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About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts. Responsibilities Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders Utilize data as a core tool for guiding people management strategies and optimizing team productivity Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making Manage capacity and scheduling, dividing and assigning work between team members. Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues. Ensure your team has strong data analysis and Technical skills needed to be successful in their role. Setting clear goals and expectations for individual and team performance. Foster a culture of continuous improvement to refine team processes and procedures. Support recruitment and hiring initiatives. Coach and mentor individuals to meet career via structured career development conversations. Provide continuous performance feedback and facilitate periodic formal performance reviews. Drive and own initiatives that make the team a warm and welcoming place to work. Keep the team engaged and motivated towards their work. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Been performing well in your current role for a minimum of 12 months** 9+ years experience and at least 1-2 + years experience leading operations teams SQL, Data Analysis and Payments Reconciliation Skills Strong Ownership mindset and ability to get the team unblocked with internal/external help Excellent interpersonal and communications skills Exemplary planning and time management skills Proven ability to collaborate effectively with multiple, cross-functional stakeholders to achieve results Previous experience mentoring others and are able to constructively provide feedback to others. Ability to motivate the team and keep them engaged in an otherwise structured process Proven ability to be subject matter expert in the relevant line of business Preferred qualifications Previous experience in a team lead or people management role Prior experience in Reconciliation and operations data analysis
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe Issuing team enables users–from the most promising startups and largest platforms in the world to Stripe itself—to build and launch successful card programs and financial features into their product using powerful programmatic APIs and intuitive UIs. The team creates the infrastructure, user facing experiences, and partner integrations needed to manage the lifecycle of a card and enable efficient money movement. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more across the world. What you’ll do As EMEA Staff Product Manager for Stripe Issuing, you will lead our product development efforts for building the best-in-class card issuance systems, including designing user-facing APIs and interfaces and working directly with top global users in building and growing their card programs in EMEA. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We’re looking for a strong Staff Product Manager that can run Stripe Issuing in EMEA like a standalone business, with expertise in partnering with go-to-market teams to scale our EMEA Issuing business. This Staff Product Manager will spend significant time with users to deeply understand their needs and experiences, Stripe leadership and go-to-market teams to build the EMEA Issuing strategy and roadmap, and cross-functional internal stakeholders to build compliant and scalable products. Responsibilities Lead our Stripe Issuing effort in UK and Europe Shape the direction and product strategy for helping users manage their card programs Partner with engineering to bring new Stripe Issuing product solutions to the UK and European markets Collaborate with other Stripe teams (design, legal, risk, compliance, engineering, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful and helpful user experiences Own the roadmap and go-to-market, with product marketing, of EMEA Stripe Issuing Act as the voice of the user in product and API designs, gathering direct feedback from customers Ensure we’re building in a scalable, performant way Who you are We're looking for someone who: Brings 8+ years of experience in a product role Has domain knowledge in financial products, particularly card issuing, financial systems, and card networks Strong focus on scaling products in close collaboration with go-to-market teams Has experience building platform and/or API products Has strong written and verbal communication skills with a talent for precise articulations of customer problems Can put themselves in the shoes of their users and be a steward of crafting great experiences
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights, and deal support for negotiated users to Stripe's global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and strategic deals, and providing pricing insights and feedback to sales, finance, and product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance and Strategy, and Product. There is constant collaboration with Deal Pricing colleagues across all regions. Rather than pricing individual deals, this Strategy and Operations (S&O) role acts as a central engine behind the global deal pricing team. You’ll serve as a "Chief of Staff" function to Deal Pricing leadership—owning the global operating model, driving cross-functional process excellence, managing our strategic operating rhythm, and codifying our commercial knowledge so Stripe can scale its GTM velocity. What you’ll do Strategic planning and operating rhythm Drive strategy execution. Translate high-level annual goals into actionable quarterly OKRs, ensuring clear ownership and measurable progress. Manage the operating cadence. Facilitate the team’s operating rhythm (MBRs, QBRs, and leadership syncs) to drive accountability, surface risks, and unblock cross-functional dependencies. Strategic telemetry and insights. Collaborate with our tooling and analytics team to track functional performance, using data to inform pricing strategy, operational pivots, and executive decision-making. Commercial governance and friction management Optimize cross-functional SLAs. Act as the primary bridge between Sales velocity and risk-mitigation functions (Deal Strategy, Finance, Treasury). Define and enforce SLAs for deal pricing approvals to ensure global consistency. Resolve bottlenecks. Proactively identify process friction, working with partner ops teams to redesign playbooks and clarify decision-making boundaries. Knowledge infrastructure and sales enablement Codify the "Deal pricing playbook." Build and maintain a single source of truth for deal pricing frameworks, guidelines, and Standard Operating Procedures (SOPs), ensuring documentation is version-controlled and highly discoverable. Scale sales self-service. Partner with Sales Enablement to translate complex commercial policies into self-serve guides and playbooks, empowering Sales to execute simple deals independently. Process and AI architecture Systems roadmap. Act as a lead for our CRM and CPQ evolution, transforming manual, spreadsheet-based pricing into automated, scalable workflows. Deploy AI for efficiency. Proactively identify and implement AI and LLM solutions to accelerate operations—including automating documentation, summarizing legacy contract terms, and extracting data from unstructured sales communications. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree in Business Administration, Operations Management, Finance, Economics, Management, or a related field. 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team. Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work. While not a software engineer, you are “technically savvy.” You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently. Proven experience translating high-level corporate strategy into operational execution frameworks (OKRs, KPIs) Outstanding written communication skills. You must be able to write clear, structured, and highly professional playbooks and memos (critical for Stripe’s document-centric culture). A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times. Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation) and how to write clear business requirement documents (BRDs) for technical teams. Preferred qualifications Experience in Fintech, Payments, or consumption-based (API) SaaS models. Direct experience building simple automation flows to optimize personal or team productivity.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 8+ years of sales experience, preferably selling a technical product, with a track record of top performance 5+ years leading complex sales cycles with Enterprise organizations required Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space In office locations include: San Francisco & New York
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization owns some of Stripe's most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team is responsible for translating complex partner specifications related to network costs (interchange and scheme fees) into simplified logic for internal and external consumption. This also drives decisions and product recommendations to manage the underlying network costs paid by Stripe and our users. The team partners closely with the engineering, product, finance, and partnership groups to manage and understand Stripe's network costs. Our work is core to Stripe's business, as Technical Operations roles in Payments are a dynamic and key component of Stripe's success. We sit at the intersection of product and platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. What you'll do We're looking to add payment enthusiasts who enjoy interpreting complex cost structures and ever-changing payment network systems to optimize on behalf of Stripe and our users. You'll be instrumental in building Stripe's approach to managing our global network cost base. Responsibilities • Collaborate across the company, including engineering, accounting, financial partnerships, and product teams, to analyze billions of dollars moving through the Stripe platform • Translate network specifications into implementation instructions to create billing models for new and revised fees (both scheme and interchange) • Influence product strategy to minimize network costs • Collaborate with Product, Engineering, and Finance to implement cost-saving opportunities, prioritize investment, and explain cost and margin trends • Monitor and maintain the accuracy of the fees through validation and alerting • Create fee explainability to internal and external stakeholders and host education sessions for internal teams to scale knowledge • Introduce data and process efficiencies to meet the scale and speed of Stripe. Identify and automate inefficient operational processes to reduce manual workloads, and scale our network cost operation by driving the design, documentation, and training of operational processes to leverage partner relationships Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Have 4+ years of experience in Payments at a leading technology or payments company, with the ability to write SQL to query relational databases • Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders • Have experience navigating the nuanced complexity of financial systems and solving large-scale, technical challenges • Have strong financial modeling and diagnostic skills to investigate, prioritize, and identify the root cause of issues • Have experience managing multiple, concurrent work streams, identifying and triaging technical issues, and driving solutions with clear metrics to show impact Preferred qualifications • Experience working in fast-paced environments (e.g., high-growth fintech or tech company, management consulting) • Experience mentoring junior team members in technical skill development, operational strategy, and problem solving • Experience working with PM, Engineers, finance team, or accounting team • Experience handling tickets and adhering to operational targets and metrics • Experience with visualization tools
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyse data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyse and troubleshoot complex technical issues through direct user interaction (email, phone), utilising SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimise and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance. Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. Collaborate with and advocate to Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability. Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions. Constantly challenge the status quo and push for innovation in user support strategies and operational processes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues. Proficiency in SQL for data analysis and querying, with the ability to interpret datasets. Experience working with APIs. Excellent problem-solving skills, capable of diagnosing complex issues and driving them to resolution. Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress. Experience in project management, particularly in optimising processes, workflows, or support operations. Willingness to work occasional weekends and holidays (with compensatory time off). Preferred qualifications Strong data analysis skills and a passion for interpreting data to improve decision-making and outcomes Comfortable explaining technical concepts to both technical and non-technical stakeholders Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues
Who we are About the team Link is a digital wallet designed for effortless and secure online payments and digital transactions. With Link, consumers enjoy convenience and peace of mind—it works on any device or browser, is backed by the highest security mechanisms, offers purchase protections on eligible items, and ensures seamless and quick payments. Across the Link Engineering org, we focus on building delightful payment experiences and allowing our global consumer base to pay with their preferred payment methods. Our team's work spans the entire stack from front-end experiences, to infrastructure that supports low-latency transactions, to intelligent systems that help protect consumers and merchants from bad actors. Team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here . What you'll do We're looking for engineers who want to make an impact on payments at a global scale. You'll play a key role in expanding our product suite and the infrastructure that supports it. Our team collaborates with many cross-functional teams and many other teams across Stripe to deliver innovative solutions that address evolving user needs. Responsibilities Build and design the next generation of Stripe products to meet the high-growth needs of our company and customers for years to come Debug and solve critical production issues across services and multiple levels of the stack Mentor engineers to help them grow Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2–10+ years of industry software engineering experience (does not include internships or co-ops) Strong coding skills in any programming language Strong collaboration skills and the ability to work across workstreams within your team and contribute to your peers' success Ability to thrive with a high level of autonomy and responsibility and an entrepreneurial mindset Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Preferred qualifications Experience with large-scale financial tracking systems Good understanding and practical knowledge in cloud-based services (e.g., gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to grow the GDP of the internet, and we won't stop until we've made it easy for any business anywhere to participate in the digital economy. About the role Governments around the world are fundamentally changing how businesses report and exchange transactions. Continuous Transaction Controls (CTC) and e-invoicing mandates — now active or imminent in France, Germany, Spain, Poland, and across Latin America — require businesses to transmit structured invoice data through certified government networks in real time. For Stripe's global user base, compliant e-invoicing is rapidly becoming a prerequisite for conducting commerce, not a nice-to-have. We're building the e-invoicing infrastructure that makes this invisible for Stripe users. That means embedding compliant invoice generation, validation, and transmission directly into Stripe Billing and Invoicing — abstracting the full complexity of regional mandates and network certification behind a seamless product experience. This is a high-impact, greenfield role. You'll own Stripe's e-invoicing product end-to-end: setting the strategy, driving execution, and making Stripe the go-to solution for businesses navigating the global shift to real-time invoicing compliance. You'll work at the intersection of product, engineering, partnerships, and go-to-market — and you'll be laying the foundation for a capability that will matter to every Stripe user operating in a mandated market. What you'll do Own the e-invoicing product vision and roadmap, translating complex and evolving regulatory requirements into a coherent multi-year strategy Drive Stripe's expansion across mandated global markets (France, Germany, Spain, Poland) and into Latin America, sequencing coverage pragmatically against enforcement timelines Lead build, buy, and partner decisions — evaluating the right combination of internal investment and external capabilities to meet compliance deadlines without sacrificing long-term product quality Define and own the end-to-end user journey: from onboarding (including business identity verification) to live invoice transmission via certified networks like Peppol Work closely with the Billing, Invoicing, Tax, and Connect teams to embed e-invoicing as a native part of Stripe's financial infrastructure — not a bolted-on feature Establish quality, reliability, and activation metrics that hold every component of the e-invoicing stack accountable, and use those metrics to drive continuous improvement Partner with GTM, Sales, and Solutions Engineering to position Stripe as the leading e-invoicing solution for upmarket and enterprise customers Represent Stripe credibly with regulators, certification bodies, and industry partners as we build direct relationships with key tax authorities and networks Who you are Required 5+ years of product management experience, with at least 2 years in a B2B fintech, payments, tax, or compliance-adjacent product domain Deep familiarity with the e-invoicing landscape — you understand CTC frameworks, structured invoice formats (Factur-X, XRechnung, PEPPOL BIS), and the regulatory dynamics driving mandates in Europe and Latin America Strong technical fluency: you can credibly partner with engineers on API design, data schemas, and network integration architecture Demonstrated ability to run a build/buy/partner analysis and translate the output into concrete roadmap decisions Experience launching products across multiple markets simultaneously, including navigating localization, regulatory compliance, and differing user needs Excellent cross-functional leadership — you get things done across Engineering, Legal, Finance, and GTM without formal authority Clear, direct communication: you can distill a complex compliance landscape into a compelling product narrative for both internal stakeholders and external audiences Nice to have Experience integrating third-party technology providers or acquisitions into a core product platform Familiarity with Stripe Billing, Invoicing, or Tax products Prior experience building toward Peppol access point certification or direct integrations with national tax authority platforms (e.g., Chorus Pro, KSeF) Exposure to B2B invoicing workflows in mid-market or enterprise contexts Why this role, why now E-invoicing is one of the most consequential shifts in global business compliance in a decade, and Stripe is early in building the infrastructure to make it effortless. You'll have the mandate, the resources, and the cross-functional backing to build something significant — and the chance to make Stripe synonymous with world-class e-invoicing. Stripe is an equal opportunity employer. We look for people with exceptional abilities, who are excited by hard problems and big opportunities.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Go-to-Market (GTM) Strategic Programs team supports Stripe's mission (to "Increase the GDP of the internet") by building GTM strategy, bringing it to life through incubation programs, and providing program management expertise across global, cross-functional programs. We bring a desire to chart the unknown, rigorous thinking, and a user-first approach to problem-solving, while helping to build connections between Stripe go-to-market teams and the business overall. As we rapidly grow our company and customer base, we need "full stack" program management experts with global program experience who easily flex between: PMO responsibilities coordinating across a number of cross-functional team members Running the full breadth of building and operationalizing incubation programs from diagnosis, design, implementation, and change management Driving a successful transition and handover to operational counterparts across GTM and Product Operations What you’ll do Our Program Managers are focused on solving GTM's most pressing challenges. We're looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. You have worked in a hypergrowth technology or GTM org or come from a strategic consulting background, have superior communication skills to work across the most senior stakeholders across different functions, and thrive when solving complex problems with limited oversight. Responsibilities Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals Manage directly (or coordinate) the "full-stack" of change management activities across stakeholder engagement and creating champions, messaging and communication planning, and support and enablement Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams Seamlessly prioritize among various projects and synthesize data to guide and support strategy and decision Make C-suite-level recommendations and drive decisions, where necessary Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience working in a sales and marketing organization 7+ years of experience in program management, business operations, management consulting, or a related discipline A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end An enthusiastic "roll up your sleeves" mentality Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment The ability to diagnose, simplify, and structure problems and solutions while having command of "the details" Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-suite. You set a high bar in terms of communication effectiveness. Demonstrated leadership qualities throughout their work—taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables Preferred qualifications Comfort operating with incomplete data and adapting and reprioritizing activities as business needs change Deep problem-solving and analysis experience (solving business problems—commercial, operational, financial) in a sales-oriented environment A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself and those around you) Prior experience with payments Comfort with SQL
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with founders, C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers Product, and Engineering teams to develop and execute on the account strategy for Stripe in market. What you’ll do You will be building trusted relationships with brand new founders to the C-suite, and solving mission-critical business challenges for our users. You will be building new business models and help expand existing ones with users of all shapes and sizes in the region. Responsibilities Support key technical engagements for Stripe in India Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments. Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations and solution demos. Bring understanding of the regional market to our Product and Engineering organizations by acting as the “Voice of the User” to bring insights, trends and opportunities to the leadership, product and engineering teams. Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success. Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits. Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customizations. Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise. Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Thorough understanding of the software development lifecycle and API architecture. Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences. Gather an in-depth understanding of all of Stripe’s products and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs. Preferred qualifications Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers. Prior experience driving technical sales and supporting them and their customer’s unique requirements Can read, write, and understand code in one to many programming languages Experience with integrating Stripe or other RESTful APIs into web applications. Experience in systems design, building and deploying complex applications. Passionate about learning and actively seeks out knowledge Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances. Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles. Strong collaboration skills to work seamlessly with extended global teams to support our users.
Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Datalake team builds and maintains Stripe's foundational data access and governance infrastructure — the paved path for safe, fast, and compliant access to Stripe's critical big data assets. We serve developers, data engineers, analysts, ML and AI teams, security teams, and business users across the company. The team is in the middle of a significant architectural transition as Stripe grows. We are making Stripe's data lake a first-class citizen of the modern data ecosystem to support our growing scale and diverse workloads. What Makes This Role Compelling Foundational infrastructure with broad reach: The Datalake team's systems sit in the critical path of nearly every data workload at Stripe. Decisions affect petabytes of data, hundreds of production pipelines, and every engineering team that builds on Stripe's data lake. Multi-cloud architecture design and transition: You will lead the strategy to transition to a multi-cloud architecture and implement disaster recovery plans. Active, high-stakes, OSS-aligned architectural transformation: You will lead a multi-year migration to modern, open-source solutions like the Apache Iceberg. This is a technically deep project involving critical architectural choices at each step, from API design and compute engine integration to authorization models, where your opinions and technical influence will directly shape how the platform engages with the broader data infrastructure ecosystem. At Stripe you’ll have the scale of the large company and the agency to influence technical strategy and the roadmap Responsibilities Architect the unified Iceberg platform: Lead the technical design of a metastore service as it becomes the single source of truth for Iceberg table management across all compute engines — Spark, Trino, Flink, and PyIceberg. Define the API contracts, authorization model, per-table credential vending, and integration patterns that every data pipeline at the company will depend on. Lead compliance architecture: Partner with security and compliance teams to translate regulatory requirements into durable preventative technical controls — audit logging, access review infrastructure, data segregation, and lifecycle enforcement — built into the platform rather than bolted on. Drive cost and efficiency at petabyte scale: Identify systemic inefficiencies in storage layout, snapshot retention, and data lifecycle, and design automated, self-service tooling that scales without ongoing manual intervention from the team. Set the technical bar: Own critical design reviews, establish standards for reliability, security, and developer experience, and mentor senior engineers through high-stakes architectural decisions. Provide the technical judgment that keeps the platform moving fast without accumulating structural debt. Who You Are Minimum requirements 10+ years of professional software engineering experience Demonstrated track record of designing, building, and operating large-scale distributed storage or data infrastructure systems. Deep experience with object storage (S3, Azure Blob, or equivalent) — including IAM, access control policy design, lifecycle management, and operational practices at petabyte scale. Proven ability to lead complex, multi-quarter infrastructure projects end-to-end, including cross-team dependency management and coordinating migrations across many consuming teams. Strong background in authorization and access control design for distributed data systems. Preferred requirements 5+ years of Backend/Infrastructure Software Engineering experience. Experience safely executing large-scale data migrations with a strong instinct for sequencing, blast radius reduction, rollback, and data integrity validation. A strong developer experience sensibility: the ability to build abstractions that are ergonomic, well-documented, and actively reduce toil for the engineering teams that depend on your platform. In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Pay and benefits Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You’ll be joining the data science team at Stripe responsible for our overall infrastructure, with a special focus on Stripe’s security. Projects include, but are not limited to: Leverage internal telemetry and logs to understand and design secure and safe access controls to sensitive data; Develop methods to model, quantify, and ultimately de-risk security-related incidents on Stripe data, assets, and networks; Collaborate across the company with engineering, PMs, and others to better understand, measure, and ultimately detect various malicious attack vectors. You will act as a key strategic data partner to the Security organization at Stripe, and help craft, guide, and drive the strategy and tactics needed to help ensure Stripe keeps and maintains the highest level of safety and security for critical business assets and customer data. What you'll do Responsibilities Provide senior technical direction to data teams on horizontal technical areas, including detection, modeling, metrics, observability, etc. Assume hands-on leadership, especially when helping teams resolve complex problems through iterative execution. Identify broad company problems and opportunities that can be tackled through data science Work with relevant teams to design and build the quantitative outputs and artifacts that deliver outsized value to our users and our business. Provide data-driven guidance to cross-functional partners on strategy for tracking and protecting Stripe assets from external and internal threats. Contribute to the overall strategy, roadmap, and vision of your data science team and organization. Evangelize and inspire best practices across data science. Lead by example to build a culture of craftsmanship and innovation. Provide mentorship to our data science talent to help them grow technically and professionally. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of data science experience or equivalent combined industry and research experience in a quantitative field. Bachelor’s, Master’s, or Ph.D. in a quantitative field (e.g. Statistics, Mathematics, Economics, Operations Research, Quantitative Marketing, Physical Sciences, Engineering, etc.). Demonstrated experience of leading organization-wide initiatives spanning multiple teams, or leveraging deep domain expertise to influence tech roadmap planning and execution. Demonstrated ability to effectively collaborate across multiple teams and stakeholders to drive business outcomes. Experience creating alignment with stakeholders in ambiguous and complex situations, and leading company-level initiatives. Demonstrated ability to balance execution and velocity with research, statistical depth, and scalable design. Proficiency with AI tools to accelerate model development, analysis, and coding. Experience mentoring and investing in the development of peers. Preferred qualifications Strong preference for experience working with security or security-adjacent teams, and familiarity with contemporary security tools and practices. Experience in the end-to-end development and production implementation of machine learning, statistical, or forecasting frameworks (beyond building model prototypes). Experience developing and deploying metrics and observability frameworks.