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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will ideally have some experience in fraud, preferably within ecommerce or payments, and possess a basic understanding of fraud prevention and controls. What you’ll do Responsibilities Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors Conduct investigations on merchant accounts to support financial partner requirements Assess risk factors and trends of potentially fraudulent activity Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements High professional fluency in Mandarin and English Some experience in fraud analysis, fraud investigations, or fraud operations Experience using data to make assessments/judgements A team-focused mentality and effective problem solving skills The ability to approach challenges from a user perspective while being pragmatic & solutions oriented You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools Prior fraud experience across multiple industries/verticals Experience in a high growth technology company Experience working from a queue
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization. What you’ll do In this role, you'll quarterback the integrated campaign strategies, plans, and playbooks focused on Stripe’s stablecoin and crypto products (including Bridge). You'll champion the needs of the core audiences for this product area, holding deep market and audience insight and direct business accountability. You'll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You'll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you'll be accountable for acquisition, engagement, and pipeline growth. The ideal candidate Excels in leading and driving large, complex, global campaigns or programs Has strong analytics skills, with the ability to interpret, analyze, and communicate campaign performance across marketing and sales KPIs Works with and influences across cross-functional stakeholder groups, including senior sales, marketing, and product leaders Has a proven track record developing global campaigns and delivering campaign playbooks for international localisation and execution Is a passionate advocate for their users/audiences/customers “Sees around corners”; anticipates and unblocks challenges, stays ahead of market/audience trends, and anticipates regional/country needs and nuance Understands modern storytelling and content trends, and can translate those into thoughtful, resonant campaign strategies Is agile, iterative, AI-fluent, and comfortable with ambiguity and high growth environments Responsibilities Own the overall campaign strategy and plan for Stripe’s stablecoin and crypto products (including Bridge), and drive the global, cross-functional workstream for activation and impact Partner with comms, product marketing, channel teams, regional and field marketing, partner marketing, sales teams, and more to define and implement campaigns. Work with regional marketing to ensure local relevance and advise on campaign delivery Use your multi-channel expertise to deliver campaigns via digital, web, email, online events, direct mail, social, events, sales plays, and more, all in partnership with functional and regional teams Partner with product marketing and content/editorial teams to develop compelling, relevant campaign materials and content sets, including whitepapers, guides, blogs, checklists, interactive content, promotions/offers, etc. Use and/or recommend leading tools to improve or accelerate the work of the campaigns function Act as an expert for your owned audience/solution to champion market trends, competitive context, and customer insights, ultimately shaping all industry campaign strategies. Track, analyze, and report on campaign performance metrics with a focus on lead generation, pipeline, and target account penetration. Share learnings regularly to improve overall campaign efficacy. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of enterprise B2B marketing experience that includes some mix of integrated campaigns, content marketing, regional/field marketing, and/or account-based marketing, with demonstrated increase in scope Exceptional knowledge of fintech industry landscape, trends, and technology Proven expertise in partnering with regional marketing and sales teams to build, grow, and develop pipeline Analytical acumen, with the ability to build, interpret, and adjust measurement tools and data Exceptional presentation, writing, and communication skills, especially to executive stakeholders Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions Preferred qualifications Experience at a highly dynamic, fast-growing growth tech company Experience in the payments, financial technology, or adjacent industries or marketing fintech and/or crypto solutions Integrated campaigns experience focused on select audiences: crypto, enterprise, financial services, fintech companies Product campaigns experience focused on payments, crypto, financial services, and/or embedded finance
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The mission of the People Analytics team is to improve Stripe’s performance by collecting data, measuring critical constructs, and generating insights that help Stripe attract, develop, and retain our most important asset: our Stripes. We are a team with diverse backgrounds across consulting, HR, and data-focused disciplines who are curious, passionate, and committed to using science and data to deliver high-value, precise outputs to our users. What you’ll do This role sits at the intersection of analytics and business partnership in equal measure. You will serve as the People Analytics Analyst and Business Partner to the People Partners supporting Stripe's International organization who look after our global sites across Core, Tech, and GTM functions. As the sole People Analytics team member based in Europe, you will be the first point of contact for International stakeholders and will need to operate with confidence and autonomy in that capacity. Responsibilities Serve as the primary analytics partner and single point of contact for People Partners and senior business leaders supporting Stripe's International organization Develop and present comprehensive analyses that shape how leaders understand and act on their organizations, including ad hoc requests requiring urgency and clear communication Design, build, and maintain analytics products and self-service tooling through Visier and AI-powered solutions Lead backend Visier platform administration including metric and dimension configuration, data hygiene, security, and report design governance Partner with data engineering to identify and execute improvements to our workforce data ecosystem Collaborate across People Research and Insights, People Partners, and the Business to identify and deliver the highest-impact work Who you are We’re looking for an analytics analyst and business partner who will help us in our ongoing journey to build a world class People Analytics team and improve the overall employee experience and productivity of our Stripes. You are someone who is curious, has an eye towards craftsmanship and enjoys working in a very fast-paced environment. Through your work, you will likely need to partner closely with our People Research & Insights team, People Partners, People Org teams, and the Business to identify opportunities for greatest impact - then deliver value through creative problem-solving, actionable insights, and effective people practices. Examples of projects this individual may lead include Org health analysis, team size and spans, talent density, recruiting productivity, and geo strategies. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in management consulting, people analytics, or a related analytical role (inside or outside of HR) Demonstrated ability to operate in a business partner capacity, working directly with senior stakeholders as a single point of contact Strong data visualization and communication skills, with the ability to translate complex findings into clear narratives for a range of audiences including senior leaders Working knowledge of Visier or a comparable BI platform; Visier experience strongly preferred Hands-on experience using AI platforms such as those from Anthropic, OpenAI, or Google to develop tooling and accelerate analytical workflows Experience with human capital benchmarking and target setting Comfortable with ambiguity, competing priorities, and delivering high-quality work at pace Preferred qualifications Experience supporting international or multi-site organizations Experience across the full analytics project lifecycle from requirements gathering through deployment A bias toward automation, self-service enablement, and building for scale Experience with a scripting language such as Python or R Current on best practices, research, and case studies in people analytics and workforce measurement You can bring structure to ambiguity
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Total Rewards Strategy & Enablement (TR S&E) team translates people strategy into business impact, building the infrastructure, programs, and systems that make Total Rewards work at scale. We're a small, high-leverage team that bridges strategy and execution, partnering with People leadership and cross-functional teams across Finance, Legal, and the business to turn ambiguous problems into durable programs. What you’ll do Stripe's Total Rewards programs span compensation, benefits, equity, internal mobility/immigration, and mergers and acquisitions (M&A), each with cross-functional dependencies, regulatory stakes, and direct impact on the Stripes they affect. Delivering these programs well takes a Project Manager who develops real subject matter depth, engages with pillar leads as a strategic partner, and brings structure to decisions that aren't always clear-cut. We're hiring a Project Manager to own high-priority Total Rewards projects and programs end to end. You'll work closely with our Benefits, Compensation, Equity, Talent Mobility, and M&A pillars, building expertise in how these programs work and what it takes to land them well. Some programs have established playbooks you'll sharpen; others are less defined and will need you to help shape the approach before you execute it. Across all of them, you'll identify dependencies early, proactively surface and mitigate risks, and keep complex, multi-stakeholder work moving toward clear outcomes. This is a high-leverage individual contributor role for someone who brings both rigor and judgment to every project they own. Responsibilities Own end-to-end project management for high-profile cyclical and transformational Total Rewards projects, from intake and scoping through go-live and handoff to program owners Advise and embed with project teams across the Total Rewards and People portfolio, raising the quality bar and building PM capability across the extended team, not just doing the work yourself Build subject matter expertise across Benefits, Compensation, Equity, Talent Mobility, and M&A — becoming a reliable strategic thought partner to pillar teams on program decisions, not just a tracker of status Build, automate, and continuously improve the infrastructure that makes program management repeatable and scalable: intake frameworks, project plan templates, SOPs, playbooks, and handoff checklists for common program types Leverage AI tools in your daily work and the team's workflows, using them to accelerate synthesis, drafting, stakeholder communications, and documentation, and actively identifying new opportunities to work faster and better Drive cross-functional alignment across People and key partner functions (Legal, Finance, Corporate Technology, and others), creating shared visibility into priorities, dependencies, and blockers Tackle complex, ambiguous program questions with rigor and independence, owning work from problem definition through final recommendation — including defining the approach, monitoring progress, identifying risks early, and putting mitigation in place before issues land Surface patterns and gaps across the program portfolio, translating observations into structured analysis and recommendations for People leadership Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of People project, program, or operations management experience, including at least 3 years driving multi-stakeholder, cross-functional programs end to end, ideally at a scaling or global company A track record of building from scratch: you've created processes, playbooks, or program infrastructure where none existed before, not just improved what was already in place Excellent written communication: you can produce an executive update, a stakeholder decision memo, and a practitioner playbook with equal fluency Strong stakeholder management across senior cross-functional partners: you drive results with a balance of urgency and thoughtfulness, and know when to push, when to align, and when to escalate AI expertise: you default to AI tools for synthesis, drafting, analysis, and communications, and you proactively design workflows that help the team move faster and operate at scale. Analytical fluency: you can work with data to build a credible narrative, identify patterns across a program portfolio, and make recommendations grounded in evidence A users-first mindset: you obsess over the Stripe employee experience and the operator experience, not just the project/program artifacts Preferred qualifications Familiarity with change management frameworks (such as Prosci ADKAR) and judgment about when to apply structured change management vs. lighter-touch approaches Experience building and deploying enablement materials or training resources for cross-functional teams Experience in Total Rewards, People Operations, or an adjacent HR domain Familiarity with PM and collaboration tools (Asana, Jira, or similar) Familiarity with Total Rewards or HR systems (such as Workday, equity administration platforms, or benefits administration tools) PMP, Lean/Six Sigma, or comparable structured-program training
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do As a Security Engineer at Privy, you will help keep a rapidly growing platform secure through hands-on investigation, operational ownership, and building real code to solve real problems. You’ll work across security operations, incident response, application and infrastructure security, and internal tooling. This is not a role limited to reviewing logs and designs or simply escalating findings. You will carry real ownership for the day-to-day work that protects Privy: investigating anomalies, improving security workflows, and building the automation that makes the team faster and more effective over time. You’ll work closely with engineers across Privy and alongside specialists in cryptography, application security, offensive security, and infrastructure security to turn security expertise into practical, durable outcomes. Responsibilities Own security engineering work end to end: investigate alerts, findings, anomalies, and security requests; identify root causes; drive remediation; and clearly document outcomes. Participate in Privy’s security on-call rotation, helping respond to incidents, triage alerts, support vulnerability workflows, complete access reviews, and handle security escalations. Build and maintain production-quality tooling that reduces manual work, including alert enrichment, automated triage and routing, remediation workflows, access-review automation, and detection improvements. Lead focused investigations into suspected security events or compromises, gathering evidence methodically and coordinating the appropriate response. Proactively identify recurring sources of operational toil and engineer durable solutions that improve the team’s speed, consistency, and ability to scale. Partner with product and engineering teams to assess security risks, review lower-complexity designs and implementation plans, and make practical security tradeoffs to deliver quickly with quality and soundness. Contribute across Privy’s application, infrastructure, cloud, and product-security surface area, developing broad context while building deeper expertise over time. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience as a security engineer, detection engineer, or similarly hands-on engineer in a technically demanding environment. Strong software-engineering skills in Python, Go, Ruby, or a similar language. You can build maintainable tooling and contribute directly to production fixes, not only one-off scripts. Experience investigating security signals, incidents, vulnerabilities, suspicious activity, or other ambiguous technical problems through to resolution. Familiarity with security operations, incident response, vulnerability management, detection engineering, access reviews, or related operational-security workflows. A strong understanding of web, browser, infrastructure, or cloud security, with the ability to apply that understanding across a broad range of problems. Good judgment under pressure, a methodical approach to investigation, and comfort working independently with agency despite incomplete information. Strong communication and collaboration skills, including the ability to explain technical findings, risks, and recommended actions clearly to clients and internal stakeholders alike. A self-directed approach to work: you notice gaps, make progress through ambiguity, and reliably close the loop. Preferred qualifications Experience with AWS, GCP, or other cloud-security environments. Experience with detection engineering, security automation, incident-response tooling, or remediation pipelines. Bug-bounty experience, offensive-security exposure, or a strong attacker-minded approach to investigation. Experience with IAM, secrets management, secure production access, or secure CI/CD. Background in application security, infrastructure security, cryptography, or privacy engineering. Experience with fintech, payments, blockchain, or another diligence-forward financial product domain. Experience helping shape security operations, incident-response practices, vulnerability-management workflows, or a bug-bounty program.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team This role sits within the Affiliates pillar of the Financial Crime, Compliance and Risk Oversight (FinCRO) organization, reporting to the Asia-Pacific Affiliates Lead. As the named Regulatory Compliance and Money Laundering Reporting Officer (RC and MLRO) for Stripe Thailand, you'll serve as the principal decision-maker and strategic lead on regulatory compliance and financial crime risk management, playing a critical role in ensuring continued safe growth in Thailand. You'll also be the public face of FinCRO in Thailand, with deep subject matter expertise and a proven track record building and evolving technology-forward regulatory compliance and financial crime programs. What you'll do In this role, you'll own Stripe Thailand's regulatory compliance and financial crime programs, ensuring they're designed to prevent, detect, and report financial crimes efficiently. You'll engage directly with local regulators, financial partners, and internal stakeholders to shape the future of fintech oversight and ensure compliance by design across product development. Responsibilities Develop and implement a regulatory compliance strategy for Thailand that aligns with global FinCRO objectives, leverages AI, data science, and automation, and includes regular reporting to the Stripe Thailand Board of Directors on the health and effectiveness of compliance programs Own and enhance Stripe Thailand's compliance programs as the RC and MLRO, ensuring the financial crime program prevents, detects, and reports money laundering, terrorist financing, and other financial crimes Proactively engage with local regulators to shape fintech oversight, advocate for technology-enabled compliance solutions, and serve as the primary point of contact for regulators in Thailand Represent Stripe in external forums and industry groups to help modernize regulatory expectations for the fintech era Build and maintain relationships with key financial partners, including banks, payment networks, and third-party providers, serving as the senior point of contact for escalations Provide expert compliance guidance to stakeholders on product development, fostering compliance by design Act as the Resident Director for the Thailand entity, meeting all the legal governance requirements and fulfilling necessary fiduciary responsibilities. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in financial crime, with a focus on financial services, fintech, or payments Deep knowledge of financial crimes and financial services laws and regulations in Thailand High professional fluency in Thai and English Preferred qualifications CAMS certification or other relevant professional certifications as required by Thai regulators Experience working in a global, matrixed organization Experience navigating regulatory requirements in a high-growth environment High data literacy and ability to work closely with data teams to identify emerging financial crime patterns and validate the effectiveness of detection models Problem-solving skills with a data-driven approach to decision-making
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Dashboard Product team is committed to providing world-class user experiences for Stripe merchants. We focus on perfecting the Dashboard Stripe’s main interface for merchants - by infusing meticulous attention to detail and craft. We take immense pride in our work and deeply care about the quality of the products we deliver. We’re dedicated to building a team with an acute focus on detail, nurturing a level of craftsmanship that makes us proud to share our work with the world. We serve two core user groups. First, is real merchants using the Dashboard. We own the most critical, first-touch surfaces, such as the homepage, which we drive to set the benchmark for intuitive, reliable software. This work directly informs our second set of users, internal product teams. We distill our front-line insights into shared components and paradigms, empowering the entire organization to build a consistent, holistic Dashboard experience. We're a mentorship-forward team where staff engineers work directly alongside early-career engineers to raise the quality bar across everything we ship. We're also actively exploring how AI agents can unlock new creative possibilities for how merchants interact with their products, and we're excited to bring that same spirit of invention to the frontend craft. What you'll do As a Frontend Engineer on the Dashboard Product team, you’ll collaborate with skilled designers and engineers to drive UX excellence in the Stripe Dashboard. You’ll craft experiences that simplify complex tasks for merchants, ensuring high performance, seamless information architecture, and intuitive discoverability. You’ll work on inventing new paradigms and elevating existing ones, with an eye toward broader use cases on the Dashboard. Working closely with designers and cross-functional groups, you’ll craft experiences that help merchants understand their business and execute essential tasks with surprising levels of ease and delight. You’ll also mentor early-career engineers to raise our collective quality bar, all while exploring how emerging AI agents can unlock new, creative ways for merchants to interact with their business. Responsibilities Own the frontend quality, consistency, and visual craft of the Stripe Dashboard's highest-traffic pages, with particular focus on core logged-in surfaces Identify and execute opportunities to improve consistency, performance, and polish across the Dashboard Partner closely with Design and Product,, serving as the technical voice on frontend feasibility, quality standards, and implementation approach Contribute to and advocate for the Stripe design system, ensuring components and patterns work well across the Dashboard and other product surfaces Establish frontend quality standards for the team, including patterns, code review practices, and implementation guidance for junior engineers Prototype and explore AI-powered experiences that change how merchants discover and interact with Stripe products Collaborate with backend engineers on integration points while keeping frontend craft as your core focus Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Staff-level role - that typically means 10+ years of experience building and shipping complex, user-facing web applications at large scale Deep expertise in modern frontend development, with strong opinions on UI quality and the ability to execute to a high level of visual precision Track record of driving measurable improvements to UI consistency and polish across large, distributed products Experience working closely with Design teams and translating design intent into high-quality production implementation Demonstrated ability to work across a large codebase and bring coherence to high-traffic product surfaces Preferred qualifications Passion for crafting beautiful experiences on the web, demonstrated through a design portfolio and frontend code showcasing engaging microsites, Figma plugins, creative code, design systems, or other similar endeavors Familiarity with frontend performance engineering, including profiling, instrumentation, and optimization Interest in AI-driven user experiences, with experience prototyping or shipping AI-powered features Experience mentoring early-career engineers and contributing to team-wide quality standards Comfort working across the full stack when needed, with a clear preference and passion for frontend craft Advanced proficiency with React, with an emphasis on interactions, animation, performance, and refinement Experience with A/B testing, synthetic monitoring, or accessibility testing
Engineering Manager, Machine Learning Credit Risk Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Credit Risk team develops intelligent systems that help Stripe identify high-risk accounts, minimize credit losses, and improve profitability. Credit risk is a complex machine learning problem that requires us to distinguish emerging risk from healthy business activity while giving legitimate users a clear and reliable experience. Our team consists of machine learning engineers who build models and systems used across Stripe’s credit-risk products. We work closely with partners in Product, Data Science, Credit Strategy, Operations, and other engineering teams. Together, we help stakeholders make informed decisions and support sustainable growth wherever credit risk affects Stripe’s products. What you’ll do We’re looking for an engineering manager to lead the Credit Risk team and shape how Stripe uses machine learning to manage credit risk at scale. You’ll set the team’s technical and product direction, connect advances in machine learning to measurable business outcomes, and help engineers deliver reliable systems that balance loss prevention with the user experience. You’ll work across engineering, product, data science, and risk to identify the highest-impact opportunities and turn them into a focused roadmap. You’ll also hire and develop engineers, strengthen the team’s technical practices, and contribute to machine learning and engineering leadership across Stripe. Responsibilities Set and execute the strategy for detecting and mitigating credit risk through machine learning Own outcomes related to credit losses, profitability, detection quality, and the user experience Lead the design and delivery of reliable machine learning models, services, and decision systems Translate advances in machine learning into practical capabilities that support the team’s business goals Partner with Product, Data Science, Credit Strategy, Operations, and engineering teams to define priorities and deliver cross-functional programs Recruit, hire, and develop machine learning engineers while building an inclusive and effective team Contribute to broader engineering and machine learning initiatives as a member of Stripe’s engineering management team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience managing engineers who build and operate production machine learning systems Experience applying machine learning to complex, real-world problems and leading the technical delivery of models and supporting systems Experience setting strategy and working across engineering, product, data science, operations, and business teams to deliver measurable outcomes Experience recruiting, managing, and developing engineers in a fast-moving environment with significant autonomy Preferred qualifications Experience with credit risk, fraud detection, financial risk, trust and safety, or another domain involving decisions under uncertainty Experience balancing risk reduction with customer or user experience Experience building machine learning systems that support high-stakes, time-sensitive decisions at scale Experience setting a multi-year technical direction while delivering progress through quarterly plans Experience managing geographically distributed teams
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal specifically in relation to Stripe’s Revenue and Finance Automation (RFA) product suite. Few roles provide such a direct impact on the growth of the company. What you’ll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the RFA post-sale engagement, retention, and growth of your customers partnered closely with Account teams Support expansion of your accounts--identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments, billing, tax and invoicing advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team perform business reviews to align on business priorities, payments performance, optimization opportunities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Payments and/or fintech experience required Experience with consumption-based SaaS products Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Preferred qualifications Prior experience working with modern SaaS billing and invoicing systems Experience with billing solutions strongly preferred Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Risk Detection is focused on providing a delightful experience for our merchants and minimizing friction, while ensuring the safety of our users in the financial ecosystem. Whenever the Risk team takes action on an account, we work to notify Merchants and provide clear status on what’s happening, enable guided workflows for resolving their issues, and redefine our overall Risk processes to make them as smooth as possible for good merchants. What you’ll do We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, and champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and becomes a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth. Responsibilities Support the team in delivering a high level of technical quality and impact via APIs, user-facing experiences, services, and systems Recruit, hire, scale, and develop an amazing team of engineers Executing cross-functionally with leadership, product teams, infra teams & risk strategists Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 3 years of engineering management experience Prior experience as a Machine Learning Engineer or equivalent Preferred qualifications You have managed teams that can collaborate with product teams, respond rapidly to customer needs along with building technology and capabilities that are strategic and foundational in nature Enjoy designing, measuring & improving user experience You are empathetic to customer needs but visionary enough to not just deliver a faster horse You are comfortable planning in quarters, and can set a vision for several years You are comfortable working with geographically distributed teams and remote workers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators, and making judgements on your findings. The right candidate for this role will ideally have some experience in fraud, preferably within ecommerce or payments, and possess a basic understanding of fraud prevention and controls. What you’ll do Responsibilities Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors Conduct investigations on merchant accounts to support financial partner requirements Assess risk factors and trends of potentially fraudulent activity Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Some experience in fraud analysis, fraud investigations, or fraud operations Experience using data to make assessments/judgements A team-focused mentality and effective problem solving skills The ability to approach challenges from a user perspective while being pragmatic & solutions oriented You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools Prior fraud experience across multiple industries/verticals Experience in a high growth technology company Experience working from a queue
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Professional Services team works with our most strategic users, delivering excellence and enabling our users to succeed with Stripe. This role sits within our new Forward Deployed Engineering team, which takes the evolution of our consulting services behind the keyboard by directly building and delivering software for our users. As a brand new offering from Stripe, we work directly with Stripe's users to build scalable Stripe integrations and standalone applications. What you’ll do In this role, you will work closely with Stripe’s Product & Engineering team to help shape the features that extend beyond what’s possible out of the box with Stripe integrations. You may be building standalone applications that are deployed in user environments, developing priority features within Stripe's ecosystem, or augmenting existing development staff for our users to deliver faster and more resilient connections to Stripe. While maintenance is part of the work, you'll often be starting new and exciting projects. Since this is a new team at Stripe, you'll succeed if you get excited about driving direction and taking ownership of your work. Responsibilities Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs Design, build, and deploy production applications that combine user business logic, Stripe best practices, and user-facing interfaces Collaborate directly with internal and external stakeholders, bridging the gap between technical teams and executives Drive the direction of the new Forward Deployed Engineering arm at Stripe and contribute to technical projects Engage directly with users to deeply understand challenges, requirements, and co-develop solutions, Contribute tooling, frameworks, and best practices that scale impact across accounts Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of professional, hands-on full-stack development experience with languages such as JavaScript, TypeScript, React, Ruby, Go, or Java Experience with backend infrastructure and building systems that scale Demonstrated ability to design, build, and deploy production applications Excellence at rapid prototyping while maintaining appropriate quality standards Familiarity with containerized applications and object-oriented programming languages Superb problem-solving skills and the ability to understand the product and business side of development Preferred qualifications Experience working as a software consultant Strong command of distributed systems, API design, and data modeling Familiarity working with AI APIs and leveraging AI code generation tools to accelerate productivity Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes A passion for handling ambiguity and picking up new technologies, frameworks, and tools while working in a variety of client environments