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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s strategy and lead go-to-market efforts for our suite of products. Product Marketing is a highly cross-functional function at Stripe, partnering closely with Product, Sales, Demand Generation, Field Marketing, and Campaigns. Unlike many other product marketing teams, our team works across the entire product lifecycle, from helping shape products to driving launches and commercialization to growing product adoption after launch. The Segment and Industry Product Marketing team drives growth across our priority customer segments and top industries. In this role, you will develop Stripe’s go-to-market strategy for the startup customer segment. You will develop messaging and positioning, craft the narrative for how our products deliver value to customers, and engage teams across Sales, Demand Generation, Field Marketing, and Communications to drive awareness, pipeline, and revenue across Stripe’s existing customer base and prospects. What you’ll do As Startup Segment Product Marketing Manager, you will define the go-to-market strategy for Stripe’s startup customers. You will use customer insights and data to develop positioning, create campaign content and sales enablement assets, and partner with cross-functional teams to drive awareness, demand, and product adoption. Responsibilities Develop messaging and positioning for Stripe’s startup customer segment Create campaign-level content, user stories, and sales enablement assets Partner with Campaigns, Field Marketing, and Sales to develop the marketing strategy for startup customers Drive awareness, demand, and product adoption among startup customers and prospects Enable Sales teams to articulate the value of Stripe’s products and competitive solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of marketing or product experience Excellent verbal and written communication skills, including experience translating technical features into benefits for technical audiences Experience using data and customer insights to identify opportunities and drive results Experience managing complex, interdependent, cross-functional projects Ability to learn technical concepts and explain them clearly to nontechnical audiences Preferred qualifications Experience working with or marketing to startup or venture communities
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Business Operations team is focused on solving some of Figma's most challenging business issues. We are a small team that works collaboratively across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives with a direct and quantifiable impact on our business. You will be asked to tackle a variety of unstructured problems, dissect them, synthesize a set of actionable insights and partner in the execution & implementation of the solution. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Identify, evaluate and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation Partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making Drive execution of approved recommendations, partnering with cross-functional teams to deliver measurable results Develop executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making Establish success metrics and monitor key business performance indicators, using data to evaluate initiative impact, identify opportunities for optimization, and inform future investment decisions We'd love to hear from you if you have: 6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans Strong analytical expertise, and extensive experience building integrated models from scratch Experience building relationships and communicating with stakeholders across all levels and functions Track record of building processes from scratch & methodically resolving potential road-blocks While it's not required, it's an added plus if you also have: Experience at a high growth B2B SaaS company Experience partnering with Product & GTM teams Experience with SQL At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Stripe is investing in the growth of its Issuing and Treasury businesses, which help platforms and businesses embed financial products. As a Sales Manager of Issuing and Treasury Product Sales, you will lead a high-performing team of product sales executives and be a critical member of the leadership team responsible for growing adoption of Issuing and Treasury across the Americas. Few roles offer such a direct opportunity to shape the commercial success of a strategic product area while developing the next generation of product sales leaders. What you’ll do As the Manager, AMER Issuing and Treasury Product Sales, you will recruit, develop, and lead a team of product sales executives responsible for delivering ambitious growth goals across Issuing and Treasury. You will bring strong sales leadership, operating rigor, and a customer-first mindset to a complex and evolving product area. You will help your team navigate consultative, technical, and cross-functional sales cycles, partnering closely with Core Sales, Product, Solutions Architecture, Risk, Compliance, Partnerships, Finance, Marketing, and Sales Development. The ideal candidate has demonstrated success managing and developing enterprise sales teams, bringing complex products to market, operating effectively through ambiguity, and building durable sales motions in a high-growth environment. Responsibilities Recruit, develop, and lead a high-performing team of Issuing and Treasury product sales executives across AMER. Set a clear strategy and operating plan that delivers against pipeline, bookings, attach rate, adoption, and revenue goals. Manage day-to-day business operations, including pipeline creation, deal progression, forecasting, performance against targets, and inspection of key sales metrics. Coach the team to lead consultative, solution-based sales cycles with prospective and existing users, from discovery through close and launch. Partner closely with Core AEs to identify, prioritize, and execute on the highest-potential Issuing and Treasury opportunities. Engage directly in the largest and most strategic opportunities, building executive relationships, shaping commercial strategy, and helping the team win. Develop and refine scalable sales motions for new business, expansion, and strategic account growth across Issuing and Treasury. Build strong feedback loops with Product, Engineering, Risk, Compliance, and Operations to surface market needs, unblock critical deals, and improve the end-to-end customer experience. Translate product capabilities, implementation requirements, and regulatory considerations into clear value propositions for users. Create structure and focus for GTM initiatives, product launches, campaigns, and enablement programs. Drive execution, measure outcomes, and make timely recommendations for improvement. Inspire, motivate, and enable individual development, creating clear expectations and meaningful career growth opportunities for direct reports. Lead with clarity and context, communicating a compelling plan that is aligned with Stripe’s strategy and the broader Global Issuing and Treasury Sales organization. Continuously improve sales processes, operating mechanisms, and team effectiveness by sharing best practices and testing new approaches. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of technology sales experience 5+ years of people leadership experience 3+ years of experience in payments or financial services industry Demonstrated success leading enterprise new-business and expansion sales motions. Experience selling complex, technical, or regulated products through multi-stakeholder buying processes. Ability to hire, train, and coach a high-performance sales team, and work in a matrixed environment Ability to build cross-functional relationships, motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results True team player - always Humor is very welcomed
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Global Business Services’ (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as User feedback and market insights. This role sits within Global Business Practices’ Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe. What you’ll do Stripe's Global Business Services' Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre- to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business. You're responsible for the end-to-end management of commercial and GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, a strong understanding of private pricing frameworks (and pricing analysis), and experience scaling global, cross-organizational mechanisms. You have experience in program management ownership, custom pricing strategies, and a background in supporting selling motions. You have strong communication skills and executive presence to effectively communicate with Stripe senior leadership. You'll love this role if you're a natural relationship and mechanism builder. Responsibilities Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general Advocate on behalf of a position and quickly gain cross-functional alignment on the position Quickly build credibility and trust with internal stakeholders Provide strong leadership, communication, and persuasion skills Lead projects to solve existing commercialization issues Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general Advocate on behalf of a position and quickly gain cross-functional alignment on the position Quickly build credibility and trust with internal stakeholders Provide strong leadership, communication, and persuasion skills Lead projects to solve existing commercialization issues Preferred qualifications Direct product launch oversight and experience Payments industry experience MBA degree in Business, Technology, Finance, or Economics Possess a PgMP or PMP certification
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy org protects and advances Stripe's business, brand, and mission by building and deploying market-leading policies and practices that instill user and partner trust in Stripe while enabling business growth. What you’ll do Under the User Risk Strategy org, you will be part of the Platform Risk Strategy team. Our focus is to unlock new expansion opportunities for existing platforms and enable platforms to manage their risk and grow on Stripe. In this role, you will partner with Compliance, Legal, Financial Partnerships, Product and other Risk functions to design and execute on custom risk mitigation strategies for existing Stripe users. You will also provide expert guidance and analyses to help grow novel business models on Stripe, and ensure companies are growing and operating on Stripe in a compliant manner. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. Responsibilities Partner with Stripe's Sales, Legal, Compliance Product, and Financial Partnerships teams to drive sophisticated solutions and ensure a positive experience for Stripe's largest users. Evaluate emerging industry and supportability use cases and develop the frameworks that allow Stripe users to access these use cases and markets responsibly. Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth. Challenge the status quo and provide multiple alternative solutions and key execution criteria. Represent Stripe in external engagements with our most critical partners and users. Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of professional experience, preferably in Financial Services, Payments, or FinTech industries Familiarity with banking and money movement regulations, including KYC/KYB, AML OFAC compliance, and credit and fraud risk Experience in a related role (risk, compliance, legal, consulting) Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them Ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations The ability to take ownership, be accountable, and lead without formal authority Entrepreneurial and curious mindset, strong communication and interpersonal skills Ability to operate independently, navigate ambiguity, and solve problems with the end user in mind Strong desire to work in a fast-paced and innovative environment Strong analytical skills and operating rigor Strong executive presence and presentation skills, including experience engaging with leadership Preferred qualifications Experience overseeing execution and delivery of highly strategic programs. Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines. Experience in a client-facing role managing relationships with large, global, and complex organizations. Ability to navigate data and people to find answers and drive solutions A strong understanding of our business and products, and an ability to research and self-start Familiarity with card network rules
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products. What you’ll do At Stripe we consider the developer experience to be central to the overall experience of our customers. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building & growing complex systems on our financial infrastructure. Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering team is the glue to make that possible. We make our users feel empowered when we show them about something Stripe could do that they didn't think was possible. Internally, we champion developer experience as central to the overall experience around Stripe. Responsibilities Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible Work cross-functionally across Stripe to bring innovative ways to make Stripe’s developer experience even more self-serve & impactful. Recruit, coach, and develop user facing engineers Inspire, motivate and enable individual development and promote career growth of the team Define, implement, and monitor key metrics that ensure the future sustainability and quality of the developer support experiences Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Experience leading, managing and developing user-facing engineering teams Background in software development in one or more programming languages Your immediate team is based in Singapore and Japan, with US-based management (Central Time). This role requires a work schedule that provides meaningful daily overlap with APAC business hours. For candidates based in the United States, this role is only suitable for those in Pacific Time zones, working approximately 11 AM to 8 PM PT. The exact hours are flexible within that range, but APAC overlap is a firm requirement of the role. Preferred qualifications Direct experience as a user-facing engineer is highly desired. You attract great teammates. You encourage a healthy work environment that’s both supportive and challenging. You’re excited to help engineers develop new skills and advance in their careers. You understand what makes teams successful and what role a manager can play in that process. You’re clear and persuasive in writing and in person. You lead by example, by setting the right context, and by helping teammates do their best work. You know when to let a team work through problems and when to jump in to help. You’re technical enough to ask engineers good questions about design and integration decisions.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities Troubleshoot and solve complex problems Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams across the globe Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You are a recent graduate with less than 12 months of full-time working experience or a 2026 graduate with full-time availability. You have experience in writing SQL queries to query relational databases. You have strong analytical skills to investigate, prioritize, and identify the root cause of issues. You have excellent English communication skills, both written and verbal. You have a user-first mindset and are energized by the challenge of solving difficult problems. You excel in analytical thinking and problem solving. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges. You have a process-oriented mindset and ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. Preferred qualifications You have experience navigating the nuanced complexity of financial systems and solving large-scale, technical challenges. You have experience identifying and triaging technical issues. You have Python or Scala knowledge.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do: Manage the adoption journey for a portfolio of large, strategic customers. Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery. Document proactive engagement strategies as part of high quality, bespoke enablement plans. Share best practices, use cases, and product expertise to help teams unlock the full value of Figma. Build trusted relationships with stakeholders across roles and departments—from individual contributors to senior leaders. Identify and empower internal champions who can advocate for Figma within their organizations. Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration. Deliver live and scalable training sessions customized to customer maturity and needs. Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success. We’d love to hear from you if you have: 4+ years of experience in Technical Account Management, Technical Customer Success, Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS Excellent communication skills, with the ability to connect with a wide range of customer personas Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it’s not required, it’s an added plus if you also have: Experience using Figma or working with design and collaboration tools Background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please contact accommodations-ext@figma.com . By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy ( https://www.figma.com/privacy/ ). At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. What we are looking for: As an Android BSP Engineer, you will be responsible for the kernel and driver level system development, which includes building, troubleshooting, and writing automated tests for the Android system on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android app teams. We also work with external vendors on part selection and initial hardware bring-up. What you’ll do: Bring up new devices and lead debugging and performance tuning exercises that span multiple hardware/firmware/software teams. Design, implement, and maintain drivers and Android services that operate efficiently in a constrained environment and meet the reliability and security requirements of the industry. Own the definition of one or more work streams focused on hardware bring-up, peripheral drivers and communication, and power and performance management and optimization. Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status). Interact with global teams with excellent communication skills to provide support information Routinely perform code reviews to ensure high quality designs and implementation Assist in ensuring quality and timeliness of product/feature development. Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed. Proactively solve problems and work independently and within a team environment, with limited guidance. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years software engineering experience in device driver development, embedded systems, or operating systems 2+ years working with mobile or other connected devices Experience using automated testing, build systems, and inter-component communication protocols such as UART, GPIO, SPI, I2C, etc. Proficiency in C/C++ or Kotlin/Java Knowledge of operating systems (custom Android, embedded - Linux, or Real Time Operating Systems), familiarity with software development tools Degree in CS, CE, EE, or equivalent practical experience Experience adding, monitoring and parsing telemetry data to proactively resolve issues Fluency in both written and spoken English and Mandarin Chinese to be able to communicate with our vendors and users/customers Preferred qualifications Experience with ARM platform Experience working with microcontrollers Knowledge of EMV. Knowledge of cryptography, symmetric, asymmetric, key management and exchange is an asset. Experience with POS Hardware and peripherals. Knowledge and expertise of PCI technology, transaction processing, and related retail standards.
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. We are looking for: You will be responsible for all aspects of software development, which includes building, writing automated tests, and deploying software on our embedded payments platforms. This team works closely with partner teams throughout the hardware and software product lifecycle, from hardware manufacturing to Android application teams. What you’ll do Design, develop and maintain user interfaces and underlying functionality for embedded point-of-sale software that handle secure payment processing across several products simultaneously. Implement industry standard protocols to match product capabilities. Create, maintain, and execute application unit tests as part of Continuous Integration. Analyze bug reports and manage the defect resolution process (disposition issues, resolve issues, and report issue status). Work closely with QA staff to ensure appropriate test cases are created, maintained, and executed. Collaborate on system-side code, communication protocol design, and kernel development. Interact with global teams with excellent communication skills to provide support information. Routinely perform code reviews to ensure high quality designs and implementation. Assist in ensuring quality and timeliness of product and feature development. Proactively solve problems and work independently and within a team environment, with limited guidance. Work closely with your hardware counterparts on product design and have the ability to read schematics, provide feedback on I/O mapping, developing manufacturing test software to ensure the devices are built to specification. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years software development experience. 2+ years working with embedded, mobile, or other connected devices. Proficiency in embedded programming language C. Experience using automated testing, build systems, or device firmware communication. Experience with embedded systems, knowledge of operating systems, familiarity with software development tools, understanding of hardware-software interfaces. Experience architecting and developing multithreaded applications, preferably in embedded systems. Experience with common communications protocols (e.g., SPI, UART, I2C, USB, and others), debugging practices (e.g., JTAG and associated GDB integrations), and basic electrical design principles. Experience adding, monitoring and parsing telemetry data to proactively resolve issues. Degree in CS, EE, or equivalent practical experience. Fluent in spoken and written English. Preferred qualifications Proficiency in C++ or Golang is highly advantageous. Experience developing on ARM platforms. Experience with point-of-sale hardware and peripherals. Knowledge of EMV standards and payment protocols. Knowledge of PCI standards, transaction processing, and related retail payment technologies. Knowledge of low-level security architectures, including TrustZone, anti-tamper mechanisms, Secure Boot, and Hardware Root of Trust. Knowledge of foundational cryptography, including symmetric/asymmetric algorithms and secure key exchange protocols.