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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is building tools to help our users create and scale their businesses, and grow the GDP of the internet. The Workforce Management team at Stripe helps manage our growing support operations network of both internal and external resources by consulting on operational change initiatives, modeling support requirements, and managing workload and resource allocations for an optimal user experience. What you’ll do As a Strategic Capacity Planning Specialist, you will play a key role in designing and maintaining capacity planning models for one of our key user support or risk verticals, with a focus on user experience, budget, utilization, and speed of answer to our users' queries. You will operate in a fast-paced and energizing environment surrounded by top talent, where resilience and openness to feedback will be key to success. Responsibilities Develop and maintain capacity planning models to forecast resource requirements. Leverage forecasting techniques to analyze historical data and market trends, predicting future capacity needs and enabling informed planning decisions. Evaluate potential risks and opportunities regarding model inputs to inform planning decisions. Monitor performance against planned capacity levels and adjust plans as needed, while holding stakeholders accountable for the accuracy of plan inputs. Collaborate with the vendor delivery team and stakeholders to gather information and align planning efforts with Stripe's business goals. Integrate data from multiple SQL databases to automate reporting processes and streamline data collection for capacity planning and forecasting purposes. Communicate planning results and recommendations to senior leadership and stakeholders. Serve as a strategic partner in our intake process, providing subject-matter expertise for any requests affecting resourcing. Analyze production or service delivery data to determine utilization rates and identify areas for improvement. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A Bachelor's degree in Statistics, Mathematics, Data Analytics, Computer Science, Business, or Economics 7+ years of experience in capacity planning for medium to large organizations, as well as workforce management for internal and outsourced workforces (BPO) Strong SQL skills, with experience in data integration and automation for process optimization, alongside knowledge of Tableau or comparable tools to perform data analysis independently Excellent communication and presentation skills Deep understanding of outsourcing practices Preferred qualifications Financial/budgeting background Knowledge of WFM tools
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone What you’ll do As a Support Operations Associate at Privy, you will own the internal systems and workflows that keep our Developer Success team efficient, responsive, and focused. You’ll serve as air traffic control for support requests – triaging issues across our support stack (Pylon, Slack, HubSpot, and more), improving internal workflows, and maintaining CRM and support-data hygiene. You’ll partner closely with Account Management, Solutions Engineers, Forward Deployed Engineers, and Sales, while your day-to-day work will have impact across Privy, and Stripe as a whole. This is a high-leverage operations role where attention to detail, a systems mindset, and a bias for execution will make you critical to making our customers successful. Responsibilities Own triage and routing for inbound support tickets from both Privy developers and end users of Privy applications, ensuring issues are assigned, tracked, and resolved promptly and efficiently across the Developer Success team. Maintain data hygiene, consistency, and accuracy across our support stack, including Pylon, Slack, HubSpot, and other systems. Partner with cross-functional teams—including Sales, Engineering, and Product—to continuously improve the quality and efficiency of support processes. Create and maintain internal runbooks for ticket triage, escalations, and engineering-support handoffs. Identify operational gaps and implement scalable workflows that help the team respond to customers more effectively. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 1–3 years of experience in support operations, customer experience, technical program management, or a related operational role. Highly organized and process-driven, with strong attention to detail and a bias toward action and ownership. Strong intuition for customer sentiment and urgency, with sound judgment about how to prioritize and escalate issues. Familiarity with customer-support tooling, such as Pylon, Zendesk, Intercom, or Jira, and communication platforms like Slack. Comfort working across systems and maintaining high-quality CRM data in tools such as HubSpot or Salesforce. Strong written and verbal communication skills, especially for issue tracking, coordination, and process documentation. A systems mindset and enthusiasm for building internal processes that scale with the business. Preferred qualifications Experience at a developer-tools or infrastructure company, or experience working closely with engineering and product teams. Experience working with APIs, coding with AI, or using AI to automate tasks and operational processes.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About the team We are looking for a high potential candidate to join Stripe’s Alliances and Channels (A&C) team as a Channel Sales Executive. The Channel Sales Executive (CSE) is a key part of the Alliances and Channels team, supporting platform partners that embed Stripe technology into their solutions. What you'll do We are seeking a dynamic Channel Sales professional to drive business growth with a portfolio of SaaS Platforms. You will identify high-value opportunities, develop demand with these platforms, and foster new business within our partner ecosystem. Working closely with Partner Development Managers and Stripe Account Executives, you will be responsible for delivering incremental growth of new users and revenue through your portfolio. Responsibilities Drive joint go-to-market and co-selling initiatives with a designated and diverse portfolio of SaaS platforms in a channel sales motion. Collaborate with platform counterparts to drive net new demand for partnerships. Enable Stripe and partner sales teams on the joint value proposition and lead account mapping workshops. Develop and execute sales strategies to expand Stripe’s revenue with strategic platforms. Support the full deal cycle with partners, from sourcing new pipeline, opportunity progression to closing. Serve as an advocate for partners within Stripe, representing Stripe within the partner's organization. Maintain accurate sales and partner activities in Salesforce. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 5+ years of technology sales experience with a proven track record of exceeding sales targets. Experience with the payments, commerce, and/or Q2C landscape. Sales experience working in multi-party sales pursuits. Excellent communication and presentation skills, with the ability to speak to functional leadership both internally and externally. Ability to lead and be a team player on cross-functional deal pursuit teams. Willingness to travel (25%) Ability to build and execute territory and opportunity-specific plans leveraging tools such as Salesforce and Crossbeam.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Research at Stripe Stripe’s mission is to increase the GDP of the internet and expand economic access globally. We design tools and infrastructure to help our users start, run, and scale an online business from anywhere in the world. We believe there are too many barriers to doing business on the internet and that opportunities are not equally distributed around the world. We also believe that building and growing a business online is a problem rooted in code, language, and design, not finance. That’s where you come in. We’re looking for an experienced UX Research Manager to join our growing UX Research team and help build, coach, and mentor a growing and highly skilled group of researchers. About UX research and the role The UX Research team is part of Stripe’s Design team. It works across brand and product initiatives to deliver products and experiences that meet user needs. Since Stripe’s main audience is people who build products, we take pride in creating user-friendly, user-focused experiences. In addition to conducting primary research, we enable other Stripes, including engineers, product managers, designers, and operations teams, to learn and apply research skills to global problems. You will help shape research as a core competency across Stripe and define how we put users first in our research. What you’ll do As a UX Research Manager, you will use your people-management and research expertise to lead a team of researchers that collaborates with product teams on core Payments and Risk products to build insight-driven product experiences. Core Payments includes Stripe’s in-person and online payment capabilities, checkout suite, Radar, and smart solutions that help businesses achieve optimal payment performance while balancing regulatory requirements, conversion, costs, and fraud considerations. You will report to the Head of Research. Responsibilities Lead, manage, coach, and mentor a team of researchers conducting mixed-methods research throughout the product-development process for Stripe’s Payments and Risk product pillar. Lead initiatives and guide the research team through artificial intelligence (AI) transformation in its internal processes, how it conducts research for Stripe users, and how it supports the changing needs of product partners. Share research insights that deepen Stripe’s understanding of user needs and identify opportunities to meet those needs. Grow the team to meet Stripe’s needs while developing individual contributors to deliver impactful, actionable research studies. Partner with Design and Stripe leadership to determine how to best use user research at Stripe and deepen our understanding of users. Work as a strategic partner to business leads, product managers, design leaders, and Stripe leadership. Define long-term strategy and short-term tactics for products by grounding decisions in user needs and insights. Prioritize research needs and approaches across multiple workstreams. Select the right project, scale, and scope at the right time, and deliver actionable insights. Enable other Stripes to learn and apply research skills by building research programs, platforms, and toolkits that support tactical research. Partner closely with other researchers to build Stripe’s research practice and infrastructure, including sourcing research vendors to support your team’s work. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of relevant user research experience working on digital experiences and generating actionable insights that drive impact. 3+ years of people-management and leadership experience. Experience directly managing, coaching, and developing a team of user researchers, as well as recruiting and building research teams. Ability to set and achieve priorities that balance the needs of users, projects, the Research team, and Stripe. Experience conducting project work while mentoring and supporting a team of user researchers as they develop their craft and conduct research. Preferred qualifications Relevant experience in financial technology, particularly payment processing. Ability to motivate and inspire people to do their best work. Experience conducting complex research at scale using a range of methods, including qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluations, and diary studies. Experience conducting primary research while mentoring and supporting a team of user researchers as they develop their craft and conduct research. Excellent written and verbal communication skills, including experience rolling out large-scale research programs. A consistent focus on users and their needs, with experience driving impact from insights. Understanding of the balance between speed and rigor, and how research translates into design, product, and business decisions. Ability to work with urgency and focus while adapting methodological rigor to the situation. Experience building or scaling research platforms, systems, or programs.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team develops and manages partnerships that help businesses adopt Stripe’s payments and financial infrastructure. These partnerships create new routes to customers, extend the reach of Stripe’s Sales teams, and help Stripe and its partners serve shared customers. The role sits on the Americas Alliances and Channels Tech Partnerships team. The team builds and executes joint go-to-market initiatives with major technology companies, with the goal of accelerating Stripe’s commercial growth. As part of this team, you’ll lead global partnerships across the artificial intelligence ecosystem, with an initial emphasis on leading AI labs. You’ll work across Sales, Marketing, Product, Solutions Architecture, and regional partnerships teams to develop shared opportunities and turn them into scalable global partner strategies. What you’ll do As a Partner Development Manager, you’ll define and build Stripe’s global partnerships across the artificial intelligence ecosystem, initially focusing on leading AI labs. Although the role sits on the Americas Alliances and Channels Tech Partnerships team, its mandate is global. You’ll establish relationships across partner organizations, develop shared value propositions, and translate early opportunities into joint commercial and product initiatives. This is an opportunity to build a new partnership motion from the ground up. You’ll start with focused opportunities, determine what works, and create a playbook that Stripe’s regional teams can apply around the world. Your work will span co-selling, co-marketing, and co-building. Responsibilities Build senior relationships across the commercial, partnerships, product, and technical organizations of Stripe’s priority AI partners Develop and execute global partner strategies, including shared value propositions, joint business plans, success measures, and operating cadences Identify and launch co-selling, co-marketing, and co-building initiatives that create value for Stripe, its partners, and shared customers Coordinate cross-functional teams across Sales, Marketing, Product, Solutions Architecture, Legal, Finance, and regional partnerships Work with Product and technical teams to identify opportunities for product collaboration and support productive technical conversations with partners Create repeatable partnership playbooks that regional teams can adapt for local markets and AI ecosystems Assess partnership performance, identify opportunities and risks, and communicate progress clearly to senior stakeholders Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8 or more years of experience in strategic partnerships, partner development, business development, or a related commercial role within technology or another complex business-to-business environment Experience building a strategic technology partnership from its early stages and translating the relationship into joint commercial, go-to-market, or product outcomes Experience developing and executing joint go-to-market plans with external partners and cross-functional Sales, Marketing, Product, or technical teams Experience building relationships with senior external stakeholders and leading global or distributed teams through influence Bachelor’s degree and willingness to travel Preferred qualifications Experience managing partnerships with artificial intelligence companies, cloud providers, data platforms, developer platforms, or other global technology ecosystems Understanding of the artificial intelligence and data value chain, including the commercial and technical considerations involved in building partner ecosystems Experience across co-selling, co-marketing, and product or technical collaboration Experience developing a partnership framework or playbook that was adopted across multiple regions or teams Experience in payments, financial infrastructure, financial services, or commerce
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships help Stripe unlock market opportunities and accelerate user growth across segments, from startups to enterprise companies. What you’ll do We are looking for an enthusiastic Partner Development Manager (PDM) to join the Americas Alliances & Channels team. This is a partner relationship and revenue-generating role, reporting to Americas Alliances & Channels leadership. You’ll cultivate and maintain relationships with executives and sales teams at Stripe and partner organizations. You’ll secure new business, negotiate and close strategic partnerships, and help accelerate Stripe’s business across the region with systems integrators, consulting firms, and development agencies. You’ll also execute Stripe’s global partner programs, marketing, enablement, and co-selling initiatives across the region, driving partner participation and engagement. Responsibilities Build deep relationships across sales, and marketing, and partner leadership teams. Develop a revenue-generating joint go-to-market plan for assigned partners, including joint activities such as events and webinars, engagement with partner account executives through enablement and co-selling plans, and solution development. Develop and execute Stripe’s partner strategy with assigned partners, aligned with Stripe’s regional business and global partner strategy Advocate for partners and identify partnership growth opportunities Report weekly, monthly, and quarterly to key stakeholders, using a strong analytical approach and clear communication Work with program, marketing, and sales teams to execute partner programs, events, and sales engagement Build playbooks and collateral that help partners sell effectively Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of partnerships or sales experience in technology, financial services, or a similarly complex B2B environment Experience owning and growing strategic partnerships that generated measurable commercial outcomes, such as sourced pipeline, closed revenue, partner engaged revenue, partner-sourced opportunities, or joint go-to-market activity Experience developing and executing joint go-to-market plans with external partners and internal sales, marketing, and program stakeholders Experience negotiating commercial agreements and influencing senior executive stakeholders Ability to travel as required for partner meetings, events, and internal collaboration Preferred qualifications Bachelor’s degree or advanced degree Experience in payments, financial infrastructure, or financial services Experience working with systems integrators, consulting firms, development agencies, or other ecosystem partners Experience building partner enablement programs, co-selling motions, events, playbooks, or sales collateral Experience using data to assess partner performance, identify growth opportunities, and communicate results to senior stakeholders Sound business judgment, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design industry-leading experiences that reduce the friction for new users onboarding to Stripe. Understand Stripe’s product suite, customer needs, and developments in AI/ML that could influence our growth strategy. Contribute to work across the entire Growth team, including customer acquisition, conversion, and retention experiences. Champion design in growth (and growth in the design organization). Apply design priorities and principles to growth projects, and help show how growth work makes progress toward design goals in the user experience. Work with engineering and product to design, build, and launch user-facing product experiences. Work closely with our partner teams to help support their growth and onboarding needs. Partner closely with our user research team and support ongoing research projects. Participate in design reviews and share your work regularly with design and company leadership. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Design, Product Development, or a related field, plus 4 years of experience in Design. Must also have experience in each of the following: Three years of experience in: Growth related domains including onboarding journeys, email marketing, pricing pages, product upsells and cross sells, iterative conversion experiments, and product surfaces; Conducting user testing and research, utilizing both qualitative and quantitative data to distill business and user objectives; Interpreting user data and metrics, leveraging insights from A/B testing to inform product strategy and design improvements that align with both business and user goals; UI, UX, and visual design software including Figma, animation tools After Effects, and ProtoPie; and Collaborating with engineers to build and launch software applications, including incorporating design methodologies and engaging in testing and prototyping processes. 2 years of experience in crafting end to end user-focused onboarding journeys and creating compelling product demos, alongside developing solutions for growth-related domains. Salary: $175,200 - $262,800/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY51 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within the Sales Strategy and Operations team, the Global Product Sales Strategy and Operations team is aligned to each of Stripe’s Product Pillars (Revenue Suite, Money Management and Payments) and are heavily focused on partnering with both GTM and Product to drive the rhythm of business, strategic initiatives, bi-annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth. Within Stripe, the goal of the Product sellers is to help users understand Stripe’s specialised offerings and recommend the right Stripe solutions and implementation path. This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the mid market segment. Responsibilities include go-to-market design, resource planning, quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders, including Finance & Strategy, Functional Sales Operations, Global Systems & Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight What you’ll do Our near team focus is on building business foundations. This role will focus on automating dashboards and reports that are intuitive and actionable, and designing and operationalizing systems, tools and processes that are scalable and drive organizational efficiency. You will be executing on operational activities to run the Rhythm of Business, and analyzing pre-sales performance data, metrics and insights. You will be triaging system and data queries, and act as a subject matter expert around Stripe GTM data, systems and processes. This role will primarily support the Global Revenue Automation Sales Strategy and Operations Business Partner. In addition to engaging with the Sales team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations. Responsibilities Triage, prioritize and answer system, processes and data queries from the Product Sales team, and other cross-functional teams Assist with the Rhythm of Business process for weekly, monthly and quarterly business reviews Build reports and dashboards using SQL, Google Sheets, Google Slides, Tableau, Salesforce and other internally developed systems for key reporting needs Ensure quality of data and accuracy of downstream reporting through precise attention to detail Design and operationalize systems, tools and processes improvements Work cross-functionally to investigate and conduct analysis on system and operational issues Documenting business requirements and user stories Creating user-friendly documentation and enablement materials Who you are If you meet the minimum requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 5+ years of work experience in sales/business operations, data science, investment banking, management consulting, or business analytics Strong analytical skills and a structured approach to solving unique business problems Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis Advanced SQL and Excel/Google Sheets modeling skills Knowledge of sales data such as customer accounts, opportunities and revenue Experience in Salesforce.com as a user and report developer Communicate clearly, proactively, and concisely An enthusiastic “roll up your sleeves” mentality, with a bias to action and enjoys “getting things done”, and if questions are unanswered can push forward to find the answers Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment Preferred Qualifications Experience in gathering business requirements and documenting use story Beginner to intermediate knowledge in creative data visualization in Tableau Coding experience in Python, React Javascript, Plotly (charts) Prior experience in the Payments or SaaS/technology industry Bachelor's degree
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. Your role Stripe is large enough that individual products and projects can be rapidly deployed to a meaningful fraction of the world’s businesses, but small enough that individual agency still has outsized impact. Small teams can impact how millions of businesses grow. Right now the global economy is replatforming around AI, creating new opportunities for growth. We’re at the center of this, and we think the best work is still in front of us. To meet this moment, we’re looking for people who move with urgency, like hard problems, and want their work to matter at a time of great change. If that’s you, there’s no better place to build your career. Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements A Bachelor’s or Master’s degree in computer science or a directly related field, obtained by summer 2027, or equivalent work experience; New grad candidates should have no more than 18 months of professional experience (excluding internship experience). Experience and familiarity with programming, either through side projects or classwork. We work mostly in Java, Ruby, JavaScript, Scala, and Go. We believe new programming languages can be learned if the fundamentals and general knowledge are present. Experience from either previous internships or working collaboratively on multi-person coding projects (in a university or professional setting). Ability to learn unfamiliar systems and form an understanding of those systems, through independent research and working with a mentor or subject matter experts. Clear written communication skills, with the ability to explain your work to stakeholders, team members, and other Stripes. Ability to leverage AI tools to accelerate development while applying rigorous critical thinking and professional judgement to review, refine, and validate all outputs. Preferred qualifications One or more areas of specialized knowledge (frontend, backend, infrastructure or other technologies) balanced with general skills and knowledge. Experience in code review practices, and an understanding of how to safely update production systems. Familiarity with navigating and managing work in large code bases. Experience leading small projects independently, and contributing to larger projects alongside peers. Ability to operate with high agency in navigating complex technical obstacles independently, knowing precisely when to unblock oneself and when to ask for help.
Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the Go-To-Market (GTM) partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you’ll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe’s engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises’ financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are Minimum requirements 8-12 years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. 5+ years of experience working for or with payment advisory firms Proven experience leading complex payment and related projects including implementation and optimisation. A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect).
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe launched Stripe Delivery Centers—a global team to design, implement, and grow Stripe operations for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operations, driving process improvement, and playing a front-line role in building this new operational capability for Stripe and accelerating growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Partner with business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems. You have excellent communication skills, both written and verbal. You excel in analytical thinking and problem solving. You have prior experience in handling customer calls or offering services to internal and external users. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges. You have a process-oriented mindset and the ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners. You're willing to periodically work a weekend day for which you will receive a weekday off in lieu; the SDC operates in 9 hour shifts which are scheduled to fall between the hours of 12:30pm and 9:30pm. Preferred qualifications Prior experience or knowledge in user support Prior experience in troubleshooting Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Recruiting team builds Stripe’s culture by connecting exceptional talent with our highest-impact business needs. We bring Stripe’s operating principles to life through thoughtful, consistent hiring practices, a high-quality candidate experience, and data-informed partnership with the business. What you’ll do Stripe is looking for a strategic, consultative, independent and creative recruiter to support hiring for our our Risk, Partnerships and Operations functions in the APAC region. You will partner with senior global leaders who shape Stripe’s financial strategy, external narrative, long-term growth, and company-wide decision-making. This is a high-impact portfolio supporting varied talent markets, senior stakeholders, and roles where the quality of each hire can influence how Stripe operates and grows. You will own full-cycle recruiting, advise leaders on hiring strategy and market conditions, and build trusted relationships with candidates and hiring teams. Responsibilities Partner with senior leaders to understand business priorities, define hiring plans, and develop recruiting strategies that support headcount goals. Own the full recruiting lifecycle, from intake and sourcing through offer acceptance and onboarding handoff. Proactively advise and educate hiring teams on APAC talent-market conditions, candidate availability, competitive dynamics, and hiring approaches for specialized and senior roles. Develop and execute sourcing strategies that build broad, qualified candidate pipelines for current and future hiring needs. Build strong candidate relationships and deliver a thoughtful, timely candidate experience throughout the process. Use recruiting data to track progress, identify risks and opportunities, and provide clear updates to business leaders. Improve recruiting processes where needed, testing practical changes that help hiring teams move with clarity and consistency. Partner closely with cross-functional teams, including Comp, People Operations, Benefits, Onboarding, and Legal, to support a smooth offer and onboarding experience. Uphold structured, competency-based hiring practices and help hiring teams assess candidates against the requirements of each role. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of full-cycle recruiting experience in a fast-paced, high-growth environment, including in-house recruiting experience. Experience partnering with senior leaders on hiring strategy, talent-market insights, and complex searches. Ability to seamlessly context switch to support a breadth of roles across a wide variety of functions and hiring managers. Ability to build trust with senior stakeholders and influence decisions through sound judgment, data, and market knowledge. Experience developing AI first sourcing and talent mapping strategies and engaging candidates for specialized or senior roles. Ability to use recruiting data to identify trends, communicate progress, and improve recruiting outcomes. Strong organizational skills and the ability to manage multiple searches and shifting priorities. A collaborative approach and comfort working across functions to solve problems and improve the hiring experience. Curiosity about emerging AI tools and a practical approach to testing and adopting new ways of working. Preferred qualifications Experience recruiting for complex business functions or other specialized functions. Experience supporting senior-level hiring or roles with complex stakeholder groups. Experience working across multiple geographies or advising on location strategy. Familiarity with recruiting systems and sourcing tools, including applicant tracking systems, candidate relationship management tools, and LinkedIn Recruiter. Deep knowledge of the APAC region (preferably including experience working across Southeast Asia and/or India)