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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Dashboard helps millions of people around the world run their business—from managing integrations and analyzing fraud to resolving customer issues. The next chapter is about transforming the Dashboard into a "power tool" for payment professionals. The Dashboard team is responsible for the scaffolding of the Dashboard (e.g., navigation, search, settings), governing frameworks (e.g., information architecture), and core experiences that set the standard (e.g., managing your customers, customizing your home page). We're hiring a product manager to shape the Dashboard strategy, amplify its impact across the company, and accelerate Stripe's mission to increase the GDP of the internet. What you'll do You'll evolve the Dashboard to meet the needs of any business model. Improve wayfinding mechanisms to increase user productivity and product discovery. Shape the information architecture to encourage interoperability. Develop a strategy and roadmap for a more personalized Dashboard. Write the playbook for interoperability across the numerous layers of indirection in the Dashboard. Partner with third-party developers to understand how the Dashboard can better serve their needs. Responsibilities Make the Dashboard easier to use and more powerful Own the strategy and roadmap that makes the Dashboard uniquely good for any business model Collaborate with engineering and design across time zones (PST, EST, CET) to ship high-impact functionality that delights users, product teams, and third-party developers Define and track success metrics for quality and performance Partner with senior leadership to understand and uphold our ambitions for quality at scale Who you are This role is equal parts systems thinking, storytelling, and data science. You thrive in horizontal roles that require intense collaboration and influence across product teams to achieve very difficult changes. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in product management, design, or engineering with at least 3+ years in a senior capacity making company-level product decisions Strong understanding of user interface (UI) and user experience (UX) principles and best practices Technical familiarity with personalization systems, data modeling, and machine learning Strong written and verbal communication across business, design, and engineering audiences Demonstrated experience leading company-wide initiatives influencing technical roadmaps Preferred qualifications Believe that fast software is the best software Built complex personalization systems in the past Developed governance frameworks that balance usage and discovery Strong (informed) point of view on how third-party apps fit into first-party experiences Enjoy using social media to interact directly with customers for feedback
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Partner closely with other Technical Account Managers supporting AI accounts as a subject matter expert on the AI industry to deliver differentiated technical support Engage in frequent on-site visits with AI users to deepen relationships, surface technical challenges early, and deliver strategic guidance to their engineering, product, and business stakeholders Drive publication of user case studies Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience in enterprise-level client-facing work Demonstrated expertise in the AI industry, such as monetization models, fraud strategy, global payment methods, and the technical and operational challenges faced by AI companies Strong product sense and energized by the challenge of solving difficult user-related problems Strong written and verbal communication skills Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and ability to explain API concepts to Stripe's largest and most technical customers Proficient in SQL and comfort building complex queries Familiarity using AI coding agents to solve problems Strong technical troubleshooting skills and experience interfacing with technical teams Adept client relationship management skills Ability to engage in business-level and technical conversations at multiple levels of the organization Bachelors degree required Preferred qualifications Operations-savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Sail Core builds Stripe's frontend platform—the data layer, navigation, observability, and developer tooling that 50+ product teams use to ship web applications, with the Dashboard being the largest. We are responsible for enabling a stellar developer experience for frontend engineers at Stripe. We're hiring a deeply technical product manager to own the platform strategy, drive cross-company modernization initiatives, and set the standard for frontend excellence at Stripe. What you'll do How should a platform team decide what to build when 50 teams depend on you and each one thinks their request is the most urgent? When do you invest in long-term architectural health versus shipping the migration that unblocks next quarter's goal? How do you make 9,000 files at initialization become a fast, traceable, joyful developer experience—without breaking production for millions of merchants along the way? Responsibilities Own the product strategy and roadmap for Stripe's frontend platform Drive the largest frontend modernization initiative at Stripe while holding the line on architectural quality Redefine frontend development with agentic tooling Define and track key metrics such as latency, build times, and reliability SLOs to make difficult trade-off decisions Be the product voice in deeply technical decisions such as API surface design, framework deprecation sequencing, extraction boundaries, and migration tooling Who you are You think in systems, not features. You go deep on architecture, you don't delegate to engineering. You're the person who reads the RFC before the meeting, asks why the error response looks like that, and frames migrations in terms of user outcomes, not just engineering milestones. You treat developer experience as part of the product, not a byproduct. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of product management experience, with at least 2 years on platform, infrastructure, or developer tools teams Strong technical fluency in frontend web development—you discuss JavaScript and TypeScript, React component models, build systems, and performance optimization with depth Experience driving large-scale migrations or platform transitions across multiple teams, including the sequencing, dependency management, and stakeholder alignment that make them succeed Demonstrated use of quantitative metrics to drive platform investment decisions—you've defined the metrics, not just tracked them Track record of partnering with engineering to make architectural trade-offs grounded in user impact Preferred qualifications Engineering background—you've written frontend code professionally and it still shapes how you think about product decisions Led or significantly contributed to a legacy extraction or monolith decomposition effort and understand viscerally why they're hard and where they get stuck Believe that fast software is the best software Naturally default to the platform solution over the one-off fix, but know when speed demands the opposite Explain what a cascading re-render is, why it matters, and what to do about it—to an engineer, a designer, and a VP, in three different ways
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Experiences group is an organization focused on bringing new and novel payment methods to Stripe, and ensuring Stripe’s systems work well for merchants globally. This team works with internal and external partners to expand regional, non-card payment options, and to expand the use of Stripe’s payments processing globally. What you’ll do This is a Sao Paulo-based team, with platform teams in the US and Europe and sister teams worldwide. This team in particular will build and maintain new payment methods for Stripe, with a focus on LATAM and North America. They will manage local market idiosyncrasies, become regional experts that other Stripe teams will rely on, and partner with many non-tech functions at Stripe to expand our global reach and product portfolio. Responsibilities Design and reason about integration experiences with a strong focus on end-user simplicity and developer experience Build back-end services and integrations across solutions across Stripe’s payments product Engage and interact with external partners to determine and build technical solutions Engage directly with users to understand their business needs and translate requirements into concrete solutions Collaborate with cross-functional teams including product, partnerships, eng platforms, and other engineering teams to deliver these solutions Contribute to software platforms used across payments at Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of backend engineering experience Strong command of verbal and written English language Experience working across geographies Experience building extensible, leveraged software solutions that scale to different kinds of user needs, with the ability to empathize with users and advocate for exceptional user experiences Preferred qualifications Previous experiences working in payments and on payments technology Previous experience using Stripe products
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As the Global Sanctions Lead, you will own and evolve an established sanctions function across geographies. You will be responsible for leading regional teams, driving the next phase of sanctions transformation, and partnering with Engineering and Product to modernize how sanctions operations work at Stripe. Responsibilities Lead and develop sanctions managers and analysts across regions, ensuring investigative quality, consistency, and throughput at scale Own the strategic direction of Stripe's global sanctions program, screening coverage, alert logic, escalation frameworks, and quality assurance Drive the sanctions transformation roadmap, identify where manual workflows and vendor tooling are limiting scale, and lead the shift toward automation and smarter detection Partner with Engineering and Product as a genuine co-designer, translate sanctions requirements into tooling inputs, challenge screening logic, and lead operational readiness for new capabilities Ensure every process and system change is built with audit trails, explainability, and examiner-readiness by design; lead the function through regulatory exams and supervisory inquiries Serve as the senior escalation point for complex casework Maintain deep awareness of evolving sanctions regulations globally (OFAC, EU, HMT, UN, and others) and translate changes into program requirements ahead of deadlines Report on sanctions program health, emerging typologies, and team performance to senior leadership Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 10 years of experience in sanctions compliance or financial crimes, with senior leadership experience managing cross-regional teams Deep expertise in major global sanctions regimes (OFAC, EU, HMT, UN) and sanctions screening methodologies Proven track record of improving sanctions program operations Experience evaluating or transitioning sanctions tooling, including vendor platforms and in-house or automated solutions Ability to partner credibly with Engineering and Product on tooling design, screening logic, and workflow automation Effective communicator across audiences, regulators, senior leadership, and engineering teams Experience with sanctions screening platforms and familiarity with AI-assisted screening tools Preferred qualifications CAMS or equivalent certification Background handling regulatory examinations or voluntary self-disclosure processes Experience at a global payments platform or fintech at scale
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Manager at Stripe, you'll drive Stripe's future growth engine by leading a team of inbound and outbound SDRs. You'll be working with Stripe's Sales teams to build Stripe's sales pipeline. As a Sales Development Manager, you'll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as be hands-on to work directly with the team. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills. We take a data-driven, detail-oriented approach to Sales Development, and are looking for someone who enjoys building—who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you. What you'll do Responsibilities Recruit, train, and lead a rapidly growing team of SDRs Contribute to both the long-term vision and strategy for the team and manage day-to-day operations Own and drive execution of Stripe's new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and revenue influenced across different segments Coach, mentor, and guide the team in developing consultative and solution-based sales skills including campaign strategy, outbound execution, and nurturing interest in opportunities Shape deep partnerships with Marketing, Sales, Sales Operations, Enablement, and Product Marketing teams to successfully collaborate on campaigns and events Optimize your business for efficiency, accelerating ramp time to productivity, and ensure your team has a crisp understanding of Stripe domain knowledge Effectively work cross-functionally across the organization to shape Stripe's solutions to meet client needs Inspire, motivate, and enable individual development to promote career growth of direct reports Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of people management experience Experience leading inbound and outbound sales and operations in an early-stage, high-growth technology environment Proven track record of high performance in a pipeline-generating or closing role Ability to hire, train, and coach a high-performance sales team Ability to build relationships with strategic clients and industry thought leaders Demonstrated passion for startups and new technology businesses Ability to clearly communicate technical concepts and build great relationships with highly technical customers Preferred qualifications Prior experience at a growth-stage internet or software company Executive presence with demonstrated experience interfacing with CROs and senior external stakeholders Passion for emerging products and experience in adjacent or tangential fields welcomed Background in payments, stablecoins, or other crypto technologies
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Payments Experiences group is an organization focused on bringing new and novel payment methods to Stripe, and ensuring Stripe's systems work well for merchants globally. This team works with internal and external partners to expand regional, non-card payment options, and to expand the use of Stripe's payments processing globally. What you'll do This is a São Paulo-based team, with platform teams in the US and Europe and sister teams worldwide. This team in particular will build and maintain new payment methods for Stripe, with a focus on LATAM and North America. They will manage local market idiosyncrasies, become regional experts that other Stripe teams will rely on, and partner with many non-tech functions at Stripe to expand our global reach and product portfolio. Responsibilities Design and reason about integration experiences with a strong focus on end-user simplicity and developer experience Build back-end services and integrations across Stripe's payments product Engage and interact with external partners to determine and build technical solutions Engage directly with users to understand their business needs and translate requirements into concrete solutions Collaborate with cross-functional teams including product, partnerships, eng platforms, and other engineering teams to deliver these solutions Contribute to software platforms used across payments at Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of full stack engineering experience Strong command of verbal and written English language Experience working across geographies Experience building extensible, leveraged software solutions that scale to different kinds of user needs, with the ability to empathize with users and advocate for exceptional user experiences Preferred qualifications Previous experience working in payments and on payments technology Previous experience using Stripe products
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the internet." Stripes leverage their understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you'll do The role of Ops Associate can be interpreted as a Stripe "athlete" that will engage in either internal-facing or external-facing (e.g., support, risk) workflows, or both. OA roles will be highly operational in nature and will largely be aligned with case-level or process-type work. OAs will work on workflows which are considered to be "medium complexity" or sensitive in nature, therefore requiring internal Stripe-level systems and tools access, meaning that it cannot be outsourced. As the SDC matures and capability is established, we can expect the complexity of work at SDC to increase, and additionally aspire to drive improvements in the work we are responsible for. Responsibilities Deliver exceptional Stripe experience by efficiently and accurately resolving issues across social media platforms (e.g., X, LinkedIn, Facebook, and others) Help resolve issues that are escalated via social media, including technical product questions, and work to prevent those issues from happening again Partner with internal teams across Stripe (e.g., Comms, Incident Ops, Risk), serving as the ultimate escalation point for high-stakes user issues and proactively initiating incident reports with a user-first mindset Coordinate executive escalations from Stripe's leaders with other teams Contribute to and manage new programs focused on improving the Stripe user experience Identify operational process gaps and initiate continuous improvements to accelerate global scale while delivering an exceptional experience for Stripe users Be part of building a brand-new team and operational culture for Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have experience with social media support or an interest in resolving user issues through those channels (e.g., Twitter, LinkedIn, Facebook). You have prior experience in customer support and external user-facing operations. You have a user-first mindset and are energized by the challenge of solving difficult problems, leveraging a process-oriented approach and a curiosity for technical products. You have excellent communication skills, both written and verbal. You excel in analytical thinking and problem solving. You have a process-oriented mindset and ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners. You're willing to work a weekend day for which you will receive a weekday off in lieu. The CDMX Operations team operates during daytime hours in 9-hour shifts (including 1-hour paid lunch break) scheduled to fall between the hours of 6am and 10pm. Preferred qualifications Prior experience or knowledge in user support Prior experience working on projects or process improvement initiatives Prior experience or technical proficiency with Sprinklr will be an added advantage.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Growth Marketing is a team of performance-driven marketers and channel specialists. We partner closely with growth, creative, analytics, and regional marketing to drive revenue through self-serve and sales motions. We work globally, across all Stripe offerings and with all company segments - from startups to the largest enterprises. In this role, you’d be joining a global, cross-functional team dedicated to testing and scaling cutting-edge acquisition channels Our team helps Stripe increase the GDP of the internet by ensuring our web presence is perfectly optimized for the next generation of artificial intelligence and search technologies What you’ll do Stripe is seeking an AEO and GEO Marketing Manager to lead the channel. This individual will play a critical role in growing new user acquisition from platforms including ChatGPT, Perplexity, and Google AI Overviews. The scope of the role includes Generative Engine Optimization (GEO), also known as Answer Engine Optimization (AEO) or Large Language Model (LLM) Search Optimization, improving AI agent experience, and integrating AI capabilities to improve the performance and efficiency of search and answer engine channels. This individual will spearhead efforts by developing and executing a roadmap of activities and experiments to improve answer engine performance. They will have the opportunity to work closely with cross-functional partners including Growth Marketing, Content Marketing, Engineering, and Analytics at Stripe. Responsibilities Lead the growth and user acquisition strategy for the Answer Engine Optimization channel Optimize Stripe.com so artificial intelligence agents can efficiently access and take action on behalf of users Spearhead the development and integration of artificial intelligence capabilities to improve the efficiency of search and answer engine channels Deliver regular reports and updates on channel performance to track progress and identify new opportunities Partner with content, engineering, and data analytics teams to build a comprehensive testing roadmap Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience creating and executing search engine optimization strategies, with direct experience with answer engine optimization and generative engine optimization Proven technical experience making websites SEO and AEO-friendly Experience analyzing data and in dashboards and reporting software such as Tableau, Looker, Adobe Analytics, or Google Analytics to drive growth decisions Experience applying user intent analysis to prioritize actions that deliver measurable outcomes Proven ability to take initiative, independently problem-solve, and drive tasks to completion Experience leading project roadmaps across cross-functional stakeholders, including engineering and content teams Preferred qualifications Experience or familiarity with Natural Language Processing (NLP), vector search, and Retrieval-Augmented Generation (RAG) Experience managing search optimization in-house for business-to-business (B2B) software-as-a-service (SaaS) companies Experience working within the fintech, payments, billing, accounting, or startup industries Experience writing SQL queries to extract and gather data independently Bachelor's degree or 4 years of additional relevant professional experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds our brand and influence across the world. We're looking for someone to join our small—but high-leverage—Corporate Communications team, which shapes and protects our reputation across the financial, policy, and global business communities. What you'll do We're looking for an experienced communicator to build and lead a proactive corporate storytelling program. You'll be the connective tissue across the business and policy audiences—building the campaigns, relationships, and moments that shape how the companies that rely on our products the most, and those who write the rules of the economy Stripe is helping to build, understand Stripe. You'll lead our most influential reputational programs globally—high-profile events, executive media and speaking opportunities, and proactive campaigns that demonstrate our economic impact. At the same time, you'll work closely with our policy team—advocating for improvements in financial policy and regulation, while also shaping our response to complex policy issues. Responsibilities Demonstrate our economic impact. Build proactive corporate campaigns around our role creating economic opportunity. Lead communications for high-profile events, executive interviews, and public appearances Own our reputational storytelling globally. Design and execute programs that build our profile—and trust—among the core business audience as well as policymakers and the Washington press corps Build the next chapter of our policy communications function. Partner closely with our policy team to develop a clear point of view on industry, regulatory, and policy-related topics, and amplify it through the right channels. Establish relationships with the right journalists and influencers in policy and tech, thought leaders in AI, crypto, and tech policy, rapid response capabilities, and a well-tuned approach for navigating the full range of political and regulatory moments that arise in D.C. Provide executive counsel. Serve as a trusted advisor to senior executives on communications strategy. Bring clear judgment to ambiguous situations, help Stripe navigate the moments it didn't anticipate, and help it seize the ones it did Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of professional experience in strategic communications, tech PR, policy communications, or an equivalent high-growth operator role (e.g., as a former founder) A superlative writer with a proven ability to create clear, compelling narratives around complex, high-stakes topics Excellent judgment in ambiguous, high-pressure situations, with the ability to operate with significant autonomy and make consequential decisions quickly Fluency in the tech media landscape—including an existing network of relationships with reporters, editors, and influencers in tech policy and business press Experience collaborating closely with policy, legal, and senior executive stakeholders Creative flair and an aversion to the hackneyed and obvious, and a high bar for what a communications program achieves An entrepreneurial streak—someone who is energized by the opportunity to build, not just manage Preferred qualifications Demonstrated ability to design and execute proactive communications campaigns—not just respond to incoming A track record of building something from scratch—whether a comms function, a narrative program, or a public-facing campaign—and iterating on it over time A feel for independent media—Substack, podcasts, YouTube, influencers on X—and how to use these channels to reach and shape conversations among policymakers and thought leaders
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The DACH Enterprise team is at the forefront of driving revenue and growth across Germany, Austria, and Switzerland. As trusted business partners, we work with the most ambitious market leaders and high-growth innovators — DeepL, Refurbed, N26 to Nestlé — helping them build the financial infrastructure that powers their next stage of growth. We're known for our product expertise, rigorous thinking, and user-first approach to problem-solving. Stripe's financial infrastructure is the engine that unlocks new revenue streams, automates complex local compliance, and drives global expansion for the region's most prominent businesses. This is a pivotal moment for Stripe in DACH — the market opportunity is significant, and our team serves as a critical source of user feedback and market intelligence, with direct influence on the product roadmap and growth strategy. We're a diverse, international team that values collaboration and curiosity, and we're looking for someone who's eager to share knowledge and keep learning. What you’ll do As an Enterprise Account Executive you will drive Stripe’s enterprise growth engine by building and expanding deep, long-term relationships with large and very large customers and turning them into high-impact Stripe advocates. You’ll own a named portfolio of strategic accounts and high-potential targets, serving as the primary executive point of contact for senior stakeholders across business, product, and technology. You will be responsible for defining and executing multi-year account strategies, generating your own targeted outbound opportunities, and orchestrating complex, multi-threaded sales cycles—from discovery and solution design through commercial negotiation, onboarding, activation, and early expansion. You are an energetic and highly organized self-starter who understands how to navigate complex organizations, engage the right decision-makers and influencers, and succinctly communicate Stripe’s differentiated value—both business and technical—for each customer. Responsibilities Acquire, grow, and retain strategic new business for Stripe, focusing on large and very large enterprises in your territory. Build, prioritize, and manage a robust, multi-threaded enterprise sales pipeline, including multi-quarter forecasting and account planning. Own the full sales cycle end to end—from executive engagement and lead generation through scoping, solution design, commercial negotiation, closing, onboarding, activation, and early expansion. Proactively generate your own pipeline through targeted outreach (e.g. cold calling, blitzing, research, networking, events, partners) and by driving a clear territory and account strategy. Effectively manage and advance leads qualified by inbound and outbound sales development representatives, ensuring smooth hand-offs and high conversion into late-stage opportunities. Ensure every potential and existing Stripe user has an excellent, high-touch experience at every interaction, regardless of deal size, seniority, or stage of the relationship. Identify and deeply understand users’ business models, technical environments, and pain points in order to shape and propose impactful Stripe solutions and multi-year roadmaps. Orchestrate and coordinate cross-functional Stripe teams (e.g. Solutions Engineering, Product, Legal, Risk, Operations, Marketing, Partnerships, Leadership) to align on strategy and ensure internal resources are set up for user success and long-term growth. Minimum requirements 6+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Strong verbal and written communication skills in English and in German Ability to operate in a highly ambiguous and fast-paced environment • Strong interest in technology and a deep understanding of the space Preferred requirements Strong interest and knowledge in technology, the payments landscape, and related products, with the ability to advise customers strategically on payments, monetization, and platform architecture. Superior verbal and written communication skills, including experience crafting and delivering executive presentations, proposals, and commercial narratives. Ability to think and operate strategically (e.g. building multi-year account plans, portfolio strategies) and connect this thinking back into concrete operational execution across internal teams and customer stakeholders.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe's systems and the productivity and sentiment of Stripe's people. You may work on a wide variety of critical business areas within Core Infrastructure. We're the home for Stripe's critical tier-0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching, and High Assurance Engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency, and scalability of these systems. What you'll do As an Engineering Manager for the Core Performance team at Stripe, you'll lead a team responsible for driving improvements in efficiency and latency across Stripe. Responsibilities • Lead and grow an engineering team in Sydney—hire, coach, mentor, and develop engineers at all levels • Partner with engineering teams across Stripe to identify and implement infrastructure solutions that enhance scalability, reliability, and efficiency • Create team vision, define goals, prioritize work, and deliver high-quality outcomes • Cultivate a culture of engineering excellence, innovation, and continuous improvement • Collaborate with staff engineers and technical leadership on architecture and strategic technical decisions, translating technical strategy into team-level plans • Work effectively with geographically distributed colleagues and remote workers to ensure alignment and visibility Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 10+ years of software engineering experience, including at least 5 years in engineering management. You have a proven track record of leading, growing, and aligning inclusive teams, including remote and distributed engineers • Deep background in the performance, efficiency, and capacity planning of large-scale infrastructure platforms capable of handling millions of requests per second (RPS) • Extensive hands-on experience with cloud technologies (preferably AWS), core infrastructure components (Compute, Linux, Storage), and relevant programming languages (e.g., Go, Ruby, Java) • Demonstrated acumen in guiding technical strategy, architecture, and roadmap planning for complex infrastructure systems in ambiguous, fast-changing environments • Excellent analytical and communication skills, with the ability to leverage data to drive decision-making and influence cross-functional teams across all levels of the organization