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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Competitive Programs team, which is part of the Go-to-Market (GTM) Strategic Programs team, is a new team dedicated to establishing and scaling Stripe’s Competitive Programs capability. Stripe operates in a dynamic and evolving competitive landscape. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users. The Competitive Programs team works alongside Market Intelligence to help Stripe identify meaningful threats and opportunities early, mobilize coordinated action across the company in priority situations, and turn market and deal signals into better Product, Marketing, and GTM decisions. We build the competitive operating system—program design, cross-functional coordination, deal-routing mechanisms, visibility, and accountability—while Product, Sales, PMM, Pricing, and other functions retain ownership for decisions and delivery in their domains. This is a full-stack program manager role. While the initial assignment is Competitive Programs, we are looking for a versatile program manager who can apply the same skills to other high-priority GTM initiatives as the team’s mandate and Stripe’s needs evolve. What you’ll do You will lead complex, C-suite level high-priority programs that require Stripe to move quickly and cohesively across functions. Initially, you will: Build the foundations and operating mechanisms to turn ad hoc competitive programs into a repeatable, scalable playbook Run one or more named competitive programs to protect strategic business, close recurring gaps, and pursue opportunities to take share Partner with Stripe’s leadership to execute on initiatives to drive a strategic shift in company culture You will be successful in this role if you can turn an ambiguous problem into a clear program with the right objectives, owners, decisions, operating cadence, and measures of success. You will be a trusted partner to executive leaders across Sales, Product, Product Operations, Marketing, Market Intelligence, Pricing, Finance & Strategy, and GTM Operations. You will not be expected to make Product roadmap, commercial-policy, or account-strategy decisions yourself; instead, you will ensure the right functional owners are engaged, accountable, and able to make decisions at the pace required. You will need (1) superior communication skills to work across senior stakeholders from different functions and (2) are someone who thrives when solving complex problems with limited oversight. Responsibilities Build repeatable Competitive Programs infrastructure that can scale beyond individual competitors—for example, playbooks for deal escalation, commercial guidance, incentives, user-base analysis, regional teardowns, and cross-functional feedback loops. Lead named P0 and P1 competitive programs end-to-end, including defining the program charter, objectives, workplan, milestones, decision forums, and success measures. Establish and run the cross-functional operating cadence for each program; this may include delivery of critical program workstreams including product and regional teardowns, seller enablement, product-gap reviews, GTM plays and executive engagement plans. Coordinate competitive deal-triage and swarm mechanisms for priority opportunities, ensuring each deal has a clear commercial owner, response plan, and access to the required Product, Pricing, Legal, Risk, or executive support. Partner with Market Intelligence to translate competitor, customer, and deal signals into concrete actions for Product, PMM, Sales, and GTM leadership. Create clear, decision-oriented reporting for executive leadership on program health, competitive pipeline, risks, progress against commitments, and recommendations to continue, adjust, elevate, or graduate a program. Own and operationalize company-wide competitive cultural initiatives to shift Stripe’s behavior to be focused on competing fiercely. Build strong, trusted working relationships across functions and levels, while maintaining clear accountability boundaries between central program coordination and functional ownership. Apply the same program-design and execution skills to other strategic GTM priorities over time, as business needs and the team’s mandate evolve. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You are a strategic, hands-on program leader who is comfortable working in ambiguity and accountable for creating clarity. You can move between executive-level strategy and operational detail, bring disparate groups to a decision, and build mechanisms that outlast the initial program. You are energized by the intersection of market dynamics, competitors, strategy, product, marketing, commercials and deals, and how they all bridge together in a competitive situation. Minimum requirements 7+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline. Experience working in a Sales, Marketing, Product, GTM Operations, or other commercial organization. A strong record of leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and operational handoff. Experience managing global programs across regions, segments, and product lines. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Experience navigating multiple senior stakeholders with differing incentives, priorities, and decision rights. Demonstrated ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, make recommendations, and drive decisions. Strong executive communication skills, including the ability to produce well-structured written updates, facilitate senior working sessions, and communicate risks or trade-offs directly. Proven ability to build and maintain an operating cadence across multiple teams, including tracking milestones, dependencies, actions, and escalations. A high degree of ownership, sound judgment, adaptability, and comfort working in a fast-paced and changing environment. Strong analytical skills and comfort using data to diagnose issues, assess program health, and guide prioritization. An enthusiastic “roll up your sleeves mentality” paired with a collaborative working style that builds trust. Someone who demonstrates leadership qualities throughout their work – taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables Preferred qualifications Experience leading competitive programs, strategic account programs, product-launch programs, commercial transformation, or other high-stakes GTM initiatives. Experience working at a B2B technology, enterprise software, fintech, payments, or platform company. Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, or product-feedback mechanisms. Experience building a new operating model, program-management function, or repeatable playbook from the ground up. Experience partnering closely with Product, Product Operations, PMM, Sales, Pricing, Finance & Strategy, and GTM Systems teams. Comfort with SQL, BI tools, or other methods of analyzing pipeline, adoption, revenue, and operational data.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Total Rewards Strategy & Enablement (TR S&E) team translates people strategy into business impact, building the infrastructure, programs, and systems that make Total Rewards work at scale. We bridge strategy and execution, partnering with People leadership and cross-functional teams across Finance, Legal, and the business to turn ambiguous problems into durable programs. What you’ll do We’re looking for a collaborative, action-oriented Project Manager to join the Total Rewards Strategy and Enablement team. In this role, you’ll lead business-critical People projects, with a primary focus on mergers and acquisitions (M&A). Bringing an acquired business into Stripe requires coordinated work across Total Rewards, People Partners, Recruiting, People Operations, Legal, Finance, and Corporate Development. You’ll project manage the People workstream from diligence and integration planning through close and post-close execution. You’ll turn deal-specific decisions into clear plans, ownership, milestones, and risk-management approaches. You’ll coordinate functional owners across People workstreams, establish plans and dependencies, and step into the work when needed to unblock progress or close critical gaps. Your work will support transaction timelines, reduce business disruption, and create a consistent experience for acquired Stripes. You’ll build People M&A’s capabilities through repeatable playbooks, infrastructure, and cross-training. This individual contributor role is well suited to someone who can bring structure to ambiguity and move between strategy and execution. Responsibilities Project manage People M&A workstreams from diligence and planning through close and post-close execution. Workstreams may include organizational alignment, employee data, onboarding, recruiting, and people program integration. Serve as a central coordination point across Total Rewards, People Partners, People Operations, People Systems, Recruiting, People Support, Corporate Development, Legal, Finance, and Corporate Technology. Align plans, dependencies, decisions, and accountability with transaction timelines. Develop and run integration and change-management plans that give functional leads, acquired Stripes, and other affected audiences the information and support they need at each stage of a transaction. Identify cross-functional dependencies, risks, and blockers early. Coordinate resolution and escalate issues when needed to protect integration timelines and the Stripe experience. Establish feedback and support mechanisms for acquired Stripes , including surveys, office hours, and centralized support channels. Use feedback to improve integration plans and change-management approaches. Build and improve People M&A’s infrastructure , including project plans, templates, checklists, playbooks, reporting, and retrospective documentation. Build capability across People workstreams through documentation, cross-training, and shared practices that support more consistent future integrations. Support other business-critical and transformational projects across Total Rewards and the People team as needed. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have 7+ years of project or program management experience at a global company, including 2+ years project managing workstreams within the M&A lifecycle, including diligence, integration planning, close readiness, and post-close integration. You have experience leading complex, cross-functional programs from planning through execution and building repeatable program infrastructure, such as integration playbooks, project-plan templates, readiness checklists, risk logs, or retrospective processes. You have a track record of turning ambiguous problems into structured, repeatable programs. You’re comfortable building new programs in a scaling environment while improving and standardizing how work gets done. You have excellent written and verbal communication skills. You can write a one-page executive update, a decision memo tailored to stakeholders, and a step-by-step operator playbook with equal fluency. You guide project teams through complex work in a direct, approachable, and inclusive way. You can manage senior cross-functional stakeholders across Total Rewards, People Partners, People Systems, Recruiting, Corporate Development, Legal, and Finance. You know when to build alignment, raise a risk, and escalate. You’re comfortable working with data and systems such as Workday and Greenhouse. You use data to clarify decisions, communicate recommendations, and define requirements with People Systems partners. You focus on the experience of acquired Stripes and the teams operating the program, not only on program artifacts. You can manage competing priorities and adapt in a fast-paced environment. You work effectively independently and across teams, bring structure to complexity, and follow through on the details that make a program successful. Preferred qualifications Experience with change management frameworks, such as the Prosci ADKAR Model, and applying them to employee or operational change. Project or program management certification or training, such as Project Management Professional (PMP), Lean, Six Sigma, or a comparable methodology
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Strategic Supportability Operations (SSO) sits within Risk Operations and User Policy Operations. Our team is focused on protecting and advancing Stripe's business, brand, and mission by deploying industry-leading supportability solutions that instill user and partner trust in Stripe, while enabling progressive and sustainable business growth. Unlike other Risk Operations teams, SSO handles the most complex, high-stakes, and ambiguous user business cases—ones that require deep investigation, custom risk analysis, and creative problem-solving at the intersection of user experience, compliance, financial partner requirements, and Stripe's growth ambitions. What you’ll do As a Risk Operations Analyst on the Strategic Supportability Operations team, you will investigate and assess complex, gray-area user business cases that require deep risk judgment and tailored solutions. You will go beyond standard procedures to understand the full risk profile of users, develop custom recommendations, and collaborate across internal teams to drive cohesive, well-reasoned decisions. You will also play a key role in identifying patterns across individual cases to improve our processes, policies, and detection systems at scale—bridging tactical case work with strategic, systemic impact across Risk Operations. Responsibilities Investigate complex, high-risk, and gray-area user business cases, applying deep risk knowledge to make sound, non-binary judgments Navigate ambiguity confidently—develop custom, evidence-based solutions where standard frameworks do not fully apply Identify and escalate systemic trends across cases, proposing scalable solutions to cross-functional stakeholders Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product to develop holistic risk mitigation strategies Engage directly with users—in both positive and sensitive conversations—always maintaining a Users First mindset while balancing regulatory and financial partner requirements Communicate complex risk findings clearly to internal partners, financial partners, and Stripe leadership Contribute to the design and continuous improvement of SSO processes, decision frameworks, and tooling Build and maintain documentation, procedures, and playbooks to support team scalability and knowledge management Identify gaps in current systems, policies, and strategies and recommend enhancements through a collaborative approach with stakeholders Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field in a fast-moving environment Demonstrated ability to navigate gray-area and non-binary decision-making in complex risk environments Strong critical thinking and analytical skills, with the ability to synthesize multiple data sources into a coherent risk narrative Experience collaborating cross-functionally on complex problems and driving alignment across teams with competing priorities Ability to engage directly with users—including in difficult or sensitive conversations—with empathy, clarity, and professionalism Strong written and verbal communication skills; ability to articulate complex risk findings to varied audiences Comfort with ambiguity and fast-paced, constantly evolving environments Track record of identifying systemic problems from individual case patterns and driving process improvements Deep empathy for entrepreneurs and businesses, and genuine motivation to solve problems that empower them The ability and desire to challenge the status quo as a creative thinker who considers problems from a user perspective while being pragmatic and solutions-oriented Preferred requirements Familiarity with compliance or financial partnership relationship management Experience with risk assessment and mitigation strategies in a fintech or payments environment Working knowledge of data analysis and AI tools to quantify risk & inform decisions Background in regulatory compliance within financial services Experience developing scalable operational frameworks or playbooks in an ambiguous, high-stakes environment Knowledge of payment processing systems and associated risks
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As a Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role you will lead a team of high-performing Account Executives focussed specifically on the Enterprise segment. You will lead by example, help the team to develop their skills, deliver on their ambitious targets, and roll your sleeves up to work directly with customers. What you’ll do We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of new business sales professionals, with a particular focus on the Enterprise segment. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe. Work collaboratively and cross-functionally across the organisation to help shape Stripe’s products and solutions to meet customer needs. In particular, this will involve working with Product and other Sales teams in the US, EMEA and APAC. Participate in industry events to help drive positive market awareness. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience including 5+ years of people management experience. Demonstrated experience leading and Enterprise sales team in a high-growth technology environment. Ability to hire, train and coach a high-performance sales team. Ability to build strategic executive relationships with customers and industry thought leaders. Demonstrated passion for helping to scale new technology businesses. Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms. Preferred qualifications Prior experience at a growth stage technology company. Prior experience leading a team in an international office of a US HQ’d company. Prior experience in the payments industry
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Control Engineering (ACE) is Stripe’s rapid-response technical defense and control incubator. When urgent abuse vectors emerge, ACE bridges the gap using real attacker telemetry to prototype, test, and deploy software safeguards before vulnerabilities can be exploited at scale. We partner closely with Fraud, Risk and Product Engineering to run rigorous experiments, balancing aggressive risk mitigation against legitimate user conversion. Operating as both a strike team and an incubator, ACE builds automated regression suites in partnership with Abuse Research to permanently block threat recurrence and seamlessly transfers mature controls to long-term product owners across Stripe. What you’ll do As an Abuse Control Engineer on the Abuse Control Engineering (ACE) team, you will design, prototype, and incubate technical defenses that safeguard Stripe’s financial ecosystem against complex, cross-cutting abuse vectors. Where emerging threat patterns identify Stripe product weaknesses, ACE steps in to rapidly build and experiment with technical safeguards. Driven by empirical evidence and Stripe’s FT3 (Fraud Taxonomy 3.0) framework, you will translate threat intelligence into hard technical control requirements (e.g., API rate-limiting, step-up challenges, parameter validation, pre-debit holds). You will carefully balance security and product velocity, running experiments to evaluate risk reduction against user conversion impact. Managing controls through a strict incubation lifecycle, you will build automated regression suites to prevent recurrence and partner with native product teams to hand off mature, long-term defenses. Responsibilities Rapid Control Prototyping: Design, prototype, and deploy technical controls across API, protocol, and product boundaries to immediately close high-impact abuse vectors. Evidence-Based Technical Requirements: Translate empirical attacker evidence and FT3 threat research Abuse Research, Fraud and Security into precise technical abuse requirements and control specifications. Control Co-Design: Collaborate closely with teams across Stripe to co-design resilient, secure controls across payment, onboarding, identity, and Connect surfaces. Risk Experimentation: Run rigorous experiments and A/B tests to measure risk reduction against legitimate user conversion impact, optimizing controls to minimize friction while neutralizing threats. Regression Testing: Build comprehensive regression testing suites and automated attack simulations with Abuse Research to ensure mitigated abuse vectors do not recur. Stakeholder Management: Execute ACE’s incubation model by defining handoff criteria, operational documentation, and target dates to transfer successful controls to product teams. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience in Security Engineering, Software Engineering, Application Security, or Anti-Abuse Engineering in a high-scale production environment. B.S. or M.S. in Computer Science, Cybersecurity, Software Engineering, or a related technical field, or equivalent practical experience. Strong software development background with expert proficiency in Python, Go, Java, or similar production languages, alongside expert SQL skills for analyzing system telemetry. Hands-on engineering experience building API-level safeguards, rate-limiting frameworks, authentication/authorization checks, or input validation controls. Demonstrated experience with automated testing frameworks, including writing unit, integration, and regression tests for critical backend software. Strong cross-functional collaboration and communication skills, with a track record of partnering across security, product, and platform teams to drive technical outcomes. Preferred qualifications Proven track record of designing and executing A/B tests, evaluating control efficacy, and balancing security safeguards against user conversion friction. Deep expertise in threat modeling, secure system architecture, and modern application security design principles. Familiarity with established threat frameworks (e.g., FT3, MITRE ATT&CK) and applying adversary kill chain analysis to build resilient defenses. Strong domain knowledge of financial fraud vectors, threat actor TTPs, and attacker infrastructure (e.g., Account Takeover, Card Testing, Credential Stuffing). Hands-on experience with large-scale data processing platforms (e.g., Databricks, Trino, PySpark) to monitor and measure control performance across distributed systems. Demonstrated capability in incubating software features, establishing clear operational handoff criteria, and seamlessly transitioning ownership to partner engineering teams.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Seller Systems Operations Associates in a player-coach capacity. You’ll be accountable for your team’s operational performance, development, and engagement, while working closely with global operations specialists, business process owners, and cross-functional partners to improve workflows and user experiences. Responsibilities Lead the day-to-day operational performance of a team of Associates, including quality, productivity, service-level, and other team goals. Set clear expectations, priorities, and performance goals for individuals and the team. Manage team capacity, scheduling, and work allocation to ensure critical workflows are covered and work is completed accurately and on time. Coach Associates on troubleshooting, process knowledge, communication, and sound judgment in resolving user issues. Hold regular development conversations and provide timely, constructive feedback that supports growth and career progression. Complete performance reviews and address performance concerns in partnership with your manager and People team partners, as appropriate. Build a collaborative, inclusive team environment where Associates can raise risks, share ideas, and learn from one another. Serve as an escalation point for complex operational or user issues, using sound judgment to resolve issues or route them to the right partner. Partner with global operations specialists and business process owners to run critical Internal Systems workflows. Identify recurring issues, process gaps, and manual work. Lead or contribute to improvements that increase quality, reduce effort, and improve the user experience. Use operational data and team insights to surface trends, risks, and opportunities to relevant stakeholders. Work closely with cross-functional teams to improve product offerings, processes, tools, and user-facing communications. Support hiring, onboarding, training, and ramping of new team members. Help build the operating culture, team practices, and capabilities of Stripe Delivery Centers. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience leading, supervising, or formally mentoring an operations, support, or user-facing team. 9+ years of experience in customer support, technical support, operations, or another internal or external user-facing environment. Experience managing operational work against defined quality, productivity, or service-level goals. Strong written and verbal communication skills, with the ability to give clear, constructive feedback. Experience coaching others and supporting their professional development Strong SQL skills and experience working with API integrations, including diagnosing implementation issues, interpreting technical documentation, and guiding teams through ambiguous customer or system problems. Strong analytical thinking and problem-solving skills, with the ability to identify root causes and make practical improvements. The ability to prioritize effectively and make sound decisions in a fast-moving, structured environment. A process-oriented mindset and a track record of improving workflows, reducing manual effort, or improving user experiences. Experience working effectively with cross-functional stakeholders. A user-first mindset and interest in learning technical products, systems, and processes. The ability to work from the Bengaluru office in night shift Preferred qualifications Experience using operational data to manage performance, identify trends, and prioritize improvements. Experience supporting hiring, onboarding, workforce planning, or scheduling for an operations team. Experience working with global teams across time zones.
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, build, and maintain high-scale, distributed systems to work with the company. Work within a team to build the core networking solutions, which include load balancing, mTLS networking, fleet health & observability used by product teams to build and operate microservices supporting the company’s business. Build a great customer experience for internal company teams using Infra and play a key role in enabling the company’s Infra to power all of the company’s products globally and at scale. Scope, design, implement, and deploy robust solutions, making appropriate tradeoffs between reliability, throughput, latency, resiliency, engineering, velocity, and cost. Innovate, design, and implement software solutions that contribute towards improvement and resiliency, reliability, efficiency, and management at scale. Contribute to team strategy, roadmap, tooling, process, and culture. Set clear goals and provide regular feedback on team member performance. Who you are Minimum requirements Must have a Bachelor's Degree or foreign equivalent degree in Computer Science, or a related field, plus five (5) years of post-bachelor's progressive work experience in software engineering. In the alternative, the employer is willing to accept a Master's Degree or foreign equivalent in Computer Science, or a related field, plus three (3) years of experience in Software Engineering. Must also have three (3) years of experience in the following: Software development including in Cloud systems, AWS, Azure, GCP, and OCI; Creating technical architecture and design; Building an operating infrastructure and tools that empower developers; Developing software using Java and GO; Developing, maintaining and debugging distributed systems built with open source tools; Breaking down large, complex systems, identifying shortcomings and optimization opportunities, and making data drive cost performance tradeoffs to influence design decisions; and Utilizing systems and tools including: Kubernetes, EC2, Envoy, Linux, and Puppet. Salary: $221,187 – $285,600/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 100% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA50 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem by investigating high-risk accounts, identifying complex fraud patterns, performing post-incident analyses, and driving cross-functional improvements to scale fraud detection. Building on these core operational duties, you will leverage your fraud, abuse, or product trust experience to improve incident response capabilities across Stripe by managing the entire fraud and abuse incident response process, developing response plans, leading workstreams, and serving as incident commander to ensure timely resolution. Furthermore, you will conduct gamedays to pressure-test response processes, drive proactive improvements, and help automate response workflows using agentic approaches ensuring we neutralize threats with speed and precision while continuously elevating Stripe's fraud and abuse incident response function. Responsibilities Lead fraud and abuse incident response end-to-end as Incident Response Manager (IRM), coordinating workstreams, investigating high risk activity and accounts, and making actionable mitigation recommendations under pressure. Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped (Fraud Taxonomy 3.0) detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 to standardize threat intelligence. Develop, document, and execute incident response strategies, runbooks, and capabilities to continuously improve fraud and abuse detection and prevention. Partner cross-functionally with security, data science, legal, and policy teams to build agentic response solutions, refine KPIs, and deliver clear incident reporting. Mentor teammates, lead key incident response engineering projects, and elevate quality standards across the team. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience leading security or fraud incident response; B.S./M.S. in Computer Science or equivalent experience. Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Proven ability to build automated response workflows, leverage threat intelligence, and make risk mitigation recommendations. Strong written and verbal communication skills with a track record of driving cross-functional alignment with minimal oversight. Preferred qualifications Broad expertise across fraud and abuse mitigation, risk management, product trust, and threat intelligence in a complex platform environment. An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as the Stripe API has made it for online payments. With Terminal, businesses can create flagship retail experiences, extend their websites to pop-up stores, or enable mobile point-of-sale payments at their next event. All of this is built on the Stripe Payments Platform, so businesses can maintain a single view of customers and sales across online and offline channels. Our hardware engineering team in Taiwan designs and builds the physical payment devices at the heart of that experience, including products such as the Stripe Reader S700 and Stripe Reader M2. We are expanding the team and seeking an experienced Senior Mechanical and Industrial Design Engineer who can own both the structural engineering and aesthetic form language of our next generation of payment terminals. This is a blended role. You will be equally comfortable driving design for manufacturability (DFM) for a plastic enclosure and sketching form concepts that express Stripe's design identity in hardware. What you'll do You will lead the industrial and mechanical design of next-generation Stripe Terminal payment devices, shaping their form, feel, usability, and structural performance from early concepts through mass production. You will partner with cross-functional teams and suppliers to deliver manufacturable, high-quality hardware, including enclosure design, color, material, and finish specifications, packaging, validation, and production readiness. Responsibilities Industrial design Lead ideation and concept development through rapid hand sketching, digital sketching, and physical foam or 3D-printed models to explore form factors early in the product lifecycle. Define the visual and tactile design language of Terminal hardware, including proportion, form, surface transitions, button feel, and overall product character. Produce photorealistic product renders using KeyShot or similar tools to communicate design intent to cross-functional teams and executive stakeholders. Define and manage color, material, and finish (CMF) specifications. Work directly with suppliers to qualify target surfaces, textures, and coatings. Manage packaging design, working directly with suppliers to qualify final deliverables and the unboxing experience. Apply ergonomics and human factors principles to ensure products are intuitive and comfortable for a diverse range of users and environments. Maintain visual consistency and brand coherence across the Terminal hardware product family, in alignment with Stripe's design identity. Mechanical engineering Design mechanical components and assemblies using SolidWorks or Creo, following professional engineering standards. Hands on experience in mechanical designs and drawings, assess manufacturability, and resolve technical problems. Lead and plan problem-solving activities using scientific approaches, such as tolerance analysis, computer-aided engineering (CAE) and finite element method (FEM) simulations, design of experiments (DOE), and physical prototyping. Independently analyze and verify mechanical designs, identify risks, and propose mitigations. Manage bill of materials (BOM) cost and design schedules from a mechanical engineering perspective. Prepare mechanical engineering deliverables, including BOMs, component specifications, and support for failure mode and effects analysis (FMEA) activities. Review Design fixtures and calibration processes for high-precision mechanical assemblies. Verify and qualify components in first-article builds from suppliers, and participate in pilot production. Produce and maintain engineering documents, including specifications, design-for-excellence (DFx) guidelines, technical reports, and gate-review packages. Partner with Quality and Reliability teams to support successful validation outcomes and improve hardware durability standards. Support product compliance and certification activities, including Payment Card Industry (PCI) and regulatory certifications. Who you are We're looking for someone who meets the minimum requirements listed below. If you meet these requirements, we strongly encourage you to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree in Mechanical Engineering, Industrial Design, or a closely related field. 8+ years of hands-on product design experience spanning mechanical engineering and industrial design, with a portfolio of consumer or commercial hardware products. This includes experience designing consumer-grade plastic enclosures for handheld products, such as smartphones, tablets, or payment terminals, from concept through mass production. Ability to communicate design concepts through hand or digital sketching at the pace of a design conversation, and experience defining CMF specifications with suppliers. Solid understanding of manufacturing and mechanical production processes, with direct experience taking industrial design concepts through DFM, tooling, and production. Proficiency in mechanical CAD software. Creo is required, and SolidWorks is a plus. Expertise in creating detailed 2D drawings and performing geometric dimensioning and tolerancing (GD&T) and tolerance analysis. Familiarity with mold design, first-article inspection (FAI) processes, and process capability (Cpk) analysis, along with experience managing supplier and factory relationships. Strong written and spoken English and Mandarin communication skills to collaborate directly with suppliers in Taiwan, Hong Kong, and mainland China throughout product development and production. Willingness to travel internationally, including to Hong Kong and mainland China, as needed. Preferred qualifications Proficiency in rendering software, with KeyShot strongly preferred. VRED or Blender experience is also valued. Experience maintaining a coherent design language across a multi-SKU hardware product family or accessory ecosystem. Familiarity with ergonomics methodologies, including grip studies, anthropometric data, and usability evaluations, applied to handheld device design. Experience with point-of-sale hardware, payment terminals, or consumer electronics peripherals. Knowledge of PCI hardware requirements, material properties, and associated manufacturing processes. Proficiency in thermal calculations and an understanding of plastic material properties. Experience with mechanical simulation tools and metal-part design. Ability to create compelling design presentations for cross-functional and executive audiences, clearly articulating the rationale behind design decisions.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Research Group (ARG) handles proactive threat hunting and adversary behavior analysis across Stripe products. Rather than reacting to alerts, the team maps end-to-end fraud and abuse paths, validates novel attack vectors, and identifies product conditions that enable fraud. Using agentic automated testing and simulation tools, ARG translates research into actionable threat advisories, strategic control recommendations, and regression scenarios to systematically eliminate vulnerabilities. What you’ll do As an Abuse Research Engineer in the Abuse Research Group, you will play a critical role in safeguarding Stripe’s financial ecosystem by proactively hunting for advanced threats, dissecting complex fraud vectors, and extracting actionable adversary intelligence. Rather than relying solely on reactive alerts, you will develop and execute hypothesis-driven threat hunting operations across internal telemetry and external sources to uncover fraudulent tools, tactics, and techniques (TTPs) before they impact Stripe’s platform. Central to this work is FT3 (Fraud Taxonomy 3.0), Stripe’s multi-layered taxonomy that decomposes monolithic fraud into structured kill chains. Collaborating cross-functionally with Fraud Ops, Strategy, Risk, Onboarding, and Security, you will integrate threat intelligence, build agentic simulation workflows, and systematically eliminate product vulnerabilities. Responsibilities Proactive Threat Hunting & Kill Chain Analysis: Formulate hypotheses and conduct iterative threat hunting operations across Stripe systems and external data. FT3 Taxonomy: Apply and enrich the FT3 framework across empirical datasets and incidents, standardizing threat intelligence across kill chain phases and targeted API endpoints. Threat Intelligence & Signal Expansion: Partner with teams like Fraud Intelligence to integrate, curate, and automate threat feeds into engineering workflows. Cross-Functional Advisories & Strategic Controls: Translate raw research and retrospective findings into actionable threat advisories and control recommendations (policy, technical systems, support workflows, and detection mechanisms) for stakeholders across Fraud, Risk, Onboarding, and Security. Agentic Testing & Adversary Simulation: Utilize agentic automated testing frameworks to simulate adversary TTPs, validate whether deployed controls interrupt empirical kill chains, and generate regression scenarios to exercise controls. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience conducting threat intelligence, threat hunting, or technical incident response within cyber security, product abuse, or trust domains. 5+ years of experience analyzing large, complex datasets using data analytics tools to identify anomalies, map behavioral trends, and solve complex fraud problems. B.S. or M.S. in Computer Science, Cybersecurity, or a related technical field, or equivalent practical experience. Expert proficiency in Python and SQL, with demonstrated experience using code and scripting to automate workflows, build investigative tools, or query big data pipelines. Hands-on experience in log analysis (e.g., application logs, API route telemetry, network security events), digital forensics, and cyber investigation methodologies. Strong communication skills with a proven ability to translate complex technical research into clear, actionable recommendations and advisories for cross-functional partners. Preferred qualifications Deep technical understanding of threat actor motivations, infrastructure, and TTPs specific to financial fraud (e.g., ATO, Card Testing, Credential Stuffing). Familiarity with standardized taxonomies such as FT3 or MITRE ATT&CK. Proficiency with engineering, data processing, and analysis platforms such as Databricks, Trino, PySpark, Pandas, or Scikit-Learn. Proven background utilizing Threat Intelligence Platforms (TIPs), tactical threat feeds, OSINT, and breach intelligence. Demonstrated capability building or leveraging agentic LLM tools, automated testing systems, or control validation frameworks to model adversary behavior at scale. Participation in industry conferences, webinars, or threat-sharing groups, alongside relevant professional certifications (e.g., GCTI, GCFA, OSCP).
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Build scalable and reliable backend services, webhooks and public-facing APIs; Write high-quality, maintainable code to reliably process and evaluate data signals in real-time, solving complex problems at scale; Take ownership of medium-sized technical projects, translating requirements and constraints into reliable, secure, and explainable system architectures; Actively contribute to the team's on-call rotation, effectively debugging, operating, and maintaining high-visibility systems using established runbooks and best practices; Engage directly with product teams to understand internal and external user pain points, using those insights to build the right solutions and help inform the team's roadmap. Who you are Minimum requirements Must have a Master’s degree or foreign equivalent in Software Engineering, Computer Science, or a related field, plus 3 years of related work experience in Software Engineering. In the alternative, the employer will accept a Bachelor’s degree or foreign equivalent in Software Engineering, Computer Science, or a related field, plus 5 years of post-bachelor’s, progressive related work experience in Software Engineering. Must also have 3 years of experience in each of the following: Programming languages including Java, Ruby, Python and Go; Building scalable and reliable backend services, webhooks and public-facing APIs; Designing, building, and deploying distributed backend services in a production environment, including handling concurrency, fault tolerance, and service reliability at scale; Working with relational databases in Postgre SQL, MySQL or NoSQL data stores, including schema design, query optimization, and data modeling for high-throughput workloads; Stream processing or event-driven architectures in Kafka, Kinesis, or equivalent, including producing, consuming, and reliably processing high-volume data streams; Translate product and engineering requirements into scalable, secure, and maintainable system designs, including defining service boundaries, failure modes, and observability strategies; Building automated systems or tooling to instrument, measure, and evaluate the end-to-end customer experience of digital products, including test automation frameworks, signal collection pipelines, or quality evaluation workflows; Developing interactive frontend components, dashboards, or data reports using React and D3.js to visualize customer behavior, product metrics, and operational signals in real time. Salary: $235,090- $285,600/yr This salary range represents the base salary range for the role and any sales commissions / sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting Permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. WA68 #LI-DNI
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience conducting incident response in security, product abuse or trust domains 5+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges