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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Professional Services team works with our most strategic users, delivering excellence and enabling our users to succeed with Stripe. This role sits within the new Forward Deployed Engineering team, taking the evolution of our consulting services behind the keyboard by directly building and delivering software for our users. As a brand new offering from Stripe, we work directly with Stripe's users to build scalable Stripe integrations and standalone applications. What you’ll do In this role, you will work closely with Stripe’s Product & Engineering team to help shape the features that extend beyond what’s possible out of the box with Stripe integrations. You may be building standalone applications that are deployed in user environments, developing priority features within Stripe's ecosystem, or augmenting existing development staff for our users to deliver faster and more resilient connections to Stripe. While maintenance is part of the work, you'll often be starting new and exciting projects. Since this is a new team at Stripe, you'll succeed if you get excited about driving direction and taking ownership of your work. Responsibilities Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs Design, build, and deploy production applications that combine user business logic, Stripe best practices, and user-facing interfaces Collaborate directly with internal and external stakeholders, bridging the gap between technical teams and executives Drive the direction of the new Forward Deployed Engineering arm at Stripe and contribute to technical projects Engage directly with users to deeply understand challenges, requirements, and co-develop solutions, Contribute tooling, frameworks, and best practices that scale impact across accounts Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of professional, hands-on full-stack development experience with languages such as JavaScript, TypeScript, React, Ruby, Go, or Java Experience with backend infrastructure and building systems that scale Demonstrated ability to design, build, and deploy production applications Excellence at rapid prototyping while maintaining appropriate quality standards Familiarity with containerized applications and object-oriented programming languages Superb problem-solving skills and the ability to understand the product and business side of development Preferred qualifications Experience working as a software consultant Strong command of distributed systems, API design, and data modeling Familiarity working with AI APIs and leveraging AI code generation tools to accelerate productivity Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes A passion for handling ambiguity and picking up new technologies, frameworks, and tools while working in a variety of client environments
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Collecting and filing sales & indirect taxes is a classic area for technology disruption. Companies selling across countries, states, and even smaller jurisdictions have to navigate through a myriad of tax rates, product-level tax exemptions, filing requirements, and registration obligations. The rules are constantly changing, and not accurately calculating and filing tax can have legal ramifications. It’s no surprise then that solving for tax compliance is a top user ask. We launched Stripe Tax as a new SaaS product in 2021 to help solve this pain point and make tax compliance as effortless as possible. The Stripe Tax Capabilities team engineers sophisticated solutions for our largest merchants, who face unique and highly complex tax requirements that differ significantly from smaller businesses, by automating their most intricate global compliance use cases. What you’ll do We’re looking for software engineers who are interested in building software services and platforms that impact millions of Stripe users. You will be working alongside a diverse set of peers spanning design, product and engineering to identify, build and maintain complex tax capabilities that empower and retain our largest customers on Stripe Tax. Responsibilities Operate with limited oversight and own end-to-end the delivery of projects, including independently scoping, designing, implementing, and productionizing features Work backwards from complex customer needs to identify opportunities and drive meaningful business impact Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations Debug production issues across services and improve the team's overall operational health Develop and execute against both short- and long-term goals Establish and uphold best practices in engineering, security, and technical design Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of industry software engineering experience (does not include internships or co-ops) Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic) Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial Have the ability to communicate effectively with internal and external cross discipline stakeholders Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Preferred qualifications Track record of working directly with customers and ability to influence product decisions Experience in integrating robustly with external systems and/or APIs Experience in both frontend and backend development
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Marketing Services is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the EMEA region. What you’ll do We are seeking a highly skilled and results-driven Marketing Services Program Manager to serve as the process owner for marketing campaign execution across multiple channels. The ideal candidate will possess a strong background in campaign management, with deep expertise in email marketing platforms like Marketo. This individual will work closely with diverse teams to enhance our marketing efforts, driving operational efficiency and process improvement. Responsibilities Serve as the process owner for campaign execution across email, landing pages, and paid media, supporting Growth, Lifecycle, EMEA and Demand Marketing teams. Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution. Consult on best practices in Marketo, with a focus on automation, scalability, and operational design. Design and execute complex nurture and trigger campaigns, then standardize and scale them for broader use. Partner with marketing stakeholders to streamline workflows, reduce friction, and optimize campaign delivery. Lead programs to address recurring execution challenges—defining objectives, success metrics, and building repeatable processes. Identify operational risks early, communicate clearly with stakeholders, and implement sustainable solutions. Drive ongoing improvements in marketing execution through process innovation, automation, and efficiency. Collaborate cross-functionally with Growth, Regional and Demand Marketing, Engineering, and Design to align on priorities and execution strategy. Maintain scalable documentation and support coordination with offshore production teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a marketing automation or campaign management role, ideally within a fast-paced environment. 3+ years of proven expertise in Marketo, with a strong track record of developing scalable programs and driving successful campaign outcomes. Demonstrated project management skills with experience leading cross-functional initiatives. Excellent communication skills, able to convey complex ideas effectively and tailor messaging to diverse stakeholders. Strong analytical skills with a detail-oriented mindset to track performance metrics, analyze data, and identify opportunities for improvement. Ability to work both independently and collaboratively within a team-oriented environment. Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience. Proactive, with a growth mindset and a passion for continuous learning and improvement. Preferred qualifications Experience in the technology or financial services sectors, ideally within a high-growth company. Familiarity with digital marketing channels, including paid media, SEO, and landing page optimization. Knowledge of marketing automation tools and processes to enhance efficiency and scalability in campaign execution. Strong adaptive skills with a proven ability to thrive in a rapidly changing environment. Experience managing or collaborating with an offshore production team to streamline operations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As a Sales Development Representative (SDR) at Stripe, you'll work in a customer-facing role focused on connecting prospective customers with Stripe. You'll work in partnership with the Marketing and Sales teams to create a high-quality, predictable pipeline. We hire and train SDRs in a way that prepares them to be a high-performing source of talent for Stripe Sales and Go-to-Market teams. For the first few months, you'll be a part of our Sales Development Associate program, which is designed to accelerate onboarding and support new grads' transition into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe. Through a mix of virtual sessions, in-person practicums, and checkpoint quizzes, you'll learn all about Stripe's products and how to be a successful SDR. During this period, you'll also be partnered with a senior SDR on the team as a mentor. Along with your manager, your mentor will be there as an additional resource to help support you. Responsibilities Contact potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities Book meetings with potential customers (prospects) and pitch them on Stripe's products that are a match for their business model Develop relationships with prospects to uncover specific business needs through effective, consultative questioning to qualify interest and prepare a comprehensive hand-off to sales Research and create compelling outreach materials for high-value prospects, in partnership with SDRs and Account Executives Execute outbound sales outreach created by Marketing, leveraging strategic messaging to target specific segments Follow up with potential customers who expressed interest but did not initially result in a sales opportunity, maintaining a warm pipeline Effectively manage customer outreach, consistently meeting and exceeding Service Level Agreements (SLAs), meticulously updating activity and contact information within the Customer Relationship Management system (Salesforce) to support weekly reporting efforts Collaborate and provide essential feedback and insights to Marketing to help improve targeting, messaging, and overall campaign effectiveness Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A track record of top performance or prior success in academic, extracurricular, or professional endeavors Superior verbal and written communication skills, with an ability to clearly articulate complex topics Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment This role requires in-office participation three (3) days per week in our Sydney office. Preferred qualifications Professional experience in a sales, customer service, or fast-paced professional environment At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in the growth of its Issuing and Treasury businesses, which help platforms and businesses embed financial products. As a Sales Manager of Issuing and Treasury Product Sales, you will lead a high-performing team of product sales executives and be a critical member of the leadership team responsible for growing adoption of Issuing and Treasury across the Americas. Few roles offer such a direct opportunity to shape the commercial success of a strategic product area while developing the next generation of product sales leaders. What you’ll do As the Manager, AMER Issuing and Treasury Product Sales, you will recruit, develop, and lead a team of product sales executives responsible for delivering ambitious growth goals across Issuing and Treasury. You will bring strong sales leadership, operating rigor, and a customer-first mindset to a complex and evolving product area. You will help your team navigate consultative, technical, and cross-functional sales cycles, partnering closely with Core Sales, Product, Solutions Architecture, Risk, Compliance, Partnerships, Finance, Marketing, and Sales Development. The ideal candidate has demonstrated success managing and developing enterprise sales teams, bringing complex products to market, operating effectively through ambiguity, and building durable sales motions in a high-growth environment. Responsibilities Recruit, develop, and lead a high-performing team of Issuing and Treasury product sales executives across AMER. Set a clear strategy and operating plan that delivers against pipeline, bookings, attach rate, adoption, and revenue goals. Manage day-to-day business operations, including pipeline creation, deal progression, forecasting, performance against targets, and inspection of key sales metrics. Coach the team to lead consultative, solution-based sales cycles with prospective and existing users, from discovery through close and launch. Partner closely with Core AEs to identify, prioritize, and execute on the highest-potential Issuing and Treasury opportunities. Engage directly in the largest and most strategic opportunities, building executive relationships, shaping commercial strategy, and helping the team win. Develop and refine scalable sales motions for new business, expansion, and strategic account growth across Issuing and Treasury. Build strong feedback loops with Product, Engineering, Risk, Compliance, and Operations to surface market needs, unblock critical deals, and improve the end-to-end customer experience. Translate product capabilities, implementation requirements, and regulatory considerations into clear value propositions for users. Create structure and focus for GTM initiatives, product launches, campaigns, and enablement programs. Drive execution, measure outcomes, and make timely recommendations for improvement. Inspire, motivate, and enable individual development, creating clear expectations and meaningful career growth opportunities for direct reports. Lead with clarity and context, communicating a compelling plan that is aligned with Stripe’s strategy and the broader Global Issuing and Treasury Sales organization. Continuously improve sales processes, operating mechanisms, and team effectiveness by sharing best practices and testing new approaches. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of technology sales experience 5+ years of people leadership experience 3+ years of experience in payments or financial services industry Demonstrated success leading enterprise new-business and expansion sales motions. Experience selling complex, technical, or regulated products through multi-stakeholder buying processes. Ability to hire, train, and coach a high-performance sales team, and work in a matrixed environment Ability to build cross-functional relationships, motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results True team player - always Humor is very welcomed
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization The Core Infrastructure organization operates the foundational systems that power Stripe globally — including databases (MongoDB, PostgreSQL), high availability and disaster recovery (HADR), AWS cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, and network edge infrastructure. Within Core Infra, the Regional Enablement Platform (REP) team helps Stripe launch and operate new regions without learning about broken dependencies from users. REP builds the regionalization, validation, deploy-safety, and operator tooling needed to answer practical launch-readiness questions: can critical payment paths run from the new region, which services still depend on a remote control plane, what breaks under packet loss or failover, and what must be fixed before deploys, launches, traffic shifts, or failovers proceed. The team uses traffic replay, synthetics, failover drills, dependency analysis, CI/CD gates, and incident data to turn those findings into platform fixes, service-owner asks, and reusable readiness checks across networking, HADR, and service teams. This role is based in Bangalore and serves as a senior technical anchor for Core Infrastructure in India, with direct cross-region influence across AMER, EU, and APAC. What you'll do As a Staff Engineer on REP, you will play a key leadership role in enabling Stripe's infrastructure to power all of our products, globally and at scale. You will decide how Stripe validates that a new region can safely take traffic and continue working through network loss, failover, and deploy changes. You will define the checks that must pass before launch or failover, build validation systems that replay real production paths against regional infrastructure, and turn those checks into CI/CD gates, operator workflows, and concrete fixes for service or platform owners. You will also help build Core Infrastructure's senior technical bench in Bangalore through design review, mentoring, and cross-region technical leadership. Responsibilities Define evidence-based readiness criteria for regional launches, traffic migrations, and failovers — replacing manual checklists with repeatable, globally consistent patterns Proactively identify and mitigate risks on critical payment paths; use system data to drive ownership and validate that platform mitigations measurably reduce impact Lead end-to-end cross-functional delivery for new-region infrastructure, including safe service behaviors for remote control planes Build reusable validation tooling that accelerates infrastructure integration for new acquisitions and reduces high-priority blockers Convert recurring operational friction into scalable platform capabilities used across teams Lead technical conversations and define decision mechanisms across Core Infrastructure and product teams Develop and communicate a multi-year technical strategy for REP with clearly defined quarterly milestones and success metrics Debug production issues across services and levels of the stack Mentor and grow senior engineers, elevating technical planning, design standards, and cross-region execution from Bangalore Collaborate effectively in a global, distributed environment with asynchronous decision-making across AMER, EU, and APAC Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements BS or MS in Computer Science or equivalent field 12+ years of professional experience in software or infrastructure engineering Proven track record leading complex, cross-team or company-wide infrastructure projects with high reliability and scale requirements Strong engineering background in distributed systems, platform engineering, or backend infrastructure, with a focus on operational safety and correctness Experience optimizing the reliability and security of distributed systems Experience scaling and migrating systems with little to no downtime Strong technical judgment and written communication skills, including design docs and trade-off analysis Experience mentoring engineers at various stages of their careers Experience with one or more major cloud providers — AWS, Azure, OCI, or GCP Familiarity with ops culture and a solid understanding of metrics, alarms, and dashboards Preferred qualifications Experience validating large-scale migrations, failovers, regional launches, regionalization, or control-plane behavior. Experience designing or operating infrastructure with strict reliability, correctness, latency, or availability requirements. Strong observability judgment across metrics, logs, tracing, alerting, and incident analysis. Experience with networking, service discovery, traffic routing, databases, Kubernetes, Terraform, or cloud infrastructure. Experience reducing packet loss, network latency, cross-region dependency risk, or other infrastructure failure modes. Experience making infrastructure validation or readiness evidence usable by service owners, operators, or partner teams. Experience turning repeated operational problems into reusable tools, standards, or platform mechanisms. 3+ years of experience with Go.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Procurement is part of Stripe Finance and owns the full supplier lifecycle and buying journey. The team sources and evaluates new vendors, renews and negotiates contracts with existing suppliers, and leads third‑party risk management and compliance activities to ensure suppliers meet Stripe’s standards. Procurement also drafts, reviews, and approves supplier contract structures and terms, aligned with Stripe’s risk appetite and legal requirements. What you’ll do We are looking for an experienced Sourcing professional to focus on establishing trusted business partner relationships in the technology space at Stripe with a “users first” approach to ensure early and active participation across the full lifecycle of strategic sourcing and procurement, including: category planning, sourcing strategies, RFx execution, supplier evaluation and selection, contract negotiations and management, and continuous improvements. You will play a critical role in ensuring Stripe's procurement aligns with our operational principles by contributing to our sustainable growth while fostering strong, ethical supplier relationships. Experience with complex software negotiations is required. Responsibilities Develop and execute strategic sourcing plans for designated categories, identifying opportunities for cost reduction, quality improvement, and process efficiencies Lead supplier selection, assessment, and contract negotiation processes, ensuring compliance with Stripe's policies and risk management protocols Conduct market research and analysis to inform category strategies and stay ahead of industry trends Be an active champion across the company supporting our third party risk programs and fiscal initiatives when engaging in Procurement activities Deliver on strategic sourcing management goals including cost savings and spend under management, and implement any necessary process enhancements to ensure that those goals are achieved Evaluate existing supplier base and identify rationalization and/or RFx opportunities in partnership with business teams and Finance, allowing Stripe to maximize negotiating leverage Work closely with internal teams to drive enterprise-level procurement solutions and increase supplier management effectiveness Participate in establishing short-term and long range planning and budget development of the company to support strategic business goals Help to develop and execute a roadmap to build and scale an impactful Strategic Sourcing & Category Management function that Stripes recognize and value Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A minimum of 8 years of experience in indirect sourcing, procurement, category management, or a related field Demonstrated ability to develop and implement strategic sourcing and category management strategies Proven negotiation skills and a track record of achieving significant cost savings and supplier value without compromising on quality or service Strong analytical and problem-solving skills, with the ability to manage and interpret complex data Experience in supplier contracting with a solid understanding of standard commercial terms and conditions to mitigate risks and create clear service level agreements Leadership and stakeholder management skills with the ability to elevate ambitions and influence cross-functional and internal team members Preferred qualifications Solution-oriented mindset with enthusiasm for establishing best practice Self-disciplined, diligent, proactive and detail oriented Comfort with a rapid pace of change, complexity, and working across matrixed functions, preferably within a fast-paced technology or financial services environment Strategic mindset with the ability to make sound business decisions based on data and analytics Understanding or experience with e-procurement tools and systems (e.g., Zip, Workday Strategic Sourcing, Oracle, etc.) Familiarity with the fintech industry and its supply chain and procurement challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As an Account Executive on the Enterprise team at Stripe, you will drive Stripe’s future growth engine by building new relationships with prospective companies, turning them into happy Stripe users. You will manage and elevate relationships with a named account list within a key vertical while identifying new growth opportunities and ways Stripe can exceed expectations. What you’ll do As an Enterprise Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing Financial Services accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Own a named account list and develop account plans for winning business with large digital native and enterprise companies Develop outbound strategies to create and nurture opportunities Own the full sales cycle from prospecting to close, to go live Own and lead commercial negotiations to increase and retain customer revenue and Stripe market share Develop relationships with executive stakeholders at prospective users Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with cross functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe’s strategy Who you are You’re a results-driven salesperson who confidently sells business value and navigates technical conversations at all levels;CTO, COO, CFO and beyond. You’ve worked with upper‑middle‑market or enterprise customers and understand the buyer journey. You lead complex, multi‑stakeholder deals, and quickly learn products that require technical depth. Analytical and ROI‑focused, you enjoy modeling business outcomes and helping customers quantify investment decisions. You love prospecting, can own the full sales cycle independently, and will help shape our sales strategy by refining messaging and building key assets. If you’re motivated, resourceful, persistent, and a great teammate, we’d love to talk. Minimum requirements 8+ years of sales experience, preferably at a technology company, with a track record of top performance Used to driving high activity with a goal of building and executing a healthy pipeline of qualified deals to close Ability to understand complex business problems companies face today, and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology Preferred requirements Prior experience at a growth stage internet/ software company Experience in fintech/ payments is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy. What you’ll do Stripe is hiring a Team Lead to develop a team of Operations Associates (OAs) within Fraud Operations in Bangalore. You will be responsible for the day-to-day operational execution and performance of your workflow(s), including queue health, SLA attainment, and decision quality. This role requires staying close to the work, remaining hands-on in complex casework (QA and targeted production), modeling high-quality decisioning, providing real-time coaching, and serving as the first-line escalation owner. You will also drive unit-level operational excellence. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, and a passion for inspiring a team to deliver outstanding results. Responsibilities Manage a team of Operations Associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decisioning and customer empathy. Own individual performance metrics of Operations Associates and ensure the team consistently meets throughput, SLA, and quality targets. Perform specific unit-level execution, including: defining, clarifying, and evolving core processes, leading team meetings, and performing root cause analyses for defects. Support team operations including hiring, onboarding, scheduling, and intra-day coverage planning to meet SLAs; provide interview feedback and help maintain a high hiring bar. Maintain hands-on casework at a level that enables effective coaching and escalation coverage, without compromising core people-lead responsibilities and team performance management. Own and evolve SOPs and decision frameworks for your workflow(s); drive process adherence and consistency through clear guidance, change management, and reinforcement mechanisms. Represent your workflow(s) in cross-team forums, surface operational pain points, propose improvements, support rollouts, and drive adoption within your team. Serve as the primary escalation point for complex or time-sensitive cases within your unit, in partnership with global fraud stakeholders Drive process adherence and consistency across your team through robust quality programs and calibration. Participate in leader development and represent Bangalore workflows in global enablement sessions/onsites as needed. Who you are You are a hands-on people leader and operational owner who thrives in a fast-paced fraud investigation environment. You run a strong performance cadence through clear metrics, coaching, and rigorous decision quality. You can take ambiguous operational problems, use data to diagnose root causes, and drive changes that stick, through influence, alignment, and follow-through, not just instruction. You bring sound judgment, calm execution under pressure, and a bias toward data-backed solutions and measurable improvements in both fraud outcomes and user experience. Minimum requirements Experience leading fraud, risk, trust & safety, or investigations operations in a high-scale environment. Proven ability to manage a team of frontline operations associates and own their individual performance/productivity. Experience with payments, risk, compliance, or financial industry operations. Proven ability to define and operationalize team-level metrics (e.g., accuracy/quality, SLAs, throughput) and use data to drive team priorities. Strong operational background in new process launches, service delivery, and building operating models at the unit/team level. Excellent written and verbal communication skills, including presenting operational updates and representing the team in escalations in English. Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example. At least 3+ years of direct people management experience; this includes handling performance management and proactively coach/mentor individuals. Preferred qualifications Strong fraud domain depth across investigation workflows, risk vectors, and decision frameworks Experience in optimizing unit-level fraud review operations through process redesign and tooling improvements. Experience with payments risk (CNP/card testing, ATO, merchant fraud, transaction fraud) and familiarity with how upstream detection and downstream enforcement interact. Strong analytics proficiency (comfort with data to track team performance) and comfort partnering with data science/engineering.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Corporate Development M&A Integration team manages the lifecycle of acquisitions from close through steady state. We are a small but mighty team that operates as the hub connecting Stripe's functional groups (People, Finance, Legal, CorpTech, Sales, Marketing, GTM ops, and Product) with each acquired company. Our work is directly tied to some of Stripe's most strategically important bets, and we're actively managing a portfolio of acquisitions at different stages and integration models. What you’ll do We're hiring an Integration team member to own program management of a major integration track (either an end-to-end integration, the core operational workstream, or the GTM workstream) depending on portfolio shape and deal stage. You'll be coached by the team lead, but the expectation is that you will take direction once, ramp fast and effectively collaborate across our dynamic cross-functional teams. Responsibilities Own program management of a major integration workstream end-to-end. Build the plan, sequence dependencies, track functional commitments, surface risks early, and drive decisions to closure. Develop the strategic judgment to articulate why a workstream should be integrated and why now, including how to pace and sequence integration planning across the deal's lifecycle. Manage peer-level relationships with functional DRIs across People, Finance, Legal, CorpTech, GTM, and Product independently. You are Stripe's point of contact for your workstream. Your manager is not in those conversations with you. Contribute to acquisition accountability metric reporting. Know what the numbers say, recognize what's missing or off, and know when something needs to escalate. Represent the integration team in cross-functional forums with a clear point of view. Know when to push, when to hold, and when and how to escalate. Ramp into new domains quickly. Each acquisition is different. Absorb context, structure ambiguous situations into actionable plans, and identify gaps before anyone asks. Use Stripe-approved AI tools (and create your own) to accelerate and improve your work. This is an immediate expectation, not an aspiration. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4 to 8 years of experience in finance, operations, sales ops, marketing ops, or strategy, with a track record of owning complex cross-functional work in high-stakes environments Track record of managing multi-stakeholder projects end-to-end, navigating ambiguity without a playbook, and delivering on timelines that weren't fully in your control Preferred qualifications Experience managing peer-level relationships across multiple functions to drive outcomes without formal authority Ability to ramp quickly into new domains and structure ambiguous situations into actionable plans Strong written and verbal communication skills, with the ability to write and speak decision-first to any audience Active, demonstrated use of AI tools to improve the quality and pace of work M&A or integration experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in building out its Link Product Sales team and as an Account Executive you will be a critical part of the team driving the growth of the Link network. Few roles provide such a direct impact on the growth of a top company priority. What you’ll do As an Account Executive, Link, you will use your sales and product expertise to help drive growth of Link’s consumer network across a range of customers. You will collaborate with product, engineering, marketing, and other GTM teams to develop deep product and industry knowledge and drive complex deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. You are an adept sales professional, capable of engaging in business-level and technical conversations at multiple levels of the organization. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders. You’re excited to become an expert and to share your knowledge. You are an organized self-starter and an exceptional communicator with strong analytical abilities and a proven history of top performance and improving the teams you join. Responsibilities Accountable for driving revenue, increasing attach rates, and new client acquisition for a wide range of customers including Enterprises and Platforms Create your strategic territory plan and lead outreach efforts to develop a robust, qualified pipeline Develop relationships with executive stakeholders and lead discussions with existing and prospective customers Deeply understand Link and competitors, serving as both an internal and customer-facing expert on our product and the market Engage with Product and Engineering teams to synthesize and relay customer feedback to inform Stripe’s product roadmap Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements 10+ years of customer facing experience at a leading technology or payments company and a track record of top performance Experience building trusted advisor relationships with senior business leaders Proven ability to build strong collaborative working relationships with cross-functional business partners Self-starter capable of operating independently to drive meaningful business results Enthusiastic “roll up your sleeves” mentality Excellent verbal and written communication skills Ability to understand complex technical requirements and craft solutions across multiple stakeholders Proven experience to lead complex negotiations involving bespoke commercial agreements Thrives in a fast-paced environment and changing requirements True team player - always Humor is very welcomed Preferred Qualifications 5+ years of experience specifically selling payments or technology solutions to enterprise customers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently. We are looking for an experienced Integration Engineer to join our SEA distributed team. What you’ll do Stripe’s Integration Engineering team is responsible for providing technical leadership and guidance to our most strategic users while they are integrating with Stripe. We’re seeking engineers with strong technical and business skills to drive high-quality integrations while accelerating time-to-live. Using first-hand customer knowledge, you will also impact product strategy, working with all parts of Stripe to ensure its offerings continue to satisfy its largest and most strategic users’ needs. Responsibilities Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization Collaborate with Sales, Solution Architecture and other user-facing teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation Being able to think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective Educate our users and the developer community about Stripe's value proposition, best practices and new technical developments Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams Keep abreast of new Stripe technologies and software products and showcases technical thought leadership in whitepapers, conferences and other industry events Providing recommendations, feedback and best practices to the product and engineering teams Contribute to the development of Professional Services methodologies and tools to accelerate engagements and ease troubleshooting Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 8+ years experience in an architecture (application, technical, systems, integration), technical consulting, process re-engineering or application delivery/technical engineering role Comfortable with various code-level debugging (Stripe code and user code) Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective. Experience with enterprise-level systems, including middleware, integrating with third-party APIs, and skills in systems flows, data/business object modeling, and use case/user interface production.. A great verbal and written communicator, strong presentation skills, comfortable explaining complex technical concepts to both technical and non-technical audiences Demonstrates a keen sense of ownership, drive, and entrepreneurship, thriving in fast-paced, dynamic environments. Professional fluency in Mandarin Chinese and English is required for this role, as it involves working primarily with clients within the Greater China region Able to accommodate light travel quarterly for customer on-sites and team meetings Preferred qualifications Superior time management skills to manage multiple external customers simultaneously Self-starter with the ability to assess, troubleshoot and work autonomously to decompose and solve complex problems Able to accommodate travel for customer on-sites and team meetings Thrives in a fast-paced, dynamic and collaborative environment Willingness to learn and teach others