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Partner Development Manager, Strategic Partnerships
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategic Partnerships team develops and manages relationships with large partners that enable Stripe's product strategy and deliver new capabilities to Stripe users. Our team executes on high-impact, cross-functional initiatives across new products, geographic expansion, user advocacy, and policy. These partnerships have a significant impact on Stripe and the products used by millions of our users. We're looking for a senior member to join our team to develop new partnerships with our largest users and strategic partners, and drive critical initiatives that will be foundational for Stripe. A successful candidate will have significant experience delivering complex deal work, creating and driving strategy, working with cross-functional teams to launch new initiatives, and initiating first-of-a-kind partnerships. We're looking for someone who exhibits a strong sense of ownership, performs at a senior level, drives to have an impact, and has an entrepreneurial spirit. What you’ll do Responsibilities Evaluate and develop the business case to support Stripe’s product and engineering investment in new strategic partnerships across verticals (e.g. AI, Platforms, Payment Methods) Manage strategic planning, negotiation and new partnership development Ensure highly structured, methodical deal management rooted in milestones, KPIs, and alignment with partners on opportunities of mutual interest Navigate the largest partners, in partnership with product, operations, marketing and sales, to execute deals supporting Stripe’s strategy Develop and grow Stripe’s relationships with partners, including their senior executives and leadership Partner with cross-functional teams (Product, Engineering, Go-to-Market Partnerships, Product Marketing, Operations) to design and implement strategies and processes that will enable us to scale our partnerships and increase our velocity as a team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of partnerships experience with 3+ years of business development experience, establishing partnerships with financial institutions, fintech, payment method, or equivalent strategic, complex partners Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility Strong communication skills, in both verbal and written form, and ability to influence internal and external stakeholders across a wide variety of functions Technical acumen, an ability to understand Stripe’s product portfolio and strategy and use this understanding to define requirements with partners and evaluate new partnership opportunities 3+ years experience defining and executing partnership strategies to build innovative product experiences 3+ years experience negotiating commercial deals with top financial and technology institutions, including scaling such deals across multiple partners Interest in and intellectual curiosity about payments, economic infrastructure, and Stripe’s partners Preferred requirements Payments experience
Consumer Operations Associate
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Be a part of building a brand-new team and operational culture for Stripe Partner with global operations specialists or business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems You have excellent communication skills, both written and verbal You excel in critical thinking and problem solving You have prior experience in customer service or internal and external user-facing operations You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges You have a process-oriented mindset and the ability to get things done You enjoy working in an in-office environment with strong cross-team collaboration and support You prioritize well and enjoy working in a quick-moving environment You are humble and have a proven track record for working well across teams and with external partners You're willing to periodically work a weekend day for which you'll receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives
Product Designer - Dashboard
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers are strategic partners to Engineering and Product Management within their product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about. The Dashboard team ensures Stripe works seamlessly for every merchant—regardless of how their business is structured or which products they use. Our goal is to make Stripe feel like it was built just for them. What you'll do In this role, you will help build and enhance the Stripe Dashboard by designing, concepting, and prototyping high-quality core dashboard and product experiences. Responsibilities Develop a deep understanding of the Stripe ecosystem, users, and UI to inform product direction Deliver high-quality, user-centered designs that evolve core surfaces and elevate the overall user experience Collaborate with designers, product managers, engineers, user researchers, and content designers to shape strategy and execution Share work regularly in design reviews and actively contribute to a strong culture of feedback and iteration Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years relevant design experience A portfolio showcasing strong design skills with high-quality, well-crafted UI experiences Experience partnering closely with product, engineering, and other cross-functional teams to drive product direction Demonstrated ability to work horizontally across product verticals and collaborate upwards with team and company leadership Demonstrated ability to wrangle lots of competing priorities, points of view, as well as user and business needs to come up with a solution Preferred qualifications • Experience designing for a B2B or fintech product
Product Support Operations Associate, Weekend Shift
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do Product Support Operations Associate is a global team to design, implement, and grow Stripe's operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, and driving process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe's growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. Responsibilities • Troubleshoot and solve external user issues • Analyze our processes and instigate changes to help scale our operations and improve user experience • Work closely with other Stripe teams to improve our product offerings and messaging around new products and features • Gain unique insights into how thousands of businesses on Stripe scale and operate • Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization • Partner with global operations specialists or business process owners to run a critical workflow Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • You have a user-first mindset and are energized by the challenge of solving difficult problems • You have excellent communication skills, both written and verbal • You excel in analytical thinking and problem solving • You might have prior experience in customer service or internal and external user-facing operations • You enjoy learning about technical products and processes and are an organized self-starter with a passion for finding solutions to our users' challenges • You have a process-oriented mindset and ability to get things done • You enjoy working in an in-office environment with strong cross-team collaboration and support • You are able to prioritize and enjoy working in a quick-moving environment • You are humble and have a proven track record for working well across teams and with external partners • You're willing to work a weekend shift pattern of Sat-Sun and 3 weekdays. The SDC operates during daytime hours in 9-hour shifts (including a 1-hour paid lunch break) scheduled to fall between the hours of 6am and 10pm. Preferred qualifications • Prior experience or knowledge in user support • Prior experience working on projects or process improvement initiatives
Risk Operations Analyst, Financial Crimes
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements • Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners • Identify and assess financial crime risks, conduct reviews using data analysis, and monitor for suspicious activity and trends • Facilitate the redesign of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of efficiency, control, and compliance • Help build and scale processes across the financial crimes operations ecosystem • Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 8+ years of experience in risk management, compliance, or financial operations • Understanding of FinCrime red flags, its typologies, and how they can be identified • Experience in developing and implementing process improvements • Demonstrates reasoned logic in decision-making and judgment, considers external and internal factors, and recommends solutions in complex situations • Effective communication skills with the ability to produce clear, precise, and concise written and presentation materials • Ability to analyze feedback patterns and use these insights to drive process and product improvements • Policy development and regulatory knowledge—proven track record developing compliance policies and procedures for payment processing environments • Risk assessment—experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls • Operational management and scaled operations—experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes Preferred qualifications • Data analysis tools such as SQL • Experience in transaction monitoring or financial investigations, Sanctions, AML, EDD, KYC, and KYB • Knowledge of payment processing systems and associated risks
GTM Operations Process Architect
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Go-to-Market (GTM) Planning Strategy and Operations team works at the intersection of corporate planning, GTM Strategy, Product, GTM and Regional Strategy and Operations with responsibility for ensuring that we land the Stripe annual rhythm in a smooth and timely manner. This entails three main pillars: • Building and landing foundations (tooling, process, and strategic changes) for next cycle • Ensuring budgets, territories, targets, comp plans, reporting, and enablement are delivered to GTM in a timely manner • Effectively managing in-year Account, Territory, Quota, and Adjustments Within this organization, the Central Policy and Operations team owns the processes, systems, and automation that power territory management, account placement, segmentation, and business adjustments at scale—processing over 10,000 account movements per month and operating critical workflows that serve the entire GTM organization at scale. What you’ll do We're seeking an experienced systems practitioner to own the end-to-end processes, Mechanization and Automation pillar for Central Operations end-to-end. In this role, you'll be the person who wakes up every day focused on ensuring our support tooling has a clear roadmap, our processes are documented and AI-enabled, and our operational systems are built to scale without adding headcount. You'll take ownership of how we design, build, and evolve the systems that underpin Stripe's territory, segmentation, quota, and adjustment infrastructure. This means moving beyond maintaining what exists today—you'll architect what comes next. You'll drive the transition from legacy tooling toward Stripe-native solutions, reduce contractor dependency through intelligent automation, and ensure every process is auditable, documented, and delegatable. This is a role for someone who understands the difference between automating a broken process and redesigning it before automation—and has the experience to know which one to do when. Additionally, being able to work cross-functionally at 500-foot collaboration and working at 20,000 feet as needed. Responsibilities Own the process and tooling roadmap for Central Policy and Operations independently, setting short-to-medium-term strategic direction and aligning investment to areas of greatest need Drive cross-functional initiatives across GTM, Finance Systems, and Data Engineering to align territory, quota, and adjustment data for AI enablement Architect the path to transition off external tools toward Stripe-native tooling—building the business case, influencing resource allocation, and measuring ROI Design and implement automation for Account Team assignments, User Segmentation updates, and Manager and Approval workflows in Salesforce to reduce manual intervention and contractor dependency Build audit frameworks, compliance metrics, and governance processes for scaled systems (Territory Assignments, Quota, Workflows, Adjustment Approvals) Establish documentation, process architecture, and AI-ready task design that enables leadership visibility, vendor onboarding, and repeatable delegation Anticipate system integration risks and resolve them before they become escalations—including cross-system data movement between Salesforce, territory engines, and reporting infrastructure Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10 or more years of experience in business operations, systems development, technical program management, or a related discipline with demonstrated progression in scope and complexity Proven track record of owning and delivering end-to-end systems or tooling programs in a cross-functional environment—from business case through implementation and ongoing optimization Strong SQL proficiency and experience with data architecture, pipeline design, or systems integration work Experience leading process redesign and automation initiatives that delivered measurable operational efficiency or cost reduction Demonstrated ability to influence senior stakeholders, build investment cases, and drive decisions across functions without direct authority Effective communicator who can translate complex technical concepts for non-technical audiences and leadership, and translate business requirements into system specifications Preferred qualifications Experience with Anaplan, Salesforce, Approval Workflows, or Process design and administration, configuration, or development (flows, automation, data management) Familiarity with territory management, sales operations planning cycles, or GTM systems at scale Background in designing processes for AI enablement—structured documentation, task decomposition, and governance frameworks Experience managing vendor relationships or coordinating with external implementation partners
Financial Crimes Analyst, Crypto Investigations
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As a Financial Crimes Analyst, you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions. Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements. Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners. Identify and assess financial crime risks, conduct reviews using data analysis, and monitor for suspicious activity and trends. Facilitate the re-design of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of efficiency, control, and compliance. Help build and scale processes across the financial crimes operations eco-system. Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of experience in risk management, compliance, or financial operations. 1+ years of experience in cryptocurrency investigations. Understanding of FinCrime red flags, its typologies, and how they can be identified. Experience in developing/implementing process improvements. Analytical and demonstrates reasoned logic to decision making and judgements, considers external/internal factors and is able to recommend solutions in complex situations. Effective communication skills with the ability to produce clear, precise and concise written and presentation materials. Ability to analyze feedback patterns and use these insights to drive process and product improvements. Policy Development & Regulatory Knowledge: Proven track record developing compliance policies and procedures for payment processing environments. Risk Assessment: Experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls. Operational Management & Scaled Operations: Experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes. Preferred qualifications Data analysis tools such as SQL Experience in transaction monitoring or financial investigations, Sanctions, AML/EDD/KYC/KYB Knowledge of payment processing systems and associated risks
Product Manager, Ecosystem Risk
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Ecosystem Risk Product Management team sits at the intersection of growth and protection. Our focus is twofold. We enable online businesses—including those in emerging and regulated industries—to start and grow on Stripe, while protecting consumers, merchants, and partners from financial crimes. We build financial infrastructure at scale that powers every transaction on Stripe, deliver merchant-facing UI and API experiences, and develop AI-driven solutions to some of the hardest and most exciting challenges in the digital economy. What you'll do Responsibilities Own the vision and multi-year roadmap for AI-powered financial crimes controls—spanning detection, investigation, information collection, and the UI and API surfaces that tie them together. Build core infrastructure that underpins Stripe's growing suite of products and services. • Develop investigator tools that power accurate case reviews using the best of AI and human expertise. Drive cross-functional execution by partnering closely with engineering, operations, design, data science, go-to-market, legal, and product teams across Stripe. Define and own success metrics, navigate complex trade-offs, drive prioritization, and measure outcomes with rigor to demonstrate impact. Align leadership and stakeholders by synthesizing input from across the organization and external sources, and communicating a clear point of view to peers and executives. Monitor the external landscape—regulatory trends, emerging technologies, and competitive offerings—to inform strategy and identify opportunities. Who you are Minimum requirements 7+ years in Product Management Proven experience building infrastructure and user experiences at scale Track record of operating effectively in highly cross-functional environments Excellent analytical, problem-solving, and decision-making skills Preferred qualifications Experience in financial crimes or fraud prevention within financial services
Product Designer, Design Systems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Sail is Stripe’s user interface platform and design system. We build the design language, components, tools, and front-end foundations that product teams use to create coherent, accessible, responsive, and high-quality experiences. Designers on Sail work closely with engineers and designers across Stripe to turn recurring product needs into durable solutions. What you’ll do As a Product Designer on Sail, you’ll contribute to the visual and interaction foundations of Stripe’s products. With support from experienced designers and engineers, you’ll work on scoped components, patterns, guidance, and tools. This role is a good fit for a designer who cares deeply about visual craft, enjoys thinking in systems, and wants to understand how design decisions become production interfaces. Responsibilities Design and refine user interface components, patterns, and foundations for use across Stripe products Create polished, coherent interfaces across interaction states, themes, and responsive layouts Partner with front-end engineers to understand constraints and carry designs into production Contribute to Figma libraries, prototypes, specifications, documentation, and examples Gather input from product teams, share work, and iterate based on feedback Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of experience designing digital products A portfolio demonstrating strong visual design craft Experience using or contributing to a design system or component library Experience working with front-end engineers Working understanding of components, states, and responsive behavior Experience using artificial intelligence tools in day-to-day design work, with familiarity with large language models, agents, and reusable skills or workflows Preferred qualifications Experience creating or maintaining user interface components or shared design libraries Working knowledge of HTML and CSS, with experience using artificial intelligence and prototyping tools to build and evaluate interactive interfaces Experience designing native mobile interfaces for iOS or Android
Software Engineer, Core Infrastructure
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Core Infrastructure team at Stripe is entrusted with developing and maintaining the infrastructure utilized by all product teams to create services that underpin all Stripe business operations. This includes defining and executing a vision that ensures industry-leading scale and availability, and actively balancing these concerns with efficiency, latency, and organizational health. We are committed to advancing new distributed services and scaling existing technologies across the industry, in close collaboration with various teams to support their current and future demands, and various external partners in the open source community. Our infrastructure supports businesses worldwide by processing payments, managing marketplaces, assisting entrepreneurs in launching internet businesses, and more. The Infrastructure organization comprises teams responsible for operating system components, databases, caching, high availability, disaster recovery, cloud infrastructure, Linux servers, container orchestration, mesh networking, service discovery, change management, and network edge infrastructure. What you'll do As a Software Engineer on the Infrastructure team, you will be part of a team that is in charge of building the core infrastructure used by product teams which support our business. Examples include control plane services responsible for managing our primary database and cache infrastructure as well as building automation around managing cloud components for compute, cache, and networking. You will also build a great customer experience for internal Stripe teams that build on your software to power all of our products, globally and at scale. Responsibilities Design, build, and maintain distributed cloud infrastructure and platform services Work on scaling, automation, reliability, and observability of infrastructure services Operate your service, debug issues, and support customers Participate in roadmap planning and prioritization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional experience in a software development role Experience building, deploying, and managing infrastructure on a major cloud provider A strong engineering background in building platform services and/or distributed systems at scale, with a solid grasp of underlying operating system primitives Experience developing, maintaining, and debugging distributed systems, including diagnosing low-level resource constraints Experience with operational excellence and modern observability practices, including distributed tracing, structured logging, and system-level metrics Preferred Qualifications Experience with popular cloud technologies — AWS, Azure, GCP, or Oracle Cloud Experience with Go or other systems languages (e.g., Rust, C/C++) Experience with Linux OS internals, performance optimization, and kernel-level troubleshooting Experience working with Kubernetes clusters and low-level container mechanics Experience in networking and traffic systems at scale Experience handling critical incidents for production systems
Staff Product Manager, Billing
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe Billing team builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationship with their customers. Our product offering is a robust set of building blocks which our customers combine in creative ways to support their ever-evolving business. Our Billing platform serves as the strong foundation to support different billing models, customer acquisition channels and ways of issuing bills and collecting payments. We also offer tools such as billing and SaaS analytics, revenue retention and recovery, designed to meet the full recurring revenue management needs of startups and large enterprises alike. What you’ll do As a Product Manager on Stripe Billing, you will be responsible for understanding user needs, developing long-term product plans to solve categories of problems for our users and shaping specific product features to solve those user needs. You will also be responsible for the growth and usage of our products, to ensure we’re helping businesses get the most value from using Stripe Billing. At Stripe, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. Responsibilities On a day to day basis you will spend your time split between external meetings with customers and internal discussions with your engineering, design, marketing, analytics, and sales counterparts. You will identify the most important problems to solve, develop product solutions and work with engineering and design to scope the work. You will articulate the product vision, develop annual and quarterly plans, and collaborate with other functions to deliver these solutions to our users and make them successful. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years relevant product management experience Strong technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration 1 with the Stripe API, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture Strong customer empathy across different segments and personas: from startups to large enterprises, across both engineering and finance functions Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside Stripe Preferred qualifications You have experience managing technical software products from infancy to scale You can internalize an entire cross-functional business and lead a comprehensive product vision You have experience designing and building a multi-product platform You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products You have strong written and verbal communication skills with a talent for precise articulations of customer problems You’re motivated by the chance to improve the lives of your users You’ve ever started or run a business before (not a requirement) You’re scrappy, you do what it takes to get it done
Staff Software Engineer, Payments Intelligence
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally with product, design, and ML colleagues to ship the very best software possible Work across the stack - contributing to infrastructure and foundational systems, but also FE, API, and ML-adjacent work. Minimum requirements 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role Experience leading engineering team(s) working on Distributed systems, API design, and user facing products Proven track record of delivering pragmatic solutions that accelerate business growth Ability to drive projects at a high-level while also being hands on and contributing directly to technical solutions as necessary Effective communication skills and a proven ability to work cross-team, cross-org, and cross-functionally. Preferred qualifications Experience with payments systems and/or fraud detection Familiarity with ML systems in production: model serving, training pipelines, observability, and evaluation Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly Experience across a range of software languages and frameworks; our stack includes Java, Ruby, Python, TypeScript, Kafka, Flyte, Airflow, and Mongo. Experience navigating ambiguity in a fast-moving organization - you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge