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About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in real time Expand and deepen live channel integrations — including voice, messaging, and emerging platforms — across Stripe's global support operations Debug and solve critical production issues across services and multiple levels of the stack Collaborate with internal stakeholders across the company to build new features at large scale, while improving internal engineering standards, tooling, and processes Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of industry software engineering experience Native Mandarin fluency Full-stack engineering experience, with front-end proficiency; React and Ruby are our primary technologies Superb communication skills working with both technical and non-technical stakeholders Reasoned judgement to unblock yourself and make rapid forward progress in ambiguous domains Comfortable working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users User empathy and a customer-centric approach to problem solving Preferred qualifications Experience building or integrating third-party platform APIs, particularly in the communications or customer support tooling space Familiarity with real-time communication systems or messaging infrastructure Demonstrated technical leadership on ambiguous, impactful projects Good understanding and practical knowledge of cloud-based services (e.g., gRPC, GraphQL, Docker/Kubernetes, AWS, etc.)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Security Incident Response team is responsible for triaging and assessing the severity of incoming security alerts, responding with initial containment measures and escalating as needed to incident responders for further investigation and resolution. They analyze a variety of data sources to identify potential threats, collect requirements for operational enhancements to detection and response systems, and generally scale security processes. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed globally and regularly coordinates with stakeholders in North America, Europe, and Asia. What you’ll do You will leverage your security incident response experience to improve capabilities at Stripe. You will manage and coordinate the entire incident response process, developing and implementing incident response plans, conducting risk assessments, establishing procedures, leading workstreams, and ensuring timely and effective resolution. You will also act as incident commander, collaborating with various internal stakeholders, performing post-incident analysis and reporting, and making continuous improvements to Stripe’s security engineering and incident response function. Responsibilities Lead and coordinate security incident response activities and workstreams as the incident response manager (IRM) Analyze and investigate a broad range of threats or activities occurring on client devices, maintaining a high level of confidentiality and documenting incident details accordingly Make decisions and recommendations based on the results of incident analysis and communicate the appropriate context to stakeholders, including insights to help identify, prevent, detect, and respond to anomalous or potentially malicious activity Develop, document, and implement strategies, runbooks, capabilities, and techniques for incident response Work cross-functionally with security engineering and data science teams to build solutions for analyzing security events data at scale and protecting Stripe networks, systems, and data from threats Strengthen KPIs and metrics for measuring response effectiveness and provide clear and consistent reporting to internal stakeholders Continuously improve security processes and response capabilities by building relationships with key stakeholders and collaborating with engineers and analysts Mentor and develop other teammates, championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years experience in leading Security Incident Response B.S. or M.S. Computer Science or related field, or equivalent experience Working knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Hands-on experience in analyzing and responding to security events, such as conducting log analysis, developing queries and analytics, troubleshooting security issues, and correlating complex data sets. Proficiency with developing and using novel analytical methods to automate response processes Excellent written and verbal communication skills, proactive in informing stakeholders, and ability to operate with little oversight. Ability to identify trends, insights, and relationships between internal and external data and intelligence sources to make risk mitigation recommendations. Preferred qualifications Broad knowledge and experience across the information security domain, including familiarity with endpoint, email, network, identity management, cloud security, vulnerability management, incident response, and threat intelligence. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with network observability, security software, or data engineering solutions (Chronicle, osquery, LogScale, Splunk, etc.)
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Trust is central to Stripe’s mission to grow the GDP of the internet and the Risk team advances that mission by building products and infrastructure that Stripe businesses, Stripe product teams, and Stripe’s network of regulators and financial partners rely on. From helping businesses onboard to Stripe to managing regulatory compliance at scale, Risk is at the center of what makes Stripe run. The Technical Program Manager team is responsible for delivering the cross-Stripe programs that help businesses grow on Stripe, enable products to launch safely at scale, and Stripe to maintain its position as the most trusted network in the financial ecosystem. What you’ll do You will lead a team of TPMs and PGMs to deliver on Stripe’s most complex, cross-cutting, and critical programs. As a manager, you will support your team in leading programs that advance Stripe and Risk’s mission. You’ll hire, coach, and grow a team of excellent TPMs that support Stripe’s growing needs and the individuals’ careers. You will also act as a TPM yourself on the most complex initiatives that uniquely need your hands-on leadership. Responsibilities Build, lead and manage high-performing teams, managers, and individuals, across multiple locations, including providing performance reviews, continual feedback, and career growth. Define and deliver on long-term vision and multi-year strategy for company-wide programs collaborating with product management and engineering leadership/executives. Define success criteria, delivery plans, track risks, and ensure successful execution of Risk’s most complex programs. Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of management experience of varying seniority, including managing managers 8+ years of software engineering, systems engineering or technical product/program management experience Extensive experience in finding and growing talent through coaching, mentoring, and career development conversations Experience driving technical programs from ideation to delivery at scale and leading teams of Technical Program Managers who have done the same Experience operating autonomously and leading across multiple teams, with stakeholders in different disciplines across time zones Ability to demonstrate critical thinking and thought leadership Preferred qualifications You are comfortable working with geographically distributed teams You’ve managed teams that designed and operated critical infrastructure You are empathetic to customer needs but visionary enough to not just deliver a faster horse You are excited about collaborating with teammates across Stripe’s organization Past experience as an engineer or similar technical role
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product and Risk Data Engineering is Stripe's single source of truth data engineering layer for Payments, Risk, and Product — we enable Stripe to confidently run, measure, and grow the business by making accurate information easy to access. We curate and maintain high-quality data warehouses and pipelines that serve as the authoritative foundation for product and financial activity across Stripe, powering analytics, ML capabilities, agentic workflows, and merchant-facing data interfaces. Beyond building data, we act as the internal experts in data technologies and partner with Data Platform to deliver high-quality, low-friction data processing frameworks. We also serve as the bridge between data producers and data consumers — championing best-in-class data engineering practices and guiding product teams on event-driven data API modeling — so that every team at Stripe can build, decide, and grow from a trusted, well-engineered data foundation. What you’ll do We're looking for a person who could contribute to the team by solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of key tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. Responsibilities Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success Partner with our recruiting team to attract and hire top talent Deliver cutting-edge data pipelines that scale to users' needs, focusing on reliability and efficiency Develop strong subject matter expertise and manage the SLAs of data pipelines and full stack web applications that support critical stakeholders Collaborate with product managers and peers across the company to create/improve canonical datasets and data warehouses, use golden paths, and ensure Stripes and customers are using trustworthy data Leverage AI/LLM and Agents at scale to produce and analyze high-quality data on ambiguous problems Have the opportunity to drive the execution of key data initiatives for Stripe, overseeing the entire development lifecycle from planning to delivery while maintaining high standards of quality and timely completion Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Staff-level role — that typically means 10+ years of experience building and operating data systems, pipelines, warehouses, infrastructure, and leading teams to deliver exceptional solutions A strong engineering background and passion for data as well as prior experience with writing and debugging data pipelines using a distributed data framework An inquisitive nature in diving into data inconsistencies to pinpoint issues, and resolve deep rooted data quality issues Knowledge of a backend development language (such as Scala, Java, or Go) and strong SQL experience Extreme customer focus, with a commitment to partnering with product, leaders across the business, and other Stripe engineers to understand their use cases Effective cross-functional collaboration, with the ability to think rigorously, communicate clearly, and make or coordinate difficult decisions and trade-offs Thrive with high autonomy and responsibility in an ambiguous environment Ability to foster and work in a healthy, inclusive, challenging, and supportive work environment Preferred qualifications Our stack is made up of Iceberg, Kafka, Change Data Capture, Flink, Spark, Airflow, Hive Metastore, Pinot, Trino, and AWS Cloud - experience with all or some of these tools is a huge plus Influencing open-source contributions Experience creating and maintaining data marts / warehouses to power business reporting needs Experience collaborating with Product, Go-To-Market, or Sales / Marketing teams Genuine enjoyment of innovation and a deep interest in understanding how things work, with the ability to question and direct architectural decisions Strong written and verbal communication skills for various audiences, including leadership, users, and company-wide
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience, preferably selling a technical product, with a track record of top performance 8+ years leading complex sales cycles with Enterprise organizations required Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space In office locations include: San Francisco, Seattle, New York
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. What you’ll do This is an individual contributor role embedded directly within the Link brand team. You'll be the sole producer for Link, owning the full scope of creative operations end-to-end. You will be responsible for leading creative operations and creative production across our consumer brand Link, in close partnership with the Link Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you'll be focused on the 10,000 foot view of the program, and at other times you'll be working side-by-side with the creative team overseeing execution of every design detail during production. Responsibilities Lead all Link brand program management, including roadmap development, budget oversight, and project scoping, timelines, and resourcing Manage a high volume of simultaneous projects, ranging from small to large scale, and across surfaces — creative strategy, web, digital, social, brand systems, integrated campaigns, and email Scale and evolve Link brand design systems in partnership with the Link Creative Director; continuously refine processes to keep pace with the work and reduce friction for the team Partner closely with the XFN Design teams to ensure smooth execution, alignment and integration of design systems across all surfaces Drive clarity and alignment with leadership, creatives, XFN partners, and external agencies Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack Source, onboard, and oversee external creative agencies Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership Handle challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team Uphold and advocate for design quality with cross-functional teams and vendors Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes Who you are Brand producers at Stripe are operators first. They find the work in the process — the right framework, the workback schedule that actually holds, the system that scales without breaking — and they measure success by how well the creative team around them can do their best work. They have strong design sense and bring it to bear on the operational decisions that protect quality and keep programs moving. The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details. Minimum requirements 6+ years of experience in similar roles and industries Think users first — understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment Can manage the operational business of the team — budgets, resourcing, and program rhythm — while maintaining a clear point of view on where the program is headed and what it needs to get there Can demonstrate strong design sense and deep production experience across multiple asset types: brand systems, web and digital surfaces, motion and animation, email templates, standardized reusable assets, and integrated campaigns Actively use AI tooling in your day-to-day production work — for scheduling, workflow management, asset scaling, and operational efficiency — and have experience building or implementing AI systems that others on your team can adopt Have experience operating in an in-house brand environment, not just agency or consultancy contexts, and understand the constraints that come with it: no dedicated bench, shared XFN resources, and direct accountability to a single creative leader rather than a client relationship Proven excellence in producing creative systems that are optimized for scale and growth Highly detail oriented and excel at simplifying complexity Strong track record successfully influencing outcomes both internally and with agency partners Can balance optimizing for speed and quality, with high craft and quality creative work Are persuasive in explaining your work, process, and decisions Excellent organization and presentation skills, and excel in written and verbal communication Are passionate about Stripe's mission
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users. From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions. What you’ll do As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape. Responsibilities Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment. Establish clear goals, provide coaching and feedback, and support the professional growth of team members. Set a strategic vision for the team and build the path to execute it in both the short and long-term. Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges. Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation. Maintain oversight of operational vendor performance related to risk. Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance. Define and manage core metrics, SLAs, and performance of the organization. Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks. Ensure risk management efforts do not compromise the user experience. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region. 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams. Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions. Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions. Passion for delivering a user-centric experience while effectively managing risk. Preferred qualifications Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations. Strong proficiency sourcing and analyzing data using SQL. Experience working closely with engineering teams to develop and enhance investigative tools and treatments. Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The GTM Product Marketing team sits within Stripe's Product Marketing org. We make sure Stripe sellers walk into every conversation prepared, confident, and armed with the right story. As Stripe's center of excellence for general product enablement, we set the standard for how sellers learn and pitch our products, drive consistency across product suites, and act as Marketing's Voice of the Field — surfacing seller insights to sharpen upstream messaging and positioning. We translate product value into seller-ready narratives, resources, and enablement — and we measure our impact on seller confidence and how effectively our teams pitch, qualify, and close. Stripe's Commerce Experiences products (Optimized Checkout Suite, Link, Terminal, Agentic Commerce) help businesses convert more customers across every channel — from online checkout, to digital wallets, to in-person commerce, to the emerging world of AI-driven shopping. We're looking for an exceptional GTM product marketer to bring Stripe's story to market. In this role, you'll be the connective tissue between product, marketing, and the field. You'll translate complex commerce and checkout capabilities into compelling narratives and seller resources that resonate with our users and drive adoption. You'll equip customer-facing teams to confidently pitch all our solutions, answer technical questions, and speak to the roadmap. You'll also elevate seller and field insights to refine product positioning and messaging. What you’ll do As the GTM PMM for Commerce Experiences, you’ll need to quickly build a deep understanding of Stripe’s Commerce Experiences products, buyer personas, and differentiation. You will: Own the content development and GTM enablement strategy across the sold funnel — creating seller-ready resources (pitch decks, FAQs, value props, talking points) that translate product positioning into clear, differentiated customer value propositions for enterprise, mid-market, and platform buyers. Partner with Market Intelligence to monitor and understand commerce, checkout, and emerging agentic commerce market trends, competitive dynamics, and seller-facing competitive narratives — synthesize insights, and leverage these to build differentiated positioning. Design and deliver training programs that build seller expertise across the Commerce Experiences portfolio. Prepare sellers for major product launch events like Stripe Sessions, and to understand the details of the roadmap product is building. Leverage data and insights to identify enablement and knowledge gaps, prioritize asset development, launch new content, and measure effectiveness on seller confidence and other KPIs. Surface field insights on a regular cadence — through monthly readouts and structured retros — to inform core PMM positioning and product roadmap. Minimum requirements 3+ years of product marketing experience, preferably in B2B tech. Direct experience with checkout, ecommerce, digital wallets, agentic commerce or other commerce platforms is strongly preferred. Experience with Enterprise sales cycles and technical products. Excellent communication and presentation abilities, with a proven track record of distilling complex strategies into clear, compelling narratives. Strong stakeholder management skills. Ability to move quickly without compromising attention to detail or polish. A self-starter who thrives in fast-paced, ambiguous environments and can manage multiple priorities simultaneously. Comfort with data-driven decision making and measuring marketing impact. Ability to collaborate effectively with stakeholders across Product, Sales, and Marketing, and contribute to alignment on shared goals. Preferred qualifications Demonstrated comfort working with, and presenting to, senior leaders across a variety of disciplines. Strong collaboration skills, a tendency to seek and share alternative views, and an ability to earn stakeholder confidence Experience using or building AI-powered tooling to accelerate seller productivity or content development.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Enterprise Account Executive covering new business, you’ll identify new opportunities to expand Stripe’s footprint. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Expand business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreement Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Location: Hybrid In-Office Schedule out of Chicago, IL or New York, NY
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The LPM Partner Success team is on a mission to capture a massive opportunity for Stripe: Aligning Stripe’s PIV with global payment method trends. We do this by arming integration teams with the tools they need to ship full-featured LPMs faster, and we give LPM partners the ability to independently grow and maintain their businesses on Stripe. We own the 3P Platform, Turnkey, and the LPM Partner Dashboard, powering 26+ payment methods. Our vision: building an LPM on Stripe should be as simple as deploying an app to an app store. We provide the tooling so every integration ships full-featured out of the box, and we build self-serve tools that let partners debug, monitor, and grow without Stripe in the critical path. Global teams focus on strategy and differentiation, not implementation. What you’ll do While most Stripe platform teams focus on internal users or merchants, this team supports LPM partners. You'll design systems where a single abstraction can improve the integration quality for 26+ payment methods. You’ll deeply understand the needs of our LPM partners and develop tools that will make Stripe the best in class partner for LPMs. To ensure every LPM launches with Stripe's core ecosystem from day one, you will work closely with teams like OCS, Billing, and Risk. Responsibilities Build platforms that improve the feature completeness of 10+ local payment methods at once (recurring, cross-border, adaptive pricing) Ship features on the LPM Partner Dashboard, a greenfield product that gives partners visibility and control over their integration with Stripe Design self-serve workflows that let partners debug, monitor, and operate independently without pulling in Stripe engineers Streamline the LPM integration process so global teams can onboard new payment methods faster Work with OCS, Billing, Risk, and other teams to ensure LPM integrations support critical Stripe products Debug and resolve production issues across the stack Mentor engineers on the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Strong coding skills in any programming language Strong collaboration skills, can work across workstreams within your team and contribute to your peers' success Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users Experience building, maintaining, and running production services and backend APIs Deep care for users' needs and a track record of building great user experiences Preferred qualifications Experience designing multi-tenant platforms or systems that need to generalize across many similar-but-different use cases Familiarity with payments infrastructure or payment method integrations Experience building for external partner ecosystems where you don't control the other side of the integration
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence & Platform (WPP) is organized into two pillars—Platform and Presence. The Platform pillar builds internal systems, tooling, and infrastructure to support the web. The Presence pillar owns the public-facing storytelling across stripe.com and link.com—including our homepage, product landing pages, industry and solutions pages, and other high-impact go-to-market surfaces. Together, we shape how millions of people understand what Stripe is and what it can do for them. Designers on the Presence team work at the intersection of craft and impact—balancing clarity, polish, and systems thinking with strategic storytelling and experimentation. We collaborate closely with engineering, marketing, content, and product to deliver work that is not only beautiful, but measurably moves the business. What you'll do As a Designer on the Presence team, you'll own design across two distinct and high-visibility surface areas—Link (the Stripe one-click checkout experience and link.com) and Bridge (bridge.xyz—the Stripe stablecoin financial infrastructure, operating as its own standalone web property). These are some of the most strategically varied and creatively demanding surfaces in our portfolio—each with its own audience, brand voice, and design challenge. You'll operate with a high degree of autonomy—driving work from brief to launch, navigating ambiguity with confidence, and setting the quality bar for your focus areas. You'll shape the design systems and storytelling frameworks that make these surfaces scale, and you'll build deep expertise that makes you a go-to partner for the cross-functional teams you work alongside. This is a high-ownership role for a designer who is equally at home leading a complex project and sweating the details of a single layout. Responsibilities Own the end-to-end design of your focus areas, Link and Bridge, from early strategy through final delivery, with minimal oversight Drive clarity in ambiguous or loosely defined briefs by synthesizing user needs, business goals, and technical constraints into a coherent point of view Lead cross-functional collaboration with engineering, PMM, content design, brand, and product—facilitating alignment, integrating feedback, and keeping projects moving Partner deeply with engineering throughout the design process, from exploring technical possibilities and constraints early, to co-creating solutions at the intersection of craft and code, and ensuring design intent carries through to final implementation Develop and advance design systems, patterns, and components specific to your surfaces, ensuring they are extensible and maintainable at scale Apply and evolve visual and interaction standards that uphold the quality bar across diverse surface types—from immersive event experiences to conversion-focused product pages • Use research insights, user testing, and performance data to ground your decisions and advocate for the user across partner conversations Actively contribute to team quality, sharing your expertise, setting an example in critique, and helping raise the standard of work across the Presence team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5–7 years of relevant design experience, ideally in web, product marketing, or brand contexts A strong portfolio demonstrating exceptional visual craft, systems thinking, and the ability to lead complex, multi-faceted design work independently Proven ability to own projects end-to-end and deep fluency in layout, typography, color, motion, and interaction Comfort navigating ambiguity: you can generate a clear plan from a loose brief and bring partners along with you Strong communication skills: you articulate your thinking clearly, manage expectations proactively, and reduce confusion rather than add to it Proficiency in Figma, experience working within component-based design systems, and fluency with AI design tools and workflows Experience designing for CMS-driven websites with modular, scalable systems Preferred qualifications Experience designing event or campaign-driven marketing experiences (conferences, product launches, brand moments) Familiarity with designing for financial products or developer audiences, where clarity and trust are design requirements Fluency with front-end development workflows—you can collaborate meaningfully with engineers on what's possible and what's right Experience designing for international audiences, multilingual surfaces, or accessibility requirements Experience owning or contributing to design across multiple distinct web properties or brand identities simultaneously A track record of advancing shared design patterns, systems, or tooling—not just using them How we work We care deeply about craft—but also about moving with urgency and focus. We seek feedback early and often, because we believe design gets stronger through collaboration and iteration. We keep our users front and center—whether that's a developer evaluating Stripe for the first time, a shopper encountering Link at checkout, or a fintech founder learning about Bridge. And we take pride in shipping work that is not only beautiful and precise, but that delivers clear, measurable impact. We value curiosity, directness, and resilience. You'll do well here if you thrive in ownership, bring strong intuition without losing sight of the data, and are energized by complex problems that require both strategic clarity and exceptional craft.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Communicate resolutions to end users in English Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future organization Be a part of building a brand new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbal You have business proficiency in written and spoken English You excel in analytical thinking and problem solving You might have prior experience in customer service or internal/external user facing operations You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to user’s challenges You have a process-oriented mindset and ability to get things done You enjoy working in an in-office environment with strong cross team collaboration and support You are able to prioritize and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred Qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives Familiarity with SQL and ability to use template or premade SQL queries as part of investigations Applicants are personally responsible for obtaining and maintaining the right to work in Mexico.