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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Risk Operations Enablement team sits within the Risk Operations org and is responsible for building and operating the core business and strategic programs that are critical to Risk Operations. These programs range from operational excellence initiatives to high-priority, cross-functional initiatives that typically require partnering across broader Risk (e.g., Risk Product) and risk-adjacent (e.g., Policy) teams. More specifically, we both lead initiatives to make step changes in the Risk User Experience and devise and execute strategies to ensure that a wide range of missing-critical business processes are effective at achieving our dual goals of preventing bad actors from exploiting our systems and delivering an exceptional user experience for legitimate users. What you'll do You'll partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high-priority problem spaces that change the trajectory of Risk Operations. You'll also partner across Risk Operations to deliver and measure processes that enable operational excellence at scale within the Risk Operations org. Responsibilities Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects Design and launch programs that lead to step-change improvements in our operational processes and business outcomes Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness Embody our Operating Principles and foster our values and culture Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in risk program management, strategy, management consulting, business operations, or operations program management The ability to dig deep into the data and think from first principles while delivering the best results Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal Strong program management skills with experience managing end-to-end execution of projects and programs that have transformed your company's operations Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them Preferred qualifications 2+ years in consulting Experience with SQL or willingness to learn MBA or other graduate degree Prior experience partnering with Product, Eng, and Operations teams preferred
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Security team is dedicated to improving the security of Stripe and its users. Our users trust us with some of their most sensitive information, and we make security a first-class consideration in everything we do. Security concerns are ever-evolving, creating an extremely dynamic environment for the Security team. The Security Governance, Risk, and Compliance (SGRC) team at Stripe provides security governance, risk management, and compliance capabilities to allow Stripe to make strategic security decisions, measure our risk and control posture, and represent Stripe Security to internal and external entities. The successful operation of our organization accelerates Stripe by optimizing the communication and expectations of our security program. What you’ll do We're looking for a Security GRC Program Manager with deep expertise in security compliance to serve as the primary interface between Stripe's Security organization and external auditors, regulators, and compliance stakeholders. In this role, you'll represent the Security team in audit engagements, articulate how Stripe's security controls are designed and how they operate, and ensure that compliance obligations across a complex global regulatory landscape are met with consistency and rigor. In this role, you will act as a proxy between external entities like regulators and auditors, and our internal security teams, ensuring consistency in compliance responses and helping maintain a lean and effective compliance program. The ideal candidate is adaptable and finds structure in an evolving and maturing organization. Responsibilities Act as an information security subject matter expert during cross-functional audit engagements, representing the Security team in walkthrough meetings with auditors and regulators Serve as the internal liaison (proxy) between and the Security organization to ensure audits are managed effectively and consistently Create and maintain a central repository of audit evidence artifacts required for compliance with SOC 2, PCI DSS, SOX, and other global regulatory standards Perform security risk and control assessments against common frameworks to ensure compliance with Stripe's Information Security Policy and Standards and applicable regulations (e.g., ISO 2700x, PCI DSS, SOX, NIST, COBIT) Support control owners with guidance on security control design and redesign to ensure continued compliance and effectiveness Facilitate security compliance support for Stripe's legal entities with regulatory obligations, and collaborate with cross-functional stakeholders to track and report on control remediation efforts Support broader GRC team program initiatives, including policy writing, security awareness training, and third-party security risk assessments Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Subject matter expert in information security frameworks, practices, policies, standards, and procedures (e.g., NIST CSF, SOC 2, PCI DSS, ISO 27001/2, or equivalent) 6+ years of experience in Security Governance, Risk, and Compliance or Technology Compliance roles with a strong understanding of audit processes Exposure to global regulatory requirements (e.g., DORA, FFIEC, EBA, NYDFS) and experience integrating them into compliance programs Experience conducting security audits and supporting compliance across complex, overlapping regulatory frameworks Strong program management skills with proficiency in coordinating security assessments and managing multiple stakeholder engagements across time zones Excellent communication skills, with the ability to build relationships at all levels and translate technical security concepts for auditors, regulators, and executive audiences
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Third Party Risk Management (TPRM) team is accountable for defining, maintaining, and overseeing the third-party risk framework, policy, and inventory in accordance with management expectations and best practices. We are focused on assessing and managing risks exposed through our relationships with third parties, adhering to regulatory guidance, and driving operational efficiencies across risk teams. What you'll do In this role, you'll support and maintain a robust framework for identifying, assessing, and managing third-party risks to protect Stripe. You'll partner with cross-functional Risk Domain Owners, Procurement subteams, Legal, and other stakeholders to apply a unified Third Party Risk Framework across risk and compliance areas. You'll maintain the existing Stripe Third Party Risk Program, Policy, and Standards, while further developing new Standards to propel the maturity of the Third Party Risk Program. Responsibilities Maintain the Global Third Party Risk Management Program, Policy, and Framework, ensuring alignment with relevant regulations, standards, and best practices Launch and mature nascent risk domains to increase overall program maturity Design and support an enhanced oversight model for specialized third-party types including Partnerships and Contingent Workers Design and enhance elements of the existing Third Party Risk Framework including offboarding and incident monitoring, among other areas Build and oversee the third-party performance management function and define performance standards, including metric templates and ongoing monitoring activities, to ensure third-party health Design effective reporting to monitor and communicate the third-party risk program status, key issues, and remediation plans to governance committees, senior leaders, and relevant stakeholders Serve as subject matter expert and coordinator of system business requirements among risk domain owners and stakeholders—prioritizing effective requirements (Users First and Risk Focused) Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in risk or compliance roles, preferably third-party risk in a regulated environment Proven experience managing distinct projects and programs, with particularly strong skills in stakeholder management Strong written and verbal communication skills—including the ability to communicate effectively with different stakeholders across the business such as risk domain owners, internal audit, and the broader risk and compliance community Excellent cross-functional collaboration skills, including navigating leadership and interpersonal working relationships Strong organizational and time management skills Ability to handle multiple assignments while comfortably managing ambiguity Ability to assess and analyze data in order to solve problems and draw insightful conclusions Preferred qualifications Previous experience building third-party risk programs Previous experience implementing programs around regulatory frameworks Understanding of risk program elements including policy and risk appetite creation and maintenance Understanding of risk areas such as information security, privacy, business continuity, finance, reputation, operational, and ESG Experience with Tableau or other data visualization tools
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Total Rewards Strategy & Enablement (TR S&E) team translates people strategy into business impact, building the infrastructure, programs, and systems that make Total Rewards work at scale. We're a small, high-leverage team that bridges strategy and execution, partnering with People leadership and cross-functional teams across Finance, Legal, and the business to turn ambiguous problems into durable programs. What you’ll do Stripe's growth strategy depends on operating in more countries, expanding into new products and licenses, and integrating companies that extend what Stripe can offer. The businesses that depend on Stripe, and the customers they serve, grow when Stripe grows. Every new country, product launch, or acquisition requires building People infrastructure that doesn't yet exist. Regulatory compliance, employee experience, and hitting business deadlines all depend on getting it right. We're hiring a Project Manager, Global Expansion to own the People side of Stripe's most operationally complex moves: new entity formations, geographic expansions, and mergers and acquisitions (M&A) integrations, end to end, in close partnership with People, Legal, Tax, Finance, and Payroll. Each project means building employment infrastructure where none exists (payroll, statutory benefits, equity registration, compliance systems, and operational handoffs across a dozen functional owners) on hard deadlines, with no disruption to the people it directly affects. You'll turn ambiguous, multi-stakeholder decisions into structured programs that hold up under regulatory scrutiny and at scale. This is a high-leverage, highly cross-functional individual contributor role for someone who builds from 0 to 1 and thrives where programs, systems, and policy intersect. Responsibilities Own end-to-end project management for entity employment readiness, including intake and scoping, requirements gathering, readiness gates, cross-functional approvals, and go-live and post-go-live handoff to People, Legal, and Finance functions Lead communications and change management across every entity lifecycle event, from kick-off briefings for executive sponsors and functional leads through employee-facing notifications before system cutover, ensuring every impacted audience has the right information at the right time Lead entity-related workstreams in mergers and acquisitions (M&A) integrations, advising on retain/merge/wind-down decisions, managing employer-of-record to entity transitions, and ensuring entity timelines are reflected in broader deal plans Serve as the primary coordination point across People functions (Total Rewards, People Systems, People Operations) and cross-functional leads (Payroll, Tax, Legal, Finance & Strategy, Treasury), aligning workstreams, driving decisions, and holding accountability against program timelines Partner with cross-functional stakeholders to anticipate and manage the full implications of entity lifecycle events before they create downstream risk; proactively surface dependencies, resolve blockers, and escalate where needed Build and continuously improve the infrastructure that makes entity management and employment readiness scalable: intake forms, project plan templates, handoff checklists, standard operating procedures (SOPs) and playbooks for common jurisdictions, compliance trackers, and retrospective documentation that feeds back into process improvements after each go-live Serve as the connective tissue across functional owners , surfacing cross-entity patterns, systemic risks, and program coverage gaps; support People leadership with structured analysis and reporting on portfolio health and entity-specific program decisions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of program / operations management experience, including at least 3 years driving multi-stakeholder, cross-functional programs end to end Demonstrated experience in at least one of: Total Rewards (benefits, compensation, equity, talent mobility), Mergers & Acquisitions, People or Legal Operations, or People transformation programs at a global company A strong track record of taking ambiguous, multi-jurisdictional problems and converting them into structured, repeatable programs — ideally in a scaling environment where you built from 0 to 1 Excellent written communication: you can produce a 1-page exec update, a stakeholder-tailored decision memo, and a step-by-step operator playbook with equal fluency Strong stakeholder management across senior cross-functional partners (Legal, Tax, Finance, People Systems); you know when to push, when to align, and when to escalate Comfort with data and systems — Workday and equity platforms (e.g., Shareworks/Carta) a plus; ability to spec requirements with People Systems A users-first mindset: you obsess over the Stripe employee experience and the operator experience, not just the program artifacts Preferred qualifications Familiarity with financial regulatory or licensing frameworks (such as banking licensing, money transmission, or card network requirements) and/or a demonstrated track record of ramping quickly on complex regulatory context in a new domain Familiarity with statutory benefits/compensation/equity requirements in EMEA, APAC, or LATAM jurisdictions Experience launching People/Total Rewards programs in a new country or legal entity Experience with M&A integrations on the People side PMP, Lean/Six Sigma, or comparable structured-program training
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Total Rewards Strategy & Enablement (TR S&E) team translates people strategy into business impact, building the infrastructure, programs, and systems that make Total Rewards work at scale. We're a small, high-leverage team that bridges strategy and execution, partnering with People leadership and cross-functional teams across Finance, Legal, and the business to turn ambiguous problems into durable programs. What you’ll do Stripe's Total Rewards programs span compensation, benefits, equity, internal mobility/immigration, and mergers and acquisitions (M&A), each with cross-functional dependencies, regulatory stakes, and direct impact on the Stripes they affect. Delivering these programs well takes a Project Manager who develops real subject matter depth, engages with pillar leads as a strategic partner, and brings structure to decisions that aren't always clear-cut. We're hiring a Project Manager to own high-priority Total Rewards projects and programs end to end. You'll work closely with our Benefits, Compensation, Equity, Talent Mobility, and M&A pillars, building expertise in how these programs work and what it takes to land them well. Some programs have established playbooks you'll sharpen; others are less defined and will need you to help shape the approach before you execute it. Across all of them, you'll identify dependencies early, proactively surface and mitigate risks, and keep complex, multi-stakeholder work moving toward clear outcomes. This is a high-leverage individual contributor role for someone who brings both rigor and judgment to every project they own. Responsibilities Own end-to-end project management for high-profile cyclical and transformational Total Rewards projects, from intake and scoping through go-live and handoff to program owners Advise and embed with project teams across the Total Rewards and People portfolio, raising the quality bar and building PM capability across the extended team, not just doing the work yourself Build subject matter expertise across Benefits, Compensation, Equity, Talent Mobility, and M&A — becoming a reliable strategic thought partner to pillar teams on program decisions, not just a tracker of status Build, automate, and continuously improve the infrastructure that makes program management repeatable and scalable: intake frameworks, project plan templates, SOPs, playbooks, and handoff checklists for common program types Leverage AI tools in your daily work and the team's workflows, using them to accelerate synthesis, drafting, stakeholder communications, and documentation, and actively identifying new opportunities to work faster and better Drive cross-functional alignment across People and key partner functions (Legal, Finance, Corporate Technology, and others), creating shared visibility into priorities, dependencies, and blockers Tackle complex, ambiguous program questions with rigor and independence, owning work from problem definition through final recommendation — including defining the approach, monitoring progress, identifying risks early, and putting mitigation in place before issues land Surface patterns and gaps across the program portfolio, translating observations into structured analysis and recommendations for People leadership Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of People project, program, or operations management experience, including at least 3 years driving multi-stakeholder, cross-functional programs end to end, ideally at a scaling or global company A track record of building from scratch: you've created processes, playbooks, or program infrastructure where none existed before, not just improved what was already in place Excellent written communication: you can produce an executive update, a stakeholder decision memo, and a practitioner playbook with equal fluency Strong stakeholder management across senior cross-functional partners: you drive results with a balance of urgency and thoughtfulness, and know when to push, when to align, and when to escalate AI expertise: you default to AI tools for synthesis, drafting, analysis, and communications, and you proactively design workflows that help the team move faster and operate at scale. Analytical fluency: you can work with data to build a credible narrative, identify patterns across a program portfolio, and make recommendations grounded in evidence A users-first mindset: you obsess over the Stripe employee experience and the operator experience, not just the project/program artifacts Preferred qualifications Familiarity with change management frameworks (such as Prosci ADKAR) and judgment about when to apply structured change management vs. lighter-touch approaches Experience building and deploying enablement materials or training resources for cross-functional teams Experience in Total Rewards, People Operations, or an adjacent HR domain Familiarity with PM and collaboration tools (Asana, Jira, or similar) Familiarity with Total Rewards or HR systems (such as Workday, equity administration platforms, or benefits administration tools) PMP, Lean/Six Sigma, or comparable structured-program training
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At its core, Stripe is a treasury company. We are seeking someone great to join our Treasury Finance Transformation team to help us fulfill our mission of building the Global Payments and Treasury Network (GPTN). In order to continue to build novel and powerful products for our users, our own treasury capabilities must be excellent. The Treasury Finance Transformation team comprises execution and delivery experts dedicated to supporting, building, and expanding our treasury capabilities from the ground up. We play a crucial role in analyzing large datasets, evaluating business processes to shape our vision, and driving strategic decision-making to influence business outcomes through cross-functional collaboration. As a project manager on the team, you will ensure seamless coordination and execution by aligning team efforts, managing timelines, and delivering on objectives, ultimately optimizing the efficiency and success of our transformation initiatives. What you'll do We are looking for an experienced PM to play an integral role to lead and drive towards solutions as we develop sophisticated Treasury Finance capabilities. Responsibilities Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. Lead and manage complex projects primarily focused on operational efficiency, governance, and regulatory compliance, ensuring alignment with organizational standards and regulatory requirements across multiple jurisdictions. Develop and implement project plans, optimize workflows, and ensure all stakeholders are informed and engaged throughout the process. Collaborate with cross-functional teams, including legal, finance, and engineering, to assess the impact of operational and regulatory changes and identify areas for improvement in processes and controls. Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. Prepare materials to present to senior management, internal and external stakeholders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A minimum of 6 years of experience in Change Management, gained in management consulting or change management within high-growth tech companies Demonstrated ability to lead complex, cross-functional projects involving multiple stakeholders across various functional areas Strong problem-solving skills with a keen eye for detail, and the ability to understand complex technical products and articulate their value to non-technical audiences Hands-on, adaptable approach with comfort operating in ambiguous environments, taking on varied roles, and collaborating effectively with senior management Curiosity-driven mindset to effectively lead technical teams and subject matter experts Preferred qualifications Knowledge of the payments industry and fintech landscape Familiarity with capital markets and risk management concepts such as financing, investments, and hedging risks Experience writing complex business and data requirements Experience with SQL, Python, or equivalent Familiarity with AI as an enabler of change management
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're a mobile engineering team based in Barcelona, focused on building world-class mobile applications that deliver excellent user experiences for Stripe merchants. React Native is at the core of how we build—it lets us move fast, share code across platforms, and ship high-quality experiences to millions of businesses worldwide without compromise. As a Senior Mobile Engineer on our team, you'll help shape our React Native architecture, set the bar for engineering quality, and play a meaningful role in defining what great mobile development looks like at Stripe. This is a high-impact role where your decisions will be felt across the product—and across the millions of merchants who depend on our apps every day. What you'll do As a Senior Mobile Engineer, you'll own significant parts of our React Native codebase, lead architectural decisions, and help grow the team around you. You'll work closely with product, design, and cross-functional partners to deliver polished, performant mobile experiences. Responsibilities Spearhead the design and development of critical product features, partnering with cross-functional teams to transform complex requirements into seamless, high-performance mobile experiences Champion the integration of AI and cutting-edge development tools to drive efficiency, elevate code standards, and cultivate a culture of AI-assisted engineering Own architectural decisions for the mobile layer—including navigation, state management, native module integration, and performance strategy Drive code quality through thorough code reviews, clear standards, and a strong testing culture Mentor and support junior and mid-level engineers, helping them grow technically and professionally Proactively identify and resolve performance bottlenecks across the JS thread, native bridge, and render pipeline, while scaling our mobile CI/CD infrastructure, release processes, and engineering tooling Act as the primary mobile platform liaison for internal teams, effectively translating requirements into well-scoped mobile initiatives while upholding rigorous standards for code quality and architectural integrity Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional mobile development experience, with a strong focus on React Native Strong proficiency in TypeScript and modern JavaScript Solid understanding of mobile app architecture and design patterns (e.g., Flux, Redux, MobX, or similar) Proven expertise in React Native, encompassing component architecture, performance tuning, and a demonstrated ability to ship and maintain high-quality production applications at scale Excellent problem-solving skills and ability to communicate complex technical concepts clearly Preferred qualifications Experience with Expo (managed or bare workflow) Experience designing and maintaining mobile CI/CD pipelines (e.g., Fastlane, GitHub Actions, Bitrise) Experience building or contributing to mobile SDKs or shared component libraries Experience with backend development (REST APIs and GraphQL) Contributions to open-source React Native libraries or the broader JS and mobile ecosystem Experience mentoring engineers and contributing to a team's engineering culture Familiarity with native iOS (Swift, UIKit) or Android (Kotlin, Android SDK) development Experience working in a remote-first or distributed engineering environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, we want to give every candidate a stellar experience, no matter the outcome of their interview. Our Recruiting Coordination team manages several aspects of recruiting administration to provide a great experience for our candidates, shepherding them through the entire process. Initially on a 11-month fixed term contract, this role will involve playing a key role in the coordination of the interview process across many regions, functions and role types. What you’ll do Responsibilities Schedule high volume interviews for Stripe candidates globally, with speed and efficiency Work closely with recruiters and interviewers in delivering a great candidate experience throughout the interview process Help track candidate progress from initial contact through offer Work closely with other coordinators on cross-functional teams Own the onsite candidate experience, acting as their primary host in the office to ensure a seamless and welcoming experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Highly organized with the ability to prioritize multiple stakeholders and tasks while managing their work time efficiently Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness Preferred qualifications 1+ years of experience in an admin/coordination-based role in a fast-paced environment Ability to be a team player; adept at working with multiple people at any given timeIncredible organizational skills; superb attention to detail Flexibility: able to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity Creative and process-driven: you’re constantly looking for ways to make things work more efficiently Ability to connect and interact with different types of people Project management experience a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe provides regulated payments and financial services products, and also has a number of regulated subsidiaries, including in the United States (Money Transmitter and lending licenses). These licenses have programs of periodic and ad hoc regulatory reporting stemming from license requirements, and are critical aspects of the supervisory mechanisms for these entities. The Global Regulatory Reporting team leads the process by which we report regulatory data externally to regulators in support of our payments licenses. What you'll do In this role, you'll support the Global Regulatory Reporting team by partnering with Legal, Compliance, Accounting, Business and Product, and Data Analytics teams across Stripe to maintain the Stripe North American regulatory reporting program. This includes understanding and documenting the applicable regulatory reporting requirements in the region, implementing systems and processes for comprehensively tracking those requirements for each of the Stripe North American entities, maintaining the end-to-end processes for the collation of data, production of reports, and continuously monitoring compliance to meet the expectations of regulators. Stripe is both a technology company and a financial services company, and you'll need to be comfortable straddling both of those worlds every day. You'll enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. Responsibilities Own end-to-end U.S. regulatory reporting program for digital assets including stablecoin-related financial activities, including defining reporting scope, governance, timelines, and accountability across required regulatory filings Interpret U.S. regulatory reporting requirements applicable to stablecoins, digital assets, payments, and custody, and translate them into clear reporting specifications, data definitions, and execution plans in partnership with Legal and Compliance Manage the full regulatory reporting lifecycle, from data sourcing and aggregation through validation, internal review, sign-off, and timely submission to regulators Ensure regulatory reports accurately reflect stablecoin-specific activities and risks, including issuance, redemption, circulation, reserves, custody arrangements, and transaction flows across on-chain and off-chain systems Design and maintain a robust regulatory reporting control framework, including data quality checks, reconciliations, documentation, and issue remediation to support audit and exam readiness Partner with Engineering, Data, Finance, Compliance, and Legal to improve data lineage, transparency, and automation across regulatory reporting processes as the business scales Own regulatory reporting change management, including assessing the impact of new or evolving stablecoin regulations, product launches, and system changes on reporting scope, data requirements, and controls Develop and maintain regulator-ready documentation, including reporting methodologies, assumptions, data lineage, and process documentation to support supervisory reviews and examinations Serve as the primary point of contact for regulatory reporting matters during U.S. regulatory exams, audits, and regulatory inquiries Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field; equivalent practical experience in financial services regulatory reporting will be considered 4+ years of experience leading the delivery of an ongoing regulatory reporting program within a regulated financial services environment, ideally supporting stablecoin issuance, payments, or custody-related activities Strong understanding of U.S. compliance and regulatory obligations applicable to stablecoins, including evolving federal and state frameworks (including, but not limited to, the GENIUS Act and related Treasury, banking, and payments guidance) Excellent working knowledge of the U.S. payment stablecoin regulatory landscape, with experience engaging directly with U.S. federal regulators (e.g., OCC, Treasury) and state regulators on regulatory reporting, data submissions, or supervisory requests Demonstrated ability to work across complex data environments, including navigating on-chain and off-chain data sources, internal ledgers, and third-party systems to produce accurate, cohesive, and regulator-ready reporting deliverables Experience reading, analyzing, and compiling financial statements, reserve-related data, transaction-level reporting, and other financial regulatory reports relevant to stablecoin and payments activity Background in financial services with direct exposure to stablecoins, digital assets, payments, e-money, or other money services business activities Demonstrated success executing complex, cross-functional programs in fast-growing organizations, with an emphasis on building scalable, repeatable regulatory reporting processes Strong analytical skills and judgment, with the ability to quickly understand novel or ambiguous regulatory and data challenges and drive balanced, risk-aware solutions Ability to operate independently and efficiently in a fast-paced, high-volume, and evolving regulatory environment Proven ability to collaborate effectively across Compliance, Legal, Finance, Engineering, Data, Product, and Accounting teams A strong “culture of compliance” mindset, with the ability to translate regulatory expectations into practical, business-aligned execution without impeding responsible growth Preferred qualifications Experience with stablecoins, digital assets, payments, or fintech platforms Familiarity with regulatory reporting for banks, trust companies, payment institutions, or money services businesses Experience working on Call Reports FFIEC041 and FFIEC031 Experience supporting regulatory exams, audits, or supervisory reviews Exposure to reporting automation, data pipelines, or reporting tools
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Risk Operations team is looking for an experienced analyst to join an industry leading global fraud operations team. This role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China (GCN) users. In addition to executing complex, unified user risk assessments these analysts will work collaboratively with cross-functional teams and stakeholders to expand the impact of the team to scale Greater China (GCN) user risk assessment and support processes. They should have a deep understanding of risk analysis in either fraud, compliance or user policy/TOS, demonstrate excellence conducting complex reviews of high volume/new users, strong analytical skills, comfort engaging directly with users via email/live calls, and experience leading process improvement initiatives in a highly cross-functional & collaborative environment. What you’ll do Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Billions of dollars are processed by Stripe each year and the Fraud Operations team works to ensure that exposure is minimized while facilitating company growth. We are looking for someone passionate about minimizing risk while enabling our Greater China users, conducting in-depth risk investigations across fraud, policy, and compliance, and who has a strong desire to work collaboratively with stakeholders while building and scaling risk investigations and support for Greater China. This position works closely with cross-functional stakeholders across go to market, operations, risk, and product to mitigate financial and ecosystem risk while enabling our users. The right candidate for this role will have a minimum of four years experience conducting complex risk investigations and building & scaling risk processes in a highly collaborative and cross-functional environment, preferably within ecommerce or payments. Candidates should also have experience working closely with cross functional stakeholders to drive investigative and operational process improvements, conduct root cause analysis, and be fluent in written and spoken Mandarin. Responsibilities Conduct unified risk reviews for Greater China users at onboarding; investigating and identifying fraud, compliance, and policy risks. Work directly with users and go to market to build context into business models, validate documentation, and assess supportability. Conduct periodic investigations on high risk accounts to identify and mitigate fraudulent or other high risk behaviors. Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks and build for scale through a collaborative approach with stakeholders. Lead cross functional projects to improve operational processes and tools to enhance detection and actioning of high risk users. Investigate, mitigate, and remediate incidents related to fraud, compliance, or supportability risks. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 4 years of experience conducting complex risk investigations. A minimum of 1 year of experience in leading risk-related projects or initiatives, while effectively collaborating with cross-functional stakeholders. Experience using data to propose creative solutions to both tactical and strategic problems. Creative mindset, strong team orientation, and exceptional problem-solving capabilities. A willingness and ability to challenge the status quo and propose improvements. An aptitude for approaching challenges from the user’s perspective while maintaining a pragmatic and solutions-oriented approach. Professional fluency in both written and verbal Mandarin communication, as this role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China users. Preferred qualifications In depth experience conducting risk assessments focused on either fraud, compliance, and supportability. Risk experience focused on APAC and Greater China, preferably in payments, e-commerce, or fintech. Experience working directly with users to fulfill document requests, onboarding, and risk requirements. Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows. Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Strategic Supportability Operations (SSO) sits within Risk Operations and User Policy Operations. Our team is focused on protecting and advancing Stripe's business, brand, and mission by deploying industry-leading supportability solutions that instill user and partner trust in Stripe, while enabling progressive and sustainable business growth. Unlike other Risk Operations teams, SSO handles the most complex, high-stakes, and ambiguous user business cases—ones that require deep investigation, custom risk analysis, and creative problem-solving at the intersection of user experience, compliance, financial partner requirements, and Stripe's growth ambitions. What you'll do As a Risk Operations Analyst on the Strategic Supportability Operations team, you will investigate and assess complex, gray-area user business cases that require deep risk judgment and tailored solutions. You will go beyond standard procedures to understand the full risk profile of users, develop custom recommendations, and collaborate across internal teams to drive cohesive, well-reasoned decisions. You will also play a key role in identifying patterns across individual cases to improve our processes, policies, and detection systems at scale—bridging tactical casework with strategic, systemic impact across Risk Operations. Responsibilities • Investigate complex, high-risk, and gray-area user business cases, applying deep risk knowledge to make sound, non-binary judgments. • Navigate ambiguity confidently—develop custom, evidence-based solutions where standard frameworks do not fully apply. • Identify and escalate systemic trends across cases, proposing scalable solutions to cross-functional stakeholders. • Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product to develop holistic risk mitigation strategies. • Engage directly with users—in both positive and sensitive conversations—always maintaining a Users First mindset while balancing regulatory and financial partner requirements. • Communicate complex risk findings clearly to internal partners, financial partners, and Stripe leadership. • Contribute to the design and continuous improvement of SSO processes, decision frameworks, and tooling. • Build and maintain documentation, procedures, and playbooks to support team scalability and knowledge management. • Identify gaps in current systems, policies, and strategies, and recommend enhancements through a collaborative approach with stakeholders. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field in a fast-moving environment. • Demonstrated ability to navigate gray-area and non-binary decision-making in complex risk environments. • Strong critical thinking and problem-solving skills, with the ability to synthesize multiple data sources into a coherent risk narrative. • Experience collaborating cross-functionally on complex problems and driving alignment across teams with competing priorities. • Ability to engage directly with users—including in difficult or sensitive conversations—with empathy, clarity, and professionalism. • Strong written and verbal communication skills, with the ability to articulate complex risk findings to varied audiences. • Comfort with ambiguity and fast-paced, constantly evolving environments. • Track record of identifying systemic problems from individual case patterns and driving process improvements. • Deep empathy for entrepreneurs and businesses, and genuine motivation to solve problems that empower them. • The ability and desire to challenge the status quo as a creative thinker who considers problems from a user perspective while being pragmatic and solutions-oriented. Preferred qualifications • Familiarity with compliance or financial partnership relationship management. • Experience with risk assessment and mitigation strategies in a fintech or payments environment. • Working knowledge of data analysis and AI tools to quantify risk and inform decisions. • Background in regulatory compliance within financial services. • Experience developing scalable operational frameworks or playbooks in ambiguous, high-stakes environments. • Knowledge of payment processing systems and associated risks.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do In this role, you will lead a team of Verification Risk Operations Associates dedicated to managing higher‑tier support and internal escalations. Your team will assess onboarding possibilities from a verification and compliance perspective, collaborating closely with Product and Engineering to ensure seamless integration of new users. As subject matter experts in user onboarding and verifications, you will drive initiatives that enhance our verification and risk management capabilities. You will develop a deep, technical understanding of Stripe’s user verifications and compliance policies, systems, controls, and design mechanisms to deliver process improvements and an enhanced customer experience. You will own a prioritized roadmap of verification and compliance improvements and influence Policy, Product, Engineering, and Operations teams to move those changes from proposal to production. As a people manager, you will hire, coach, and develop a team of Operations Associates, set team goals, and use metrics and qualitative signals to measure and guide performance. To be a fit, you will have a strong operations mindset, be comfortable with technical systems and cross‑functional influence, be skilled at navigating ambiguity, and be passionate about delivering an incredible user verification experience while enabling business growth and managing risk. Responsibilities Recruit, manage, coach, and develop a team of in-office Verification Risk Operations Associates Guide your team to handle verifications-related user facing escalations and support internal teams with complex inquiries, guiding cross-functional teams on how to navigate network compliance rules Drive strong operational delivery and process improvement helping to maintain risk detection strategies and business rules that balance risk and customer experience Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members’ performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years of direct people management experience, either in a risk or operations function Ability to partner effectively with internal globally distributed stakeholders Operational background including new process launches / improvements and service delivery Problem-solving skills and comfort operating without clear guidelines Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example Excellent written and verbal communication skills in both English and Spanish Preferred qualifications Experience in payments, e-commerce, or fintech Experience in building and scaling new teams from zero Experience operating in a high growth technology company