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Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Core Change Management group is responsible for the systems that let every Stripe engineer ship code, configuration, and infrastructure changes safely and at high velocity. You will be embedded primarily on the Service Deployments team — the owners of Stripe's end-to-end code deployment platform — with regular collaboration with the Resource Automation and Feature Deployments teams. What Makes This Role Compelling You own the foundation of how Stripe ships software. The deployment platform sits in the critical path of every engineer's workflow at Stripe. The decisions you make affect thousands of deploys per day across hundreds of services, directly determining how fast and safely Stripe's product evolves. Technically rich, architecturally active. The team is executing several concurrent platform transformations: containerizing host-based services at scale, adding intelligent multi-service deploy pipelines, extending real-time anomaly detection to earlier stages of traffic shifts, and rebuilding deployment event infrastructure on top of a durable message bus. This is not maintenance work — the architecture is in motion. Broad surface area, real ownership. You will span the full stack from container scheduling and deployment orchestration business logic to the developer-facing internal platform UI. The problems are multi-layered: reliability, developer experience, performance, and safety all at once. Your judgment prevents incidents. The team's explicit goal is to drive down change-related incidents across Stripe by building better detection, smarter pipelines, and safer defaults. Your technical decisions have a direct and measurable safety impact on Stripe's reliability. Agency to shape technical strategy. As a Staff engineer on Service Deployments, you will set technical direction for the team's systems, author designs that span multiple teams, and be the person engineering managers and engineers turn to for the hardest deployment infrastructure questions. Responsibilities Own end-to-end technical delivery of large, ambiguous infrastructure projects — from initial design through production launch and long-term reliability. Author the design, sequence the work, unblock the team, and shepherd projects to landed impact. Architect the next generation of Stripe's deployment platform. Lead technical design of the deployment orchestrator's evolution — including multi-service dependency-aware autodeploy pipelines, Kubernetes-native deployment primitives, and fleetwide container migration — defining the API contracts, rollout strategies, and operational model that hundreds of teams depend on. Extend deploy anomaly detection. Evolve blue-green traffic analysis: extend coverage to earlier traffic-split stages, design API/method-based regression detection, and build a self-service onboarding system that makes anomaly detection the default for all supported service types. Own reliability and operational excellence for the deployment platform. Lead incident response; systematically reduce operational toil; and make reliability, security, and maintainability first-class properties of the systems you own. Build deployment event infrastructure. Own the deployment notification and event-publishing architecture — designing the event schema, durability model, and integration contracts that downstream systems rely on for observability and automation. Collaborate across Core Change Management. Partner with Resource Automation on projects that span deployment orchestration and cloud resource management (IAM, account provisioning, infrastructure automation), with Feature Deployments on change-safety tooling (feature flags, configuration management, change audit logs) that integrates with or depends on the deployment pipeline, and with the service mesh team on routing capabilities that enable advanced deployment patterns such as canary rollouts and merchant-priority traffic shaping. Set the technical bar. Own critical design reviews, establish standards for deployment safety and developer experience, mentor senior engineers through high-stakes architectural decisions, and advocate for the right abstractions — code that consuming teams can adopt without becoming deployment infrastructure experts. Decompose complexity for the team. Translate large, open-ended platform challenges into scoped, parallelizable work; help engineers grow by framing problems clearly and providing decisive technical guidance on the hardest questions. Who You Are Minimum Requirements 10+ years of professional software engineering experience , with a demonstrated track record of designing and shipping production infrastructure systems of significant scale and complexity. Proven ability to lead large, ambiguous infrastructure projects end-to-end — from technical design through delivery — including managing cross-team dependencies and coordinating migrations across many consuming teams. Deep expertise in distributed systems and deployment orchestration : strong foundations in how services are built, scheduled, and operated at scale, including rollout strategies, staged delivery, and failure modes. Hands-on experience with Kubernetes and container-based deployments , including service lifecycle management, workload scheduling, and the operational challenges of migrating large fleets from VM-based to containerized infrastructure. Strong background in service reliability and operational excellence : demonstrated ability to lead incident response, reduce toil, and build systems that are reliable, debuggable, and maintainable by a team. Track record of broad technical impact across multiple large systems : fluency across a complex codebase, force-multiplier effect through code review and mentorship, and the ability to set technical direction for a team rather than just execute within it. Preferred Requirements Background in deployment safety systems : anomaly detection, automated rollback, progressive delivery, or similar mechanisms that reduce the blast radius of bad deployments. Familiarity with event-driven architectures (Kafka or equivalent) applied to deployment lifecycle observability and notification. Experience with Infrastructure as Code at scale — Terraform or equivalent — particularly in the context of cloud resource governance and IAM management in AWS or Azure. Developer platform or internal tooling background : a strong developer experience sensibility and the ability to build abstractions that reduce toil for the engineering teams that depend on your platform. Change management and feature rollout systems : experience with feature flags, configuration distribution, or audit-log infrastructure that provides safety guardrails around production changes. Familiarity with service mesh concepts (canary deployments, weighted routing, traffic-splitting) sufficient to collaborate effectively with partner teams on routing capabilities that enable advanced deployment patterns. In-Office Expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through both existing and new-to-Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve and overperform on targets Lead new sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. Minimum requirements 8+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business and expanding existing users A proven ability to build strong collaborative working relationships with business partners The ability to deal with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision A hands-on mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications 5+ years of experience selling financial services or similar software Experience in selling billing solutions Proven ability to sell in a fast-paced environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team To advance Stripe’s important mission, we are building a world class Internal Audit (IA) team. Our purpose is to strengthen the organization’s ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We are consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe’s controls where it matters the most. Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe’s internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. Currently Stripe IA supports various APAC licenced entities including Singapore, India, Australia, New Zealand, Thailand, Malaysia, Indonesia, and Japan. We’re looking for a candidate with deep finance, operations and regulatory compliance audit experience who will help us build and scale a global audit program and its relevance in the region. What you’ll do As a member of the APAC IA team you will support our audit landscape in one of the most dynamic sectors of FinTech. In this role, you will assist in the execution of a comprehensive, risk-based internal audit strategy that anticipates emerging risks and aligns with our management's vision and regulatory landscape. As a member of the global IA team, you will contribute your expertise in governance, risk management, and internal controls to support assessments that empower our leadership to make informed, strategic decisions. This is an opportunity to support the framework of our operations, protect our organization from unforeseen challenges, and bolster our commitment to excellence and compliance in the rapidly evolving world of Fintech. If you're looking to make a significant impact and elevate your career in an innovative and supportive environment, this is your chance to step into a role where your contributions will support meaningful change. This position is office-based in Singapore. Responsibilities Support the execution of a risk-based internal audit strategy that ensures comprehensive, end-to-end audit coverage. This strategy should reflect emerging risks, management priorities, and regulatory obligations. Conduct evaluation and testing of governance, risk management, internal controls, compliance, financial reporting, and operational processes to ensure their effectiveness, accuracy, and regulatory compliance. Contribute to objective and timely assessments and reports for leadership on issues related to risk management, controls, and governance. Support engagement with partners and regulators; help prepare audit evidence and findings to enhance confidence in our internal oversight processes. Clearly communicate complex risks and impacts to senior stakeholders, including the Board, Audit Committee, and regulators in the APAC region. Collaborate with stakeholder teams to translate audit findings into durable, structural remediation plans while building and sustaining business relationships to support ongoing audit planning and execution. Invest in understanding the business to better identify areas of need and opportunities to advise. Research and stay current on applicable standards (e.g., GAAP, IFRS), regulatory requirements (e.g., MAS, RBI, BOT, ASIC, BNM etc.), network partner mandates (i.e., Visa and Mastercard), emerging trends (e.g., AI, stablecoins) and relevant best practices. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4-6+ years of experience in internal auditing, risk management, or compliance, preferably within the banking or financial services sector. Experience of auditing a wide range of internal controls such as financial crime (e.g., KYC/KYB, AML, Transaction Monitoring, Sanctions screening), finance, operations, payment processing, regulatory compliance, third party risk management, business continuity, data protection etc. Bachelor’s degree in Accounting, Finance, Business Administration, or related field. Experience in risk-based audit execution, reporting, and proactively identifying scalable solutions across governance, compliance, and operational controls. Strong analytical skills with experience using data analytics and continuous monitoring tools to support audit activities. Excellent written and verbal communication skills; ability to present complex issues clearly to non-technical senior stakeholders. Proven ability to support cross-functional remediation efforts, following through on commitments and tracking closure of corrective actions. High degree of integrity, independence, and professional skepticism. Preferred qualifications A degree in Accounting, Finance, MBA, or related advanced fields. Professional certification such as CIA, CPA, CAMS, CFA or similar. Prior experience in a regulated financial institution or network with complex relationships among network partners. Experience with audit management software, automation platforms, and advanced data analytics. Demonstrated track record of building continuous audit/monitoring programs.
Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action. Minimum requirements Have at least 4 years of experience managing ML teams Experience working as a Machine Learning Engineer, Applied Scientist or equivalent Individual Contributor. Lead by example in high-growth, high-impact, ambiguous environments Have experience building & shipping ML systems. Hold yourself and others to a high bar when working with production systems. Thrive in a collaborative cross-functional environment Preferred qualifications Experience in shipping LLM & RAG systems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team provides and enhances core business services that are the backbone of Stripe. FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe. What you'll do We're looking for a Monetization Operations Analyst to join our growing team. You'll help us improve user experience through accurate and timely onboarding of contracts and workflows, and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Onboard sold custom contracts into our billing systems. Work with legal contracts with strong attention to detail and accuracy. Develop and manage scalable billing and collection processes for complex user agreements and new business operations. Build scalable and auditable onboarding processes for new and existing users. Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements. Partner with account managers to resolve user inquiries related to onboarding implementation, billing, and collections. Advocate for the customer to internal stakeholders. Share system feedback and insights with Sales, Product Management, Engineering, Support, and Legal on innovation and improvements needed to optimize the Stripe user experience. Help scope, build, and deliver continuous process improvements that enhance operations. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in a client-facing role, ideally in customer success, consulting, financial services, account management, or sales, preferably working with technical products. Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions. Ability to be detail-oriented while visualizing the larger impact of a series of transactions. Strong problem-solving skills and the ability to navigate data and people to find answers. Strong operating rigor, including organizational and time management skills. Ability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers. Motivation and flexibility to work well in a high-growth environment where things change quickly. Preferred qualifications Ability to trace process impacts from situation to end customers and business financial outcomes. Knowledge of or experience in the payments industry. Demonstrated professional experience using GSuite, Excel, and working with large data sets. Experience with SQL. Demonstrated project management or consulting experience and the ability to work cross-functionally. A builder's mindset and a willingness to question assumptions and conventional wisdom. A passion for learning and solving problems through infrastructure and automation.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe’s partners. Our goal is to drive growth through co-solutioning, education and enablement with our partner organisation. The right candidate will be a critical technical liaison to the Stripe Partner Development Manager. This will involve creating comprehensive technical business plans for partners, including identifying, incubating and bringing to market service/solution offerings built on or with Stripe. A Partner Solution Architect is someone who is intellectually curious, motivated to win, open, and entrepreneurial. What you’ll do As a member of the team, PSAs build highly consultative trusted relationships with executives and technical decision makers in the customers' organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they drive new monetization opportunities and growth. Responsibilities Work with key AI partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions & solution deep dives with partners on the value Stripe provides to their clients Engage with CTOs, engineering and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue Communicate success internally through QBRs, etc Provide oversight, guidance, and assistance during the partners' sales process to ensure mutual success in joint opportunities Educate the Stripe sales team on key partner solutions and capabilities Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise Experience co-selling and co-solutioning with go-to-market partners Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities Thorough understanding of the software development lifecycle and API architecture Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem Has practical, hands-on experience building with top LLMs (OpenAI, Claude, Gemini) and leverage modern AI development tools like Cursor, Vercel, and Replit to move fast - additionally, you are comfortable working with scalable data platforms (Databricks, Snowflake) or major cloud ecosystems (AWS, GCP, Azure) Ability to continuously learn and adapt in current AI market Ability to define tech strategy and focused initiatives in a highly ambiguous and fast evolving domain Hands on prototyping, demo and customer facing (like an FDE) experience Preferred qualifications A background in payments systems and e-commerce solutions is a plus but not a requirement
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g., understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, and quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you’ll do We’re looking for a Data Scientist to partner with our Local Payment Methods (LPM) engineering and product teams. You’ll play a key role in understanding, growing, and optimising our LPM business, leveraging data to make strategic business decisions. As Data Scientists at Stripe, it's our mission to ensure that the company strategy, products, and user interactions make smart use of our rich data, using techniques like machine learning, statistical modeling, causal inference, optimization, experimentation, and all forms of analytics. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements PhD, MSc or MA with 2 years, or BS or BA with 3 years of data science or quantitative modeling experience Proficiency in SQL and a computing language such as Python or R Experience in working with cross-functional teams to deliver results Ability to communicate results clearly and a focus on driving impact A demonstrated ability to manage and deliver on multiple projects with a high attention to detail Strong business acumen and experience in synthesizing complex analyses into actionable recommendations Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and experimentation Experience deploying models in production and adjusting model thresholds to improve performance Experience designing, running, and analyzing complex experiments or leveraging causal inference designs A builder's mindset with a willingness to question assumptions and conventional wisdom Experience with distributed tools such as Spark, Hadoop, etc. A PhD or MSc in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Revenue Suite Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. The Sales team has been tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. What you’ll do As a Revenue Suite Account Executive (Existing Business) at Stripe, you'll use your sales and product expertise to help drive growth through existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. Responsibilities Drive revenue to achieve targets Lead sales and upsell conversations of Stripe for existing and prospective customers Drive strategic thought leadership within assigned territory to ensure user success and revenue growth Understand the sales process and competitors for Stripe, including software, hardware, and payments Serve as both an internal and customer-facing expert on Stripe, especially for your specialised products Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory Who you are You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. Minimum requirements 8+ years of sales or prospecting experience at a technology company and a track record of top performance Owning a direct sales quota, with direct sales experience closing new business and expanding existing users A proven ability to build strong collaborative working relationships with business partners The ability to deal with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision A hands-on mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications 5+ years of experience selling financial services or similar software Experience in selling billing solutions Proven ability to sell in a fast-paced environment
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The recruiting team seeks to build the culture of Stripe by aligning the strongest global talent to our highest impact business needs. They focus on bringing Stripe’s operating principles to life in their recruiting processes, providing the highest-quality candidate experience, and leveraging data driven storytelling to influence the business. What you’ll do To further this important mission, we are looking for consultative and creative recruiters to grow and scale our Go-to-Market (GTM) team. The GTM organization at Stripe encompasses our Sales team, Marketing and Sales Development, GTM and Product Operations, and Professional Services. These teams are expanding in the region, focusing on bringing new users onto the Stripe platform, supporting our existing users' scale, and growing their businesses. You can expect high impact and wide-ranging responsibilities: owning full-cycle recruiting, driving hiring strategy, and delivering best-in-class candidate experience. This person must be a builder who thrives in a learning environment—unafraid to try new things, embrace new ideas, and welcome suggestions for how we can iterate on our processes. Responsibilities Develop and execute strategic sourcing plans to identify and engage top talent, ensuring a robust and inclusive candidate pool for current and future hiring needs Conduct regular market research and analysis to stay informed about talent trends, using insights to inform recruiting strategies and address potential challenges Partner with senior leaders across the organization to understand their hiring objectives and develop recruiting strategies aimed at achieving headcount goals, with an emphasis on expanding our GTM teams across the US, LatAM and Canada Track and analyze recruiting metrics, providing regular reports on hiring progress to business leadership to ensure transparency and alignment with goals Propose and implement creative and scalable changes to the existing recruiting strategy to enhance efficacy and reach Work closely with cross-functional teams—including Finance, People Ops, Benefits, Onboarding, and Legal—to deliver a seamless and high-quality candidate experience Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of full-cycle Recruiting experience in a fast-paced, high-growth environment including in house experience Excellent verbal and written communication skills Strong ability to build relationships with senior leaders and effectively influence decision-making processes Strong drive to identify and engage top talent, fostering relationships with candidates Proven ability to utilize data insights to identify trends and refine recruiting processes, enhancing efficiency and outcomes Flexibility, adept at shifting tasks and priorities in response to changing circumstances Preferred Qualifications Proficiency with Applicant Tracking Systems (ATS), such as Greenhouse, Lever, or similar platforms Experience leveraging sourcing and CRM tools (e.g., Gem, LinkedIn Recruiter) to build and manage talent pipelines Strong working knowledge of recruiting analytics and reporting tools to drive data-informed hiring strategies Familiarity with scheduling, communication, and collaboration tools (e.g., GoodTime, Slack, G Suite) Ability to quickly adopt new recruiting technologies and optimize workflows for scale
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint. World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written, and building the systems that allow creative directors and producers to focus on what they're here to do: create exceptional work. What you’ll do Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. The Head of Brand Operations exists upstream from creative execution. This role's job is to ensure the work entering Brand Studio is strategically aligned, clarified, prioritized, resourced, and fully prepared for delivery before it ever reaches a creative director or producer. It also means ensuring the company understands how to work with Brand Studio — what it takes to be a ready partner, and where a given initiative stands on the roadmap. When that infrastructure is working, creative leaders spend their time and energy on the thing they're actually here to do. This role lives at the altitude of setting the team up for success. That means the early-stage, ambiguous conversations where partners are still forming ideas — where the business need hasn't been articulated, where the biggest risks and opportunities haven't been named, and where a structural decision will compound over time. It means building and maintaining a roadmap the entire company can see and trust. And it means leading a team of producers who own their projects fully, with your role being the system that makes their ownership meaningful. This role isn't about staying out of the details entirely — it's about not defaulting to them. You'll roll up your sleeves when the moment calls for it. But your primary value is in designing the ecosystem, not running the work. If you want to build the system in which great work consistently becomes possible — and watch it scale — this is a rare opportunity to do that. Responsibilities Architect the Brand Studio ecosystem. Engage cross-functional partners — Marketing, Product, Comms, PMM — before briefs exist. Turn ambiguous asks into clear, sequenced workstreams so creative leaders inherit clarity, not chaos. Build and maintain the Brand Studio roadmap. Sequence and prioritize work based on business importance, creative opportunity, and team capacity. Give leadership a forward-looking view of what's coming — and the tradeoffs involved. Set the conditions for great work. By the time a project reaches a creative director or producer, the business need is defined, stakeholders are aligned, and the problem is framed. Creative leaders shape the work. You shape the environment that makes the work possible. Own and evolve the operational infrastructure. Build the intake processes, alignment frameworks, and communication rhythms that help Brand Studio run at scale. Refine them as the team grows. Make how Brand Studio works visible to the company. Partners should be able to find the roadmap, understand where their project stands, and know what it takes to show up ready. The process of working with Brand Studio shouldn't require a meeting to explain. Run the business of Brand Studio. Own the budget, manage agency and external production partnerships from procurement through delivery standards, and partner with Finance on clear accounting structures. Give the team the resources and partnerships it needs to deliver. Lead, develop, and set the cultural tone. Hire great people, build their judgment, and set clear ownership. Give direct feedback, delegate fully, and create the stability that lets people do their best work. You're a steward of how this team shows up — the norms, the standards, and what it means to operate at this level. Stay attuned to what's forming. Brand-level initiatives take shape before briefs exist. Catch early signals across the company and help shape ambiguous ideas into clear outcomes before they reach the studio. Represent Brand Studio at the leadership level. Keep senior leaders informed on priorities, direction, and impact. Make the case for what deserves investment, what should wait, and why. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in brand operations, creative operations, or creative program management. A track record of building operational systems at the function level, not just executing inside them. 5+ years managing a team of producers, program managers, or operations professionals, with clear evidence of developing talent and building production capability. Demonstrated experience engaging cross-functional partners before briefs are written — shaping workstreams, clarifying business needs, and setting creative teams up to succeed. Experience building and owning an annual creative roadmap for a team or function, including prioritization frameworks, capacity planning, and tradeoff communication with senior leadership. A track record of building operational infrastructure — intake processes, prioritization systems, partner communication frameworks — that scaled and outlasted your direct involvement. Experience managing significant budgets, including developing transparent accounting structures in partnership with Finance. Strong stakeholder management and executive communication skills, with the ability to align competing priorities and influence without authority across a large, cross-functional organization. People management instincts that build team judgment rather than dependency — genuine delegation, direct feedback, and a consistent bias toward developing others over personal execution. Experience incorporating AI into team workflows and driving measurable adoption across a creative or operations team. Preferred qualifications Experience inside a world-class in-house creative studio or brand team, with deep familiarity with the full creative production lifecycle — from strategy and concept through final delivery. A track record of building or rebuilding a brand operations function from scratch within a company or team at scale. Experience managing global creative agency and external production partnerships end to end — from procurement and onboarding through creative direction and delivery standards. Deep understanding of how brand, marketing, and product teams operate at a technology company, with the instincts to bridge creative ambition and business priorities. Experience building operational transparency systems — roadmaps, dashboards, or partner-facing communication frameworks — that gave an entire organization real-time visibility into a creative team's capacity and priorities. Experience building creative process standards, playbooks, or partnership guidelines that became lasting institutional infrastructure.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Applied ML team aims to reform how our users interact with Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include helping our users resolve issues with Stripe faster or making it easier for our users to sign up and navigate Stripe. We are using the latest LLMs as well as fine-tuning our own models. We're an end-to-end team going from ideas to models to shipping in production. You can learn more about our team’s work from this recent talk . What you’ll do As a machine learning engineer, you will be responsible for analyzing opportunities, proposing ideas, training & evaluating ML models, running experiments, and deploying everything to production. You will also have the opportunity to contribute to and influence ML architecture at Stripe as well as be a part of a larger ML community. Responsibilities Our team operates fluidly and here are some problems you may tackle: How do we evaluate a system offline & online? How do we improve performance to match (and beat) humans? How do we ensure model quality doesn’t degrade online? Does fine-tuning an LLM give us better performance? What are the right OSS and in-house platforms we should invest in? And in the process you will: Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliability Collaborate with product and strategy partners to propose, prioritize, and implement new product features Engage with the latest developments in ML/AI and take calculated risks in transforming innovative ML ideas into productionized solutions Who you are We are looking for ML Engineers who are passionate about using ML to improve products and delight customers. You have experience developing streaming feature pipelines, building ML models, and deploying them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action. Minimum requirements Have at least 3 years of experience shipping ML systems in production Hold yourself and others to a high bar when working with production systems Take pride in taking ownership and driving projects to business impact Thrive in a collaborative environment Preferred qualifications 5+ years of experience in full time software development roles Experience shipping LLM integrations to user products with high quality Experience operating in highly ambiguous environments Knowledge about driving a hypothesis from data
Who we are About Stripe At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About Bridge Operations and the team As Stripe's user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges. The Bridge Operations strategy provides operational leverage and expands Stripe's portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. This role will be part of the KYC and KYB Team within the Risk Ops organization in Bridge Operations that is accountable for performing KYC and KYB reviews during onboarding and periodic review. What you'll do We're looking for someone who is passionate about fighting risks and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for spearheading the organization's KYC and KYB compliance efforts within the Mexican market. The right candidate for this role will have experience in KYC and KYB compliance, preferably within the fintech or e-commerce space. Responsibilities • Conduct thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Mexico's regulatory requirements. • Demonstrate a deep understanding of KYC, KYB, and anti-money laundering (AML) regulations specific to the Mexico financial services industry, and apply this knowledge to your daily analyses. • Exercise sound judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer. • Handle high-complexity KYC and KYB-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties. • Adhere closely to process documentation and draft clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities. • Actively participate in building a new team and operational culture focused on robust KYC and compliance practices within the organization. • Leverage your expertise in KYC, KYB, and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action. • Collaborate cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Mexican market. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Bilingual in English: Excellent conversational, written, and reading skills. • Professional experience: 2+ years of experience in risk or any type of customer-facing roles within a fast-paced environment. • Resilience and adaptability: Proven ability to thrive in evolving environments, remain composed under pressure, and confidently navigate ambiguity. • Structured mindset: A logical, disciplined approach to problem-solving with a relentless focus on accuracy and attention to detail. • Proactive problem-solver: A self-starter capable of working independently to analyze complex data and make sound, defensible investigative decisions. • Process improvement: The ability to identify operational gaps and proactively implement solutions to enhance workflow efficiency. • Effective communication: Strong written, verbal, and interpersonal skills to clearly articulate findings and recommendations to internal teams and financial partners. • In-office presence: Full availability to work 100% on-site at our office in Reforma, CDMX. Preferred qualifications • Startup and tech background: Experience navigating the unique pace and scale of a technology-driven company. • Industry expertise: Deep knowledge of the payments landscape and the fintech industry. • Specialized domain knowledge: A technical background in KYC, KYB, Risk, or Financial Crimes (FC). • Operational agility: Prior experience working within a queue.