifecycle journey for target segments and verticals in SEA. Build deep, trusted partnerships with SEA Sales, SDR, and Solutions Architecture teams; co-develop market-specific GTM plans with sales leadership and ensure disciplined pipeline follow-through. Partner with APAC Demand Generation, Product Marketing, and Comms to develop locally relevant messaging, content, and campaigns tailored to executive buyers, technical decision-makers, and line-of-business leaders across SEA markets. Drive Stripe thought leadership and brand differentiation, positioning the team as a strategic partner to internal and external stakeholders. Design and execute field marketing programs—including account-based marketing (ABM), executive roundtables, industry forums, third-party conferences, and curated field events—at both regional and market level. Translate Stripe's platform capabilities—payments, financial infrastructure, APIs, and ecosystem partnerships—into locally differentiated value propositions that address SEA-specific trends, regulatory environments, and business models (e.g., super apps, digital wallets, cross-border commerce, embedded finance). Build and nurture strategic regional ecosystems, including technology partners, industry associations, VCs, accelerators, and media platforms, to expand Stripe's reach and influence across target segments and verticals. Track, analyze, and communicate program performance with rigor; continuously optimize programs for efficiency, scale, and revenue impact while contributing best practices to the broader APAC and global marketing playbook. Surface market intelligence on emerging industry trends, competitive dynamics, and whitespace opportunities to inform product positioning, GTM strategy, and leadership decisions for SEA. Who you are We're looking for someone who meets the minimum requirements to be considered for this role. Preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant B2B marketing experience, with a strong focus on field marketing, demand generation, ABM, or integrated marketing, including 5+ years focused on South East Asia markets. Demonstrated ability to design and execute regional marketing strategies that deliver against full-funnel metrics including pipeline creation, acceleration, and expansion. Proven experience marketing to enterprise, mid-market, or high-growth startup customers across diverse SEA geographies, with understanding of the region's economic, cultural, and regulatory environments. Hands-on experience with content development, executive engagement programs, vertical events, ecosystem partnerships, and multi-touch integrated campaigns. Strong cross-functional leadership and collaboration skills, with a track record of working closely with Sales, SDRs, Solutions Architecture, and regional stakeholders through joint planning and execution. Experience operating as a regional marketing owner while leveraging centralized demand generation, product marketing, and agency resources to scale programs efficiently. Proven ability to scale marketing impact through effective leverage of agency, media, and contractor resources. Solid understanding of CRM systems, funnel reporting, and data-driven marketing execution; familiarity with ABM frameworks and enterprise buying motions. Strong written and verbal English communication skills; proficiency in one or more additional SEA languages (Bahasa Indonesia/Malay, Thai, Filipino, or Vietnamese) is a plus. Based in Singapore, with willingness to travel across SEA markets as needed. Leverages AI tools to automate routine tasks, build target lists, and personalize outreach, while maintaining rigorous standards for accuracy, data privacy, and brand alignment. Preferred qualifications Experience marketing platform, API-driven, SaaS, fintech, or cloud-based solutions to enterprise or digital-native audiences in SEA. Strong understanding of SEA-specific digital economy trends, fintech regulation, cross-border commerce dynamics, and embedded finance opportunities across key markets. Excellent program management skills, with the ability to manage multiple complex, market-specific initiatives across verticals and stakeholders simultaneously. Strong analytical capability, with the ability to translate performance data into actionable insights and strategic recommendations. Experience working with industry associations, consulting firms, system integrators, government bodies, or ecosystem partners to amplify reach and credibility across SEA. Startup mentality: bias to action, high adaptability, and operational discipline in a fast-evolving, high-growth environment. Creative, resourceful, and committed to operational and creative excellence.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team generates customer insights that shape Stripe's product strategy and leads go-to-market across our suite of products. It's a highly cross-functional role—we partner closely with Product, Engineering, Sales, Partnerships, and Demand Generation, and we work across the entire product lifecycle: from helping shape what we build, to driving launch and commercialization, to growing adoption post-launch. Market Intelligence is embedded within Product Marketing and provides product and GTM leadership with the insights, analysis, and recommendations needed to sharpen product-market fit and position Stripe effectively in the market. What you’ll do We're looking for a leader to manage the Market Intelligence team, define how it interlocks with partner functions across Stripe, and lead strategic initiatives to strengthen our market position. In this role, you'll be the connective tissue between market signals and Stripe's most critical product and GTM decisions—clearly articulating priorities that inform what we build and for whom. You'll partner with senior leaders across Product, Engineering, Sales, and Marketing, manage a team of market intelligence analysts, and communicate complex ideas in ways that drive real decisions. Success in this role requires equal parts analytical rigor, storytelling, and the ability to operate fluidly between high-level strategy and ground-level execution. Responsibilities Define the direction and operating model of the Market Intelligence team at Stripe Contribute to company-wide decision-making and roadmap prioritization by partnering with product operations and product management Work cross-functionally to ensure market intelligence materials are discoverable, actively used, and meaningfully inform decision-making Lead ongoing market research and competitive analysis, including tracking industry players' go-to-market strategies and messaging Manage and develop a team of market intelligence analysts Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of product marketing or market intelligence experience, with a strong preference for candidates with experience working in B2B settings Demonstrated track record building and scaling a market intelligence program, including tools, processes, and regular executive-level reporting Proven ability to work cross-functionally to drive results Ability to leverage data to proactively identify opportunities and deliver impactful recommendations Preferred qualifications Experience in fintech, payments, financial infrastructure, or developer-facing platform companies, with a strong grasp of how payment and revenue management products are bought and sold Experience marketing to enterprise buyers or technical decision-makers, with an understanding of complex, multi-stakeholder sales cycles MBA or advanced degree in business, marketing, or a related field, or equivalent experience at a top-tier consulting, strategy, or technology firm
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Sales Development is a customer-facing team that connects prospective customers with Stripe. The AMER Sales Development org generates roughly 60% of Stripe's overall sales pipeline through a hybrid inbound and outbound motion, using a multi-touch, multi-method strategy that includes personalized email, LinkedIn outreach, video prospecting, and phone calls. The team covers every market segment, from startups to enterprise, and partners closely with Sales, Marketing, and Sales Development Systems to keep pipeline generation aligned with go-to-market priorities. What you’ll do The role is an operator-builder and change leader: redesigning AMER Sales Development for an AI-first future while raising the bar for human discovery, qualification, user engagement, pipeline progression, and seller handoffs. The leader will partner with AMER Sales, Marketing, Operations, and Sales Development Systems to turn automation capacity into higher-value commercial work and a healthier pipeline. The Head of AMER Sales Development leads the Core AMER Sales Development team across inbound and outbound motions. This leader directly manages managers and owns qualified pipeline, SQOs, ONR contribution, and talent progression into the wider Sales organization. Responsibilities Lead the AMER Sales Development org through a team of sales development managers, who in turn manage the SDRs driving roughly 60% of Stripe's overall sales pipeline Set segmentation and coverage strategy across startups, digital natives, commercial, and enterprise accounts, and direct how managers structure their teams to pursue the right leads and accounts for quality and volume Own outbound strategy for AMER, including target markets, account and contact prioritization, and multi-touch outreach across email, LinkedIn, video, and phone, and translate that strategy into direction for your managers Partner with AMER sales leadership, Marketing, and Sales Development Systems to align pipeline targets, lead routing, and tooling (including agentic outreach and account intelligence systems) with go-to-market priorities Develop and coach sales development managers directly, building their people management and pipeline strategy skills, and build bench strength and succession plans across the AMER SDR org Manage the org against opportunity count and cumulative revenue generation, reviewing manager-level performance and reallocating coverage or adjusting strategy where the data points to it Represent Sales Development in AMER sales leadership planning, bringing an operator's view of pipeline health, capacity, and org productivity Who you are You have 10+ years of relevant commercial leadership experience in Sales, Sales Development, Revenue Operations, Enablement, lead qualification, or a related function. You have led leaders at scale and can demonstrate how you have developed managers, built a leadership bench, and delivered ambitious outcomes through a multi-layer organisation. You have deep experience across inbound and outbound sales-development motions, including qualification, routing, handoff, conversion, pipeline quality, and commercial performance management. You are AI-first in your approach to operating-model design: you can apply automation and agents pragmatically while protecting user experience, quality, and sound human judgment. You have a record of improving qualified pipeline, SQOs, conversion, progression, and revenue impact—not activity volume alone. You are highly analytical and can use funnel, capacity, and outcome data to diagnose problems, make trade-offs, and drive execution. You have strong cross-functional influence and know how to work with Sales, Marketing, Growth, Operations, and systems teams to create shared plans and accountability. You are comfortable leading through ambiguity, taking informed risks, and driving necessary change with clarity, urgency, and care for people. You communicate clearly, operate with high integrity, and take ownership for outcomes. Minimum requirements Leader of leaders: proven manager-of-managers leadership, including manager development, organizational design, and accountability through layers. AI-first operating leadership: ability to redesign roles, workflows, and capacity around agents and automation while protecting user experience, quality, and sound human judgment. Full-funnel ownership: a record of improving qualified pipeline, SQOs, conversion, progression, and revenue outcomes—not activity volume alone. Commercial partnership: credibility with Sales and Marketing leaders, including source-mix planning, shared funnel accountability, and seller-handoff design. Operating rigor: strong data fluency, consistent management systems, weekly performance reviews, and the ability to separate scalable standards from appropriate experimentation. Talent builder: demonstrated ability to develop managers, SDR and internal candidates into future commercial leaders. Stakeholder management: ability to navigate complex cross-functional relationships, build consensus with Sales and Marketing leadership, and maintain alignment across competing priorities. Preferred qualifications Experience leading AI-assisted sourcing or SDR-in-the-loop workflows. Experience with MEDDIC-style qualification, pipeline defibrillation, aging-pipeline recovery, or later-funnel commercial support. Experience developing internal AE talent into people leaders or Sales Development managers. Deep familiarity with AMER segment design, field-sales coverage, vendor operations, or commercial-systems partnerships. Why this role matters AMER Sales Development is entering a period of meaningful change. AI-assisted sourcing can free capacity for stronger user conversations, better qualification, and deeper progression support—but only if the operating model, manager expectations, and partner relationships evolve with it. This leader will set that direction, build the organisation to execute it, and create a stronger commercial engine and talent pipeline for Stripe.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The world is having a monetization moment – every ambitious company is replatforming their billing solution in response to AI. Stripes Billing is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe’s portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process and helping companies not get left behind in the AI era. What you’ll do As the Head of Sales Stripe Billings, APAC you will use your leadership and management skills to manage and grow a team of Account Executives to help drive growth of Stripe Billing for sellers across the entire APAC region. You will build and lead a team of Singapore, AUNZ, SE Asia, and Japan sellers, while collaborating with the core sales leadership, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will own the coaching, development, and performance of your team, driving the forecast of the region. You will be instrumental in leading in-depth product discussions with existing and prospective customers and building and executing against our go-to-market strategy. Responsibilities Recruit, develop and lead a team of product sales executives focused on the SaaS business within the APAC region. Create go-to-market plans and solutions to meet our customer needs, in collaboration with Product, Sales, Finance and Marketing stakeholders. Manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for driving revenue, increasing attach rates, and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Get hands on engaged in the largest, most strategic opportunities, leading executive relationships and helping the team win new customers. Inspire, motivate, and enable individual development to promote career growth of direct reports. Lead with clarity and context with a compelling plan in line with Stripe’s direction. Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyse results and make recommendations for action in a timely manner. Constantly innovate and improve programs and program management mechanisms, suggesting new ideas, sharing best practices, and improving the business and customer engagement model. Who you are You are a seasoned technology sales leader with 15+ years in tech sales (including 5+ years managing teams) and strong domain expertise in payments, billing, tax, or related SaaS. You excel in high-growth, enterprise-facing environments hiring and coaching Account Executives, driving ambitious revenue and attach-rate targets, and leading strategic, product-led deals. You move fluidly between hands-on deal execution and building repeatable GTM plays, collaborating across Product, Marketing, Finance, and Sales to align strategy and measure impact. Minimum requirements 15+ years of technology sales experience with 5+ years of people leadership experience. 5+ years of experience in payments, billing, tax, or relevant SaaS industry. Experience leading sales, new business and operations in an early stage, high-growth technology environment Ability to hire, train and coach a high-performance sales team Ability to build relationships with strategic client and industry thought leaders Demonstrated passion for Stripe’s mission Preferred qualifications Prior experience in Billing, Finance, Tax, or other relevant SaaS product field Prior experience at a growth stage Internet/software company Prior experience in enterprise sales, partnerships and/or business development
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's growth marketing team is responsible for driving efficient acquisition and activation of millions of businesses globally from solo founders to scaling startups. Paid media is a critical pillar of our self-serve acquisition strategy. The paid media team manages significant investment across search, social, video and other channels to acquire developers, founders, and operators who will build on Stripe. We partner deeply with growth, data science, analytics, data engineering, creative, finance and other marketers to deliver profitable growth via paid media. What you’ll do As Head of Self-Serve Paid Media, you will own and evolve Stripe's self-serve paid acquisition strategy, managing a team of 5-10 paid media experts and working cross-functionally with leaders across analytics, creative, product marketing, growth engineering, and finance. You'll be responsible for a substantial media budget and accountable for delivering efficient, scalable growth in signups, activations, and revenue. In this role, you'll own the long term strategy for how paid media delivers growth in Stripe’s self-serve business. You'll identify new channels and formats, build measurement frameworks that connect spend to business outcomes, and develop your team into world-class practitioners. You'll partner closely with data science to advance our attribution and incrementality capabilities, and with internal and external creative partners to produce high-performing assets at scale. Responsibilities Own the self-serve paid media strategy end-to-end, including budget allocation, channel mix, and performance targets across search, social, display, video, and other channels Lead, develop, and retain a high-performing team of 5-10 paid media specialists, fostering a culture of experimentation, craft, and growth Drive measurable improvements in acquisition efficiency (ROAS, incremental activations) while scaling total investment Partner cross-functionally with analytics, creative strategy, growth engineering, product marketing, lifecycle, and finance to maximize the potential impact of paid media Improve the measurement capabilities: partner with data science to improve attribution modeling, incrementality testing (geo-holdouts, media mix models), and forecasting Develop and manage the self-serve paid media budget, including pacing, forecasting, and executive reporting Identify and scale emerging channels and formats Represent paid media performance and strategy in leadership forums and to diverse stakeholders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in performance marketing or paid media, with at least 3 years leading a team Demonstrated experience managing large-scale paid media budgets with accountability for business outcomes through to revenue (i.e. not just top of funnel) Strong analytical foundation: understand attribution, incrementality testing, LTV and data-driven optimization Experience in B2B SaaS, developer tools, fintech, or high-growth technology companies Track record of building, developing, and retaining high-performing marketing teams Creative sensibility: you have a strong POV on what creative works best for each platform and the level of creative velocity and quality that is required Experience working cross-functionally with data science, engineering, creative, and finance partners to deliver growth Preferred qualifications Experience with self-serve or product-led growth models where paid media must drive not just leads but product activations Background in international paid media strategy, including managing campaigns across multiple markets and languages Experience building or advancing measurement capabilities such as media mix models, geo-based incrementality testing, or multi-touch attribution systems Comfort operating in a fast-paced, metrics-driven culture